The care received here has been fine. But the documentation and record keeping is not . Yesterday…read moreAn Amazon driver claimed that one of our dogs scratched or bit him in the leg, and sent a photo of a reddened area. Of note, we have 3 dogs total, two were rescues from difficult situations. The driver and Amazon requested updated vaccine records. Unfortunately, the dog who did this was a rescue with minimal info and outdated rabies vaccine record provided. We took him directly to Animal Medical Hospital of Poway for evaluation and care. No updated vaccines were given, nor do I remember any reminder of vaccines due. We are in a difficult position with liability. One other of our dogs, also a rescue, has no info on vaccines either. I depend on our teamwork with our vet to ensure all vaccines and orders are up to date. I will be seeking another vet to provide care in the future.

The staffs and the vets are very kind, caring and honest. Their goal isn't to make…read moreMoney out of you and don't do surgery on your pet if it's not necessary or not safe for your pet. They also examine your pet infront of you in the examination room then making you sit out in the lobby and taking your pet inside like some other places do. I trust this place and Would highly recommend to others.

I'm sorry to say this is the second time ( in 20 years ) we've had to bring a cat here to be put…read moredown, but they were very good and compassionate about it. We drove there at 1am in the rain and had high hopes she would pull through, but the X-ray showed a terminal issue and the outcome was inevitable. We appreciate the compassion and professionalism of the staff, especially so late at night. Would highly recommend. My only complaints: 1) No airflow in the two rooms off to the side. Not so bad if you're only in there for 15 min but after an hour, you have to open the door just to breathe. 2) The TV in the lobby is too loud. The people working the counter can hear YOU through the glass partition, but are not aware that your ears are competing with the TV just to hear what they're saying back at you. Another customer came in just after us with a dog whose eye had popped out of the socket. :-( They also had difficulty hearing anything from the counter staff thanks to that TV. Maybe a nice, quiet video loop of relaxing/calming scenery, flowing water, etc.? I can't hear over David Attenborough's voice and that's saying a lot since he's a fairly soft-spoken guy.

This is the worst animal hospital we have ever been to. We…read morearrived around 10:00 PM with our dog, Peanut, who had been having bloody diarrhea all night and vomiting blood. When the staff spoke with us, his response was dismissive and showed no compassion. He even asked if bloody diarrhea was our only concern, despite us clearly explaining how serious her symptoms were. When I described Peanut's symptoms to the front desk staff, she immediately tried to assume it was a seizure, even though that was never part of her symptoms. After 45 minutes of waiting, the staff told us the doctor was ready and asked us to hand over Peanut. We were confused as to why we couldn't be present for the initial exam, but we complied. Another 30 minutes passed, and when we asked for an update, we were told the doctor was with another patient and Peanut was "next." Then Peanut vomited blood again, so she was taken back immediately and again we were told she was next. We waited another hour, and by this time it was 12:30 AM with still no care provided. At that point, we were frustrated and concerned for her safety, so we decided to leave and find another urgent care. We found WAG Animal ER, only 8 minutes away, with the same $100 exam fee and no wait. The difference was night and day. The staff there was kind, compassionate, and professional. Peanut was seen by a doctor within 5 minutes. And the Dr even called us 3 days later to check on her status.

Came here for another check up for our dog who is a type I diabetic. They checked his blood sugar…read morequickly and a prescribed blood sugar monitoring device. Our awesome vet and staff are super nice and caring. They truly love animals and do whatever they can to keep pets happy and healthy. We love coming here. They have helped to keep our dog healthy for the past 15 years. The animal clinic is top notch with high level of care.

The staff are nice at this clinic but I've had multiple issues with this clinic. My cat was…read morelimping twice after they took bloodwork because they were not careful. I did bring it up to them and they worked to fix it but it shouldn't have happened in the first place. Their prices are also VERY high and they are very disorganized in their record keeping. They have held me hostage on my cats prescriptions even though he goes in ever 3 months for bloodwork. They say he needs a "wellness exam" even though my cat gets essential a wellness exam (checks weight etc.) every single time he goes in (every three months). It honestly feels like they are just trying squeeze more profits out of their clients or they are just that disorganized in their animal care practice.

I can't say enough good things about Poway Animal Hospital. All of the vets are truly top notch…read moreknowledgeable, patient, and great at explaining things. I never feel rushed and they always take the time to answer my questions. The staff is just as wonderful, kind organized, and so gentle with my cats. It's such a relief to have a team I completely trust with my fur babies. Highly recommend!

Poway Animal Hospital is a small veterinarian hospital offering a wide variety of services such as…read morebloodwork, prescriptions, exams, and more. I have been taking my pet feline, Apollo, for only about a month and unfortunately, my pet passed away due to Feline Infectious Peritonitis (FIP). Just in the span of a month I was able to receive aid, feedback, and support that I needed in order to take care of my pet. Dr. Cora Evans was amazing, kind, and professional during the entire process; the entire team at Poway Animal Hospital were extraordinary. They made it easy to handle invoices, communicate and update my pet's condition, schedule appointments, and so much more. The team showed that they cared deeply with not only my pet, but with every pet that I witnessed come into the vet. Dr. Evans and the team of Poway Animal Hospital were determined to find exactly what was wrong with my pet and to heal him back to full health as soon as possible. In the span of 2 weeks, they were able to test my pets urine, fecal, and blood. Unfortunately, Poway Animal Hospital does not offer ultrasound, but they immediately got in contact with Stitch Veterinary Urgent Care and Surgery to set-up an appointment as soon as possible based on my pets blood and urine results, which showed positive for Bilirubin and crystals. Ultimately, my pet was diagnosed with FIP following the ultrasound. If it wasn't for the quick and effective work that Poway Animal Hospital did, I would have never known what my pet had exactly and I wouldn't have been able to give him the best possible treatment and support that he needed. I highly recommend Poway Animal Hospital and I appreciate all that they did for my pet and continue to do for more pets to come.

Dr Ko has provided fantastic care for our dog, Bailey. Extremely competent and caring staff…read more Kayla and Nik always go above and beyond to insure that she is comfortable.

We've had nothing but positive experiences with RB Vet Clinic, and we have visited many different…read morepractices before choosing them. We appreciate both Dr. Ko's and Dr. Menghani's kindness when caring for our cats. Both are very thorough and knowledgeable. The office staff and vet techs are sweet and gentle and Dr. Menghani always personally phones to follow up with care and to see if we have questions.

Dr Anderson + his team (namely Linda, Savanna, Dr Roberto) took great care of our furbaby & pretty…read moremuch saved her life. We greatly appreciate Dr Roberto, Linda & Savanna for their kind demeanor during this time as well as Dr Anderson's email correspondence over the weekend as her surgery took place on a Friday.

I can't say enough good things about Bernardo Heights veterinary hospital. They have been…read moreincredible in caring for my dog, Gucci. From the moment we walked in, the staff was welcoming, attentive, and professional. The veterinarians took the time to explain everything in detail and made sure that I understood all the options available for my dog's treatment. My dog usually gets nervous at the vet, but the team here made sure she was comfortable and calm throughout the visit. They truly care about their patients and go above and beyond to provide excellent care. I feel confident knowing that my dog is in great hands every time we visit. Thank you Bernardo Heights veterinary hospital. I highly recommend to all the pet owners.

I'm super picky and this place exceeded my expectations. I had heard about them on the Nextdoor…read moreapp. My little dog was having a bladder infection and her regular vet was unable to see her quickly so I called Sunshine and they got me in the next day. The doctor was great. My dog is very reactive and he handled her expertly. Everyone I met there was excellent - Thank you Meg, Ashlee and Fatima also for your kindness. I will be returning. Also, they do full dentals for $750 which is a very good price!

Sunshine Animal Hospital was a lifesaver for me and my dog. They were able to see my pit mix on…read moreshort notice during an emergency when our regular vet was out of town. Super clean, professional and convenient location. Thank you to Dr. Aranda for performing a successful surgery and always taking the time to thoroughly answer my questions. Huge shout out to Meg for being so wonderful with my shy pup; her positivity, patience, and thoughtfulness made such a difference. She also went above and beyond to ensure crystal clear communication -- MUCH appreciated. Definitely recommend this compassionate and skilled team, I'm so grateful for their care.

Barnaby says, "Thank you, Dr. Rollason with helping me out with my cat acne!" Dr. Rollason has…read morealways been amazing with our two cats, and all the staff from reception to the techs have always been helpful and friendly. Last month, we were prescribed some ointment for acne on Barnaby's lips, and with a month of treatment, everything is looking so much better. Purr-fection. Thank you Best Friends!

THE BEST!!! Everyone knows pet hospitals and services are…read moreexpensive. My small dog has known teeth issues (as all small dogs do) so she needed a few extracted. I went in for the dental consultation and general check-up, it was great! The staff was kind the facilities were unbelievably SPOTLESS - most vet offices have hair everywhere and smell like urine, this was not the case. I knew I'd be looking at a hefty bill but they broke it down for me, showed me several times what the charges were for and asked what I wanted. Only downfall is that because they're so awesome they don't have availability right away to get the final extractions done. But that's ok because they said next week has availability and I can call back then. I am certainly coming back. They'll be my dogs primary care.