I took a handbag to this establishment for repairs in December, 2023. I would drop by occasionally to check on the progress. There was no progress except for detaching a handle of the bag. I finally went there today, September 17,2025 to pick it up. I'd rather toss it in the trash than leave it for another day. If I could give zero stars, I would.

Rebekah Z.

I was sure these shoes couldn't be fixed and not only were they fixed but they look amazing and they worked so quickly!!!

Chris R.

I originally found Georgio's when looking for a place to resole some shoes. I always tend to wear through the sole of my shoes before the shoe itself is worn out so I wanted to talk to someone about the best path forward for some quality long lasting shoes. The answer for me was to have a pair of bespoke shoes made. The shoes came out fantastic! Very high level of craftsmanship and perfectly shaped to my feet, these shoes will last an extremely long time. Any time I wear through the soles I can bring the shoes in and have them resoled and refurbished by same person that made the shoes for me. He also has a custom line of leather goods made in Italy so my wife loves going in there because she usually ends up with a new purse or new pair of shoes every time we stop by.

Kimberlee S.

There's a reason this establishment is so highly rated. Not only is the customer service excellent, the shop so cool it belongs in San Francisco, and the ambiance retro hipster chic, but they back all that up with miraculously flawless repairs. I took in a suede Saint Laurent Eddie Serpent Bag that I thought I'd ruined twice. Yes, twice. The first due to oily food stains and the second thanks to an attempt to clean said food stains. I thought the purse was ruined and I'd have to live with those oily blemishes forever staring me down. But lo and behold, all the purse needed was some tender loving care (plus some magic) to make it look brand new again. Thanks, Georgio's!

Liza M.

when i went into this shoe repair shop i felt transported to another time because of the ambiance. the music they had playing in background was vintage jazz & went so well with their aesthetics. they have a whole leather goods shop when you enter. so much eye candy! i spent a good amount of time browsing around before & after i requested to have a vintage handbag i bought at an antique store, cleaned & conditioned. all of the items they carry are handmade either in the usa or italy. they have a selection of leather goods which are unique to their brand with many colors & styles. their products remind me very much of go forth goods & saddleback leather company, both made in usa - except most of georgio's hardware & interior material of bags & most their small leather goods aren't as substantial to justify some of the prices. they have a website which i perused when i got home to find out more about their brand. their website isn't easy to navigate to find all the things, but you can find enough information there to learn about their brand origins, their leather making process and some of what they offer. i noticed they didn't feature a lot of products on website that i'd seen inside their shop/shoe repair location. the handbag i came in here to have cleaned was a made in usa vintage find at an antique store. the bag itself was in great shape asides from the leather exterior & brass being a bit dry/dull. the interior of bag though was another story. it was very dirty. like someone spilled maple syrup inside & the side pockets were very sticky. being that it was a vintage handbag, i was afraid to clean it myself so took it here. i read that georgio's can clean & fix up interiors & exteriors of handbags. when i brought bag in, i showed the repair man the interior & exterior, let him know it was an antique find & asked if he can clean it & he said "yes he can fix that." i was elated! he gave me a ticket & said to pick up in 1 week & the charge was $75.00. the bag's measurements are 10" x 7" x 5". i came in 1 week later & the (outside) of bag looked great except upon closer inspection when i got home, the bottom outside corners of bag where it turns in was still dusty. then i opened up the inside of bag & they did not work on it. sticky maple syrup looking thing was still inside like they didn't bother to look inside. at all. i politely asked how about the interior & what could i do about it? (but honestly i was assuming that it is a given that when you take the bag in for cleaning, they would check interior & exterior - especially since they had the bag for a whole week. that part of it was very disappointing. he then said, "oh well we can work on that & just come back to pick it up on wednesday." so, 5 more days. that's fine. he gave me the ticket & in my disappointment i tucked the ticket away not looking at it until i got home. i honestly thought, 'what in the...they had the bag for a whole week & didn't bother looking inside?? & also i mentioned the inside & opened it up to show the same guy & it still was missed???'. i just DO NOT GET IT. then when i got home i was shocked to see he tacked on an additional $25.00 for a total of $100.00 & didn't even say a thing when he changed the price of the ticket & handed it to me. i thought he was just changing the "pick-up date". i would've given 4 stars but you'd think having the bag for 7 days & a quiet increase of $25 totaling $100.00 to pick up in another week, they would've cleaned both interior & exterior - but even more than that - i DID unzip & show the interior when i first came in. i could have conditioned the exterior of the bag with apple leather cleaner or another brand leather cleaner/conditioner at home bc there was no issue really with the exterior asides from leather being dusty, dry & dull. but i didn't want to risk damaging interior & definitely didn't want to place my items inside the bag in condition it was in. triple check & make sure the price they charge you is for what you're expecting & maybe call ahead to make sure they detailed everything before wasting gas trying to pick up your item 2x. also double check ticket price for unannounced add on fees. 3.9/5 stars.