The Customer service that was shown to us was truly PROFESSIONAL…read more Mel helped us and answered all our questions and provided additional information. That we knew this was the place we was going to do business with and there was no need to look any further. Plus their rates are affordable, compared from other storage places. Mahalo Mel.

I just moved out of this place yesterday after about 8 years of business. I couldn't be happier…read moregetting out of there and finding a new storage facility. It wasn't until moving in to a new place yesterday that I realized how inconvenient everything is at this place. My new place (Public storage on Ka Uka in Waipi'o) has such easy entry and I didn't realize how awful the entry process in to the building is at this place. They only have one trolly per building so if someone else is using it you are SOL. You have to prop the door open with your shoulder or something to get in and out. Basically it's hard to get the trolly to your car or back in because of the heavy door that does not stay open. My new place has an electronic door and I loved how easy it was to get in and out of the building. My new place has carpet on the floor of my unit and this place has just concrete (I'm not complaining about that as it was fine- I'm just saying). They kept raising my rates which were not competitive. I asked them to lower them and they said someone would get back to me which they never did. I guess I thought that they would not want to lose me as a customer but I guess the wait to get in at higher rates must be long. I found the same size unit at a better place for $70 less per month. I just needed a place between town and Makaha so it was easy to find a place between work and home. Good riddens Hawaii Self Storage.

Go and see E She was very helpful and answered all our…read morequestions. Highly recommend seeing her True aloha spirit The place is well maintained, accessible, secured, and affordable

Good overall price. Clean…read more If you don't come out of your unit for too long the lights go out cause they are motion sensor. Nice size for the medium unit. Can fit plenty of boxes if you can play Tetris. For your convenience, they have street names to help you navigate where you are.

I've been a customer here for almost three years and have had nothing but great experiences!…read more John, the maintenance man, was amazing. He was extremely helpful, even after hours, answering my questions and always having such a positive attitude during a really stressful time. I truly appreciated how kind and willing he was to help. Liz in the office was just as amazing! She made my move-out process so smooth and quick. Her customer service was genuine, friendly, and professional, and she made the entire process so much easier for me. After almost three years, I can honestly say I've had a great experience from beginning to end. John and Liz really went above and beyond, and I truly appreciate them both. Definitely recommend!

Liz & Rayne are so helpful. Always welcoming everyone with a great attitude. I've been a HSS…read morecustomer for awhile now and the staff here are the best.

Thank you so much to Shynells Towing! I was really in a tough bind and they came to the rescue…read more Chad was professional and friendly. I cannot recommend them enough!

Today, while I Pau work and head back home on H1 WB, unfortunately my front passenger tire popped,…read moreand I stranded on the freeway, couple minutes later saw this Tow Truck pulled over and ask if I need help, then when he saw my tire flat he then offer to tow me over to the safe place at least off the freeway then he'll help me fix my tire. After he fixed it he told me " Bruh not everything about money, sometimes we need to help other people and pass it on to the next person and know that God will always help us". This brother name Bubba(Bob) if I'm not mistaken, but hey he's a really good brother and I appreciate what's you've done. May God bless you, your family and even the Company you work with. Alllooohhhaaa

It's midnight and my son's car won't start. Called insurance, they didn't move fast enough. So I…read morecalled around, no one answered. But George.. he answered! He got to us within 30 min!!! Thank you George for your quick response and handling my son's car with care. I will definitely keep you in mind if we should ever need another tow! Mahalo

The service was top notch. I had to tow my lowered car from Kaneohe to Ewa and I haven't had any…read morequestions when the car was being loaded up whatsoever. I highly recommend this 24/7 towing company, Siaosi knows what he's doing!!

If I could give this place -100 (negative 100) stars, I would! The man in the office is RUDE and…read moreDISRESPECTFUL! Absolutely no customer service and atrocious!

Extra space storage is conviently located by target salt lake and a couple minutes off the stadium…read moreexit. I have had a pleasant experience renting a 10x12 unit from this location. The facility was easy to access and has a secure gate entering and exiting the building. Rates are fair and I was always able to get in and out if I ever had any questions for the staff they were always able to help me out.

Good location. Temp controlled facility. Clean. Safe. Has cameras and coded locks…read more Staff are friendly . And totally appreciate text reminder for payments Good price for the location and STORAGE specific needs.

Customer service is FLAWLESS! They're open 24/7. You just need your code to get in…read more Facilities are clean. There's a bathroom available. Again you need a passcode for that. There are carts you can borrow to carry more things. You just need to give the receptionist your drivers license or form of ID.

Nick and Jesse were rock stars. Despite not being provided the correct small truck I specifically…read morerequested when placing my order *AND* again in my delivery confirmation call 3 days ahead of today's delivery, they muscled a refrigerator up my narrow, steep driveway on a furniture dolly. This shouldn't have been necessary, but they were cheerful and pleasant the whole time. Shame on Costco and their logistics team for failing (on multiple attempts) to address this requirement. Kudos to the 2 hard workers for making it happen in spite of this communications failure.

If I could give more than five stars, I absolutely would. R&E Trucking Express made what is usually…read moreone of the most stressful parts of military life feel smooth, and organized. I could tell that this crew was very experienced. I didn't personally select this company--the military hired them for our PCS--but I feel incredibly lucky that they did. I've been through three PCS moves now, and without question, this was the best experience I've ever had with a moving crew. From the moment they arrived, the crew showed up ready to work with great attitudes and good energy. Everyone was friendly, respectful, and easy to talk to. They were more than willing to explain the process and answer any questions we had without making us feel rushed or confused. Truly great communication all around. We requested that everything intended for storage at our next duty station be packed separately, and they handled this perfectly. They packed those items into a single crate, clearly explained which crate it was, and even described what it would look like so we can easily identify it for the pickup crew at our next location. (We did have our storage items separated ahead of time to help, but they still executed it flawlessly.) They also fully respected our boundaries--any rooms or cabinets we had sectioned off were completely left alone, no questions asked. Every item was packed with care and labeled thoroughly and correctly, which is something I have never experienced with military-hired movers before. I am extremely grateful for that attention to detail. We separated our high-value items in one area ahead of their arrival, and the crew did a very thorough inventory. Their system is digital, and we went through each high-value item one by one as they packed it, logged it, and assigned item numbers. Even better, the inventory sheet was emailed to us less than 30 minutes after they left. This crew took so much stress off our shoulders. I was incredibly anxious going into this move, and that stress just melted away as I watched them work. Mahalo to the entire R&E Trucking Express team for your professionalism, kindness, and hard work. I wholeheartedly encourage any military family PCSing off island to specifically request R&E Trucking Express when scheduling their HHG pickup. You will be in very good hands.