These workers are very helpful and are the best. Would rent from this unit again. They are friendly…read moreand very accommodating.

Awesome staff and service! I would definitely return back to this location for future moves/storage…read moreneeds.

It was so easy to go online and just apply and figure out which unit you want and then it tells you…read moreeverything you need to know that's awesome. So we are going to move our things in and hopefully everything will go smooth and hopefully the price will after two months. The price will go up but not that much so hopefully will pray that everything works out. Thank you so much for taking us. On temporary..

Don't do business with these people , It's the workers that make this company look shady ! Tammy…read moreand Malia had attitudes when I 1st came in . No listening to what I have to say about an issue I had . Defending everything what I was telling them about with attitudes. Especially Malia ! I moved out on the 31st of this month approximately 2-330 pm and got a text message at 630 pm with a picture showing my unit number and the lock still inside my unit when it was removed already . So I was confused and wondering why I have a lock in my unit . Something sus was going on . The 2 different picture shows one of the unit # with the lock inside , and other picture with close up picture with the lock inside. 2 locks looks like 2 totally different locks ,one older lock and one newer lock . So I went down today the 1st and was asking them why I have 2 different set of locks inside my unit , one older looking and one newer looking as they took the picture the same time as they went up to my unit . Malia said it's the same lock , are u kidding me ? It's obvious that's different locks so nothing is making sense . Then they stated they checked the unit at 10 something during the day and had my lock in when I cleared my unit around 230-330 . So why would I get a text message around 650 saying my unit still had the lock inside ? Does not make sense ! There trying to charge still , crazy ! This matter is under investigation with the company . I will show everyone here the pictures they sent me when Malia went up to take the pictures and stated this is the same lock . If the owner is reading this take a look and see what I'm talking about . There needs to be consequences for there acts ! Shady shady shady !! Also there trying to charge me prorated on the 1st when I moved out my things on the 31st I told them no I ain't paying because it was already moved out ! Shady business.

Aloha! Liz and Raquel! I Appreciate you Ladies! My Cousin…read moreand I known Liz since we first started renting a space here in the Pearl City Location. She's Always Greeted us and our family with a Beautiful Smile and asked how we were doing and it rubbed off to all the other Ladies we've gotten to know through the years and now to Ms. Raquel! This is Great Customer Service! Even though these Ladies may come across RUDE Clients or their having personal issues, they still put those things to the side and continue working with a SMILE on the faces! Don't Ever Change! Aloha! Ladies! Have a Great Day!

I really enjoyed storing my belongings at Hawaii Self Storage! The staff were always friendly,…read morehelpful, and supportive! One day I even forgot to lock my lock and they called to let me know! The facility is well kept and easy to navigate!

Customer service was really awesome. Thank you janet for making it very simple,understanding, and…read morequick to get a space.

Thank you, Janet for helping me lower my monthly payment without moving all my things to a…read moredifferent unit for the next six months. She helped me very quickly even towards the closing hours. thank you so much. It was very appreciated.

My only complaint is that the main freight elevator is always broken. It makes it very difficult…read moreto plan to move large items into the unit. In the past, I've loaded up my truck with large items to store & was unable to bring my items up to my unit because of the broken freight elevator. I had to bring all my items back home & offload it & do it all again another day. Very inconvenient. The staffs great, my storage unit is great, the freight elevator's terrible.

Kalena was helpful in explaining the pricing and showing the unit. Easy drop off, cooler space,…read moreand easy setup.

I hired Honolulu Movers to move my big heavy bulky and precious antique furniture and decor from…read moreone unit to another in the same building. I forget the movers names but they were both prompt, handled my items delicately with care, didn't take their sweet time they worked very very hard, disassembled and reassembled a near 50 year old antique silik hutch that I have inherited , they moved everything exactly where it needed to be in my new place, were very polite and respectful and did not damage anything or steal at all. I've dealt with another moving company in the past where I suspected some jewelry went missing. They are the quickest at responses, very reasonable pricing, flexible with their schedules, all in all I am very satisfied and have asked them to move another thing for me as well. 10/10 recommend. Ps. Big thank you to Anna for coordinating everything !!! She is excellent as well

3rd time I've used Honolulu Movers. Thanks to Jalen and Eugene. Everything went smoothly and…read moreprofessionally. Thanks!

Great price, super easy to set up, so easy to use, and customer service was quick and friendly…read more Really positive experience!

Janet has excellent customer service! very helpful and very sweet! Walked us through all the stepsread more

Ashley B very friendly and walked me through everything that I should know before renting a unit…read morespace. First took a look at unit space if I would be happy with unit. Explained where everything is located (carts, light switches, elevator...etc). Quick process. I would definitely recommend this Public Storage Location. Property clean

Samantha was very helpful and knowledgeable. Help me with all my questions and gave me great answersread more

My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

I love this ASAP location! TIP: This is an Amazon return UPS…read moredrop off location! (You supply your own box and print your own label - make sure you select the right option when processing the return on Amazon) They are so courteous, even acknowledging your presence when busy helping another customer. This is first rate service in my book. They greet you as soon as you enter and are very helpful. This location is very close to my home and I can drop off my return on the way out to do other errands or on the way home, if I leave my house before they open. They do get a tiny credit for accepting UPS boxes so please utilize them. They'll let you know the pick up times for UPS, USPS (think priority flat rate boxes), etc. so if you record the times in your contacts you can be sure to get your boxes out timely. So not just convenient if you are in the Aiea Waimalu shopping center area on Moanalua Road, but great, helpful, and friendly service.