Very nice guy to work with, just bought a house recently. Thank you Matthew. Highly…read more Recommend him

This is my first time working with Matt and he made the process of buying my first house much…read moreeasier than expected. He is very professional, thoughtful and he have completed my paperwork in a timely manner. I really appreciate all the work Matt has done for me. Even when Matt is on vacation he would get me a preapproval letter within an hour. He is very straight forward working with he will tell you the truth on what you will qualify for and he finds the best programs that works for you! Other banks will give you answers that you want to hear that they cannot promise. I love working with Matt and would definitely use him again in the near future. I highly recommend Matt!!!

Eric Erickson at ( First Eastern Mortgage ---…read morehttps://eerickson-firsteasternlo.mortgagewebcenter.com/) was great to work with and extremely helpful to get my mortgage for the home refinancing. In 2010, I bought a house with a help from Eric's co-worker. In January, 2013, the co-worker recommended Eric to me for the re-financing. In 2014 January, before I contacted Eric, I shopped 6-7 mortgage companies and banks including Eric. Eric gave me a great rate and opportunities to pay off my debt with the re-financing options, and he kept all the verbal/written contracts which he promised through the closing date. After the appraisal of my house, Eric gave me better options, and I was/am so happy working with Eric for the mortgage process. During the process, I never lost the trust on him as he always made sure to help me find exactly what I need, and explained everything I want to understand, and he always replied my emails in 5 -10min. At the beginning of the process, I felt Eric is a very honest person, and he confirmed it during the process and through to the day of closing. Eric assigned an attorney near my house (5 min drive) for the closing, and the attorney also treated me as a VIP, like a good friend of Eric. The attorney ( Kriss Law/Atlantic Closing & Escrow at Newton, MA, www.kisslawatlantic.com) also worked well, and all the closing process went well and smooth. Eric Erickson was highly professional, knowledgeable, responsive, and fantastic to work with the mortgage financing. As you see my name, English is my second-language. Eric always explained all the process in easy and he is very well with this diverse client. I spend my time to write this sentences to thank to Eric for everything he did for me and my family. Thank you so much, Eric!!! From C. Kim

The worst! They don't have online banking. I bounced one check in 6 years and I had to send money…read moreorders for the rest of the loan. After 2 days of being late, they'll call you 10x a day until you pay. Now I've only been late 2x. Once was by a few days, the other by a few weeks. Things happen, but don't expect them to understand. They once applied my payment to the wrong account and charged me a late fee. Move on, and find another bank. It's not worth the stress. I'm so glad I'm out of there.

My wife and I just finished our first refinance with Village Mortgage Company in Andover MA. Over…read morethe past 20 years we have done a lot of refinances. Our experience with Anne Marie and her team was the best we have ever encountered. They are knowledgeable, fast and competent. There were no surprises or bumps on the road to closing. That is the first time that has happened for us! The attorney, Tammy Baker, that works with Village Mortgage was excellent as well. Outstanding services all around!

I have work with Chris, Cindy and Alan in the processes of refinancing my home, three times in the…read more25 years in my home. It has always been an excellent to work with the team. When the banks were difficult Palladian was awesome to resolve issues.

I've been a customer at The Savings Bank in downtown Andover, MA for over 4 years. From the first…read moreday I entered that establishment, I've never been treated less than a VIP. I love how they eagle watch my checking account, always on the alert for suspicious activity and immediately notifying me when there is such activity. I've used all types of financial institutions during my life time, I've never had such a comforting sense of individualized and personal customer care from any bank I've ever used. The staff at this bank just knows how to make you feel like you're part of their family. Always offering great advice on handling your personal finances and expediently delivering on everything they commit to. It's a small, privately run establishment but, like they say, big things do come in small packages. And here's a true testament to that: Just 9 days ago, I lost my pride and joy pup, Riley, to a hit and run driver. We had just gotten back from a 1/2 day in the woods playing all kinds of fun doggy games. In an instant he was taken from me. Since Riley was 9 weeks old, he use to go to The Savings Bank with me whenever I was making bank deposits. He just loved everyone there because they were all over him, spoiling him with tasty treats and lots of praises. When they all heard about Riley's demise, each and every one of them stopped what they were doing and came to me to console me with heartfelt sympathy and genuine empathy only found in the deepest of kind souls. Exactly 8 days later, I received the most beautiful sympathy card signed by the entire staff at TSB. I was in tears over how sincere this thoughtful sentiment was. I must mention the main people who make this operation the best bank in town. Starting from the top, Maria, the branch manager, who has professionally and watchfully guided me out of potentially financial devastation. She's real, she's honest, and she's down to earth. Love her! Then there's Elizabeth, the Accounts manager. The same as Maria, sincere, sweet, and genuinely concerned about the welfare and security of your account(s). I recently had the privilege of running into Elizabeth and her awesome beau at a restaurant. We all sat together and enjoyed great memories of Riley and shared many wonderful personal stories. A great bonding experience! There's a gentleman there named Matt B. This guy can light up a stadium with his warm, genuine personality. Matt is never anything but right-on with his professionalism, compliments, impeccable manners, and jovial disposition. He runs deep and, for a young guy in his early 20's, exhibits great promise for a very bright future. The teller, Despenza (hope I spelled that right!), is yet another teller who is spot on with superb customer service. Sweet, loving, and down-to-earth, just like they all are. All the other employees there always smile at me and wave from a distance. That's just how they all run, and it's awesomely warming to go there on a weekly basis. Not being a big corporate bank has a lot of merit. You might give up a few perks the big banks offer but, in return, you get the best attention to your financial needs on a very personal level, they never treat you like just a number , they work with you, not against you, and, the most important, they're always watching your back, and you can't help but notice the pride they take in doing so. I can't say enough good about them. I just hope I don't lose a one of them to another financial institution because they're so darn good at what they do. Love you guys!!!

I'm So Happy That I'm A Client of this Wonderful Bank!! I'm A Client of the Methuen, Massachusetts…read moreBranch on Burnham Rd.,...and Whether I Go In To Make A Transaction, Go Into the (Easy to Use) App, or Call With A Question or Concern, I Always Feel Like I'm Their Only Client!! I'm NOT A Rich Person, and Like Many People, Live Pay-Check to Pay-Check, But Everyone, From Assoc. Branch Manager-Nancy LaMonica, to the Tellers, ALWAYS Trea

I have worked with David Snover at Prospect Mortgage for a few years now. He is both professional…read moreand friendly. Each time we worked together David pushed everything through in a timely manner and was always there to answer any questions I had. I would highly recommend Prospect Mortgage!

My lender was Warren Abramson. Through the whole process of buying my first home he quoted me a…read more4.50 interest rate. He said this was the ceiling and that my rate would likely be much lower. Then when the time came to close on the house I see a 4.75999 rate. I have great credit and could've gone to any other bank but Warren knew he had me over a barrel because to delay the sale would have been a long process and disrupted several other home sales dependent on mine. And this slimeball now has the nerve to call me about refinancing. Warren Abramson is not a man of his word. He steals from homebuyers.

Hidden costs, dirty practices, and an owner who has been fined for illegal practices and still…read moredrives a Bentley. I recently closed with them and they have quite a "system" working here. They matched me with United Wholesale Group and told me that the mortgage would be sold BEFORE the first payment was made... Well, it was sold by United Wholesale Group to a subsidiary of theirs Shore Mortgage. Look up Shore Mortgage, I think my 7 year old could design a better, more complex and secure website and they charge you $7.50/mo to make a payment on the internet unless you fill out paperwork for withdrawals the same date each day of the month. I have left many messages with Shore demanding the loan be sold to a "real institution" and I have not had any resolution as of yet. The closing attorney was supposed to HOLD the check for 3 business days, rescind clause in New Hampshire but deposited the check the same day as the closing. Calls to his office, 2 of them to figure out what was going on were surprisingly never returned. BUYER BEWARE!!!!!!!! Here is just one example of the nonsense: http://www.ripoffreport.com/mortgage-companies/shore-mortgage/shore-mortgage-delayed-process-e6896.htm

Spammers. These people keep calling. Never yes never do any kind of business these bottom feeders…read more Stop calling. I have reported with the better business bureau.

We used Dalton & Finegold as our lawyers when purchasing our first home and they were fantastic to…read morework with. Christina Petrucci, Esq. worked with us through the entire process and she was responsive, knowledgeable, and made the entire process go without a hitch. She even finished clearing the title and all of the other paperwork earlier than expected and gave us the option to close early! I would highly recommend using Dalton & Finegold when purchasing property.

My wife and I recently worked with Rayna and Christina on the closing of our house. Through the…read moreunusual circumstances due to Covid-19 they were both very professional and helpful. Further, we had some unique circumstances that caused our closing to be delayed, but Christina was available at all hours of the night to offer us guidance and work through the issues for us. We cannot say how grateful we are for their work, as we would not have been able to complete the closing process without them.

Fabulous bank, exceptional service and great hours! Moved our mortgage here and we have never been…read morehappier!

From the owner: Reading Cooperative Bank is a community bank committed to providing state of the art financial…read moreservices and products to its customer base. All deposits at Reading Cooperative Bank are insured in full. RCB is made up of nine branches in eight towns, including Andover, Burlington, Lawrence, Lynn, Nahant, North Reading, Reading, and Wilmington. The bank also has full-service high school branches at Reading Memorial High School and Northeast Metro Tech in Wakefield. Member FDIC, Member DIF, Equal Housing Lender.

Let's start with the bottom line- Eric Palin is the BEST!…read more My wife and I just bought our house in Belmont at the end of May. We worked with Eric Palen from Fairway Independent Morgage. He was very clear about everything that was required and was on top of what type of information we had to provide. We had an unconventional loan which most people from other morgage companies told us was not possible. He got us the loan type we wanted at rates that other companies told us were not available. He tells you exactly what is required and when. If you follow his advise, he can make happen what others said was impossible as he did for us. We are so happy he helped us to buy our first home:) He also keeps a list of his clients and their rates and contacts them when it is beneficial to refinance. We are already in this process for a September refinance since rates have dropped since our initial loan. Do not hesitate for a second. Call him and enjoy your new home. 253 Low Street Suite 2-1 Newburyport, MA 01950 978 697-5146 phone