I received quality, timely, competent, personalized service from the owner. I highly recommend this…read morebusiness. My bumper repair paint match was better than original factory in appearance.

From the owner: Expert collision service ! Our name speaks for it self !…read more The Quality Body Shop has served the Auburn area for over 20 years. We offer full service auto and collision repairs and are trained to work directly with your insurance company to make sure your vehicle is repaired back to its original condition. Please call for an appointment today.

This is the second time we have had a situation with the Service Dept here and there won't be a…read morethird. I Scheduled an appointment for 3pm for a power steering problem and my wife arrived a half hour early, then service person tells her that they can't look at the problem with my 4 Runner (that was purchased new from this dealership) because they are back logged, and the next available time was a month out. She took time off from work to make the scheduled appt and drove 45 mins from home for nothing. Again, we tried to give Fox our Business because it is closer to home. We will go back making the 90 min drive to Hoselton Toyota in East Rochester where we never had any troubles and should have Stayed - GOOD RIDDENS -

I had the worst experience of my life buying from fox ts. Nothing that was supposed to be done to…read morethe 2017 tacoma before pick up was done. Still a chip in windshield, never painted scratches in paint. They didn't even detail the interior...it was filthy. And this is after salesman Cody made us wait 2 weeks to pick up. Complained to sales manager who said he would pay for detail at a shop close to us. Never did! We will never again buy from them. Aggravation and disappointment that cost us over $30,000. I'll stick with Basil Toyota in lockport. Class act.

Ashley was great to work with. I came in trying to help my parents find a vehicle and honestly they…read moreweren't even totally sure what they wanted yet, but she was so patient, down to earth, and easy to talk to through the entire process. She sat with me for sometime going over different options, answering questions, and never once made me feel rushed or pressured. On top of being knowledgeable, she had a great sense of humor and just made the whole experience feel comfortable instead of stressful. You can tell she genuinely enjoys helping people and actually listens to what you're looking for. Car shopping can be overwhelming, especially when helping parents on a fixed income, and Ashley handled everything with kindness, patience, and professionalism. Overall just a really great experience and I'd highly recommend working with her.

I had a smooth, no-pressure experience purchasing and trading in my Honda Accord. I came…read moreprepared--I had done my research and knew the "out-the-door" price I was aiming for, as well as the value of my trade-in. I even had an appointment scheduled with Lamacchia Honda the next day for comparison. Over the years, I've had mixed experiences with their service department, but never with Joanne--she's always been wonderful. Mat Willsey was knowledgeable, professional, and very respectful, which I especially appreciated as a female buyer. I highly recommend working with him. I also liked the new open layout of the showroom--it made the negotiation process feel more comfortable and transparent. In the end, I was very happy with the financing (which was better than my local credit union), the trade-in value, and the final price, which landed right where I wanted it. I'll admit, some of the negative reviews made me hesitant at first, but after my experience, it's clear many of those relate to service, not the purchasing process. I'm glad I gave them a chance.

Johnny and his wife had been detailing my husbands car for a while now. He even repainted the hood…read morewhen it needed to be done. This is now his go-to detailer. We found him to be very reasonable for the quality of work he does. Also, this winter he sprayed the undercarriage of my husbands car. I highly recommend him.

Very professional, and timely. No gimmicks or hidden fees. I had concrete acid stains on the car…read moreand they were able to remove it at a very reasonable price. Happy with the service.

CNY Dent Repair (Rob) really knows his stuff. He came to my house and removed 2 dents and the…read moreresults were nothing short of amazing. If you want a dent removed i would recommend "CNY Dent Repair" and "ONLY" them .....

Rob was very easy to talk with to set up our appointment. WOW! What a job he did on a very…read morevaluable car! Had a pretty ugly dent and when Rob was finished ... it was GONE, GONE, GONE! Like never there! This is no exaggeration. His work is nothing short of amazing. I will call Rob again for any kind of dent repair. The result is just like magic. I give Rob at CNY Dent Repair my absolute highest recommendation!

Do not buy a car from Fox Chevy in Auburn New York I went in to buy a new car and they talked me…read moreinto a Nissan rogue SV which I'm happy with I love the car but the issue is is the problems with the car now where to begin. The car was in service so I didn't really get a chance to look at the car before purchasing which is absolutely my fault I'll take fault for that but I was told the car is an excellent shape great car and I have tons of warranties mechanical warranties I have interior warranty and exterior and this is where the problem begins. After inspecting the car after I send all the paperwork like a moron because I should have looked at the car beforehand but it was in service and I went on their word which is another mistake I went to pick up the car and noticed that the hood of the car was rock chipped to hell awful so I was told that I had some sort of interior and exterior warranty that would cover that there's a first issue. Secondly the front driver seat has like three rips in it and it's peeling The seat is falling apart and I was told I have a warranty that would cover a new seat so I go through the warranty process and it's denied. Come to find out I actually do not have a warranty for exterior or interior The warranty only covers cleaning covers nothing else I do have a mechanical warranty thank God but I was lied to by the dealership and we have been fighting for probably 2 weeks now to get the seat fixed and the rock chips fixed on the hood well low and behold this dealer ship is a joke so I am now with seats that are peeling in a hood that looks like garbage. My sales manager is to the point now where I'm stressing her out so bad that she will not call me or answer any of my messages she has completely blocked me pretty much and when I went in there the other day they said they're going to fix the seat but they're going to make her pay for it which is not her problem and on top of that it's not going to be a new seat they're going to patch it basically. Don't make the mistake I did folks Don't go to Fox Chevy or any Fox. This would be the last car I ever buy from this company they are a joke and they lie and when you try to get a hold of your sales rep or anybody else they ignore you I made a mistake and now I have to pay for it.

I'm sorry to say, and I don't like to post bad reviews, but beware! This dealership used to be…read morefantastic. Now, it is so terrible ....... The service is awful and if you would like your car to sit there for a month, this is what you will get. Do yourself a huge favor and take your vehicle anywhere else. I mean that. After 15 years of servicing my car here, I will never go back.

I needed a yearly state inspection on my pickup. I stopped in and Bert made me an appointment for…read morethe following day. A customer shuttle was available to run me to work at 8am but I didn't need it. The service work was performed along with an oil change and tire rotation. Competitive pricing and kept me updated with final cost.

Oakwood has always been my go-to repair shop. In the past few years, management changed, and the…read morequality is now gone. In the past they always stood behind their work, but no longer.

Never had any problem there. Always friendly and get the work done. Prices are reasonableread more