I Highly recommend using the business. The business owner was very professional sympathetic to my…read moreloss of pet and made sure I knew all available services. She even gave me a few extras for using her service

They were amazing when it came to my step dad's dog Lucy. We had lost my step dad just a few months…read moreprior and I spent thousands trying to keep her alive, only to come home from work to find she had passed on. My spouse brought her to natures pet loss for me, and since I couldn't come to pick anything out for her, the owner personally texted me and made sure I was able to pick everything out, and kept me updated. Saturday I ended up having to put my shepherd down, and called natures pet loss to find a time to bring his body in, and she answered right away even though it was past 10 at night and met me first thing Sunday morning. The vet that I went to to put him down left me with a very traumatic experience, but natures pet loss really helped me through that. She let me know she was formerly in the medical field, and talked me through everything in terms that I as a nursing student understood a lot more; and gave me advise for if I ever have to go through it again. She even walked me through how to make a shadow box to put his paw print in. She helped me with getting him out of the car, and let me continue to say goodbye and grieve for as long as I needed to. I am so so grateful for them, and all of their help with navigating this difficult time. I will never again do a fire cremation, and will continue to bring my pets to them, and it gives me peace of mind that I know that I am getting my pet back, and only pet pet back

My best friend put her cat down today and chose not to use Nature's Pet Loss, which is well within…read moreher right. She was nice enough to let them know she took a different route, and they bullied and guilt tripped her. "Sorry for your loss" was all that needed to be said if anything at all after her initial message, instead my best friend who was already heart broken by her cats aggressive mammary cancer, was shamed. Im not including the entire conversation, just the first few unnecessary messages. You dont even know what route she decided to take at all. Cremation may not even be the choice she made, which is none of your business. Gross behavior by someone who deals with such delicate clientele.

The owner here was so helpful, accommodating and kind. He was willing to be available whenever…read morenecessary, even after a long trip he was just on. He has the heart of a saint. I would recommend this person to anyone who needs cremation services for their pet.

Amazing. This business assisted my mother in the last stage of my childhood cat, Toast's, life and…read moreher cremation. Would recommend to anyone in the area.

My (chloe) dog died unexpectedly on Sunday 23 March 25. Don came out Sunday evening and collected…read moreher for me and returned her remains Friday. Very professional, empathetic,sincere and kind . Highly reccomended

Incredibly kind and helpful when I lost my pet. Helped walk me through the process and didn't rush…read moreme. They even opened late on a holiday for me yo bring by dog in.

It's a bad place to go. In March, I took two pets in for nail trims. I told the technician they…read moreboth had extra dewclaws on all fours. I paid the bill. Yesterday, the male dog gave a pain yelp. I checked him; his dewclaw on his right rear leg was never trimmed. Had the technician checked, they would have seen the dewclaw was so long it had grown into his toe and was infected. I made an appointment today; they cut the nail, gave me antibiotics and pain meds, and charged $170.00. I explained I was there last month to have the nails and dewclaws trimmed, and their neglect caused me to pay more. I asked why the bill was so high. They told me I am not getting a discount or any money back because the technician could have trimmed the dewclaw. I said there is no way the dewclaw can grow a half inch in one month. I then said, " You people are all about the money, " and hung up. DON'T GO THERE.

I can't tell if it's absent mindedness or if these people are just maliciously incompetent. If you…read morelove your animal, don't take them to these people. My pet died because of their negligence. They treated him for the wrong thing entirely because the vet tech told the doctor the wrong things. Symptoms I never even had issue with were on his record. I thought that was the whole point pf speaking with a doctor - to confirm the vet tech report and to discuss treatment. I couldn't get a consistent answer about his blood work results either. She was very dismissive about my concerns and proceeded as if it was just a routine issue. She then tried to put a known diabetic on a steroid and when I questioned it and said that those two things don't mix she said "ohh" like she didn't know this before?? Now I also need to talk about the cleanliness of the place. Worst facility I've ever seen. Animal shelters are cleaner than this place. I was grossed out after my first visit and mistakenly gave them a second chance giving them the benefit of doubt. Exposed medical waste were left in the garbage by the exam table. Every other facility cleans up after each patient. I could smell dog pee and the seating inside of the exam rooms are coated in grime. There are also two doors in these rooms. One for when you and your pet enter, and one on the inside for the staff to go back and forth easier with animals. There's a window at the bottom like a doggy door and one at the top. Both of these are disgusting with smears from pets and people. Like weeks worth of build up. Absolutely disgusting. I wish I saw the reviews sooner on yelp because Google has them at 4 stars. They also DO NOT work with Chewy and charge double for what scripts cost anywhere else. They refuse to tell you which medication it is until you say yes or no and if you want to get it somewhere else, they charge you 20$ for a written script. No one cares about the animals here. It's all a money grab. No sympathy or respect, and they should be shut down for malpractice

Pricey but good, their pricing is SHOCKING!!! Ultimately, we had to euthanize our fur baby because…read morewe couldn't afford to treat him, as the extraordinarily expensive price was more than we were able to finance. On the flip side, the vets and staff were mostly superb; easily among the best I've ever dealt with in 58 years of pet parenthood! * Special mention goes out to triage nurse Char, who is the most kind, caring, compassionate & helpful person that we've ever dealt with in veterinary medicine!!! She is a true Gem! (and VHA needs to show appreciation to an employee of such high caliber!) As an aside, the facilities are beautiful (and huge!) Bravo VHA!

We have been owing here since 2017. They've always been great here. The other day, we had to have…read moreour dog euthanized due to illness. I can't tell you or say thank you enough to them for how wonderful they were.