Linden and Braden were amazing with the pups. We had a fantastic experience! These two young men…read moredrove our 3 dogs from CA to GA and took amazing care of them. They sent updates with pictures along the way, and when the dogs arrived, they were calm and stress-free. Highly recommend!

Do NOT use Blue Collar Pet Transport! I ignored my gut and the negative reviews, and I deeply…read moreregret it. We needed to move Ozzie, a berna-doodle from FL to TX and found Blue Collar on-line. I hired them to transport a sick/vulnerable dog, Ozzie, who has chronic Bordaella and an IGA deficiency (translation: catches anything & everything and gets really sick), while I flew to visit my sick Mom. The sales manager promised a professional, private, direct-route transport with no unplanned stops and our harness staying on for the entire trip (it's a contract line item). The pre-trip planning went fine, but the day of the transport was a disaster. First, the driver showed up almost an hour late. Second, after leaving with Ozzy we watched the AirTag (Pro-Tip = put an Air-tag in your Dogs collar/harness) make a 40-minute stop at a random spot off the route to TX. Concerned, I called the driver who initially didn't answer. When she finally did answer, the excuses started ("I was stopping for gas" ...For 40 minutes? "I was visiting my mother's grave" ...Is she buried in someone's front yard because there is no Cemetery anywhere near where you were? Not to mention that her stopping at a grave was clearly not a planned stop in the contract), and 3) At some point, Ozzy's harness was inexplicably removed and put back on backward (in violation of the contract they had me sign and why? What was she doing with my dog?). That was enough to earn a bad review, but that was when it got even worse. Realizing I had a problem with the driver, I called the sales manager for help. I explained the situation, admittedly I was concerned. He listened for a minute and then proceeded to call me "too uptight," cancel the trip, and hang up on me. A few minutes later, he seemed to realize the error of his ways and texted back apologizing for hanging up on me ("It was out of character of me" ...maybe?) and promised a full refund. Ozzy was returned (freaked out...what were they doing with my dog?), and I had to cancel my flight. Later, I was contacted by a customer complaint specialist (seems odd that you need a full-time person to handle complaints, unless you have A LOT). "Hunter" listened to my story/gathered documentation, expressed regret and concern, and promised the owner would contact me to "make it right." As of the date of this review, 10 days later, I've been ghosted...No Refund, No Calls/Responses from anyone. I had to cancel my plans to visit my mom and figure out an alternative method to get my immunocompromised dog home. It cost me lots of extra expenses, cancellation fees, and wasted time. Looking back more deeply at the reviews and info on these guys (12 complaints to the BBB!), I should have trusted my gut and avoided Blue Collar Pet Transport. I also realize that this review will almost certainly be met with a generic pasted "response" or an aggressive, insulting note from the owner blaming me for something to deflect blame from their lousy service (during and after). It is worth it to let others know to Save yourself the pain and avoid this company at all costs! Update: 8/3/25 Don't be deceived by the small businessman act. Richard Hardy is a Bully to those around him (including customers), and Blue Collar Pet Transport doesn't honor their contracts or stand behind their work. He has tried to attack, insult, and blame my wife and I for their mess. He tries to make is seem like an emotional comment made at a difficult time (What were you doing with my dog, off-route, for 40+ minutes, with the harness off, after you left my house anyway?!) completely exonerates Blue Collar Pet Transport from their lies and failures. Yes, lying is sad, but "I'm rubber, you're glue" doesn't work here Richard...I've got RECEIPTS, and I'm NOT going away.

This weekend was my fourth time using the savvy sitter and Gail did a great job sending us updates…read moreand photos of our two kitties i know whenever we are out of town they will be taken care of and i have no worries thank you all so much for your services!

Savannah is absolutely incredible to our four dogs, yes FOUR! She is easy to communicate with,…read moreproactive, attentive, contentious, and loves the dogs just like they are her own. I appreciate the technology she uses in order to share daily updates on what the pups did during her visits...along with the cute photos she sends every day. Savannah is easily the best care giver that we have had for the dogs, and I simply can't recommend her enough.

hugs and whiskers is awesome. I would definitely leave my dogs with them. They are awesome and do…read moreeverything for the dogs and more. I did not have to worry about anything when I was away. I even get screenshots of my dogs, very reliable and dependable.

From the owner: Welcome to Hugs and Whiskers!…read more Founded as one of America’s first Bed and Biscuit facilities, Hugs and Whiskers was born from a deep love for the animals we share our lives with. Our founder and owner, **Candilynn Lockhart**, affectionately known as Orlando, Florida’s "Pet Whisperer," has worked with hundreds of animals. She is passionate about enriching the lives of our beloved pets and treats each furry child as if they were her own. At Hugs and Whiskers, we provide personalized care for both dogs and cats, ensuring your pets receive the best possible attention while you’re away on vacation, during your workday, or whenever you need an extra helping hand in everyday life. Our services include: - **Bed & Biscuit style boarding** - **Daycare & camps** - **Dog walking** - **Pet home visits** - **Transport to vet and grooming appointments** Hugs and Whiskers is your go-to destination for the best pet care services in Orlando. We are proud to have received several local awards for being one of the “Best Small Pet Businesses,” as recognized by **Orlando Weekly, West Orlando Family Magazine, Dr. Phillips Forum, Winter Garden Local, Clermont Local, Next Door, and Rants & Raves** (covering Apopka, Ocoee, Windermere, Clermont, Metro West, and Orlando). We proudly serve West Orlando, downtown Orlando, and the surrounding areas. Join us at Hugs and Whiskers, where your pets are treated like family!

Phil I want to thank you for consistently being there for Chip and Java whenever we need that extra…read morehelping hand. We appreciate all the love and attention you give them and the peace of mind you provide us. Thank you for always taking care of our mail and other little things on your way. You guy are the BEST. I can not say enough. We really appreciate you being there for our furry family members and all you do.

Love them! Always nervous and guilty about leaving my furtwins behind on a trip. Marejane and Phil…read morewere wonderful to meet. The furbabies warmed up to them instantly which settles my nerves. Daily pics kept me reassured. Will definitely ask them petsit

Absolutely outstanding trainer and care giver to dogs!!…read more Very patient, kind, understanding. Very willing to work with clients and has a schedule that's very accessible. This is not her job or business, this is her calling in life and it shows. She is amazing! Very willing to consult on the phone to ensure your fur baby gets the training and care it needs to become an obedient, loving member of your family pack! So blessed we found her!

Did not return call as promised, did not follow through with commitment. Very poor customer…read moreservice. Too unreliable to trust her with my dogs.

Pawsome Services are excellent! I do not worry about my fur baby when he is with them!read more

From the owner: 20% OFF First Booking for Local Residents -Central Florida’s Best Dog Walkers and Pet Sitter.read more

new old guy at night is making up prices and pocketing money. sign said 2 Gatorade for $4. he said…read moreno he wanted $5.50 and then took the drinks away from me. I've been coming here for 13 years and was friends with everyone. this guy is rude and horrible. lying and making up prices and stealing from customers. Told me to pay the price or leave. then said bye. Completely UNACCEPTABLE 3/16/24

This company is a complete scam and a racketeering operation. They will promise discreet 24 hr…read moredelivery and then hold your package hostage until you pay them "stamp" fees. COMPLETE SCAM!!!!!

Just really nice folks that understood how important our dog was to us. They were super…read moreprofessional and very kind - no effort to upsell, which we appreciated. Very dignified.

Compassionate, caring, patient, and very professional during the recent death of my beloved, dog,…read moreAlan. I can't say enough good about them.