Solid work, detail oriented staff. The $79 wash and hand wax is a great value and car looks immaculate. Everyone was polite and shoe their wash tunnel isn't touch less, it is modern and has the soft bristles so unless you're sporting a very high end car you should feel comfortable. Comfy leather chairs to wait in and the gas station next to it has a solid sub sandwich they can make if hungry while you wait. read more

The only SD soft touch car wash i will make my way to go to . Workers are friendly and quick Don't forget a couple of bucks for the massage chair while you wait read more

Gentle Touch Car Wash - Car Wash Near Me - San Diego, California

I'm just grateful this place is around. I feel like all the other car washes have turned themselves into Mr. Soapys. This place is my go to for a wash and they do a great job. Seems reasonably priced. I like their big lounge area for when your service takes a bit longer and they are all usually pretty friendly. read more

I wouldn't recommend because I arrived 1/2 hour before closing time and the attendant was snarky when I asked for a couple of minutes to get trash out of my car. My car came out fine and I was on my way a good 10 minutes before closing time. read more

Unfortunately, they closed down, but they got bought out by another business. It's a shame. I really appreciated their great customer service and quality work. read more

Gentle Touch Car Wash - Car Wash Near Me - San Diego, California

I was trying to finish up using some coupons that I bought as a package. When I went to hand him the coupon, he told me they are no longer Gentle Touch (all info on building says Gentle Touch). They are now Genie Car Wash and refused to honor coupons (all deals on wall are exactly as they have been for years from Gentle Touch). They told me to pick up a form at the counter. They gave me a letter telling that I had to send all unused, undamaged and original coupons to them with my own self addressed return envelope. In addition, they demanded a copy of my drivers license. This information is not public and they should not be asking for it. This is crap. I scanned my license but blacked out everything except the photo, name and address. Why couldn't Genie just honor the coupons? read more

Gentle Touch Car Wash - Car Wash Near Me - San Diego, California

No longer a Hand Wash, outdoor waiting area being refurbished 8/29/24. I think if you come in the morning when it's slow, they can take extra time with your car. $24.95 for full service with windows and vacuum still fair. read more

I've been coming here for a few years. The workers here are so nice and are quick to help get your car wash going. I typically get the Beonze touch, the lowest tier car wash at $24, they go up in price, and they have on-site car detailing. They are quick, and my car always looks brand new after coming here. read more

My second review on this business. My 10-year old Scion is looking like brand new after a full inside and out detail. I called this morning at 8:45AM and they were able to fit me in at 11AM (thanks John). When I came around to corner to see the finished product, I gasped because it was so SHINY! They also improved greatly upon a large scratch pattern I had on my driver's side. You can barely see it anymore. Great work guys, thank you. read more

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I've been coming here for more than 15 years! All the workers here are fast and efficient! Aside from the three cars (throughout the years) I have brought here, I also bring my family member's cars. Today, I brought my Mom's car and she had some cash under her seat. The man vacuuming the cars found me to return the money he found. Honesty says a lot about someone. I am grateful for Gentle Touch's hard work! The vehicles I bring here always look so good after; they're spotless, clean, and smell nice! It's always nice to be recognized! Staff is friendly and welcoming. Please don't forget to tip these hard workers! You guys do an awesome job and thank you! read more

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I've been here before and they're great with the car wash. It's a bit pricey but I get what I paid for. I liked how they thoroughly clean my car inside and out. The guys who polished outside are spot on every time. I watched them every single time. Very satisfied with them and I recommend this place and will continue to do so. There's a few places in the area I used to go to and I stop when I found this place. The inside of this establishment is clean too, with the Covid going on right now they are taking it seriously. read more

Gentle Touch Car Wash - Car Wash Near Me - San Diego, California

Great car wash AND games to play, massage chairs, sports on TV, drinks. I found this car wash which sits between Food 4 Less and Walmart right off of the 805. Located in the same lot as a reasonably priced gas station and mini mart. This is my second SUV wash. First time, I bought the least expensive which I guess is $12.99. My SUV sparkled. So, I drove out of my neighborhood again and bought the $34.99 wash including interior conditioning treatment. For another $10 they'll shampoo your floor mats. SUV looks great! read more

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They did a good job cleaning my Tesla today. I got the Gold wash which was a basic wash through the machine with a wipe down and vacuum. Service was quick and the job was good enough for the price and speed. read more

Gentle Touch Car Wash - Menu - Car Wash Near Me - San Diego, California

I've been here three times now and every time I've been here I've been disappointed in the service, tonight was my last draw here! I got my car and the floor mats were soaking wet when I got in, and it was near closing time (I understand that part .) The younger guy as you go in is always super nice, but the guys that clean the car out can use some customer service skills. I looked to the back of my driver seat and the passenger seat in the back has some type of product /chemical that is super hard to remove now. I won't be returning, sad that you lost a customer that literally is down the street from you, too expensive for a half assed job! read more

Expensive and work is not well done . They used to be great and nice to deal with but now they are rude .. sad to see a great bussiness go down read more

I brought in a very old car today that was in really bad shape and this shops detailing far exceeded my expectations. The price was very fair and the customer service was exceptional. 5 stars for sure! read more

This was my go-to for car washes and detailing. It seems like things have changed quite a bit. I spent $50 plus $5 tip to find my car with crumbs on both the driver and passenger side. Where has the quality gone? It wasn't even busy when I was there. I shouldn't have to review the work and flag someone down to vacuum my car. read more

Gentle Touch Car Wash - After spending $50 plus $5 tip to find crumbs on both side of the seats untouched. Poor quality work on May 2023. - Car Wash Near Me - San Diego, California

John and his team gave me nothing but stellar service from the moment I arrived With things done by hand they go the extra mile and make sure That every detail a machine would miss is not. The dedicated technician did a great job and I will be returning See the before and after photos below read more

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Fast and friendly car wash.. I highly recommend this place. Been with them during Covid and see employees come and go. But they try there best to keep up with demand. Thank you and keep up the good detailing job. read more

Gentle Touch Car Wash - Clean detailing - Car Wash Near Me - San Diego, California

I have been back several times just to give it another fair shot. I have to change and update my review. First, everyone is always nice to me here. I've never in any way been mistreated. Everyone is always great. There's never a feeling of intimidation or pressure to get any extra service. Second, the service is great. The workers definitely take their time in doing the job and take pride in the work. Third, I have to say that I've brought my car in HORRIDLY DIRTY conditions. They've left it spotless. I would recommend this place. read more

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I came here a few months ago and had a great experience. Everyone was professional and my car was cleaned throughly. I was so impressed that a bought one of their 5 prepaid car wash packages. Each car wash coupon is for a hand wax with Golden touch, vacuum, windows cleaned inside and out and tire dressing. Today I brought my car in and wow, what a difference a few months make. I'm not sure if management has changed or if there are new employees but this was one of the worst car washes I've ever had. After roughly 40 mins I was called over to my car. I started walking around the car and pointing out additional marks and stains that were apparent and were totally missed. I noticed a red stain that was on the bottoms of my passenger widow was still there as I was leaving. Once I got inside I was even more shocked. Nothing was cleaned, wiped down or swept thoroughly at all. My car wasn't waxed at all either. It was like they wiped the windows and called it a day. This was such a huge disappointment. At this time I'm stuck with a handful of prepaid coupons that I have no interest in using and a car that's still dirty! This service was so subpar it's shocking. There are so many car wash places in this city that there is no reason to come here. Especially with the virus raging it takes a lot for a person to make the effort support local businesses. At this time I believe it would be the right thing for this establishment to refund my money. read more

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I've been bringing my vehicles to Gentle Touch Car Wash for almost 10 years now, which is WILD to me, yet the service has remained consistent, timely, and impeccable. Today, on what felt like the first day of Spring after almost 3 months of near-continuous rain, I felt the familiar and welcome urge to bring my 2015 Hyundai Sonata in for a wash and a wax. As usual, Gentle Touch showed my beloved car the very best of times: a nice wash, a deep wax, and a thorough interior cleaning. Growing up, my Dad always said, "Take care of your possessions and they'll last you a long time." Gentle Touch Car Wash has played a significant role in making my car look, feel, and smell brand new over several years. Wash your car. Wax your car. Detail the interior. Your car deserves it! You deserve it! And, just as importantly, TIP YOUR DETAILER! (Yeah, I'm looking at you, Tesla driver! I saw you hop in and take off without tipping your detailer this morning! ) read more

Got another carwash because they do a good job and it's convenient. When I pulled up the gentlemen that I wrote about previously sarcastically said thanks for the review. If he remembered it was me why wouldn't you simply apologize. read more

"The $15 car wash doesn't clean ogf the bee poop". I was in the area, needed a wash because while the car was in the drive, it gets lots of those yellow bee poop on it. I didn't need the inside detailed, so I got the $15 wash. Hindsight, I should have gotten the$10. The wash attendant sprayed my car first, and then I went thru the wash. When we came out the bee poop was still all over the car. Normally the finisher will use the cloths to wipe it off. I asked the guy to wipe the bee poop off and his reply was no, $15. You have to pay $25. So your 15 was doesn't clean the car? I paid $15 for an exterior only wash that didn't clean my car. At least if I go to the luv car wash the bee poop comes off. What little is left, I remove it myself with a cloth when I vacuum the car. read more

I'm so embarrassed every single time I take my car here because I know it's so gross. I just literally struggle to maintain the cleanliness of my car during the semester and you can really tell sometimes But regardless of how embarrassed I feel, these guys do a great job. The pricing is fair and never had I seen a car wash soooo clean. For $20 + tip you get the inside of your car vacuumed and the outside washed to the extent it's sparkling. Like really, whenever I come here, my eyes literally hurt afterwards when driving because of how clean my windows are (this is not a joke, it's really sad how serious I am about this). I really do recommend that everyone go here for a car wash because it's the best decision you will ever make. You don't need to worry about anything being stolen from you car, or any scratches or dents. These guys are honest and get the job done, and that's what I like. read more

Gentle Touch Car Wash - My gross floor before I went to gentle touch lol. To show you the before and after. - Car Wash Near Me - San Diego, California

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Two years later and same problems. Paid 45 and thought it would come with extra vacuum and wipe down but looks the same as when I got the lowest. Unfortunate because the people are nice and place is convenient. read more

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Just a really mediocre car wash for $50. Interior has spots that could have been cleaned and side mirrors weren't even wiped down. The wheels are super dirty still. Overall dissatisfied. Don't come here. Just pay the extra $50 for a full detail elsewhere. read more

Gentle Touch Car Wash - They didn't even try. - Car Wash Near Me - San Diego, California

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Nice job Fast service friendly staff A good car wash that looks good next day is key read more

They have these booklets of 10 washes that cut the price down ridiculously low. But they put in the same amount of work. I just saw 2 guys vacuum the car for 10 min. Then they pre-scrubbed it by hand (I have a ton of dried up yellow bee poo spots) before running it through the wash. You gotta have 30 min to do this wash as they go over it super well. Don't forget a good tip for those guys! read more

Pls see attached photos. It's so bad. Do not recommend. Guys, you need to do something. It's as if they weren't vacuuming at all. read more

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DO NOT come here! If you want a half ass car wash, then this place is perfect for you. I came here today (on a Thursday) around 4pm, and the place wasn't busy at all. There was only ONE car in front of me, mind that- so there was no need to rush the car wash job. I paid for the "Gold Wash" which includes: wash, tire dressing, windows cleaned in & out, air freshener, vacuum, and dash wipe down. Well, 30 minutes later... my car is ready- and it WAS NOT READY. I kindly asked the man to wipe down few spots. He did, but quickly and with no care at all. He just blantly did not seem to care about his service. My floors were NOT vacuumed! There was no "air freshener" scent in the car? My tires were "dressed", but NOT CLEANED! My dash still had dirt on it, and was NOT wiped down! Inside overall was NOT cleaned thoroughly- there was trash still in my car that was there BEFORE the car wash. Nobody cared enough to actually clean the interior of my car. There were places on my car where it was dry with dirt as like it was never washed or touched! I paid $25 for this service, and did NOT get what I paid for and what they promoted for as their "Gold Touch". It should be called "Half-Ass Touch" instead. I spent an hour afterwards washing my car myself and doing the simple tasks that the "Gold Touch" should have had been done on my car. Get your car wash somewhere else because this place is not it. read more

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Wow!! This place is amazing! Just got my car detailed inside and out and it came out AMAZING! Big shout out to all the guys working! Thanks again! Highly recommend Gentle Touch for all your carwash needs! read more

Gentle Touch Car Wash - Car Wash Near Me - San Diego, California

Horrible service. Barely clean Dont come here. Best experience. I paid $48 and they just pour dirty water read more

These guys are absolutely awesome! Great service, detailed and thorough cleaning, and great pricing.

Very disappointed in this place. Sure it was fast, but got a hand wash for my matte black Tesla with PPF. The vehicle was still wet, water had dried into spots because it was done in the sun, and had streaks everywhere. I spent $50 to get my vehicle back like I washed it with a hose and let it air dry. read more

I took a simi clean car. As I just bought it last week. And they failed to clean it. I paid 45 dollars. The inside was wiped down half way. The seats and the floors of my car where not vacuumed. I could have gone to a gas station car wash and it would have came out better. read more

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Great efficient, friendly service!! Got Groupon which was very good deal. Highly recommend this place! Updated May 18, 2020 We went to get a full service car wash but found out that by state mandated policy only exterior wash is available. No access to the interior of our car is allowed by law-as today. The staff was great! They not only did a wonderful job washing but also very polite and pleasant! read more

This is the only car wash I know that returns your car dirtier than before. I can't believe the cynicism. It also turns out that for them to do really basic stuff, you have to pay for the detail. An absolute SCAM. I now know why it is empty. read more

:::ASK FOR LEO AS YOUR DETAILER::: Went here 3.5 years ago when I was originally stationed in San Diego to do a detail on a black Audi A4 that I was getting ready to sell. I'm so glad that they're still around... Little back brief. Wife and I bought a 2020 Sienna in NC. Got orders back to San Diego. Guess who got to drive the van cross country, that's right, THIS guy. Unfortunately, I don't have any before pictures, but for anyone that's driven cross country, you know what it looked like. Was greeted promptly when I arrived by the owner and I told him exactly what I wanted. This van had been through hell and back and needed some serious love. He informed me that LEO would be detailing my van this afternoon and he would make sure to give it the attention that it needed. LEO went ABOVE AND BEYOND, making sure to inform me of the areas that needed special attention due to the trip. I basically told him that it was a surprise for my wife and to do whatever was necessary. PHENOMENAL JOB! To make a long review short. Come here and ask for LEO. You'll definitely be glad you did. And I'm purchasing a Audi SQ5 next week and I'm bringing it straight here so LEO can do the same thing. Awesome work gents. Bravo! read more

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This might be the worst Carwash I've ever been to. I paid for the $34.9 cleaning which isn't the lowest and it says it's going to wash the dash etc. and they didn't either and when I went back and asked him why he said you should pay for detail and this is San Diego. What kind of customer service is this? So I took the towel and cleaned it myself. It's literally the doorhandle panel. And the dash panel and the stereo, all you need to do just use a towel and wipe over it and I left him a five dollar tip before I even knew he did a half ass job. I will never take any of my cars to this place ever again! read more

Gentle Touch Car Wash - Still dusty - Car Wash Near Me - San Diego, California

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