Jorge Perez at Coastal Auto Shipping gave me peace of mind when shipping my car from Hawaii to…read moreSouth Carolina. Jorge ALWAYS responded to my inquiries, even on a holiday when it was almost midnight East Coast time. Jorge also tailored his correspondence to align with the local Hawaiian language by using "Aloha" and "Mahalo". This was exactly the service I was looking for when choosing a shipping company. Ask for Jorge Perez, he exceeds expectations!

Coastal auto shipping satisfied all my needs on a recent transport of a car from the port of…read moreHonolulu to my new residence in Maryland. They took care of of all the leg work and worked with me to align on a solid price that meet both our needs. I was assigned an individual rep that helped me through the process, assisted in assigning a secondary drop off driver in Honolulu and kept me updated throughout the process. They are responsive and even have an after hours line for times when things come up outside business hours. Very satisfied and highly recommend for anyone, especially those shipping from Hawaii to mainland.

No response so not much to review except they never called or emailed me back. Okaaaaay.....read more

11/24 update We decided to go with JNR after all after…read moreEugene explained the mix up. He was very accommodating & easy to work with. Made a huge difference in our decision making. The local CA company they used (I believe it was Pioneer) was amazing. They missed 2 tiny drawers but I was able to pack it in my suitcase. I'd highly recommend the CA moving company. Once our household items arrived in HI (it took just under 6 weeks from the time they finished in CA & it was moved into storage in HI) we were contacted to see if we wanted to watch our items being stored. We agreed. Chris was there to meet us (very nice & helpful. Walked us through it) & it seemed to go smoothly. He left half way & the unloaders slowed down. 1 quick phone call & it was back on track. We are pleased with the storage facilities. Secure & temperature controlled. The only hiccup worth mentioning is the 1 of the unloaders was on his phone 98% of the time. Even while pushing the carts he had his phone up to his face. He was young lol. We did have to mention that some of the boxes that said "this side up" meant they needed to store it a certain way. Overall I'd recommend working with Eugene & Chris.

Gave me a quote switched it 4 days later when I wanted to pay. I was going to do a drop off. They…read moreswitched it to door pick up. This is not starting to be a great company to pick but I already paid. Feel kind of screwed, wish I saw yelp reviews before booking...

I can't be more dissatisfied with this company. They don't hesitate to provide horrible service,…read moreeven to local families. Initially, communication with them, whether it be through email or over the phone, was great. They were upfront with their pricing and billing practices. My vehicles were picked up from Las Vegas June 12th and were scheduled to be delivered to Hilo, HI around July 7th. We were moving back home to Hawaii and were hoping those vehicles would arrive around when we flew back, July 9th. The vehicle tracking system they provided showed our vehicles arriving in Oahu June 28th. Everything seemed to be going smoothly. It is now July 23rd. Our vehicles are still sitting in Oahu, at least that's what I can assume. The representatives from the company haven't responded to my emails and last Monday it took my wife and I almost 4 hours of consistent calling, to the direct line I had for our representative, and to the customer service line provided on their website. Once I finally got someone on the line, we were immediately put on hold for another 30 minutes. Eventually I was told that they didn't have a definite ETA for our vehicles because they were waiting on a transport to the Big Island. Mind you, our vehicles have been sitting in Oahu since June 28th and it's now July 23rd. We've been borrowing a vehicle from my dad since we got back home July 9th. My wife starts a new job as a high school teacher here locally July 28th and we have three young children that I'll have to find a way to get to school starting August 3rd. I'm trying to figure out how we're gonna do this with just one vehicle (that we're borrowing). It's been 41 days since our vehicles were picked up in Las Vegas for transport to the Big Island. My wife starts her teaching job in 5 days. My kids start school in 11 days. Just a recommendation to possible future customers looking to ship their vehicles from the mainland back to Hawaii. Stay away from this company. Just contact Matson directly. This company will communicate with you frequently in the beginning to get your service but once they've got your payment, they won't hesitate to move on from you. ​I've got 11 days to find another vehicle to borrow from someone or rent a car, without an ETA on our vehicles at all. 25 days sitting in port in Oahu is crazy. Look elsewhere. This is not the shipping company you want to use. STAY AWAY FROM HAWAII CAR TRANSPORT. And if any rep from Hawaii Car Transport sees this review, CONTACT ME ASAP.

Earlier this month I shipped household shelving from Honolulu to kawaihae...when it arrived in…read morekawaihae several days later via mixed cargo containers..I went to pick it up with my little honda civic. I was figuring that I would've had to have made 2 trips from kawaihae to Kailua-kona for sure...in kawaihae, I was assisted by a young man from puna..named "Nalu." Nalu was amazing...he said don't worry..I am sure that I can fit it all in your car...so that you don't have to make 2 trips...He measured...and he did fit it all...Nalu saved me about 70 miles of travel and time...that day ...mahalo nui loa nalu...you are amazing...Virginia schreiner

So far nothing is good about them. I'll follow up if/when my shipment arrives. Based on what I…read morewas told scheduling it is merely hoping it actually ships. Doesn't guarantee it will. Wish there was competition here so that they were held accountable.

Just picked up my car that was shipped from Long Beach, and the process could not have been easier…read more I arrived at the Matson office Tuesday morning at 8:30 AM, checked in at the front desk with my booking number, and sat down. About five minutes later, I was escorted to the lot to pick up my vehicle. No joke, I was out of there in under 10 minutes total. Google Maps directions were straightforward and easy to follow, there's really no way to get lost. My car was spotless and clearly well taken care of during transport. They even provided a free car wash coupon and give you 30 days to register your vehicle. Overall, an extremely smooth and efficient experience. Highly recommend.

They were so nice helping us get it all together girl in front was super helpful…read more I would use this service again for sure to ship a car again

I was very apprehensive about this company after reading the yelp reviews, but honestly, it was the…read morecomplete opposite experience. I feel those negative reviews were meant for another company and mistaken for this one. I only say that because of how my items were packed. They used different materials from those negative photo reviews. Worldwide Moving & Storage packed me out in August. I just got my shipment delivered. There was NO damage! You hear all these horror stories about moves, but to my understanding, things do happen. I did mentally prepare myself that some things might get damaged a little since it's going over seas. But I was shocked! My overall experience was wonderful. It all started with the office ladies, everyone I spoke to was so friendly and helpful. I had so many questions since this was my first over sea move. I was very nervous and anxious. The crew members that packed me out were very patient and understanding with my demands. I had to apologize to them and explained how nervous I was. They made me laugh and feel comfortable. They took care of all my big fragile items (like my glass tv stand shelf) and used cardboard plus the brown paper to give it extra protection. They disassembled my bigger furniture and wrapped everything in that brown paper and for my smaller items they wrapped them in a white paper and placed them in boxes. Everything was labeled by room and made it so easy for me when it got delivered. The office even gave me a courtesy call the day before just reminding me about my move and gave me an ETA. I recommend using Worldwide Moving & Storage.

Worldwide Moving and Storage came out to move our belongings this past week and I was very…read moreimpressed with their professionalism, organization and speed. They were very respectful and courteous . I would definitely refer them to others in the future and am so happy that we used them for this big move in our lives, they made it much easier and less stressful for all of us. Mahalo!!!

Sold my car to a buyer out in Hawaii, and I was pretty nervous about shipping it all the way from…read moreLA to say the least. XRT made it surprisingly easy. They explained everything beforehand, arranged door to door pickup, and the driver was really helpful during the car inspection. The tracking was great, and the car arrived at my buy's place in a couple of days, no issues at all! So much less stressful than I anticipated and it was actually affordable. Really took a big amount of weight off my mind! Thank you!

The XRT Logistics team was fantastic. We hired them for a complex medical or surgical practice move…read morein Honolulu, and they handled everything seamlessly. Joseph was responsive, offered competitive pricing, and made sure the job was completed as promised. The team he assembled was well prepared, courteous and professional. In addition, they worked with Pedowitz Machinery Movers to transport our medical equipment, and they too were excellent. A plus all around!

well I want to admit that Ronnie helped me a lot through moving my vehicles from port of Honolulu…read moreto CA. Moving is so hard. they made it easy for me. I am relieved that now I am home and nothing else to worry about. that k youbteam.

If I could give zero stars I will. Lack of communication, professionalism, and they didn't know the…read morestatus of my car when it wasn't delivered on time. They tried to get me to pay for a tow truck because something happened and I told them absolutely not. I had a notary saying the driver who picked it up was the only person allowed to drive the vehicle. Then it magically appeared at port. Matson has pictures of the vehicle before it arrived showing the damage that I discovered when I picked it up. Not only was the entire right front damaged, whoever tried to fix it used an off color paint. I will post my experience as many times a possible to warn everyone not to use this crappy company. I'm a firefighter paramedic and I can guarantee I understand the importance of professional and customer service and this company is not it.

BEWARE DO NOT DO BUSINESS WITH THESE CROOKS!! The 1 star is only because yelp requires it. They…read moretold me I would get my deposit back and lied. They kept changing the dates and after stringing me along they said my requested drop off is impossible for their drivers! JC the manager said my deposit would be return by the end of the week. They took advantage of me while grieving the loss of my child. The reason for needing an auto transport was to pick my late son's car. The fact they say they are veteran owned and operated is a disgrace. Who owns this company? If anyone else wants to join me in getting our money back, email at Justiceforconsumersusa@gmail.com

After reading all the reviews I see why I went through what I have experience. No one wants to have…read moreto worry about their vehicle while in the hands of a stranger. I solely chose budget auto transport based off of military ownership.. Communication was horrible. My sever either never answered the phone or always answered and said call back in 20 minutes 30 minutes 1 hour. I had to request a supervisor after waiting 3 days for an update to explain to me the details and whereabouts of my vehicle. Maybe I should have did more research on my behalf

I would like to commend the exceptional performance of Royal Hawaiian Movers Logistics coordinator,…read moreJennifer Wowor, who recently assisted me with transporting my car from Hawaii to the mainland. Complex logistics, constrained timetables, and attention to detail requires someone with exceptional skills, experience and patience to execute effectively. Jennifer went above and beyond to assist and guide me through the process, exceeding all expectations. Mahalo, Jennifer Mike N/Honolulu

I wish I could give them negative stars…read more I moved from Honolulu to San Diego with this company, and the experience was terrible. My Samsung 55" TV and computer monitor arrived completely shattered. Ten smaller boxes of my china collection were missing, and the pieces that did arrive were broken. These were high-value items, and I was never compensated because the movers failed to put stickers on the boxes -- which honestly felt negligent at best, and intentional at worst. On top of that, around 15 boxes either never arrived or showed up heavily damaged. I communicated with both Hawaiian Movers and the local company, and neither showed any sympathy or sense of responsibility. Their response was cold and dismissive: just "go talk to the insurance company." This happened about two years ago, and I am only writing this review now because I was recently going through my china collection while preparing for an event, and it brought everything back. It still makes me angry and sad. Please be extremely careful if you use this company. Make sure the movers put stickers on every single item and box. In my case, they did not label many of my items, and that became the reason I could not get compensated. Worst of the worst. Do not use them.