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    Gerber Collision & Glass

    2.9 (11 reviews)
    Closed Closed
    Updated 3 months ago

    Services - Gerber Collision & Glass

    Bumper repair

    Collision repair

    Dent removal

    Gerber Collision & Glass Photos

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    3 months ago

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    12 years ago

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    5 years ago

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    8 years ago

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    4 years ago

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    11 years ago

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    12 years ago

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    Auto Performance Center

    Auto Performance Center

    (16 reviews)

    best place in town to get any work on your car they are fast and even better price ! Great service…read moreand have. even around for more than 20 years

    I came to Auto Performance Center for an overheating issue and an incorrect temperature-gauge…read morereading. I was told the temperature sensor was the problem, so I paid to have it replaced. Unfortunately, about two weeks later, the gauge began giving incorrect readings again. I also had concerns about the pricing. The amount I was charged did not match the price I had been quoted the previous day. The manager acknowledged the earlier quote and instructed that it be honored, but the adjustment I received still did not appear to match what I had been quoted. No kidding, I was given back 10 cents. I felt the pricing for the non-oem parts and labor (including additional work on the serpentine belt and belt tensioner) was higher than expected. When I returned because the temperature gauge was malfunctioning again, I was then told it was a cluster gauge issue. That possibility had not been mentioned during the original repair. Since I had returned with essentially the same symptom shortly after the initial repair, I expected the shop to perform another diagnostic and determine whether the original diagnosis or repair was related to the continuing problem. However, I left without the original gauge issue being resolved and without a clear explanation of what had caused the problem or what responsibility the shop was willing to take regarding the previous repair. I understand that running an automotive repair shop can be difficult and that diagnosing vehicle problems is not always straightforward. My concern is primarily with the combination of pricing discrepancies, the changing diagnosis, and the lack of resolution when I returned under warranty with the same symptom. Based on my experience, I would not recommend Auto Performance Center, and I would not return for future repairs. Others may have had positive experiences here, but I believe prospective customers should be aware of mine so they can make an informed decision.

    Caliber Collision

    Caliber Collision

    (4 reviews)

    Recognition of Exceptional Customer Service - Ms. Rachel Reynolds…read more I am writing to bring to your attention the outstanding performance of one of your employees, Ms. Rachel Reynolds, at Caliber Collision in Garner. I first spoke with Rachel on Monday, January 12, regarding my daughter's Volkswagen Jetta. My daughter was involved in an accident on December 12, 2025, in Raleigh when another driver ran a red light. Her vehicle was towed, and the insurance adjuster informed her that the car had been taken to Caliber Collision in Garner. When I contacted that location for an update, I was told the vehicle was not there. Multiple follow-up calls with the insurance company led to no clear answers as to where the vehicle was located. After a full month had passed since the accident, my frustration was understandably growing. When I called Caliber Collision in Garner again, Rachel answered the phone. I explained the situation, and although I was clearly irritated, Rachel remained calm, professional, and understanding throughout the entire conversation. She immediately gave me confidence that someone was willing to go the extra mile to help resolve this issue. Rachel took my information and told me, "Sir, I will make some phone calls and get back to you in 30 minutes." In less than 15 minutes, she called me back. She had already reached out to the insurance adjuster and suggested that we contact the towing company together on a three-way call. Rachel initiated that call, and we discovered that my daughter's vehicle was still sitting at the tow company's compound. Until that point, no one--including the insurance adjuster--had contacted the tow company to authorize any disposition of the vehicle. Rachel continued to take action by making additional calls and sending messages to the insurance adjuster. Within about an hour, she received confirmation that someone was finally working on releasing my daughter's vehicle to Caliber Collision. The bottom line is that Ms. Rachel Reynolds demonstrated truly exceptional customer service and represented Caliber Collision in Garner with the highest level of professionalism. Despite the confusion and frustration surrounding this situation, Rachel remained calm, apologetic, and proactive. She clearly knows who to contact and how to make things happen. She is knowledgeable, experienced, and possesses a high caliber of customer service. Caliber Collision in Garner is very fortunate and blessed to have an employee like Rachel--someone who consistently goes the extra mile and sincerely cares about customers. As a valued customer, I strongly recommend that senior management recognize Ms. Rachel Reynolds for her outstanding performance in front of her peers and colleagues. Please call me if you have any questions. Respectfully, Valued Customer

    I just recently picked up my daughter's vehicle from Caliber Garner N.C. and I was very happy with…read morethe end results. Rachel was a God sent Angel! She helped me with drop off and the rental car, from beginning to end. Brad kept me updated on the vehicle while being repaired. I am grateful for the opportunity to meet such nice people in business. Every conversation and interaction felt as if I was amongst family! William it was so great to see your smile today, that made the ending process even better.They have earned my continued business and referrals. Many blessings to the entire staff.

    Gerber Collision & Glass - bodyshops - Updated September 2026

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