Honestly so upset after getting my hair done here. I asked for mushroom brown ombré, but they…read morebleached it once then toned it with a honey color making it orange when I specifically asked for no orange in my hair. Also, their technique when bleaching hair left strands so uneven. I didn't even notice the unevenness of my hair until I had gotten home. I had to go to a Akane the next day to get it redone because it was that bad. I called Jackie to try to get somewhat of a refund because I had to redo the whole dying process, but they said they would only give me $60... Pretty upset with my whole experience here, wouldn't recommend Edit: 9/13/2020 - I went back to get my refund... for half of the price I paid which comes out to 125... he said he would 80 and proceeded to tell me that no one looks at the inside of my hair so why does it matter that it looks like that... I am furious... I turned into a Karen for a good minute.... so mad... do not see Timmy...he gave me an attitude and said I was unbelievable for asking for a refund for half the cost I paid for when I had to go to another salon and pay 280 to get my hair redone correctly..... so mad....DO NOT COME HERE I REPEAT

This was my first time at Jackie Hair Salon and I love the way my hair turned out…read more I had bleached and dyed my hair in Korea about 4 months ago so my hair was heavily damaged making it look a bit messy. So I decided I wanted to switch it up by getting it straightened and cut (about 5 inches). Honestly, I took a leap of faith by trying someplace new because yelp reviewers rated this place high and because of their $150 straighten/treatment/haircut price. I'm glad I did. :) I called the day of to make an appointment for that same evening and was able to book an appointment for 4pm. They said it would take about 4 hours. I finished at 7:10pm (3 hrs 10mins). The girl who did my hair took the time to explain to me the process and why she was doing what she was...making me feel more at ease (This is my first time getting magic straight). Since my hair was long I was a bit nervous chopping off so much because I tend to feel that my face width looks a bit boxier. I asked for her to cut up to my collar bone with a very very slight bob angle from the back to the front so from the side view it doesn't look like one straight horizontal line. She could tell I was unsure so she cut a little longer than my collarbone and we worked out way up from there. I was so happy she did this because I always regret it when they chop so much all at once. The entire process was wash, cut, straighten chemical in hair, wash, dry, straighten out with iron, cut, put another chemical in hair, wash, put in treatment, treatment drying, straighten iron, and final cut. Only thing I'd improve about this place is maybe their music. (Only cuz music is so important to me.) Otherwise, the place is clean, there's parking in the back, friendly stylist, and a good price! I'll see how it looks in a week and update my post. As of now I'll definitely be coming back! :D

Came with a loose idea of what I wanted and showed photos and videos. Katsuko knew exactly what she…read morewas doing and told me how I could style it with the hair I have. Initially, it looked much more voluminous than I wanted but realized that it's exactly the right amount once I walked out and went about my day. I would say the price is great for the quality of work.

Had my hair cut today by Katsuko. I was extremely impressed with the precautions the salon has…read moretaken to ensure safety in the time of COVID-19. I received a text the day before my appointment that asked if I had any recent symptoms consistent with coronavirus/if anyone in my household had symptoms. Additionally I was provided with instructions on the salon protocol. On calling the salon, I was instructed that I could enter, I was asked to sanitize my hands, and had my temperature checked. The salon is using disposable gowns and is limiting hairdrying inside the salon, therefore you're asked to show up having washed your own hair. The appointment was quick and everyone wore masks/maintained social distancing inside. The haircut is wonderful (only $65, cheaper than what I've paid for comparable haircuts in the past) and I could not have felt more comfortable with the experience. The location has plenty of parking in the parking lot behind the salon. Excuse the appearance of the area near the salon as there was a fire in a restaurant next door. I highly recommend this salon, they are going above and beyond to make sure their clients are safe.

Returned back to Kaie Salon on April 9th. I haven't been back for a haircut since my lil guy's…read morebirth and first came in February 2024. Kaie, Thank you for cutting my hair, giving me tips and always being friendly. It was good to see you again.

Four Years of Hair Growth Lost -- Extremely Disappointing Experience…read more This was my third visit to Kaie Salon, and unfortunately it will be my last. I want to give full context because I genuinely tried to trust this salon and even recommended it to friends. I am an Asian male with slightly below-shoulder-length hair. I had been growing my hair out for four years from a buzz cut and was looking for a layered cut with a Korean perm. I've had bad chemical perm experiences in the past that left my hair dry and brittle, which is why I was willing to drive 2.5 hours to find a stylist I could begin to build a relationship with. On my first visit, Kai advised me that my front layers weren't long enough yet and recommended waiting a few months before doing a Korean perm. I respected that advice and only got a haircut for a wedding. The haircut itself was very minimal, but I wasn't bothered because he seemed knowledgeable. On my second visit, I returned specifically for a Korean perm because my roots had grown out flat while the rest of my hair was still wavy from a previous perm. My goal was to have one consistent texture throughout and add some layering so that it sits on my face well and I don't look like Jesus. After the service, I honestly looked almost the same as when I walked in. Since this was my first Korean perm, I assumed maybe my hair length or weight affected the result and gave it the benefit of the doubt and decided to return for my 3rd and last time. On my third visit, I made it very clear that I wanted a shorter haircut while keeping my length, along with a Korean perm. I scheduled and placed a deposit for a Korean perm, but at no point during the service was I told that I was instead receiving a chemical perm. That alone is unacceptable but when I noticed the rods were not connected to the heating thing, it was too late. What made things worse was the haircut. I ended up with a mullet-style cut, which was not the inspiration photo I showed. While that wasn't ideal, I could have lived with it--until I washed my hair a few days later. That's when I realized how bad the cut truly was. The left and right sides were completely uneven, with random short and long sections that made no sense structurally. It honestly felt like the work of someone still in training. I was devastated. I had a New Year's Eve event that same night and ended up wearing a hat because I was so embarrassed. Over the next few days, feedback from friends, family, and coworkers confirmed what I already knew. The haircut was not salvageable. I ultimately had to go back to an undercut with a bald fade, losing nearly all of the hair I spent four years growing. This was never my intention, and now it will take a long time to grow my hair back again. To add to this, another friend of mine also got a haircut here and did not walk out with the style he asked for either. I'm extremely disappointed. I tried multiple times to trust this salon, traveled a long distance, and gave them the benefit of the doubt--but the final result was unacceptable. Based on my experience, I would not recommend this salon, especially if you care deeply about your hair or are seeking a specialized service like a Korean perm.

beautiful haircut!! and the place is gorgeous, very kind staff as well. there's a bit of a language…read morebarrier since they spea mainly korean but they know enough english to get ur haircut done. overall i loved my hair and i hope to come back soon!

Was introduced to this place by a friend. I was met with great and friendly staff, plus amazing…read moreservice around Christmas. Highly recommend!

Disappointed...have been here a couple times to get updos that were great and fairly priced…read more Recently went in for color and perm - was told that everything would cost over $500. Seeing my hesitation, I was told that if I did a perm haircut is free. If just color, there is a separate charge. Then the opinion kept changing on whether I needed straightening perm on top of that. I felt manipulated and uneasy. The color did not come out as I wanted - overall this experience was not great and I will never be coming back here again. Asks for prices BEFORE you start any services. Reading other reviews, changing prices seems like something this place typically does. I did not appreciate the dishonesty.

Prefacing this because my friend doesn't want to make a fuss EVEN THOUGH THEY RUINED HER HAIR and…read morenever gave her a refund!! Her side: Checking out the reviews, I booked my last-minute appointment on a Friday afternoon since they were available. Gloria was my hairstylist for the appointment. I showed her my inspiration and asked her if she can achieve this look. I also told her that my hair is permanently black because I was turned away by a few local spots in the area. She said she can achieve the color without a problem. I sat there for a good 4 hours, but something didn't look right.  She started to bleach my roots after 4 hours in. Went for a wash, and that's when I noticed my hair did not look the way I wanted... Not only did my roots look orange, but my whole hair was not EVEN. Also, the lighting in the store is so dark you can't really tell until you get home. I did tell her we needed to fix this, but the store was about to close so she asked if I could come in next week. I wanted to get it fixed asap so I asked if I could come in next morning. This was my inspiration: ( 1st image with blue scribble on the eyes) First visit: (Gloria let her walk out the salon WITH THIS COLOR -WTF SHADE IS THAT) **photos are added for reference I texted her that I did not like my hair, and had the audacity to tell me to come in a week later and come in for the THIRD TIME. I thought about it, but she didn't respect my time and I did not want to go back to this salon at all. I preferred to get a refund and go back to my go-to hair salon (in the city) to get it fixed. While I mentioned this never happened to me, she goes "this is my first problem too." Next few days, I texted her again and showed her how my hair is different from top to bottom...I asked her if it is okay if I can just get a refund and she refused to give me my refund. The part I was most annoyed with the most when she said she'll return half and wouldn't give me the other half because I used her products LOL. She said it's not "fair" when I asked for a refund. You are the store owner and need to satisfy your customers? I never experienced such poor customer service and management in my life. In the end, I still didn't get a refund or a full apology. Please do yourself a favor and take your $300 elsewhere. They do not know how to color your hair at all. Never going back ever again. **WHO LET'S THEIR CLIENT LEAVE LOOKING LIKE THAT. I bet your ass the people leaving 5 star reviews are all the workers. GET YOUR SHIT TOGETHER, I'VE WARNED EVERYONE TO STAY AWAY.

I made an appointment for a Keratin treatment with Tommy, the salon owner. My hair was over…read moreprocessed, frizzy, and extremely dry. It wouldn't do anything. When Tommy was finished, the result looked like I got a new head of hair! Not only was my hair beautiful, the whole experience at the salon was lovely. It is a clean, beautiful and modern salon where they really make you feel special. Also, he did the treatment in under two hours. I highly recommend R Salon. Teresa R.

Christine has done my hair several times now, she really is amazing! I loved my hair cut and now…read morecolor so much. Other than her being an amazing person, she really listens to what you want and nails it every time. I couldn't be happier. The salon itself is beautiful and very welcoming . A great place!

I really like this hair salon. Ippei is so patient and meticulous about his work. My 13 year old…read moredoesn't like haircut in general hah but he was very happy with Ippei's work. Ippei took the time to ask him questions to make sure he's happy with the cut throughout. I highly recommend Ippei and this hair salon.

Cleanliness, professionalism, service, skills - 5 STARS…read more Both Taka and Ippei have excellent work ethic. Ippei worked on my 11yo daughter's hair with patience and precision. The Japanese Perm Straight took 5.5hrs (my daughter has a lot of hair). My daughter and Ippei are both happy with the result. I am, too! Thank you very much, Ippei for your hard work.

First and foremost, the staff was very kind, but overall I didn't have a great experience. I…read morescheduled a cut and perm appointment weeks in advance via email. On the morning of my appointment, I realized I never received a text confirmation, so I called to double check. Unfortunately, I was told that my appointment details had never been saved. They did offer an opening later at 2:00 PM, which I accepted, though coming from NYC it was inconvenient and required rearranging my afternoon plans. When I arrived, the stylist was very friendly, but there was another mix up, he believed I was only scheduled for a cut, not a perm. While he was able to fit just the perm in, I think the time constraints led to a much looser perm, used larger and less rods than what I had requested. I specifically asked for a tighter style, similar to what I usually get. Afterward, I honestly don't see much of a difference between my hair before and after the perm, which is disappointing. I do believe they gave me a discounted rate, but the repeated miscommunication made the experience frustrating and the end product wasn't really what I wanted. It felt like a waste of both time and money, and I'll now need to have it redone elsewhere.

Visited Akane today to get a men's haircut. Received an excellent cut from Yusa! He was very…read morethorough and made sure to consult with me on what final hairstyle he would try to achieve. Hair wash came prior to the cutting part. We also had a pleasant conversation throughout the entire process. Pricing was very fair, and nice that they take card. Also great that there is a lot of municipal parking just right outside! Highly recommend this salon and a big thanks to Yusa!

They have no skill and just blame the customer's hair…read more.. Their attitude is even ruder... The price is more expensive than other places. I only stopped by because I happened to be in the area, but I will never go back again...

I don't usually write reviews unless I feel the need to share to others about the experience I had,…read morethis time a perfect experience. For the longest time, I've wanted this haircut. I've tried going to at least 3 different places around where I live and I haven't gotten quite what I asked for. So I tried this place, a bit of a farther drive than I'd prefer otherwise but if they delivered, then it would be worth it. And Song Ah went above and beyond to give me the haircut that I asked for. She made sure that she understood what I wanted, and constantly communicated with me to make sure I was aware of what she was doing. Pricing is also reasonable, they accept card without an additional fee which was convenient. $60 for womens' haircut. The place is clean and wasn't too busy when I went in on a Saturday afternoon, I only had to wait a couple minutes after my booked appointment to get taken care of. I will be coming back in the future for more haircuts from Song. Thank you!!

TL;DR: Lowlights rock…read more I had been to Jackie's years ago when I used to travel more frequently to the northeast. This time I had some downtime and swung by for a trim. She asked whether I want to try something different and suggested lowlights - I had never heard of the term but figured they're like highlights, just less obvious. The first and last time I had had toned down my hair (highlights, actually) was 22 years ago, but the AI photo apps had all suggested recently that I go blonde, so I thought this may be a first step in that direction. She said how long it takes depends on the individual's hair but should take no more than an hour, and I was intrigued. I can do an hour. I told her I really don't want that overbleached, orangish yellow color, and she was on the same page. We were going to aim for a light brown, but that could mean any number of things, right? It came out a copper-bronze that adds just a touch of light around my face. The color looks more obvious in certain angles depending on how my hair is tousled or parted, and I love how it shows up more prominently in the under-layers of my hair and when I put it up in a bun! This is a result of her gathering my hair, then taking some away in a zigzag before bleaching what remained in hand. I really like that she made the bleached hair blend with my natural hair. Btw, she's pretty opinionated and has a lot of comments, but knows her stuff. If you've ever been scared about toning down your hair color, give lowlights a try! It's very affordable here even with the wash and cut afterward. I was here a total of 1:30 including my wash and cut, during which three people walked in. She had to turn them away since she was doing my hair; one person came back at a time she had told him. Glad to see that it's a happening place but that she takes walk-ins like I did :D

Terrific hairdresser . Gives a great very short haircut. Go to for my hair dresser. Always gives…read moreadvice about the cut you want.