Brian and Debbie at Pack Brothers have taken excellent care of my family. We recently were involved…read morein a collision that was the other drivers fault. They helped us navigate the process including the Insurance Company. Even though they didn't need to fix my vehicle this time they do excellent work. But the real win is the customer service and support. Thank you Brian and Debbie.

I have had 6 vehicles repaired at Pack Bros over the past 30…read moreyears and was completely satisfied with all aspects of the process . They handed nearly all communication with the insurance companies while keeping me informed as well . Every vehicle was repaired to my satisfaction minus the two that were deemed a total loss . Although I have only had them repairs vehicles That were insurance claims their estimates were competitive with any other Auto Body Shops that i had received estimates from .

Hail damage to my truck. I have used Rick's before. They gave me a estimate quickly and I took it…read moreto the insurance company. No problem with insurance and Rick's arranged for my rental. Had to replace hood. They had my truck for a couple of weeks, as damage was extensive. I stopped by and asked about my truck as we were scheduled to go out of town for a few days. They indicated truck was done with exception of washing and inspection. They put the truck at the head of the line and within 20 minutes they were done. I watched them do their quality inspection, which was very thorough. I told them that I was very appreciative of their extra effort to get my truck out for my trip. I told them all I had to do is turn in my rental from Enterprise and I would be on my way. Customer Support person told me that they were an authorized representative of Enterprise and he would take care of my rental. Wow! These people are really awesome! I have used Rick's before. I will not use any other body repair shop! Job was perfect as far as I tell. I cannot find any flaw. Definitely getting monies worth here. Well the insurance company is getting true value for their dollars!

First time getting body work in the area. Took a family member's car here for body repair as our…read moreinsurance company recommended this shop. All was good until alerts on the phone showed the car being accessed well after hours. Called the next day to find out what was going on and why it's been nearly a week and no work yet. I was told they do work in the evenings throughout the week, which I wasn't going to argue. And the folks at the garage didn't let us know they had filed for more funds with the insurance company. Went to the garage the next day and found about 40 miles was put on the car, a quarter tank of gas burned, and a radio station my family member doesn't typically listen to. Long story short, we pulled the car out and going elsewhere.

Had a great service experience today with Tindol Ford…read more Call to schedule was a breeze and the person I spoke with was very helpful to determine my needs and timing. Hota quote that was exactly in line with the final bill. Arrived right as they opened for service and was greeted immediately, confirmed what was to be done and was directed to the waiting area, where there is ample seating, free coffee or tea and vending machines. Service was completed in 35 minutes, no surprises or upsells, fast and courteous checkout and our car was well taken care of. Really pleased with our experience and treatment. Was worth going a little further out than the dealers closer to uptown who never got back to me,tried to put me through an automated maze of phone prompts and had horrible reviews to boot.

Went in because my catalytic converter was stolen and I had a tailgate recall. I told the service…read moremanager my skid plate was in the back floorboard and it needed to be replaced after the new converter was installed. Well, they forgot the skid plate, clipped a wire while they were fixing the recall on the tailgate and thought I would not notice. When they confronted the service tech, he admitted that he cut the wire and put some electrical tape around it. It took 2 more visits before they actually got everything fixed. Can't see going back for anything.

He came out initially and did the pre-work . The weather was a little sketchy so he said he would…read morecome back . That's where the problems began . From that point forward he was unresponsive or when he showed up was not prepared or did not show up when he said he would. The straw that broke the camel's back was when we made repeated text messages with him indicating that he would indeed be here today at 10:00 to complete the repair . He indicated that indeed he would be here today. He was not. The issue is the owner of the vehicle has to take off work thus losing money to make these appointments . He did not show he did not reply to any emails or phone calls . As of this riding I'm still waiting to hear from him . I have contacted someone else to complete the repairs . As a business owner myself , I can't even imagine treating your customers this way . Do not use this person . I see the good reviews seem to be a year ago . Apparently, a lot can happen in the year .

Brandon met me at my home on a Monday morning and by the afternoon my car was good as new. A very…read moreconvenient mobile service, I highly recommend! Check out the before and after. Thanks Brandon!

After being quoted $1,700 at a Lake Wylie auto body shop for a relatively minor repair, we decided…read moreto do a little more research into body shops in the area. The reviews were good for Taylor's Auto Body, so we took in our car. This is the place to go! Friendly. Professional. Reasonable. We were quoted $400 and the car was ready the next day. The repair work was absolutely perfect. Before you go anywhere else, we highly recommend Taylor's Auto Body Shop in Clover.

Disappointed , didn't get everything fixed that i asked and paid for. Not satisfied with the work…read moredone to my car

I picked up my FJ Cruiser yesterday from Toyota of Gastonia's Collision Center. After paying for…read morethe work, I realized that the wrong work was performed. I had requested that the front driverside window blackout tape/trim and the rear passengerside windows blackout tape/trim be replaced. However, the collision center replaced the front and rear passengerside windows blackout tape/trim instead. They accepted no responsibility for the error and has attempted to blame for miscommunication what work needed to be done. I have attached screenshots of my initial email to them requesting repairs. It is crystal clear regarding the work that needs to be performed. I also included pictures in my email. Additionally, even without the clear email and photographs of the areas that needed to be repaired, anyone could have just looked at the vehicle and seen which areas needed to be repaired.

On October 11th I went in to test drive…read more the 2023 Toyota Corolla SE. Little did I know I'd be leaving the dealership with that same car!! Let me just say -It was nothing short of an amazing experience for me thanks to Salesman Christian H. He was so informative and well verse on the cars I had questions about. For the 1st time I felt like someone genuinely wanted to help me and not push a sale on me. For that I wanted to say thank you Christian for your guidance and help- fullness with assisting me.

I took a vehicle here to get painted, was called a week later and advised to come pick it up. When…read moreI arrived to retrieve my vehicle, it was unpainted. I questioned why it wasn't painted, the manager, Micheal, advised he wasn't painting it. I requested to speak with corporate office, they said there wasn't a corporate office anymore. This place is a JOKE! You would be better off buying spray paint at walmart and doing it yourself than to go here. I've done business with them for over a decade, and the paint jobs they provided are always hit and miss, depending on which painter they hired that week. I would steer clear of this shop as they are nothing but crooks and liars!

I'm giving this shop 1 star because they half assed my car. I brought my car on 11/18 which I know…read morewill take time of course.. however I was told I would be updated instead I was the one calling for updates. Not only that, how do you tell a customer their car is done when it's not? How did you not think to check the electrical in the door before telling a customer to come for pick up their vehicle. My window doesn't work, speaker doesn't work nor can I even lock my vehicle. Why is there sand and dust all over the inside of my car? You guys don't clean up your mess after the work is complete or am I missing something? Very bad business . I am missing work because of a half ass job done by MAACO. BRANDON & MICHAEL. Never take your car here, I will not be back ever but they will fix the issues they created. Check videos and pics for more insight on this shit show of a job they did.

Sal, Alma, and Augusto are the real deal. These are the nicest, most honest and kind people. While…read moreI was not happy getting into a small fender-bender, I knew my new Infiniti was in good hands. They are certified repair professionals and always insist that the insurance companies pay for genuine manufacturer parts. My husband was hit twice years ago and they repaired his Nissan both times. There was NO question who we would go to. Don't trust your baby to just anyone, take it to Speed Street!

I would not recommend Speed Street Collision Center because Augusto is extremely dishonest, and…read moreAugusto provided me with horrible service. Here are some of the issues that took place: (1) I took my car to Speed Street on June 13, 2021, and I did not have a completed vehicle until January 2022. (2) I requested my Nissan Titan have all OEM replacements parts in my emails dated July 09, 2021, and July 14, 2021. Augusto failed to order all OEM replacement parts for my Nissan Titan and Augusto lied to my insurance company and said I wanted after-market parts. (3) At the 75-day mark of my Titan Repair, Augusto caused the 1st delay in the repairing of my vehicle when Augusto placed a black Armada repair and a yellow Mustang repair ahead of my Titan repair. This caused my Titan repair to be delayed by a month. (4) Augusto was dishonest about ordering my OEM parts for my Titan repair because Augusto told me he could not order all the OEM parts after the 75-day mark of my Titan repair. Augusto caused a 2nd delay in my Titan repair when Augusto failed to order all my requested OEM parts. (5). Augusto took parts off my Titan and Augusto failed to report these parts to my insurance company. (6) Augusto told me to order after-market parts because he could not find the OEM parts for my Titan and Augusto wanted me to replace these parts on my Titan. (7) After I ordered the after-market parts for my Titan repair, Augusto failed to report these parts and labor to my insurance company. Augusto told my insurance company that I was trying to order parts that I did not need for my Titan repair. (8) Augusto was dishonest again when he sent me an email on October 05, 2021, stating, "Hello shon , We are complete with your truck other than the detail , I like to detail it the same day that you would like to pick it up, let me know . -- Augusto Carrillo-Perris." I arrived on Wednesday October 06, 2021, and my Titan was not complete. My Titan was missing the running boards, emblems and badges, the front license plate holder, the fuel/gas neck was not properly installed, etc. Also, I did not need my Titan detailed because I rode (8) eight hours in the rain back to Florida. (9) I had to go to Monroe Nissan, Maas Nissan, and Jenkins Nissan to have these Titan repairs complete. The timeframe of these repairs was from October 06, 2021, to January 14, 2022. Augusto kept delaying the process because he told my insurance company, he would complete the repairs. However, I had to drive (8) hours from Florida to North Carolina for Augusto to complete these repairs. (10) I refused to have Augusto do any more work on my Titan because of Augusto's dishonesty. Augusto ordered the wrong Texas emblem for my 2018 Titan. Augusto was extremely dishonest because Augusto kept saying my Titan repair was delayed because the Nissan Dealership ordered the wrong Texas emblem. Augusto dishonesty ordered and sent me a 2009 Texas Titan Rear Tailgate emblem that cost $9.77. Instead of ordering the 2018 Texas Titan Badge kit that cost $190.00. (Reference picture below.) (11) Augusto was dishonest about not reporting damage to my OEM Titan Grille. I asked Augusto to order my OEM Titan Grille with an upgrade to chrome on July 14, 2021, and Augusto failed to do this. Then Augusto lied to my insurance company and said I was trying to get after-market parts for my Titan that I did not need. I asked Augusto for my old Titan OEM Grille and Augusto told me "I could get my old Titan OEM Grille off his damaged item pile." I had to file a 20-page BBB Complaint over the course of roughly 10 days. My BBB Complaint included receipts, emails, and photos of my Titan Repair from Speedstreet and (3) other Nissan Dealerships. I had to go to (3) other Nissan Dealerships to get my Titan Repair completed. Furthermore, I had to ask my insurance company to withhold all payments to Speedstreet from October 06, 2021, to December 2021 and January 2022, until Speedstreet completed my entire Titan Repair by supplying parts. I finally got my Titan repair completed in January 2022. I have included a few emails and attachments for reference because I have too many attachments to include. However, the emails I have included will show that my Titan was not repaired to my satisfaction with all Nissan OEM parts and per Augusto's agreement with me. This was a nightmare to say the least!