I Highly recommend using the business. The business owner was very professional sympathetic to my…read moreloss of pet and made sure I knew all available services. She even gave me a few extras for using her service

They were amazing when it came to my step dad's dog Lucy. We had lost my step dad just a few months…read moreprior and I spent thousands trying to keep her alive, only to come home from work to find she had passed on. My spouse brought her to natures pet loss for me, and since I couldn't come to pick anything out for her, the owner personally texted me and made sure I was able to pick everything out, and kept me updated. Saturday I ended up having to put my shepherd down, and called natures pet loss to find a time to bring his body in, and she answered right away even though it was past 10 at night and met me first thing Sunday morning. The vet that I went to to put him down left me with a very traumatic experience, but natures pet loss really helped me through that. She let me know she was formerly in the medical field, and talked me through everything in terms that I as a nursing student understood a lot more; and gave me advise for if I ever have to go through it again. She even walked me through how to make a shadow box to put his paw print in. She helped me with getting him out of the car, and let me continue to say goodbye and grieve for as long as I needed to. I am so so grateful for them, and all of their help with navigating this difficult time. I will never again do a fire cremation, and will continue to bring my pets to them, and it gives me peace of mind that I know that I am getting my pet back, and only pet pet back

My best friend put her cat down today and chose not to use Nature's Pet Loss, which is well within…read moreher right. She was nice enough to let them know she took a different route, and they bullied and guilt tripped her. "Sorry for your loss" was all that needed to be said if anything at all after her initial message, instead my best friend who was already heart broken by her cats aggressive mammary cancer, was shamed. Im not including the entire conversation, just the first few unnecessary messages. You dont even know what route she decided to take at all. Cremation may not even be the choice she made, which is none of your business. Gross behavior by someone who deals with such delicate clientele.

Last week I said good-bye to my dear friend of 14 years. She'd been ill for the last 10 months, but…read moreher rapid decline in only a couple of days was shocking. Because it was so sudden I hadn't researched crematoriums or other options. The vet, who was terrific, said my love would go to a local crematory of which he thought highly. Over the weekend I read the reviews and was horrified by other pet owners' stories - mix-ups of their pets with others, communal cremations (dogs, cats, birds - you get a little bit of all of them), and disrespectful treatment of their loved ones, among other situations. (I've since hear further horror stories.) Thanks to the power of the internet I found Pine Castle Pet Cremation. I called on Saturday, not really expecting an answer - and almost immediately was speaking with the owner, Terry. I immediately felt reassured that this was where my girl should be. Because of the weekend and my vet's office being closed, nothing had happened to my sweetie. When the office opened Monday morning I was there to pick her up and take her to Terry's location. As kind and gentle in person as he was on the phone, he explained the process - offering as little or as much detail as I wanted. Totally dignified from when I arrived until I left a few hours later with my girl. She's home, and I know it's her, and I can rest easy. Losing someone special is incredibly painful. Dealing with the aftermath should be. Fortunately for me, Terry at Pine Castle Pet Cremation facilitated a peaceful resolution compared with what might have been. Thanks so very much for your kindness.

The owner here was so helpful, accommodating and kind. He was willing to be available whenever…read morenecessary, even after a long trip he was just on. He has the heart of a saint. I would recommend this person to anyone who needs cremation services for their pet.

My (chloe) dog died unexpectedly on Sunday 23 March 25. Don came out Sunday evening and collected…read moreher for me and returned her remains Friday. Very professional, empathetic,sincere and kind . Highly reccomended

Incredibly kind and helpful when I lost my pet. Helped walk me through the process and didn't rush…read moreme. They even opened late on a holiday for me yo bring by dog in.

absolutely horrible scammers. lied to my face about exam fees, never explained the drop off system…read morethey had. Took absolutely forever when I was demanding my dog back and while I was waiting I heard them talking poorly about their other clients calling them idiots etc... do not come here !!!

It's a bad place to go. In March, I took two pets in for nail trims. I told the technician they…read moreboth had extra dewclaws on all fours. I paid the bill. Yesterday, the male dog gave a pain yelp. I checked him; his dewclaw on his right rear leg was never trimmed. Had the technician checked, they would have seen the dewclaw was so long it had grown into his toe and was infected. I made an appointment today; they cut the nail, gave me antibiotics and pain meds, and charged $170.00. I explained I was there last month to have the nails and dewclaws trimmed, and their neglect caused me to pay more. I asked why the bill was so high. They told me I am not getting a discount or any money back because the technician could have trimmed the dewclaw. I said there is no way the dewclaw can grow a half inch in one month. I then said, " You people are all about the money, " and hung up. DON'T GO THERE.

When our kitty passed, we contacted Josh with Cherished Pets by Watts in San Mateo,FL. The…read morecremation service he provided was way beyond our expectations. he was respectful to our kitty and us. he allowed me to place our beloved kitty in the furnace, which for me was my way of being there for our kitty until the very end. I highly recommend him and the business to everyone.

From the owner: Cherished Pets by Watts provides compassionate and professional pet cremation services to help…read morefamilies honor their beloved companions. We offer home and veterinary pickup, private cremation, and a wide range of memorial products, including urns and keepsakes. With over 30 years of trusted service, we take pride in supporting families during a difficult time. Our dedication to quality, care, and personalized service sets us apart. Let us help you honor the life and memory of your cherished pet with dignity and respect. We proudly serve all the communities in Flagler, Volusia, Putnam, Saint Johns, Clay, Duval, and Marion counties, including cities such as Palm Coast, Flagler Beach, Daytona Beach, Ormond Beach, Saint Augustine, Palatka.

I cannot say enough good things about the entire staff at VHA. In the past week I have had 2 cats…read morego thru urgent care and admission to ICU. I spent almost the entire day there for 5 days in a row. The desk staff were so kind and caring and hugged me when I needed that. The doctors were amazing. Special thanks to Dr Anna for taking extra time to reassure and calm me. The ICU staff was were so kind and caring. Special thanks to Destiny, the cat whisperer, and my cat Charlie's new girlfriend. my cats are doing much better but it helps to know these people are there when and if I need them. Ruth Hileman. and Dewey and Charlie

Pricey but good, their pricing is SHOCKING!!! Ultimately, we had to euthanize our fur baby because…read morewe couldn't afford to treat him, as the extraordinarily expensive price was more than we were able to finance. On the flip side, the vets and staff were mostly superb; easily among the best I've ever dealt with in 58 years of pet parenthood! * Special mention goes out to triage nurse Char, who is the most kind, caring, compassionate & helpful person that we've ever dealt with in veterinary medicine!!! She is a true Gem! (and VHA needs to show appreciation to an employee of such high caliber!) As an aside, the facilities are beautiful (and huge!) Bravo VHA!