Unfortunately (haha) I've had to have my car at Gerber twice in the last few years. FORTUNATELY,…read moreI've had the pleasure of working with Sarah each time and have been thrilled with her support and the outcome of the work done each time. The first time was substantial damage caused by a deer that ended up taking several weeks. There were issues with getting parts and some engine issues that were challenging, but Sarah was helpful and kept me informed along the way. This last time, was my own carelessness that caused a blemish on my car. I had thought it was just in one spot and Sarah quickly pointed out another part that was scratched I hadn't noticed, so I applaud her attention to detail. The car was ready before schedule and looks fantastic. If I had any criticism, there was a man in their "back office" the last time I was there who I felt was behaving unprofessionally (not to me, but to some of the female employees).

I highly recommend driving your vehicle to make sure it is functioning properly prior to settling…read morethe bill. The one star review is only because yelp won't allow a review writer to select 0 stars. I took my vehicle to Gerber collision and glass because they were the preferred collision repair shop recommended by the insurance company. (travelers Insurance) When I dropped it off, 6/24/25, for repair it was Mechanically sound and functioning correctly. I was driving it daily with no issues. The day I was to pick it up, 7/8/25, The sales person and I looked at the repairs they made due to being rear ended about 6 weeks prior. After settling the bill. I got in to drive away and the car stalled and died as soon as I took My foot off the accelerator. I struggled to get it to start again, drove a very short distance and again it stalled and died when I took my foot off the accelerator. I was less than a 1/8 of a mile from the parking lot. I limped the vehicle back into Gerber parking lot and talked with the sales rep managing my claim. They said "we can run a code scan but we are not a mechanic." The sale rep had trouble getting it started to drive it into the garage for diagnostic scan. The Diagnostic scan was performed, they said they would need to tow it to a Mechanic for further diagnosis. Some where in the process of the repairs performed something happened so that the vehicle will not function mechanically. Gerber says they are not responsible for that. Long story, short, it's 7/18/25 and I still don't have a vehicle returned functioning properly. When I take a vehicle to have repairs made I expect to get the vehicle back functioning in the same manner, hopefully in better condition than the way it was taken to the place to have repairs made. Lesson learned: Test drive the vehicle Prior to paying the final bill.

I had hit a mail box and caused significant damage to the front bumper, headlight, fender of my 12…read moreyear old SUV. It is a European luxury brand and having the work done at a dealership would have been astronomical, probably as much as the auto was worth undamaged. I went to Charlie's Collision Repair to ask them to consider fixing the damage. Dave Osborne advised me that owners of this brand preferred to have the dealership make repairs. Parts were very expensive and had to be shipped from St. Louis. He was reluctant to even look at the SUV. I showed him pictures and persuaded him to consider making the repairs. Had the SUV towed to the shop and an agreement was reached . The total was at least 40% less than I expected to pay at the dealership. First, .....the bad news. Dave had warned me, "I hope you're not expecting it back anytime soon." The good news was, .....a wrecked SUV was sitting in the repair shop, not my garage or driveway. It was finished exactly when promised,.... "not anytime soon". I was kept informed on progress and problems until repairs were complete. When I picked it up, Dave, the office manager, and the mechanics escorted me to the finished SUV. They were all that proud of the work they had done. And, it looked perfect. The SUV had been cleaned inside and out. I was advised to take it home for a week or so, make a list of anything I was unhappy with, bring it back and they'd fix everything to my satisfaction. It's been seven weeks and it has not been necessary to return. I was very satisfied with the work performed and convinced the cost was very reasonable. What a great group of people!!

I could not recommend a more fair, legitimate body shop, period. Charlie's has been a fixture in…read moreBlue Springs for years, and this family owned business will go the extra mile to make certain that you are satisfied with your car. They handle the estimates, will take you to pick up a rental car if necessary, and if you don't need it, they don't force you to get it done. I have not in all the businesses I have worked with ever come across a more honest bunch of folks, in a business that you simply have to rely on the experts to be sure the job is done right. No matter where you are located in the Kansas City area, it is worth the extra miles to take the job to Charlie's.

Cannot say enough great things about Classic Collision Center. Just the kindest/most…read morehelpful/knowledgeable/polite guys I've ever come across- not only in the car industry, but in life! Seriously! They blew me away. The brothers who run Classic Collision are everything business owners should be- I really appreciated them. When my car was in an accident and I didn't know where to take it a friend recommended this place. She mentioned how incredibly nice and helpful they are- and she was right. God forbid I ever need to take my car to a collision center again, but if I do- this will be the place!

This place is awesome ! Very reliable , trustworthy and affordable ! Honest guys doing honest work…read more! They've helped me out several Times ! I will always use this place for car repair / collision / paint ! Give them a try, you won't be disappointed !

Husband had a deep door ding on His Cadillac. It was an…read moreolder odd color and Dale's matched it perfectly. Other shops said it would be hard to Color match... but Dales got it perfect. Drove from our home in Parkville to Dale's in Blue Springs... but worth it. Highly recommend!

I would highly recommend Dales Collision Repair for any collision services. I had my 2022 Silverado…read morefix at Dales and it was a very smooth process. From start to finish. I was updated on the repair status at all times,any changes to the repairs I was informed. I also had Hail to two others vehicles and they took care of it instantly. Great team to work with Friendly staff. And quick process I highly recommend Dales Collision Repair for great quality work....

I was seeking touch up paint technician and didn't realized the rule-line scratch is plastic, not…read moremetal and I have the touch up paint and estimator did it for free and I observed the technique and learned something to do it on my own!! I am coming back with other car to fix the macro-loose side panel !!!

Outstanding customer service! Great communication every step of the way…read more When you first walk in and the lobby feels welcoming and the little fireplace is covered with thank you cards you'll know you made a great choice. My car repairs more than satisfied me (which is what they aim for!)

I was driving from California to my new home in Lake St. Louis, Missouri, when I stopped near…read moreKansas City for gas and noticed Prestige Auto Body was nearby. Earlier in my trip, I had backed into a high curb and bent part of my rear bumper, and it had been bothering me ever since. I walked in expecting a 3-4 day fix. The guys got me fixed in 24 hours. That kind of honesty is hard to find. He could've told me I needed a new bumper or billed me 3x for the repair, but instead he simply helped me and wished me a safe trip. I'm now three hours away, but I'd gladly make that drive again just to give Alex my business. Highly recommend.

They straight up never showed, didn't answer their email or their phone. One of the phone numbers…read moreon their website doesn't work, one works but doesn't have any voicemail space. Wouldn't recommend.

Buen taller de pintura y laminación y pintura balla Mustafa…read more Buen servicio Mejor taller en kansas

DO NOT COME HERE FOR ANY REASON!! When I went to pick up my car, the back of my car was full of…read morerandom parts--that should have been reinstalled on my vehicle--and road debris. Have had problems with my wheel wells because fasteners were NEVER REPLACED. No discounts here either--you are screwed no matter what. And OBTW--my handicap tag is missing! Real bunch of sloppy dirtbags. AVOID AT ALL COSTS

I just want to say, Thank you so much to Paul! I was recommended to give you a call through a…read moreservice from Donnelly College about my Honda Civic. I talked to Paul the week before and he gave me a time that I could come in to have my vehicle assessed. I told Paul that the time conflicted with my class, and he told me that was okay, transportation could be provided.Samantha made sure that I got back and forth from school, just like Paul had assured me. My experience was professional, courteous and comfortable! I've been having a really hard time finding a decent mechanic being that I lack knowledge for vehicles . Paul drove the vehicle around, and even had someone else check behind him for a second opinion. My check engine light has been on for months, even after I took it to Jiffy Lube, in which wanted to do a transmission flush that would have totaled to $80.00. Paul called me and told me that I only needed an oil change that wouldn't even cost half the price of the service Jiffy Lube claimed that I needed. Paul was right because for the first time in awhile, my check engine light is not on! As a matter of fact, I'm just going to be honest, Paul said the oil change was on the house, and that he understands that I am a college student trying to graduate. I was prepared to make another appointment when I could pay him, but he insisted that he took care of the issue so that I could continue my daily commute to campus. It's simple things like this that mean so much to me. I graduate this May, but this journey has not been easy. It seems that everything in my life was trying to stop that from happening, including car problems that have prevented me from attending class several times. The fact that the mechanics took the time to be honest with me about issues, and not adding to it for personal gain, means that Roe Body Shop has strong core values such as integrity and honesty. This is truly a service that cannot be bought, and I Thank you Paul, Samantha and fellow mechanics for showing human, unbiased, and generous care for your guest! .

Max is the best! These guys really know what they're doing and have great customer serviceread more