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Rancho Bernardo Auto Care

4.4 (26 reviews)
Open 8:00 am - 5:00 pm

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Services - Rancho Bernardo Auto Care

Auto brake repair

Auto engine repair

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Sent it over a curb and popped my tire. Sandy ensured they had my tire in stock and switched my tire out under 30 minutes. Free allignment check - great customer service.

Quote

I brought my car (basic Lexus sedan) in for a routine oil change and asked them to look it over before a long trip home. They told me I needed rear brakes before making the drive and gave me a quote to replace the rear brake pads and rotors. They also recommended replacing the cabin air filter. The total came out to an astonishing $930, even after applying a $100 "discount" on the brake job. The pricing was absurd: * $437 for brake parts * $422 for brake labor * $133 to replace a cabin air filter Because the recommendation was presented as necessary before my trip, I decided to check the brakes myself. After removing the rear pads, they still had over 60% life left and clearly did not need replacement. Rear pads and rotors on this car are a straightforward job that typically books around 1 to 1.5 hours. Charging $422 in labor for this work is far beyond standard independent shop rates and not justified by the complexity of the job. As for the parts, they explicitly told me they would use OEM Lexus parts, but the quote listed Akebono and Advics part numbers, which can be purchased online for around $137 total. Even allowing for normal shop markup, charging more than three times retail is unreasonable. Then they wanted $133 to replace the cabin air filter. Charging that for a $15 part and a two-minute job just added insult to injury. If you're not very familiar with car repair costs, I strongly recommend getting a second opinion before agreeing to anything here. Better yet, avoid this place entirely.

Tevar Z.

I can't say enough good things about this shop! From the moment I pulled in, the staff was professional, honest, and straightforward. They took the time to explain exactly what was going on with my car and gave me clear options without trying to upsell unnecessary work. The service was quick, the price was very fair, and most importantly, I left feeling confident that the job was done right. My car runs smoother than it has in years. It's rare to find mechanics you can truly trust, but this place has earned my business for good. If you're looking for reliable, knowledgeable, and friendly auto care, this is the spot. Highly recommend! Thank you Albert!!

Rancho Bernardo auto care recent specials.
Maria M.

Rancho Bernardo auto care is the best place to get your auto repair service done. They service luxury and classic cars. They value the customers time and pockets. Their prices are super affordable and they will get the job done same day. I highly recommend this place to everyone.

Damaged starter

SCAM ARTIST!! If I could rate 0 stars I would! Went in because my car wouldn't start. They told me a wire to the starter was bad and they fixed it for $200. Tried to start it up the next day and it didn't work. They told me now the starter was bad and it would cost me $800 even though they got the diagnosis wrong. Decided to replace the starter myself and found dents in the starter where they had hit it to make it work which is why it worked for a day which they claimed to be old damage even though the dents were not covered with dirt like the rest of the starter. Asked for a refund and they said no that I had to pay for their incorrect diagnosis and dishonest work. DO NOT COME HERE. $1000 for a starter replacement is INSANE!

Mailer that I received at my house.

Great experience. Reasonable prices and very quick service. I received their mailer and I visited the shop. I received a warm welcome and very experienced mechanics. They went above and beyond what I expected. They explained everything to me from top to bottom. Great diagnosis this is my shop from now on. I met Albert the head mechanic And he was awesome. Moving forward like I said this would be my shop and I will recommend it to everyone that I know.

My jeep at the mountains

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11 days ago

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2 months ago

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3 months ago

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5 months ago

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11 months ago

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8 months ago

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Olga K.

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2 months ago

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5 months ago

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5 months ago

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9 months ago

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Olga K.

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11 months ago

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3 months ago

I had a great experience. Albert was very helpful. They were fast and friendly. I would highly recommend!

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7 months ago

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Olga K.

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11 months ago

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6 months ago

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8 months ago

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10 months ago

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10 months ago

Got my windshield fixed and they did an amazing job super professional and fast. Highly recommend Rancho Bernardo Auto Care!!

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Olga K.

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9 months ago

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9 months ago

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8 months ago

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10 months ago

Rancho Bernardo Auto Care hooked me up with new tires and an alignment!! My car drives like new! The best!

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10 months ago

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Ask the Community - Rancho Bernardo Auto Care

Review Highlights - Rancho Bernardo Auto Care

So I brought it here to Rancho Bernardo Auto Care, Albert and the team worked on it and fixed the problem.

Mentioned in 8 reviews

Read more highlights

European Auto Care - Rancho Bernardo, San Diego

European Auto Care - Rancho Bernardo, San Diego

4.4
(90 reviews)

I can't recommend European Autocare and One Stop Shop highly enough…read more I was first introduced to European Autocare when AAA towed my Porsche Cayenne there after a strange issue where the audio system kept shutting down and draining the battery. The AAA driver recommended the shop, and I'm so glad he did. George, the owner, is a genuinely kind and honest gentleman. He spent about 20 minutes carefully diagnosing the problem and told me, very transparently, that it wasn't something his shop could fix--that I would need to go to the dealer for a replacement part. He didn't charge me a dime for his time. That level of honesty is rare. Since then, I've been going to him for regular maintenance on my older vehicle, and every experience has been excellent. The team is consistently professional, knowledgeable, and efficient. Pricing has always been fair--no pressure, no upselling, and absolutely no price gouging. Recently, I needed help with a bumper issue on another car and found out George also runs a body shop in San Marcos. Even though they're normally closed on weekends, he made a special exception to meet me there. When I asked if I could pick up the car at his Rancho Bernardo location after the repair, he didn't hesitate to accommodate. On top of that, my car was extremely low on gas, and he told me not to worry about it--he'd take care of it so I could get back without any issues. That kind of above-and-beyond service truly earns lifelong customers. It's rare to find an auto shop that combines honesty, skill, fairness, and genuine care for customers. George and his team set the standard. I wholeheartedly recommend European Autocare in Rancho Bernardo and One Stop Shop in San Marcos.

Two recent experiences. First a 2017 Mercedes 320E $1,900. 14 Days…read more An Active Light was replaced. The replacement took 10 days. Two weeks. I was disappointed Johnny did not point out the hood was scratched, so I had to go to the owner, George to get that repaired. The repair took a long time for a simple item then the car was damaged. When I complained they were not easy to deal with. Repair #2 Valve Gasket Covers on my 2005 ML500 $780. The job was done in less than a day, but when the car came back it smelled of gas so badly I called European Auto Care back but was advised they would not be able to review the problem for at least a week. The recently repaired valve cover still leaks, my new mechanic found a stripped screw among the at least five (5) loose screws - whilst re-securing the cover. European Auto Care needs to address some important issues.

Rancho Bernardo Auto Care - autorepair - Updated July 2026

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