I have taken my car here and my granddaughter has had her car here for body work and also engine…read morework I would recommend them for any car or truck work. the customer service is exceptional and so are the prices. My place of business from now on. Dawn R

Best shop ever. My entire family goes here. They keep you updated and informed. Turnaround is…read moreamazing. I had issues with my car, and it took a day longer than expected because ordering parts right now is hard. However, they kept me informed and went above and beyond. A great family-owned business. You won't be sorry.

Joel Lansangan!!!(!Sales)And David Gandel (GM) Of West Hills Honda...Remember those names when you…read morevisit West Hills Honda !! Hands down the best sales person ever to work at Haselwood! I have been buying from Haselwood for the past 30 years and never have I Ran into such a great Human in Sales. Makes the Car buying experience Fun not stressful and no pressure! Love this! He is enthusiastic and always making you laugh! and truly wants you to buy the right vehicle. Bought a 2026 Honda Civic Hybrid car!! Amazing car and such great Gas Mileage. Thank you Joel!!! My family and friends will be buying from you all the time. Also The General Manager David Gandel is a great guy! Very honest and upfront! Will always return your call, and he means it when he says he will take care of you!!! First hand experience on this deal and the Gmc Truck I bought from Joel 2 years ago! I just want you guys reading this to know, that I will be buying from West Hills Honda from Joel Lansangan and General Manager David Gandel for every make of vehicle. Joel can sell any car, truck in the whole West hills Autoplex. And I know The general manager cares about his customers! Huge advantage of going to WEST HILLS HONDA OF BREMERTON! MIKE AMICK

Honda West Hills made my service experience one of the best I've had at a dealership. Megan was…read morehelpful and communicative from the start. The location is really nice and has a great waiting area with refreshments while you wait for your car. They also offer a shuttle service up to 15 miles from the dealership. I felt confident with the services completed and outside of the items under warranty, the price I paid for the out of warranty items were fair.

Although I wound up using another transmission shop, it's only because my car was already broken…read moredown there. Zachary worked hard today to get me a quote that came just under the other shop's quote. He knew I was shopping around and encouraged me to do so, which definitely built trust with me. He showed integrity by telling me that the other shop's quote was also reasonable and gave me some things to ask about to make sure I was covering all my bases. He took the time to not only build a competitive quote for me, but explained transmission maintenance to me in a way that made sense without making me feel unintelligent. Though I believe the other shop to be trustworthy as well, this shop is closer to me and I will be giving them my maintenance business as well as recommending them to my Kitsap friends and family.

Great place. Did what they were supposed to. No pressure at all. Very informative about my truckread more

I bought my 2019 A Spec RDX from Rob Lee a couple years ago. Each time I was at the dealership, Rob…read morewould always remember us and come to greet us even if it was for a service visit. When the 2022 MDX came out, we were instantly drawn to it for our growing family. I contemplated the Q7, Atlas, and some other third row SUVs. I was inclined to stay with Acura because of my great experience with Rob Lee and the service team. I've always been taken care of at Acura Bellevue and knew that I didn't want to go anywhere else! Rob was able to work with me on my trade in and secure a 2022 A Spec MDX. He's quick and easy to make a deal and doesn't drag out the process for hours like some other dealerships. (I also appreciate the low pressure sales when it comes to the extra add ons at the end during the signing.) The car came a week earlier than expected and he gave me frequent updates! Rob and the Acura Bellevue team are such honest, hard workers. I highly recommend checking them out if you're in the market for an Acura. They will always make things right and make sure you're satisfied!

I will never take my MDX or our RL to Acura of Bellevue's service department again. I took my MDX…read morein for the A1 service and was told I needed over $5000 worth of work. My car has been running great. I declined the additional services. The next day I took it to a highly recommended mechanic to get it checked out for the services that Acura said I urgently needed. As it turns out, I didn't need any of them. I'm so angry that this company would deceive their customers. I've had large repair bills from them in the past and am mad at myself for not getting a second opinion. I urge everyone to pay attention to the reviews with one star regarding this service department. Find a trusted mechanic; you will save thousands of dollars.

Ladies! I'll be sure to stay clear from this place if I have another problem with my car. I paid…read morethe diagnostic and was told the reason my car was making the sound I described was because my rotors needed to be replaced. They said, "Your brake pads are good! But your rotors are bad." And that was supposed to fix the problem. Immediately, after driving off the lot, after getting the rotors fixed and paying for the diagnostic, which cost me $1,240.48 ... IMMEDIATELY after driving off the lot, my car was still making the same sound!!! I drove right back and they told me the sound that my car was making was NOT A PROBLEM that I needed to worry about!!! And they refused to refund me the $100+ diagnostics fee. I guess they just decided they wanted to fix some rotors that week because they had my car for an ENTIRE WEEK fixing the rotors which was NOT even the problem!!! I asked if the problem could be due to an axel and they told me my axels were good. After dealing with Midas in Renton, I took my car to a different place and was quickly advised that the problem causing the sound was due to a broken axel and it was fixed in a day. I wish I had never taken my car to Midas in Renton. I don't believe they ever even did a test drive before or after they replaced the rotors. I don't even believe the rotors needed to be replaced. I hope this review is helpful for all men and ladies looking for an honest place to fix your car.

I came in for an oil change and was upsold to more expensive oil and told I needed a valve changed…read moreas well. They told me it would be done "within the hour". The front office person then disappeared into the garage. Two hours later I was till waiting when I saw a random guy pull up and both the mechanic and front office guy run out to look at his car for about a half hour (it must have been a friend of theirs). They have always been slow but this was ridiculous and very disrespectful to the actual customers.

I have been leasing Acuras over 10 years with Preston Clark. He is always so available for…read morecustomers. He is very professional and knowledgeable. He actually listens to what u want...he makes u feel like family...Big Shout Out to Preston Clark!!!!!

More than 20 years as an Acura of Seattle customer ended with this service experience…read more My MDX rear windshield unexpectedly shattered, and the repair process turned into nearly five weeks of poor communication, repeated follow-up on my part, and multiple unresolved issues. It took days and several messages just to reach someone in service and get an appointment. I eventually had to involve the General Manager, only to arrive at the scheduled time and be told I wasn't on the calendar. I had documented the shattered glass extensively with photos and video before moving the vehicle because it appeared to be a glass failure. Those materials were provided to the dealership but were never submitted to the warranty team. Instead, an inspection video cited missing glass as the supposed point of impact, despite there being no impact. Once the vehicle was dropped off, virtually every update required me to call. My insurance company also struggled for days to reach the service department, leaving me to help coordinate communication myself. When I finally picked the vehicle up, a loose rearview mirror I had specifically requested be repaired was still not fixed, and broken glass remained in the rear of the vehicle. Two days later, the first time I used the rear tailgate close button since the repair, I discovered it no longer works. It worked perfectly beforehand. Mistakes happen. Repairs take time. What is much harder to accept is the repeated lack of communication, ownership, and follow-through. This was also my second service experience in a row with similar scheduling and communication problems. After more than two decades of buying Acura vehicles here, I won't be returning for my next purchase.

I had a broken window due to theft on a rainy Saturday. I called around town and Brian at…read morebull's-eye was the only one that offered to get me in on such short notice he fixed the window and in under an hour and I was out of there! had another issue with the motor he ordered the part, went back on another day and he had it done in 15 minutes. I highly recommend Brian at bull's-eye auto glass for any of your auto or windshield needs.

Have used them twice. Each time they were easy to work with. They will go to Lake Stevens which is…read morereally convenient (satellite will not). My insurance reimbursed me for their repair without issue. Hopefully won't need to use them again, but will call them if needed.

This business goes above and beyond what I what I ever expected from a repair shop!…read moreI called them at 4:10 on a Friday afternoon when my power steering got a serious leak.(Stop Leak wasn't going to work) They said I could bring it over and they'd take a look at it. It's a 2014 Itasca Navion RV that I had scheduled to rent out that Monday. Their guys diagnosed the problem and were able to find a part and get it delivered Monday morning. They replaced the whole rack and pinion steering system and aligned the tires that Monday and my renters were on the road Monday evening. I'm still blown away they were willing and able to make that happen! Thanks to Sean and Jacquie in the front office and to the great mechanics that are working in the shop. You ROCK!!!

Knowledgeable, helpful and kind people. Go out of their way to do the job right! They understand…read morepromise and over deliver!