Pros: Reliable way to transport your pet. Fair pricing. Easy in terms of setting everything up…read more Deena transported our dog safely and was very friendly. Gave updates with pictures which was great. Very convenient. They worked well with my very nervous dog. Cons: Not the best communication in terms of updating when pickup was taking place. They give you an estimated time window for pickup and say they will contact you closer to the time window to give you a more specific pickup time. I had to call two different times and speak to 5-6 people on their after hours answering service in order to find out there was a 2-3 day delay on what was supposed to be the day of my pickup. I eventually was placed in contact with management and they were great. The delay itself is understandable, but it would have been ideal to have been given a heads up beforehand.

Buyer beware. I…read moreentrusted this company with transporting my beloved dogs and specifically booked what was represented to me as a private transport experience. Unfortunately, that was not my experience. Despite expectations of private transport, additional dogs were included, which was disappointing and not what had been represented to me when booking. My greater concern involved safety and communication. During a subsequent transport, I learned the driver intended to drive through the night without stopping to rest, with pickup occurring the following morning. As a pet owner, this raised serious concerns for me regarding safety, driver fatigue, and the well-being of animals being transported for long distances. What has been equally disappointing has been the lack of responsiveness when I attempted to address my concerns directly afterward. I am sharing this because when we place our dogs in someone else's care, trust, transparency, communication, and safety matter enormously. I encourage other pet owners to ask very detailed questions about transport arrangements, driver schedules, and exactly what "private" means before booking.

This weekend was my fourth time using the savvy sitter and Gail did a great job sending us updates…read moreand photos of our two kitties i know whenever we are out of town they will be taken care of and i have no worries thank you all so much for your services!

Our mantra has been either family watches our babies, one of us or they go with us. History with…read morepet sitter's in years past was not acceptable, causing an erosion of trust. We made a decision to "try one more time", due to relocation, a short trip, logistical reality of getting family here impossible. We are "thrilled" we made this decision ! Savvy Sitter Meet & Greet with Savanna: Savanna is clearly a trained professional who allowed each of our (4) dog's to welcome her into their home and approach based on their comfort. 3 of 4 are rescue, one was abused. Savvy Sitter spent an hour getting to know each dog and setting clear expectations with active listening, engaging our concerns and putting our mind at ease. We established (3) daily visits AM - Breakfast, Potty & Water Mid - Potty & Water PM - Potty, Water & Tuck-In Each visit we received multiple photos and a full detailed report of the visit. The Savvy Sitter using an incredible app which is used to establish expectations. App serves as the primary communication tool, when we communicated, the response from our sitter was prompt and expeditious. Moral of the story: The Savvy Sitter will put your mind at ease, bring healing from past bad experiences and allow you to know your fur babies are cared for to the fullest by exceeding expectations. THANK YOU "The Savvy Sitter", WE WILL see you again in the future as our one and only amazing pet sitter.

hugs and whiskers is awesome. I would definitely leave my dogs with them. They are awesome and do…read moreeverything for the dogs and more. I did not have to worry about anything when I was away. I even get screenshots of my dogs, very reliable and dependable.

From the owner: Welcome to Hugs and Whiskers!…read more Founded as one of America’s first Bed and Biscuit facilities, Hugs and Whiskers was born from a deep love for the animals we share our lives with. Our founder and owner, **Candilynn Lockhart**, affectionately known as Orlando, Florida’s "Pet Whisperer," has worked with hundreds of animals. She is passionate about enriching the lives of our beloved pets and treats each furry child as if they were her own. At Hugs and Whiskers, we provide personalized care for both dogs and cats, ensuring your pets receive the best possible attention while you’re away on vacation, during your workday, or whenever you need an extra helping hand in everyday life. Our services include: - **Bed & Biscuit style boarding** - **Daycare & camps** - **Dog walking** - **Pet home visits** - **Transport to vet and grooming appointments** Hugs and Whiskers is your go-to destination for the best pet care services in Orlando. We are proud to have received several local awards for being one of the “Best Small Pet Businesses,” as recognized by **Orlando Weekly, West Orlando Family Magazine, Dr. Phillips Forum, Winter Garden Local, Clermont Local, Next Door, and Rants & Raves** (covering Apopka, Ocoee, Windermere, Clermont, Metro West, and Orlando). We proudly serve West Orlando, downtown Orlando, and the surrounding areas. Join us at Hugs and Whiskers, where your pets are treated like family!

Phil I want to thank you for consistently being there for Chip and Java whenever we need that extra…read morehelping hand. We appreciate all the love and attention you give them and the peace of mind you provide us. Thank you for always taking care of our mail and other little things on your way. You guy are the BEST. I can not say enough. We really appreciate you being there for our furry family members and all you do.

Love them! Always nervous and guilty about leaving my furtwins behind on a trip. Marejane and Phil…read morewere wonderful to meet. The furbabies warmed up to them instantly which settles my nerves. Daily pics kept me reassured. Will definitely ask them petsit

Absolutely outstanding trainer and care giver to dogs!!…read more Very patient, kind, understanding. Very willing to work with clients and has a schedule that's very accessible. This is not her job or business, this is her calling in life and it shows. She is amazing! Very willing to consult on the phone to ensure your fur baby gets the training and care it needs to become an obedient, loving member of your family pack! So blessed we found her!

Did not return call as promised, did not follow through with commitment. Very poor customer…read moreservice. Too unreliable to trust her with my dogs.

Pawsome Services are excellent! I do not worry about my fur baby when he is with them!read more

From the owner: 20% OFF First Booking for Local Residents -Central Florida’s Best Dog Walkers and Pet Sitter.read more

new old guy at night is making up prices and pocketing money. sign said 2 Gatorade for $4. he said…read moreno he wanted $5.50 and then took the drinks away from me. I've been coming here for 13 years and was friends with everyone. this guy is rude and horrible. lying and making up prices and stealing from customers. Told me to pay the price or leave. then said bye. Completely UNACCEPTABLE 3/16/24

This company is a complete scam and a racketeering operation. They will promise discreet 24 hr…read moredelivery and then hold your package hostage until you pay them "stamp" fees. COMPLETE SCAM!!!!!

Just really nice folks that understood how important our dog was to us. They were super…read moreprofessional and very kind - no effort to upsell, which we appreciated. Very dignified.

Compassionate, caring, patient, and very professional during the recent death of my beloved, dog,…read moreAlan. I can't say enough good about them.