My wife needed to have our rearview mirror reattached, and not only did they get her in without an…read moreappointment, they performed the service very quickly and with a high degree of quality! Their customer service was top-notch from the person who answered the phone to the technician who performed the repair! We have had windshields replaced here several times and wouldn't think of going anywhere else!

From the owner: In Business for over 35 Years In the auto glass industry, where you choose to get your car's…read morewindows fixed can make a big difference in the service, quality and price you receive; and choosing the wrong company can lead to a costly, drawn-out project that only fixes the problem in the short term.

These guys are awesome. They answered the phone on a Sunday and gave me an appt at the time of my…read morechoice for the next day. The windshield swap was super quick (under an hour) and looks awesome. They were also way less expensive than the other places I called. Building was clean and the guys were super nice. The guy who swapped my windshield had an awesome mullet, someone should buy him a pizza. Hopefully I don't need to have my windshield replaced again but if I do I'll definitely be back!!!

Great service, facility and workmanship. Kept me informed on the status and when the job was…read morecompleted. Went over the process, very professional!

ABSOLUTE PERFECTION. My dad had a windshield put in today in his late model Mercedes and got both…read moreexceptional customer service (and help with insurance red tape) and professional installation (this place does a LOT of work with the local Mercedes dealership). As someone who had a repair shop for 20+ years, I know first hand that not all glass installation places are the same, or offer the same quality of work- this place is family owned and run, and their interest in service and the quality of the work shows. A rare thing for glass installation, which is why I took the time to post the review. Highly recommend this place.

Called Glass Act because my window shield on my truck cracked from a stone chip. I stayed at the…read moreshop while Glass Act replaced the windshield. Service, quality and price Excellent. At the end I was told I have a Chip Repair Guarantee. Come in and they will fix that Chip for Free. Who does that? Highly recommend.

These guys are fast, friendly and professional. Competitive prices too! They replaced my windshield…read morein about 40 minutes and even fixed my broken windshield wiper for free!

A great local business. Had a small stone chip. Came right to the house at the appointed time 20…read moreminutes later no chip. Fast and friendly. Highly recommend!!

Friendly owner and staff. Professional Service and Installation. We go to Glass Doctor for glass…read moretops for all our wood furniture. It provides excellent protection for fine furniture. We also have some very large mirrors and they fit and install them perfectly.

Going to the Glass Doctor was the best decision I have ever made when in need of glass repair i…read morefound the folks at the Glass Doctor to all be very friendly and the work is the best I have ever seen I needed my driver's side window put up untill the part came and that they did for me at no extra cost you don't find people like that today I would love to recommend the Glass Doctor for all your Glass needs they are the best Thank You John McIntyre Jr

Excellent service On time…read moreProfessional Would highly recommend Installers were great

From the minute I called Glass America East Aurora, the reception was professional, friendly,…read morethorough and I was pleased above and beyond my expectations. I was referred to Glass America by Northtown Automotive. I couldn't be more pleased with the East Aurora locations service, value and follow through. I was in the shop and on my way home within an hour! I recommend Glass America, East Aurora highly and me and my family will go here whenever the need arises! Give them a chance, you won't be disappointed

Not sure how it happened but woke up and saw a crack in my windshield. Used my insurance to make a…read moreglass claim and had a choice of appointments within a few days. I had to wait a bit longer due to some other things not related. Also insurance didn't give me the option of a mobile appointment. I didn't try calling or anything but if I need this again. I'd try that. This location is in a high traffic area. There is a star bucks and Tim Horton across the street as well as other spots to eat if you're waiting. My windshield replacement was covered fully by insurance. I did pay for new wipers and a rain treatment though. The work was done within a few hours. I did do a check of the work before cashing out. Didn't notice any issues. They also restuck all my window stickers and EZ-Pass transponder. I did not request OEM glass but haven't noticed any issues driving after picking it up. The work is warrantied. So if there are issues, I won't hesitate to have that handled.

I have never had a company disrespect my time as Safelite did. I have a very small chip in my…read morewindshield, about the size of a dime. I called for an appointment, set it up for November 17 between 1:00 and 6:00 and sure that someone was home. They text me at 4:00 and had to change appointment for November 27, again between 1:00 and 6:00. Again I got a call at 5:00 saying the appointment had to be changed. The technician could not do the repair because it was too dark. I informed her that the car was in a garage and had plenty of light. She said it would not be enough. So I want to let people know that SAFELITE does not care about you.

Will never go here again waited a week to get a new windshield, so I can continue to work & when I…read moreget to the shop they broke the windshield and told me I'm not able to get an discount they're overpriced and not worth the hassle

Terrible. They may be cheaper than most but there is a reason. they couldn't "calibrate " and just…read moreleft. I had another company try and guess what, no issue. they never followed up on my service. nothing at all. avoid this company at all costs

My husband's vehicle was damaged by a hit and run driver last week and needed a new rear gate and…read morebumper. We dropped the car off last week and got it back today good as new! The turn around time was super fast and the staff were very communicative. The most positive experience we've had dealing with car repairs by far.

My car was sent to Caliber Collision on Lake Ave by the regional manager per my request not to…read morereturn to the Henrietta location. I met with Kevin at the Lake Avenue location and he acknowledged the poorly fitted hood and agreed to return my car to be looking as it did before the accident. He had my car for about a week. In that week my hood was replaced with an OEM hood, new grill pieces, and a new hood latch. The chip in the paint on the passenger fender was repaired as well. When I picked up my car it looked great and I am very happy with the work! Thank you Caliber Collision on Lake Ave and thank you Kevin for working so hard to repair my car properly!

Mark and his team were great to deal with. I dropped my sons car off for some work. The team went…read moreover and above the original scope of work and fixed underlining problems that were unknown at the time of the quote. They returned the in top shape all around. Neil M Honda Civic May 27 2025

Had a great experience with Mark and his team. Repairs far exceeded expectations, every attention…read moreto detail. I would recommend and go back any day!