Edit to add: After seeing my review, Alex reached out and apologized, and assured me that he and…read morehis team will fix the sinking board. I am glad this ended on a good note, since other than the communication issue, the floors look amazing, and his team worked hard and quickly. His team did leave floor finish stains on the baseboards and my kitchen quartz counter walls, so heads up, don't forget to ask them to use painters tape if you're getting your hardwood floors sanded and refinished. (Initial review) Initially when Alex first gets your business, they seem responsive and even tells me about how shoddy of a job the previous flooring people did in my home (fixed by previous owners). But the moment any small issues come up, Alex just ghosts his customers. In the video you can see the cracks happening under normal body weight. I really wanted to believe that at the very least he and his team will try to provide any rectification, even if it's just to come out again to check on the floor to see what else can be done, like I wouldn't even have mind paying an additional small fee for materials. Instead, since he has been fully paid, he won't even see the project to the end to make sure he delivers on quality work. I understand that things come up and he could be busy but the non-responsiveness for two weeks is clear.

Alex was responsive, transparent, and never tried to upsell me on things I didn't need. His quote…read morecame in very competitive against three other bids I received, yet the quality of the materials and workmanship has been nothing short of outstanding. Installation kicked off right on schedule. Alex's crews showed up early each morning with smiles, set clear expectations for the day, and--my favorite part--left the site spotless every evening. No sawdust trails, no empty coffee cups, just tidy floors ready for the next day's work. The installers were polite and happy to answer my many questions about care and maintenance. A special shout-out to the team member who tackled the staircase: the precision on each tread and riser is next-level. Friends keep asking if the stairs were custom-built! The new baseboards tie everything together with crisp, clean lines that make the room feel finished and elevated. Bottom line: if you're hunting for competitive pricing without sacrificing craftsmanship or communication, call Aesthetic Flooring. I'm beyond thrilled with the transformation and can't stop staring at my beautiful new floors. I've added a few photos of the project in progress so you can see the crew's attention to detail for yourself. Highly, highly recommend!

Really good people- very helpful, terrific selection of products and skillful installers…read moreThanks for a great job!

Incredibly happy with my purchase. I needed a small order of stone for a mailbox so I called,…read moreordered what I needed and they even had it delivered ahead of schedule. They made it a very easy process!

Some of the grout in my shower floor started to come up. At first I thought I'd just fix those…read moreareas but then again I decided to have the whole floor redone to avoid any future problems. I called another place first who gave me some vague pricing about so much labor for the first hour then so much an hour after that and I had no clue how much time or money was involved. Then I remembered that someone on Next Door recommended Creative Tile so gave them a call. Instead of some vague pricing I made an appointment with Feliciano to come to my house to check it out which he did. We agreed on a price and a date to do it. He and one other guy came over right on time and got to work. They not only did the whole floor but afterwards acid cleaned all the tile and even cleaned my shower door. It took them several hours and they did an excellent job. Another reason that I liked this company was that they were licensed, insured and bonded. True professionals.

Feliciano and his team did a marvelous job replacing my kitchen counter, backsplash, and floor…read moretiles. We got some big 47x47 tiles for the backsplash because we didn't want to have too many grout lines. We thought it'd be easy to cut and install. Little did we know that it's much harder than small tiles. But Feliciano came through and made the backsplash looks terrific. When it came to the floor tiles, the second batch I bought was from a different lot number. Feliciano examined the tiles and found the color slightly mismatched the first batch. If he didn't have the experience and advised me on the issue, I would have not found out about it until after the tiles are installed. Feliciano and his team did the entire job when we got hit by the wind storm. He was very flexible in working on the schedule with us. He is dependable, reliable, and hard-working. His price is very reasonable. I highly highly recommend him!

I love this place, great family business They did the…read moreremodel on my kitchen and bathroom, really happy with the job, Roberto was very helpful, informative and patient. I highly recommend this place The job was done on a timely manner and their prices are decent and affordable Jack is great too, he's funny! Don't hesitate to check them out !!

Extremely unhappy with the service here. We purchase Italian tile from this store several years…read moreago for a deck project. We then recently decided to use the same tile for an adjoining room. My wife brought in an extra 24x24 piece of the tile from the deck project and asked if we could order more. My wife told Roberto that we had purchased the tile several years ago and asked if he could identify it. After examining the tile, Roberto told my wife the tile was Tailormade Grigio, and that it was discontinued. He then (in front of my wife) called the vendor and determined that they still had some leftover stock on hand. We then had our contractor order the tile through Roberto. Our contractor was supposed to pick up the tile at Granite Center a couple weeks later, but every time he called, the tile was not in yet. Eventually, and as the delays were stalling our project, our contractor agreed to pay a $150 delivery fee to have Roberto's people fetch the tile from Roberto's vendor in Compton. The delivery was five hours late, and when it arrived, it was the wrong tile!! Wrong thickness and wrong color. I immediately called Roberto and he lamely said it was just a normal variation between lots. After I sent Roberto a picture, he admitted that we had received the wrong tile for our project. He told me that we should have ordered Tailormade Negro. However, Instead of apologizing for his error (mistakenly misidentifying the tile my wife had originally brought in), Roberto blamed my wife. He said that my wife had come in with a "sample board" for the Grigio and asked if he had more. When I told Roberto that we had no sample board, just a piece of unmarked tile, he said that she must have brought in "a picture of the sample board." (She did not.) Roberto told us that he would charge us a 25% restocking fee to correct the error and that we would have to pay another $150 delivery fee to have him deliver the correct tile. I eventually loaded the 400lbs of Grigio tile into my car trunk and (looking like a low rider) drove it to Compton, where Roberto's vendor very courteously made the exchange for the Negro with no "restocking fee" or any other charges. After making the exchange, I asked Roberto to refund the $150 delivery fee that he charged us for delivering the wrong tile- as I ended up doing the delivery. He refused, and instead once again blamed his error on my wife. Really a shameful way to run a business. Mistakes can happen, but when they do, you own up, apologize, and you make it right. You don't try to make additional money from the mistake, and you don't make up a story to blame your customer.

John was a pleasure to work with. I was very pleased with the quality of the work he performed. He…read morewas very professional and honest and well priced. He spent over 4 hours cleaning our tile floors that had 13 years of build-up in the grout. He cleaned the entire house tile for a very reasonable price. Great results! I would highly recommend him and his work. Very happy with our new clean floors!!

John is amazing, called him to pressure wash my driveway prior to move out to take care of oil…read morestains, he came, gave a reasonable estimate, and got the job done right away, the result was amazing, it was better than when I moved in, got my deposit back in full.

We had Albert remove the carpet from our bedrooms and refinish the original hardwood floors that…read morewere underneath. The floors turned out amazing, almost an exact match to the original stained hardwood floors in the rest of the house. He was on time everyday, efficient, neat and quick to respond to any questions. The repairs he did for the damaged areas were flawless. Quality work for a very fair cost.

It was great working with Albert. He came to our house and measured thoroughly, then offered…read moresuggestions and options. He was flexible with my schedule and was easy to work with. The value of the project was excellent and we couldn't be happier with the results. Thank you M D Hardwood Floors!!

Highly recommended, called david up for a small job and he was able to accommodate me on a sunday…read more I would definitely use him for our next project

Dave installed our kitchen backsplash for us. He did excellent work for a very reasonable price. He…read moreis super meticulous and knowledgeable (with 30+ years of experience!). We appreciated his attention to detail. For instance, he was working on a section of tile, and I noticed that he took it apart and did it again because he wasn't happy with how it was looking. To me, that shows that he really cares about the quality of his work. The finished product was even better than expected! Plus, he was very tidy, and cleaned everything up once he was done. We recommend him and would definitely use him again in the future!

Paul was fantastic to work with. He genuinely cares about both the quality of his work and his…read morecustomers. I truly appreciated how he and his team went above and beyond throughout the entire process. Our project was a bit challenging and unique because we only wanted to spot treat areas of hardwood flooring that had been scratched and stained by a former renter. Paul handled it thoughtfully and professionally from start to finish. His 5-star Yelp reviews initially prompted me to request a quote, but it was his outstanding customer service, responsiveness, communication skills, and thoroughness that ultimately earned him the job. His team does exceptional quality work, and I couldn't be more pleased with the entire experience. I highly recommend Paul and his team for any flooring project!

If you want to hire a contractor who is communicative, reliable, and highly skilled, call Paul. He…read moremade himself available immediately to look at our project and scheduled the work shortly after. What impressed us most was his honesty. He and his team worked to salvage our existing framework rather than just tearing everything out, and they took the time to educate us on proper construction. He fixed a mess left by someone else and made the process look easy. Paul is a true professional and a pleasure to work with. Highly recommended for any flooring or stair needs! Thank you.