This used to be my only go to place before the sale. My radiator was replaced here less than a…read moreyear ago, when it was Automotive Service (great community people before). Now that it is Legend, they would not even review the radiator leak that I have from their install without charging me for it. I declined and will no longer be bringing my personal or company fleet vehicles here. Some people can't see the forest through the trees. Treat people right. I guess that's what I should expect from a Used Car Dealership. Lived in Burien for 20 years and will be pushing everyone I know away from them.

My car was given back to me in pieces seems the tech was young so I let it slide and completed the…read moreassembly myself. Was renbursed $150.00 and used it to have alignment at another shop. Then got to looking closer at the TPS I was charged $197.59 to replace and noticed it was never replaced.

AVOID THIS SHOP!…read more Deceiving business practice and ethics, received a quote for $3200 to replace a head gasket in a pro master van. And ended up charging me the same amount just to remove our engine leave it all undone and declined to work on it because the engine needs to be replaced for $10,000. Bait and switch con artists working in Broad daylight

Short version: - Charged $600 for a trunk water leak fix…read morethey couldn't end up fixing after bringing it in THREE times. I had to argue for an HOUR to get half that money back. - They recommended an oil change service I didn't need (I had just changed it myself the previous week). - Worst of all, a very rude snarky condescending front desk guy. Long version: Took it in for a trunk water leak. We showed them where the water trail was as far as we could see. Apparently, they don't listen cause when I got it back and tested it, leak was still there. All they did was clean out the most common cause of leaks (clogged sunroof drain valve) and called it good. I doubt they tried to diagnose before and test afterwards to minimize how much time they spend on it. They didn't even bother spending the time to vacuum all the sunroof debris that dropped onto the car seats. We had to brush that off ourselves before sitting down. Took it back to them and we did this 2 more times but they still weren't able to fix the requested leak. I asked for a refund and spent an HOUR arguing with the front desk guy that it's unfair I pay $600 and the original leak I showed them still occurs. Not to mention the collosal waste of time for 2 people to make 6 trips to drop off and pick the car up. The rude guy working the front desk finally agreed to give half the money back. The worst part about the whole experience was the snarky condescening guy who works the front desk. My first interaction with him was when I picked up the car the first time: "I'm here to pick up the civic with the leak". His response was a snarky "Well we have lots of civics..." He could've been professional and just asked "What's the name under?" His attitude worsened when I asked too many questions about why he had recommended an oil change I didn't need (I had just changed it myself and it was the first time driving it afterwards). That happened the first time we picked up the card. And during the 1 hour argument that happened on the 3rd time picking up the car, he's yelling and interrupting me and halfway through the hour puts on a calm professional voice once another customer walks in the room. This business could use a better person to represent themselves to their customers.

I can't say enough about everybody that works at seeing them. They were great. I had a small…read moreproblem with a lug nut holding my spare tire mount on it stripped out and I couldn't get my tire off, but I came here and they were able to weld it up and make sure that the wheel studs don't come off my spare tire bracket anymore and I can't say enough about them. These people are fantastic if you ever need anything tires automotive small fabric come check them out.

Very very disappointing with this shop and the owner Cesar. Had my car in the shop but didn't do a…read morethorough inspection until the owner order parts for my car. Without a doubt, my car was not repairable but should have done a full inspection beforehand ordering parts. Wasted my money on my rental and with Norma the receptionist was not able to get me the answers for my car. Do not take your car to this unprofessional auto mechanic.

A big "thank you" to Emilio, Nick, and the rest of the staff at PAB for the great work on my 2023…read moreLucid Air. PAB replaced my front bumper and repaired several other hidden parts after I hit a deer. They got the job done quickly and it looks like new. After having had a less than stellar experience with another Lucid authorized dealer, I was very happy to have such great service. Emilio got the parts ordered immediately and worked with my insurance to get an estimate quickly. He did a good job communicating the job status and returned my calls quickly. PAB is located just down the street from the Lucid dealership, which makes any vehicle transfers easy, and I can't recommend them enough. They even detailed the entire car before returning it to me!

Today was my lucky day because today is the day I walked into Pacific Auto Body (on Airport Way)…read more I had a minor scratch on my SUV from a collision with a yellow rail. Super minor job, and I wondered if they could fix it quickly and simply. And they did! Shoutout to Nick who so kindly drove out to a different location to pick up a buffer and cleaning material to get the yellow paint off. It worked like a charm and all the paint stains came off. I really appreciated their help and willingness to accommodate. I could also tell they were busy with a lot of customers' cars parked in their lot -- indicating to me their popularity. There are a lot of choices for auto body repair --major or minor-- in Seattle, but if you happen to be looking in the SoDo/Georgetown area, these are your guys and gals. Thanks Pacific Auto Body!

Mike was so helpful and friendly. Walked us through the insurance maze and getting a rental car…read more Very happy with the quality of the work. Our car looked like nothing had ever happened to it! Would use again and recommend to others.

My beloved car was recently involved in a hit & run, and my insurance claimed it a total loss. I…read morewanted to get a second opinion so I hit up Yelp and set up an appointment at Michael's Collision Center. Right away, Mike greeted me warmly - and by name! - upon arrival. He got a quick overview of my accident and where I was in the insurance process, before assessing the damage. He thoroughly explained what repair would entail, the timeline to repair, and ran some quotes. My previous collision evaluator provided a similar repair quote, but Mike made everything much easier to grasp and comprehensively overviewed what each step would entail. Mike told me he operates the way he'd like to be treated, and that very much came through. He was extremely professional, approachable, and real, and talked to me like a human not a checkbook. He took the time to explain allll the nitty gritty and gave me all the data I needed to make an informed decision. I ultimately chose to let my car go (still sobbing!) but I felt empowered and comfortable to make that decision based on Mike's thorough assessment. Our interaction was relatively short, but I'd absolutely return to MCC if - god forbid - my future car requires collision repair. Mike is the man!

Naoth Automotive is now my forever go to mechanic shop…read more A previous large automotive shop quoted me over $2000 for some simple work. It was so bewildering that I never want back to them. I took my car to Naoth and they were able to show me what was needed and what wasn't, and quoted me for a fraction of the cost of the other large chain corporation. They're reliable, honest, reasonable, and trustworthy. Take your car here and you won't get taken advantage of like other shops do

been going here for 4 years and they've never done me wrong. I will go to Naoth for everything from…read moreoil changes to transmission replacements. They always charge a fair price. As of this writing, it's 130$ per hour. Jun (the main mechanic) works magic. Paul answers quickly and schedules through phone or text. Ricky is knowledgeable and helpful. I always appreciate the fast and quality service they provide!

Good customer service, but a bit slow responses via Yelp. Upfront pricing though when you get a…read morereply from them. But i had to ask clarifying questions to get what i ultimately need. Good value as well, based on the quotes i got from other shops.

Great experience getting my car repaired through Auto Perfect. Vincent and Nanni have been great to…read morepartner and work with

I had a bumper that was falling off our car. Craft collision…read morewas able to give me a quote online. They did excellent work and even guaranteed their work. Parts & Labor was $200 which was lower than I expected. Highly recommend them

They did a great job on my Mercedes. Excellent quality, friendly staff and fair price. Repair was…read moredone in 1 day. I highly recommend them.