Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper

Excellent customer service. Knowledgeable. Checked tires, fluids.... Even wiped off any…read morehandprints on hood after closing it. (I especially like this)

Great service and prices and Tom is super knowledgeable and honest. It's so satisfying knowing you…read morewill get only what is needed for repair work and it will be done correctly the first time. My girlfriend and I have been bringing our vehicles to Tom since he opened and have made it a point to let our friends and family know this is place to bring your vehicle for most any type of maintenance or repair it may need. It's been a long time since a family member owned an auto repair shop in town and since that time I've utilized several different shops with mostly mediocre results that kept me searching for an honest, down to earth, great mechanic that I've finally found at State St Auto. We will definitely continue to patronize this awesome shop.

Liberty gave me an estimate that was much lower than two other shops. They told me the work would…read moretake two days. My car was done in one day, and it didn't cost even a dollar more than the estimate.

Dropped the car off to have gas tank changed. I even had the parts for it. I was told it would be a…read moreday or 2... well two WEEKS later, they still haven`t gotten to it.. absolutely no communication! this is ridiculous! It would have been less painful to change it on my back in the driveway.

My father recommended this repair shop to me because he said they are very fair and do good work…read more He takes his car here whenever it needs some sort of service but I hadn't been myself before today. I had what turned out to be a minor problem and they took care of it within 30 min and didn't ask me to pay.... told me just bring the car back whenever I needed other service. Good people, good service. My father was right.

Gary and his team do a great job. I have been using this team since I moved to the Manlius area 5…read moreyears ago. They are very transparent and have done everything within their means if anything ever goes sideways, due to part manufacturing or any other issues. They are always busy so as a customer you need to plan, but I have had a couple of emergencies that he has always stepped up and took care of my family! Highly recommend!

Had my car towed here after being in car accident. They handled most of the paper work for other…read moreinsurance company to pay. Car rental came there to pick me up and I WAS THROUGHLY SATISFIED WITH REPAIR ON MY CAR. All the paint job matched beautifully and Justin and his Dad were very tolerant of me checking on progress etc

Good communication. Loaner vehicle available. Faster turnaround time than even just getting the…read moreestimate from the shop that my insurance company recommended. Great work quality. Prices seemed reasonable. Excellent value overall

The company was great from the beginning all the way through. Communication was amazing, it was a…read morechallenging repair, but I always knew what was going on. I got a phone call or text every day. Im 250 miles away, since this is my daughters car. The replacement part was defective, and they complex repair needed to be re-done. Again communication was stellar this time too. I highly recommend K &C for repairs. Thank you to all involved!!

This entire company was great to me from start to finish. Smbdy ran a light n smashed my brand-new…read morelease, like a pumpkin. I couldn't get in touch w anybody, therefore, the tow guy offered to bring me home! Way out of his way. Then! The body shop guy (Tom?) Turned out to be very honest - really genuine seeming; informative. They cleaned and detailed my car, like crazy! It hasn't ever looked n smelled so well. Not even straight off the lot, I promise! Def go there if U hv an accident in Syracuse area. A+++++++++++++

Quality work. Mark was super kind and helpful. They got my car back on the road. Thank you Mark!!read more

Bumbling stumbling fools. Ok so here is my story. I damaged the front plastic bumper,…read moregtill/headlight on my Santa Fe get an estimate, mention to Mark that a connector was damand plan a drop off at the Dewitt Northside. They move my drop off date but fail to inform Enterprise so no rental is available and I end up with a pos loaner with a ton of air fresheners, I don't want to think what it smelled like without them. So it was supposed to take 2-3 weeks but instead it took almost 6. My vehicle sat so long mice started to make a nest in it. As for the quality of the repair, the paint work (front edge of the hood) looks good. They didn't mask very well though i had to remove some overspray from the passenger window. The assembly appears to have been done by a group of kindergarteners. Various part mot fully snapped into place, retainer clips missing etc. I'm still working on getting everything correct. So stay away from northside for anything. I really wish that zero star reviews were allowed.

Good service, both technically and personally. Their prices seem fair and they don't oversell you…read moreon "extras". We use them regularly.

I brought my car to Glisson's for an oil change a few weeks ago. Yesterday, I was driving (long…read moredistance) and started smelling burning. I pulled into a gas station and found the oil was basically empty. I was surprised, as the oil change was so recent. I inspect further and find the oil filter has a major gash in the corner ... with oil stains around the gash. I add 2 quarts of oil and watch the filter. Sure enough, a drop of oil starts to form on the gash, eventually dripping. My question is: how could this have happened? The gash was way too big and obvious to not be noticed (on the edge where you grip w your hand). Did they knowingly install an obviously damaged oil filter? If so, why?? One theory (and this is only a guess, but I'm otherwise struggling to hypothesize a reason to give Glisson the benefit of the doubt here) -- I remember when I brought my car to them, I was under the weather, so as a courtesy to make sure I didn't spread whatever I had, I wore an N95 mask. The person at the shop looked at me weird like I was their political nemesis, so I explained that I was wearing it bc I was under the weather and didn't want to infect anyone else, but that didn't seem to change their disposition at all. Again, this is just a guess, but I truly cannot fathom why they would have installed a visibly obviously damaged oil filter on my car. (If someone can provide a valid hypothesis, I will delete this review.) Either way, my engine may have extensive damage due to driving without oil to the point it started burning. Arrggghhh.