One of the worst doctors experiences I've had to deal with and even worse medical staff - Luz…read moreGarcia. I came here because I had long Covid which included asthma symptoms. He only treats acute respiratory issues and not the root causes. They give the impression that they can help you, but their follow through, communication and medical paperwork is problematic. They're lazy and unaccountable. I had multiple breathing emergencies and they were completely MIA. They also botched my medical paperwork 5 times. I notified Cedars and they conducted an investigation regarding the office. Genuinely hoping that improvement has been made.

Everything! Care was warm and real. Office were courteous and concerned. Was spot on indiagnosis.read more

Absolute waste of time. Got a pamphlet on sleep hygiene after explaining having insomnia for almost…read more2 years. Hope this saves someone's time.

Dr Artal is one of the best drs and sleep specialists i have ever had. Truly cares about his…read morepatients care and takes the time to listen. Without dr Artal my sleep issues/narcalespy would have continued to gone misdiagnosed as "anxiety " etc best pt care i have ever received.

5/15/26 Came to the office as a walk-in for a pre employment physical. First- the office is…read morebeautiful. Second- all three front office staff are very professional, friendly and welcoming. Third- the assistant who helped me through the process was very good and very skillful with the blood draw. And lastly, Dr. Ishaaya was great. If i didn't already have a primary care physician, i would definitely choose him! Great job all!

I saw Dr. Ishaaya twice after a CT scan ordered by another physician showed atelectasis in my lungs…read moreand I was referred to pulmonology for further evaluation. At my first appointment, Dr. Ishaaya did an initial evaluation and explained that I would need additional testing. We scheduled a follow-up appointment that was supposed to be the more extensive visit where I would complete multiple tests and get a better understanding of what was going on. When I called the office beforehand, I specifically asked how long the appointment would take and was told approximately two hours because of the number of tests that would be performed. After going through the scheduling process and insurance approvals, I arrived for my second appointment expecting that evaluation. Instead, I completed one allergy test and two breathing tests. Then I was asked whether I had already completed the more detailed CT scan. I explained that I had not because I understood that the testing and evaluation were what I was coming in for that day. I was then told I would need to schedule that separately. I left after about 50 minutes with no answers. My previous CT results, which I had brought in, were not reviewed or discussed in any meaningful way. My atelectasis was never addressed, and I did not receive any explanation of what it could mean or what the next steps should be. The appointment ended with me being asked whether I wanted a prescription for a histamine medication or paperwork to go get the scan. After two visits with a pulmonologist, I expected a clearer understanding of my condition and a plan moving forward. Instead, I left feeling like I had spent significant time, gone through unnecessary scheduling steps, and paid a copay without receiving the evaluation or guidance I was seeking. The communication from the office about what would actually happen during the appointment was also very unclear.

Dr Naim has been my internal medicine physician now for about 7-8 years. He truly and without…read morequestion cares for his patients pas if they are his own family. He took several extra minutes discussing with me updated guidelines and recommendations for tests for my age and came up with a plan for a few things I need to do after he called me to discuss my labs. He has 4 Board Certifications which is incredible. His bedside manner was comforting, understanding, honest and to put it simply he's the kind of doctor you hope all can emulate.

I go to Dr Naim for basic care and he found my sleep apnea. he also discovered something irregular…read morein my husband's ekg which his cardiologist said was a good catch. this says a lot about his knowledge and thorough approach.

I have had nothing but bad experiences with this office…read more I had a sleep study and the technician was rude and inappropriate- I also have called MANY times with no return phone call. The office works with a third party supplier and on all occasions the office has not contacted the supplier in a reasonable amount of time and weeks have gone by while I waited for the office to return phone calls. Vanessa, in particular, has not returned calls and the office staff follows suit. I highly recommend if you want to work with a sleep doctor you contact one that is organized, knowledgeable and returns messages - I find their behavior to be, not only unprofessional but inept. I am sorry to report this, but it's been months since I first contacted them and two months later I still don't have my CPAP equipment sorted out due to their unprofessionalism.

I would avoid this office. As a patient, I should not have to correct their billing errors. When I…read morespecifically asked the office if they had a "prior authorization" from the insurance company to do the study. I would expect their answer to be truthful. The truthful answer was actually "your insurance company doesn't require a prior authorization." That is NOT what I was told. Anyone in the industry knows that response is a canned response from the insurance company, and if the office does not get some sort of auth number, someone is getting billed. Years later, I am getting billed by Dr. Mostafavi for about 5K. I have repeatedly called and asked for the prior authorization document. Just this week (9/25/2025), I learned that there is no prior auth document. The office should have known this routine ploy by the insurance company. I would NEVER have had the study if they had told me that they did not have an authorization number. Don't scam your patients; it is not right. If the office messes up on insurance preparations and doesn't communicate with the patient, then that error is on Dr. Mostafavi and his office.

Went to Dr. Enayati for my pre-op testing. Entire staff was amazing. Patient, kind and very…read morehelpful!!

very nice and friendly staff including the Doctor, everything went very quick…read more I recommend this doctors office great experience

Dr. Baron is a miracle worker! I was in severe pain for 2 whole years. My back hurt so badly that…read moreevery move I made caused me anguish. But after a difficult surgery and a few months of recovery I'm back! I got my health back. I got my strength back and I got my BACK back! Also I'm 1/4 inch taller :) I can stand, sit, walk, run, jump, sneeze and laugh all without pain. And my posture is better than it's ever been. All thanks to Dr Baron. If you're in pain and nothing else works, I highly recommend Dr. Baron. There's no one better! And he's a hell of a nice guy! P.S. He's not scissor happy like some other surgeons. He'll encourage you to try everything else before surgery. Even though that's what he does, he treats it as a last resort.

I had an extremely disappointing experience at this office. From the moment I walked in, the staff…read morewas unprofessional, disorganized, and frankly very rude. The front desk acted like helping patients was an inconvenience. I waited far longer than my scheduled appointment time with no explanation or apology. When I finally saw the doctor, the visit felt rushed and dismissive. My concerns were barely addressed, and it seemed like the doctor was more interested in getting to the next patient than actually listening. I left feeling like my time and health simply didn't matter. On top of that, the office communication was terrible and the overall atmosphere was chaotic. It's surprising that a medical office operates this way. I would not recommend this place to anyone looking for professional or respectful care. There are plenty of other clinics where patients are actually treated with courtesy and attention.

Malcolm Smith pulmonologist is a joke and I wish I had gone online to read all of the negative…read morereviews years ago as this office, in its entirety is abusive and combative. The front office employees hover over others with full blown conversations right in front of you, typical of UCLA, so there is no respect of privacy for the patient and very little to no regard for optimal patient treatment. Dehumanizing is certainly one way to put it. And not to mention some of their sour attitudes in both their verbal and nonverbal communications with you. When I tried communicate to the office manager, jasmine jack, about how inattentive and dismissive the doctor is, and how he really does not make much of an effort at all, all she did was to continue gaslighting me and defending her employees to her customers, even after this became an established behavioral pattern in the doctor, years after year. And UCLA wonders why people don't bother complaining to them! I wish I did not stick around for the several years that I did. At first I thought that maybe the doctor was having a "bad day" but the next time and next time and next time I saw this man, he would completely ignore me giving answers to his questions, even though I reiterated my answer to him - FOUR TIMES! Still ignored me! Complete Silence on his end, and again, established behavioral patterns. Yes, that's how Much this fella "cares." And yes, the office mgr still gaslighted everything. They do not try to help you, especially when you don't tell them what they want to hear, they rarely to never return phone calls, letters you wrote in the mail, etc., and if they do, depending on their various different mood swings, they are not helpful. They never leave their names when leaving messages and receiving incoming calls. One time, I tried to humor the office manager to set up an additional phone appointment with the doctor since his communication was inefficient the last visit. I ended up being transferred, put on hold numerous times, Long wait holds, etc., I spent more than an entire hour trying to connect with the doctor for a phone appointment, and never got to connect because this man does not listen and nor does this office. All this because this fella is inflexible with not wanting to do Doximity or zoom. Other doctors are Much more agreeable than this and when there is a problem, others will try to find workable Solutions, but not this doctor and not this office, for sure. Also, I cannot make an endless amount of doctor appointments just to get my basic questions answered just because the doctor failed to be communicative during all The times I already see him For follow up Visits. And especially when I already have 50+ appointments per month just to stay afloat and wait hand and foot on all these offices that really find no helpful solutions to incurable illnesses. Interestingly enough, my spiritual counselor commented on how at least four or five other clients of hers complained vehemently about the abusiveness of ucla to her within the same week I had mentioned all this office's abuses. These complaints and negative reviews of this doctor's office are some of their most accurate and honestly authentic accounts of having to deal with such abusive offices like this one. Adhering to the wisdom of these negative reviews is strongly advised if you don't want to suffer from its wear and tear of all this office's antics. This group, typical of ucla offices, has no shame, on every level of the word. And not a care in the world about us. When encountering the occasional employee that is respectful and trustworthy, that is a rarity inside ethe UCLA affiliation. Thankfully I am in much better care with a different doctor. But now this office does not want to send me a copy of my own medical records to me now too. Note Regarding signed authorization forms: When the patient provides the entity with his own signed authorization form to obtain a copy of records and go over policies like insurance coverage, communications, and the like, the entity is obligated to accept the form that the patient provides over their own forms. Any form of manipulation and coerciveness and pressure to sign their forms in addition to the ones you already provided them is unlawful under the Privacy Rule and these are bad business practices on their part. Under any circumstance, do not succumb to their abuses and intimidating tactics to strongarm you into al their phishing schemes to find excuses to know things about you that is none of their business and as they try to look for excuses to withhold sending you a copy of your own medical records to you. WE must be steadfast and persistent in knowing our rights as patients as these entities will stop on no account taking away what little rights we have in the first place, even when they are in the wrong. Report them to the Office of Civil rights but be ready to stay in the saddle with them for the long haul.

I have seen a few doctors within the UCLA family and have had nothing but good experiences…read more As a sufferer of severe RLS and CFS, I would give 0 stars if I could to this center in Santa Monica. Given the advanced stage of my Restless Legs Syndrome, I have been prescribed very strong drugs including Methadone. Without this medication, I cannot sleep and have to walk all night with pain in my arms and legs. This cascades into insomnia, which triggers migraines, which causes me to miss work, risking my high level job. As a highly controlled substance, I have to have the doctor call right around when I need a refill. Twice now, my doctor at this center has been impossible to reach and does not return calls in a timely manner. This week I had to call 5 times over 3 days to get my prescription taken care of. This is horrible patient service. When I asked why it took so long to get help, I was given a string of excuses about how busy he is. Then don't take on new patients if you can't do something as simple as fill a prescription or call your patient when she is having issues with her medication. I won't be going back to see Dr. Padilla and I advise you not to see him either if you need responsive care for your RLS. According to Yelp, the UCLA Westwood center gets poor reviews as well. I'm going back to my old doctor. The hour drive for appointments is worth it when refills are placed the same day and medication issues called into the doctor are returned the same evening.