The Diamond Mine is the best !! The staff is super nice and a pleasure to deal with and they know what they are doing unlike some of the other jewelry stores. I also like the fact they repair things "in house". They did some work on my watch in a matter of minutes. I highly recommend this place. read more

Jeff is the best! My boyfriend and I plan to purchase something from there within the next couple of months... but we stopped in for a "consultation" and he truly went above and beyond to explain everything. We can't wait to go back and work with Jeff. read more

I would never go anywhere else!! Robert and Jeffery are the best in the business! They repair jewelry right on the premises read more

If Diamond Mine is not your jeweler, you need to make them yours. A jeweler needs to be locally-owned, have huge selection, in-house service, and professional, knowledgeable staff. Diamond Mine has all this, plus lifetime service on your purchase, AND I've got the co-owner's cell number. Finally, I told him my budget, and he showed me awesome pieces within that budget. Diamond Mine is the best, by far. read more

The Diamond Mine - Bracelet I bought for my daughter at Diamond Mine. - Jewelry Near Me - Poughkeepsie, New York

An elegant, beautifully jewelry store packed with whatever jewelry or with time piece. Their repair of jewlry are second to none. All gifts from my hubby begin here and then home to me. The chandeliers are absolutely beautiful. I'd work for free, just to make people buy and know they're getting the best deal, Dutchess County Poughkeepsie. They will work with you and not twist your arm or make you feel obligated. The two gentlemen, Robb and Jeff, will chit chat with you as if you're family. It is always a pleasure going there. Their attention to detail is impeccable. It is conveniently located on route 9N. With the Poughkeepsie mall and olive garden, you will love these wonderful gentlemen. You won't leave without something for you or for the love of your life. Their prices are so very fair. read more

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This is a gem of a jewelry store. Beautiful store, lots of choices, very pleasing to the eye. I come from a family of jewelers and I can honestly say, that The Diamond Mine is indeed a Diamond of a Jewelry Store. Whether you are buying or selling jewelry you will be treated with the outmost respect by Jeff. I sold and I bought gold items and his prices are honest, the quality is top of the line and his prices are reasonable. He also fixed some earring for me and it was perfection, my earring looked so beautiful. I will highly recommend them, they are number one in my book. read more

The Diamond Mine - My new earrings! Love them! - Jewelry Near Me - Poughkeepsie, New York

Outstanding customer service and repair. The owner Jeff was so helpful. I needed repair on my watch on a rush basis. Jeff took the time to understand my issue. He was able to fix watch and charge me a reasonable price. The Diamond Mine Has an amazing selection of fine jewelry. I will definitely come back to this store. Thanks again Jeff! read more

Diamond mine is the best jeweler! My boyfriend and I went in to look at rings and could not have been happier with the experience. They have the best selection and quality. The sales associate gave us just the right amount of attention without applying pressure or overselling. They took note of what I liked and listened to what we didn't. They bought out options that met every detail at every budget. They explained the process and gave us options to design the most incredible ring. It truly is the most beautiful ring I've ever seen and I am never taking it off. The sales associate met my fiances deadline to have the ring ready when needed. He also bought gorgeous diamond and ruby earrings from here for my birthday to throw me off from the upcoming proposal which happened the next day. We cannot wait to get our wedding bands here. We will forever recommend the diamond mine for every special purchase. read more

Unfriendly, overpriced watch service. Fox "News" playing on flat screen TV. ugh read more

I've known the owners of this store for probably close to 20 years. I've been to many jewelers in my life, none of which compare. Yes, they are genuinely nice, but you don't stay in business this long solely for that reason. They are fair, honest and knowledgeable. Not the kind of place where you even have the urge to attempt to bargain with, as I know I'm getting a fair deal. Thanks for all you've done for me through the years. Cheers ! read more

Jeff and the team at The Diamond Mine are the friendliest and best around in the business! As soon as you walk in you feel that It's a comfortable atmosphere and more importantly, zero pressure to buy, but will be more than happy to show you something you had in mind or even share their expertise and help you pick something out. Thank you guys and I highly recommend you come here before one of those chain jewelry places in the mall... Johnny DeCesare read more

This was my first visit, I went with my wife to have a few repairs done to two watches, a chain, and two of my wife's rings - including a resizing on her wedding ring. Jeff, the gentleman behind the counter, was incredibly helpful in determining the best course of action, and the price of all repairs was extremely reasonable! Hats off to Rob, the craftsman who actually performed the repairs/alterations - our items literally have never looked better! Perhaps most importantly, however, is the fact that being able to wear her wedding ring again made my wife happy to the point of tears. As a husband, that's something you just can't put a price on. Rest assured, we are never going anywhere else for our jewelry needs. Great, speedy service and top-notch quality craftsmanship - what more could you possibly want? A huge thanks again to Jeff and Rob for all their help and hard work!! read more

I have been to The Diamond Mine many times over the years. To say they have good service would be a complete understatement. Their service is outstanding, excellent and the best. No matter what you need, a simple repair, a complex repair, a custom ring created or just a purchase of their many in stock inventory, Jeff and Robert are there to help you. It does not matter if you are spending $100 or $10,000, you get the same respect, courtesy and customer service. read more

Jeff was extremely patient while I picked out my engagement ring. No high pressure ...great customer service. I highly recommend this business for your jewelry needs. read more

The Diamond Mine is as good as it gets!!! I am an American living in Germany and was looking for a custom made wedding band to go around my engagement ring. I was told by 3 different jewelers in Germany it was not possible. I went to see Jeff and not only did he make the ring for me, it fit perfectly flush to my engagement ring, the craftmanship was extraordinary, the price was unbeatable AND he did it all for me in 4 days while I was back in the states visiting family so I could take it back home with me! I am SO thrilled with my band and could not have asked for anything more beautiful or perfect. It is stunning and I am the happiest bride, all thanks to Jeff! Also! (This is a long review, sorry, but I cannot say enough good things about this place!) we were so happy with the work that he did, we took an old necklace that my mom had and Jeff re-worked them into 3 new and stunning jewelry pieces for my sister and I. We drove an hour from CT just to see him and it was worth it! This store is the absolute best!!! read more

I went to the Diamond Mine to get a 30-year Anniversary ring. They quickly understood what I was looking for. Helped me chose the right setting with the right size diamond. They created a beautiful ring to my specifications. Both their service and pricing are amazing. I whole heartedly recommend the Diamond Mine. From now on, it will be the only place I go for my jewelry. read more

Have you ever wanted a friend "in the business"? The reason I started going to the Diamond Mine a little over 15 years ago was because, quite frankly, I was sick and tired of the so called "professional" jewelers in the mall who hire twenty year old know nothings to run their cases and throw out sales pitches. Guess who you deal with when you go to the Diamond Mine? Rob, or Jeff. They're the owners. If you've been there, you've met them. Nobody else runs their shop, not even during the mayhem holiday season. Got a problem? Guess who you're going to talk to to fix it... the owner. Oh, and there's also Frank. Frank is their franchise jeweler who does all their repairs on site and in full view of the clientele. Guess how I know Frank. That's right... he's the only person who ever touched my jewelry. No out-of-house repairs or cleanings. And that's all there is to it. I know these guys... not because they're my friends, but because they're my jewelers. So now I can say I know a guy (or three). The only bad thing I can say about this place is that I had to give it up when I moved to MA a few years back. Luckily I still have family in the area, and I can stop in during the holidays. Last minute holiday shopping is never a problem with these guys. They're always stocked, and are fully connected with the Diamond District in NYC for any out of the ordinary requests you can't find locally. Bottom line... go here. Make friends. Build a relationship with these guys. They'll remember your name. They'll remember you and appreciate you. They'll do the little things for free, just as a thank you for your business because they know you're a loyal customer. In terms of the jewelry... listen: I'm a man. I don't wear a ton of jewelry and I don't always know what my wife likes. These guys have never steered me wrong and my wife adores everything she's ever bought or received from here. That's another reason to shop there... they will help you out if you're a dummy like me. There's no B.S. No sales pitches. Your woman will not be disappointed. Final note: I had a minute to stop in here this past Christmas. They moved. They're nearer to the Poughkeepsie Galleria, now. Holy hell, what a store. Gorgeous. These guys are doing something right, otherwise they'd still be stuck in the Dutchess Plaza next to the Dunkin Donuts. read more

The Diamond Mine is my go to jeweler. I have been going there for years and both Jeff and Rob are wonderful! They both are patient and honest. I have referred many people there. My brother purchased an engagement ring from them and I was impressed with how they handled it. They gave him the information he needed to make the decision that was best for him. They weren't pushy and were actually encouraging him to not go over his budget. Their quality is excellent and won't sell below their standards. I have purchased many things from there, some of which were custom designs. Frank handles all the repairs and the turn around is quick. It is important to support our local businesses and you get quality family owned service. I highly recommend The Diamond Mine! read more

A couple weeks ago I went to the Diamond Mine to get my watch resized. The person who resized the watch was very friendly and made sure the watch fit me comfortably before I left the store. I was only there for about 10 minutes. He even gave me a discount! I will definitely be going back. read more

My favorite jeweler!! Just picked up a necklace that I asked them y to make for me!! Amazing!! Came out beautifully! read more

The guys here were very friendly and nice. I explained how I wanted my ring altered and they assured that they could do it. They said it's what we do and promised it would be perfect. When I picked it up it looked absolutely gorgeous. I love it. The experience was great. The store is clean and well kept. They alway offer to clean and steam my ring when I come in. I know that's probably standard but I do appreciate it. We bought our wedding rings here and they came out perfect. I expect we will continue to return. They really take care of their customers. read more

Very professional staff. I was more then happy with the work they did on my ring. Highly recommend them!

I originally went to this store because I was tired of the same old story from each shop in the mall. Of course Jeff and his people are friendly because they want you to buy something! Whether you are friendly and they remember you and you spend lots of money on an engagement ring, it doesn't matter to them. Their products are not what you think. Quality jewelry doesn't fall apart within 2 months. A quality store doesn't set up a whole new ring set after the original ring fell apart and "replace" it with an enhanced diamond, poorly resized rings (after claiming they came in your size straight from the dealer) and the completely wrong wedding band. They also had no information on the center stone or products in general. I was appreciative of Jeff's help before he got greedy and lied about everything he possibly could. They completely ruined our wedding since this happened about three days prior. A quality store with nice owners doesn't take advantage of their customers. If you don't know much about jewelry (diamonds), they could be telling you one thing, and selling you a totally different item. Just because they are nice and smile and are friendly, doesn't mean they aren't scamming you behind your back. If this is your kind of place, then best of luck to you. read more

I had a totally different experience with this store. The guys were great and always stand by their work. They have to be doing something right to be on business for 18 years in the same area. Try for your self. read more

The diamond mine was absolutely incredible. Beautiful store, knowledgeable staff and fair prices. Would recommend them to anyone! Walked in told the owner what I wanted and he pulled the exact ring from their expansive stock. AMAZING! read more

Purchased really beautiful earrings and some other jewelry for my wife. The gentleman who helped me, Jeff, was both friendly and took his time in showing me the great selection they have at the Diamond Mine. He was knowledgeable and pointed me in the right direction. Overall, I had a great experience. read more

Can't say enough great things about Jeff and Rob. Very very good products. A pleasure to do business with.

My Husband and I have been to many jewelers around the Poughkeepsie area, in the Albany area, and in the diamond district, and we have NEVER experienced such AMAZING service. They're so genuine and nice and have the customers best interest at heart. We've never felt as taken care of as they've made us feel. Buying from The Diamond Mine, you're not just purchasing fine Jewelry with life time warranties, but also peace of mind that you're in the right hands. read more

Rob and Jeff are always such a pleasure to work with, my husband and I have nothing but wonderful things to say about them. I also want to mention Frank, the jeweler, he is AMAZING I go in there at least once a month to get my rings checked and everytime I go he cleans and polishes the rings and HOLY COW these rings come out absolutely stunning. All 3 of these guys are great and I would insist that everyone go to them for all of your jewelry needs. read more

Jeff, Rob, and Frank are the best of the best. My family has been trusting the Diamond Mine for years with both our precious jewelry and our creative new ideas. They have skillfully and delicately reset diamonds, fixed necklaces, and repolished gold. And usually-- within a matter of just a few days. Countless times through the years we have sent them photos of different pieces we wanted to create (antique and new pieces alike) and they have matched them perfectly with a competitive price tag to match. To be honest, I have never had a jeweler. I live in Washington, DC and it's hard to find someone you can trust with your heirlooms and precious things. That changed with Diamond Mine. I now drive from Washington, DC when I need something done because they are THAT good. Jeff and Rob (and Frank!) are incredibly kind and thoughtful, and I would (and do) recommend them to anyone. They are incredible jewelers, excellent businessmen, and all-around great people. This business is the best of the best. Truly. Thank you for all you do! read more

My fiance bought my engagement ring from the Diamond Mine last summer. The ring is absolutely gorgeous and the compliments from even complete strangers are endless! I went with my fiance to the store because the ring was too big and the guys were super helpful. I had the ring back quickly and it fits great. I've been back a few times to buy earrings and to get some jewelry cleaned. I am recommending the Diamond Mine because I've had such good experiences every time I walked in the door. read more

I had a long standing relationship with Rob and Jeff for many years but then realized the true colors of this business. For over 10 years I bought my jewelry for my ex- wife from them, engagement ring , wedding bands and so many other items. Only to find that most of what they sold me was garbage. Too add injury to insult, when I got divorced, I met with Rob to sell my wedding band back ( we buy used gold)....Rob refused to even look at the piece, he sold it to me from his store and basically acknowledged that it was garbage by not offering me a penny for his own recommended jewelry....Rob and Jeff lure you in with fake kindness and caring.... ignorance and karma catch up because I am getting ready to buy a new engagement ring and surprise, Diamond Mine is not getting the sale which they would have had if I was treated with diginity during a difficult period.......wake up boys...dont disrespect and show your true colors when you think the money train has derailed, dumb business practices. read more

The nicest very professional men own the store and they have a skilled repair person on site who is also friendly and talented. This shop is a wonderful place to browse and buy. If you cant find just the perfect piece of jewelry they will bring back more choices for you to look at from the City. It is my favorite jewelry store that is for sure! Jeff and Rob go out of their way to make you a happy customer.... sometimes really far out of their way! If you havent been there yet.... GO. read more

Worst experience ever. The owner of the store was very unprofessional . Never felt so humiliated . Will never recommend this store to anyone . read more

Exceedingly friendly while making sale. But, after third time sending my wife's engagement ring back for repair, I expressed my disappointment (politely I may add). The owner Jeff proceeded to insult my wife and I. While my wife was in tears he even told her someone needs to teach her to shut up. The incredibly defensive stance he took when he wasn't even bring attacked is astounding. Would recommend getting a ring from a quarter machine before going here. read more

I was shopping around, trying to sell or trade in my gold and buy wedding rings. Out of all the jewlery stores I went to the man who "helped," us was the most rude and condescending person I dealt with. He stood there chatting with soneone while we waited and helped another customer before us, despite us being there first. When he looked through my gold, he didn't test anything. I had it tested for karat at multiple places, he just guessed at it. He said some wasn't worth anything, ( that was 14 karat) and offered us cash for some that tested as mostly metal. Clearly didn't care and didn't know what he was doing by sight alone. He then gave us the lowest offer $400 cash/$500 trade in for over $1000 worth of gold (at 70% of value.) My soon to be husband was debating between platinum or a cheap titanium ring. He works doing manual labor and isn't sure he wants to spend the extra $ for platinum. The salesman was rude and unhelpful about this too. So my advice to anyone shopping here is to dress up very nicely if you want this guy to take you seriously. I was dressed for the gym and my fiance was out cutting the lawn. I guess if you don't appear to have money, you must not. This salesman lost out on the commision for two platnum bands, as we purchased them elsewhere. We shop with people who are polite and helpful. read more

i'm not saying these people aren't experts like everyone says, they probably are. the customer service is lacking. i was looking for a certain price point ring, and they told me to go to the mall. that's ok, but then i caught them laughing at me as i left. if i had a better experience i may have been more inclined to purchase at this store, but not after that rude treatment. read more