I can't say enough about the great experience with Gerber Collision Palm Desert. The entire staff really understands customer service. They show empathy and understanding. But the best part is the product they deliver. My the front of my car was destroyed and today when I picked it up my Lexus was beautiful!!!. Thank you Todd, Adrian and incredible team of repair experts. And this is a compliment from someone who has been in the auto industry for 30+ years. read more

GREAT service, fair pricing, good work! The team here is wonderful - SHOUT OUT to Adrian, Rita & Todd!!! They took care of my girl aka THE CAMARO:)) read more

You never hope to require a collision repair shop but my car was side-swiped and this was my insurance-preferred shop. My experience was excellent. Lee was my estimator and he was knowledgeable, personable and professional. He ordered the car part quickly and kept me informed of the process and progress. The front-desk administrator was friendly and efficient. The office was spotless. Highly recommend.. read more

I really appreciated the outstanding service and care Gerber Collsion & Glass showed even though my issues were minor ones. While another body shop estimated $1000 for the minor repairs, Gerber had a technician buff out the damage and didn't even charge me. Adrian, in particular, was great to work with. read more

Lee, Rita, and all of the technicians at Gerber genuinely care about their customers, and the repair work is literally undetectable. My vehicle was restored so completely, it looked as good as the day it rolled off of the assembly line. They worked seamlessly with my insurance company, making the whole process very simple. read more

Gerber Collision & Glass - Actual repair work. - Body Shops Near Me - Palm Desert, California

Great staff here. Everyone is friendly and helpful. Google maps only gets you to the business complex so they should tighten up the nav. Beyond this, outstanding. read more

This place is amazing!!!!! I have been here twice before and I can not say enough good things about everyone here! They treated me like family and I will recommend everyone to come here. read more

My husband and I took our Chevy Colorado in to be repaired after two separate accidents, and Gerber collision did amazing! Turn around time was super quick! Our truck looks brand new. Adrian O. Took care of us and kept us updated every single day and every step of the way from ordering parts, repairs, paint and putting it all back together! They took good care of our truck and will definitely recommend Gerber to everyone who needs work on their vehicle done! Their team took care of all the insurance stuff as well as getting us in contact with getting a rental and getting picked up when we dropped our truck off and left our rental with them at the end and made it so convenient on us! read more

Sloppy work. Poor quality control. Employee lost my wheel lock key They left tools in my car Had to return 3 times to get my repairs done somewhat correctly. Poor communication between employees and management. read more

I got side swiped only a few months after I just fixed my car from sand damage. Since I already loved the work Gerber collusion did on my car from the sand damage claim of course I went back to them! They got me in real quick and were very good at communicating about the progress. Kind of bummed that they finished so quickly because my rent-a-car was a dodge challenger! But so happy that my car was like new Again! Wonderful staff in the office, professional but relatable. The manager Tod was great at making sure I got quality service! Thank you to the staff and all who worked on my Car! read more

Did a great job fixing our Palisade. Highly responsive and very good quality workmanship. I would use them again anytime.

Gerber took care of all damages to our car, after a semi truck's tire tread blew onto the freeway in the front/side/underside of our car, causing over $3000 in damages. Gerber took care of the car, Lee was awesome, going out of his way to ensure that the car was ready earlier than promised, (our insurance covered all but the $100 deductible) and we were pleasantly surprised by the attitude of all the employees here! Super friendly but really professional. Update: About a month later, the rear window on the passenger's side of the car retracted into the door and although I could hear the motor working, the window was not able to close. (Of course, it was raining and blowing - and shiver me timbers! There's me, on the freeway going 70 mph, feeling like I'm on a motorcycle! Wind-blown hair, rain on the upper half of my body). Well, Gerber to the rescue AGAIN!!! Went in to see them - they were able to raise the window (how dry I am!!!) and they ordered a replacement track system (?) Called me a few days later to come on back - took 30 minutes, and in the unbelievable act of outstanding customer service, the manager, Todd, informed me that our insurance would NOT be billed. We would NOT be billed. They were doing this as a courtesy to us!!! Could not believe it! These people ARE what customer service means. They do awesome work, with an awesome attitude. Don't bother going anywhere else - if you want the best - then GO TO THE BEST! read more

I took my truck in to get a new tailgate painted and put on my truck and I came away with amazing service, quick turnaround, and a great price! read more

I recently experienced what I thought to be a serious problem with some trim and a disturbing noise under my car's front end. Based on the favorable reviews, I drove out to the Palm Desert location for advice and assistance. I was greeted immediately and then introduced to the shop manager Todd who assessed the matter and to my relief, informed me that it was an easy and affordable fix. The crew even made the repair and had me on my way quickly. One hopes that they will never need an auto body repair shop but this location and it's manager will be my "go to" if the need ever arises, I highly recommend this Gerber location. read more

Gerber Collision has done such a beautiful job painting my car. I drive an Escalade and was precautious when selecting a company to do the work. They were helpful with my insurance . Everyone in the office is great. They do a great job keeping you up to date on the status of repairs and delivered my car when promised. Quality work and quality customer service. read more

Gerber did an outstanding job repairing my vehicle. Lee made it very easy from the beginning. Adrian kept in constant contact and they were able to complete my repairs more than a week ahead of schedule. They returned my car looking fabulous and even cleaned not only the outside but the inside as well. Highly recommend!! read more

My first clue should have been When I dropped off my car and the service lady and the guy she was walking in with look at my car and started laughing. My bumper was hit and ripped off by a truck so AAA told me to take it there. After 4 or 5 days I was told by one person they can't warranty the repairs and can't do the work cause they can't match my paint. I ask them at drop off will matching paint be an issue and I was told it wouldn't. Then I got another call telling me they can't warranty the work because my radiator support is damaged. The support was damaged over 12 years ago and does not touch my bumper. I've been a mechanic for over 20 years. They could have replaced my radiator support or reshaped it, and fixed the bumper but instead they told me to they declined to work on it. I would have paid for it. My bumper was hit in the corner no where near my radiator support. I had to get it towed to Matthew's Auto body whom was highly recommended. Matthew exact word is " why would I care about your radiator support when I'm fixing your bumper." My goal was to repaint the whole car. Gerber never asked anything, just declined to work on it because previous damage to my support. It's amazing how Matthew's had no issue and Warrantied the work he did for life. Also I decided to repaint the whole car and get new lights, new trim pieces and more. I restored the whole car and Love Matthew's Autobody. I would have had Gerber restore it, but they never asked. read more

Gerber Collision & Glass - Body Shops Near Me - Palm Desert, California

Gerber Collision & Glass in Palm Desert has done two OUTSTANDING jobs repairing my 2018 Hyundai Elantra! In May of 2022, they quickly replaced my broken Passenger Tail Light. Amazing! In late November 2022, I discovered that some UNKNOWN JERK left a 3-foot "S" scratch on my right-side rear door. What a jerk! On December 1st, 2022 I drove my scratched Hyundai Elantra to my TREASURED repair team at Gerber Collision & Glass - Palm Desert. Heavens to Murgatroyd!... in 20-minutes they completely removed the ugly scratch and left the door looking brand now. I Highly Recommend anyone with a damaged automobile take it to Gerber for their Outstanding repairs! H. W. Benjamin Larson read more

Absolutely amazing service and work . They had my car completed in 2 weeks and back on the road looking brand new and beautiful. Adrian was amazing at keeping me updated on the repairs of my car as well . Thank you so much gerber collusion for getting me back into my car !! read more

Lee was amazing at Gerber! Lee communicated with me through the whole process of my repair and helped with all my questions and concerns. He really put my mind at ease with his reassurance and personality ! Will refer this shop to anyone who needs it ! read more

thank you, Gerber collision team at Palm Desert for treating me like if I was family getting everything done perfect and on top of that on time thank you very much as my car is what pays my bills on the full-time driver and it seems like people at Gerber collision and got the vehicle back to me as soon as possible and a special tha to Lee Malinowsky read more

Can not thank everyone at Gerber Glass and Collision enough. After our very scary experience, it was wonderful to have the repair of our car be so professionally handled. We were kept up to date with the progress and the car was repaired just beautifully and within the time they quoted. The car was thoroughly cleaned on the inside, it felt so good not to worry about one speck of glass remaining. They handled the return of our rental car too! Thank you Adrian, y'all are awesome!!! read more

Todd and his crew did a great job on my wife's Lexus. They were courteous, informative, and professional. Communication was on point throughout every step of the repair. Quality work and service! read more

If you are looking for impeccable service come here ! Lee was amazing to work with ! He kept us up to date on our car and had it fixed within two days when it was supposed to take 5! I can not express just how amazing the customer service is here! They go above and beyond ,and were so pleasant to work with. I won't go anywhere else from now on ! read more

So, I was hit in July. They were so busy my van had to be transferred to their San Bernardino location (we won't get into that) but anyway, they managed to fix it in a timely manner thanks to Todd and Rita. Working with them was great. They took care of any and all problems with my brand new vehicle, got me a rental no questions asked, they treated me with respect and it felt real. Not like most places seeming to only care about money (Toyota dealership) they took care of everything no charge, no complaints, no fighting back. I would recommend this location to anyone. Thanks for taking care of my brand new Sienna like it was yours! read more

If you are looking for quality work done right the 1st, on time, at a fair price, go somewhere else. After being quoted 9k for my sand damage claim for basically 1 side of my veh, first they said I'll prob need to submit a 2nd claim. Then they said we'll look closer once it's in the back. Then about a month later they said it was finished, but new total billed to my insurance, AllState was over 14k. Problem is, not one additional part or work from the initial estimate was done on the passenger side. I know insurance fraud when I see it, I know inflated labor hours to justify the higher final bill. Gerber tried to use badly refurbished parts, installed parts as new that clearly were not new, and provided excuse after excuse. Even tried to say the pits in the "New" windshield must have occurred during the 1.5hr it was parked out front waiting to be picked up. After one call to AllState regarding their authorized repair shop, my vehicle was back in the shop for another almost 2 weeks. So about 6.5 weeks later only after complaining to AllState about the poor service and lies at Gerber, did we get our vehicle back almost right. I will say as a sorry to us, Gerber did have several small door dings around the vehicle repaired even though they initially asked for and additional $300 out of pocket. Shoulda billed that into the other 5k worth of work they didn't do. As a over 20 year customer of AllState, due to their relationship with Gerber, I will never use this company again. I still have loud wind noise that we didn't have before, but I would rather deal with that than deal with Gerber Collision and Glass again. I don't normally Yelp, but you guys at Gerber deserve this one. read more

Best place ever for collision repair. After some jerk did a hit and run on our parked car, the insurance company directed us to Gerber. I did a quick search and was reassured by the reviews that they'd be good. Turns out they were better than good. The repair was great including the repainting. You'd never know there was a problem. They also cleaned the car, which we hadn't expected, fixed a burned-out tail light they noticed when we were about to drive away, and even picked us up to get the car when Enterprise didn't have a driver for us. They finished the work in two days, unheard of in my experience. They were also super personable, funny, and nice. I can't say enough about Lee, Rita, and Todd. They went beyond the call of duty. I recommend them without reservation to anybody who needs a collision repair. Thanks, Gerber! read more

I was the proverbial lady in distress last week when Todd (I believe that's his name) at Gerber Collision and Glass in Palm Desert came to the rescue. I left my car at a car wash for cleaning and when I returned for it my rear view mirror was just dangling there. None of the guys at the car wash could install it back into its base on the windshield. So I took the car, with the mirror bouncing off the windshield to the nearest auto shop to see if they could easily and quickly put it back in place as I had a two hour drive back home ahead of me. They couldn't stop what they were doing to help me, but they did give me a tool I needed to unscrew the metal part off the mirror base, which then hooks into the base on the windshield. I was told that's what I needed to do first. I unscrewed the metal backing, but there was no way to keep it from falling out of the windshield base (it's suppose to click in). I didn't know if there was a part missing or what since I'm not familiar with how rearview mirrors stick to the windshield. One Mechanic did eventually come out to try to help, but he only made the problem worse by bending the metal piece. After about an hour of fruitless results, he did help by recommending I go to Gerber Collision and Glass down the street. When I got there, the people behind the counter were immediately sympathetic just from the expression of frustration on my face. Todd came out to my car and assessed there was a problem with the metal part of the windshield base being bent. I could only imagine the guy at the car wash doing chin-ups on my rear view mirror! Todd McGivered it back into place recommending I get a new base on the windshield sooner than later (already ordered!), and without charging me for his time and know-how sent me on my way for the long ride ahead WITHOUT the rear view mirror annoyingly and constantly swinging into the windshield. You don't realize just how much you rely on your mirror while driving until you don't have it. So thank you Gerber Collision and Glass and Todd for saving my ass that day and allowing me to have a pleasant and safe drive home. It's a long review for a relatively quick experience but it's too easy to leave bad reviews so a good experience with a business (in my case, their willingness to help someone in immediate need...for no payment to boot) merits the "customer" taking the time to have it be recognized. read more

The staff at Gerber Collision is friendly, courteous, and very efficient. I had been rear-ended in my new Chevy Tahoe and it required substantial work. They did an outstanding job. The workmanship is superb and the customer service excellent. The car was ready as promised and looks as good as new (which it was). They go the extra mile to ensure the vehicle is restored to its original state and they keep you informed. read more

Rita, John & Sheldon went above and beyond my expectations! Starting with Rita staying on the phone with me and giving me directions to the shop to Mr. Sheldon taking time to assist me right before closing and explaining the process/time frames to get my car fixed and John communicating with me via email when my vehicle was ready to be picked up. Besides receiving excellent customer service the job performed on my vehicle was immaculate! The bumper looked amazing and Sheldon kept his word when he said the paint color (which was my biggest concern) would not be an issue and matched perfectly. Rita called enterprise and arranged to have me picked up and I really enjoyed our conversation while I waited in the lobby. I was offered coffee and water while I waited and the facility was clean and very well maintained. The team was courteous and professional, communicated efficiently amongst each other and with me, knew what they were doing and an absolutely pleasure to work with. Gerber Collision Palm Desert has gained a life long customer and I will be referring all my clients and family members to this location. read more

My insurance company recommended Gerber for the repair of my 2015 Toyota Corolla's bumper. It was my 1st time being in an accident and I really didn't know the process. But Gerber Collision explained everything to me from start to finish about how they will repair my bumper. Lee and his front office staff were professional, and provided me with great customer service. From when I dropped off my car to when I picked it up, it all went smoothly. Kudos to them for all their hard work with auto repairs! These people have a hard work ethic that is hard to come by these days. My Bumper is beautiful! read more

Gerber collision recently repaired my 2018 Honda CRV to factory originality. Lee and his team were awesome! I was rear-ended by an uninsured driver and distraught. Lee took the time to explain the process, kept me updated and was simply a pleasure to work with. My car looks as good as new and I am both thrilled and so appreciative. I am a Gerber customer for life! Best care I've ever had following an automobile accident and the repairs are guaranteed for as long as I own my vehicle! I am one very satisfied customer! read more

Lee and Megan were amazing. They helped fix my car, and took amazing care of me. They worked with my insurance company and made it as painless as possible for me. Very professional and friendly. I will definitely recommend them to everyone! read more

Great shop! The owner treated my whole family good and I would recommend this shop to anyone looking for a good, honest mechanic who values customer service. read more

The team at Gerber Collision in Palm Desert were amazing. They communicated the status of their work regularly, the final invoice was exactly the same as they estimated and the ease with which to work with them was extraordinary. I am very pleased with the work they did to repair my car and would highly recommend them. read more

I brought my vehicle here after having another State Farm authorized shop(see other review) do a horrible job of painting/repairing dent. There were scratches/massive swirl marks in the paint, and the factory texture was not matched, leaving my car looking like two different vehicles. Gerber was FANTASTIC from start to finish. I wish I would have brought me car here in the first place. They fixed all the damage that the other shop caused, and the entire process was seamless. Lee and Megan were great to work with. If you love your car like I do and want it done right the first time, Gerber is for you!!! read more