A huge thank you to Don Bailey for wonderful customer service. My husband and I bought two used…read morecars from him this past week. He is very responsive and made it all happen. Smooth and easy! Thank you Don!

i went to Ontario auto cause my parents had purchased a vehicle from them. Seemed like a good place…read moreto do busines. but Little did I know. I have been having an issue with my truck from day one. and the issue is a horrific shake. I have went to Ontario auto twice in less than a month. And addressed the problem with I am guessing is the service manager and he keeps telling me it's a normal factory shake. the Shake is coming from my drive shaft being out of balance . And possibly u joints. And he to fix it. And I asked him to come take a ride with me sto show him how bad it was. And he also refused. so now I have to get a lawyer for lemon law. plus this Eric character told me to go crawl under all these trucks they have on the lot to see if they all drive shaft weight. VERY PROFESSIONAL THIS GUY IS TO TELL A CUSTOMER TO GO AND CRAWL UNDER A TRUCK TO TRY AND PROVE HIS BS.

This company has very affordable rates, and they are very helpful, whether you want tires, vehicle…read moreinspection, vehicle repairs, etc. Or if you are shopping for a vehicle, check out their selection. Honest, hardworking folks, who are willing to go the extra mile.

We recently purchased a vehicle from Giant Auto Sales in East Syracuse. We could not recommend…read moreGiant any higher than we are. Mark Carter, Jim and all the staff are fantastic and they're honest, and that's refreshing. If you're in the market for a used car, whether it's a high-end used car or something a little bit more affordable I would recommend you at least make a stop at Giant Auto Sales to see what they have. Barb and Steve, Liverpool, NY

I went here for my NY State inspection. They were able to accommodate me very quickly. Staff was…read morenice and helpful. The whole process from check in to completion was about 30 minutes.

Staff is very friendly and easy to talk to, our part came in good condition and on time. They made…read morethe process easy an was really helpful in finding all parts I needed

We are new to the area. I have a Jeep Cherokee that needed service. Dave got right back to me and…read morewithin a day called and let me know what needed to be fixed. Dave was great in that he was completely transparent if we had further questions or wanted to come in and he could give us a better understanding of what needed fixing. We felt the price while not a small fix was very appropriate for the work that was done. We will be using First Choice Auto for any further mechanical needs!! Thanks Dave!

We worked with Erlander to buy a car and he was excellent. Prices were fair and there was constant…read more(useful) communication throughout the whole process. Every step of the way I felt confident in my decision. Truly above and beyond other dealerships I looked at to buy a car. I can't believe I put up with such sub-par service before. We live too far away to get regular service from them, but definitely would if we were nearby. Highly recommended!

Where should i start, my most recent visit was to get some damage fixed on my leased forester some…read moredamage in the front, so they fixed everything but never filled up my whipper fluid container left it empty when it was one of the things that broke.

Had my car towed here after being in car accident. They handled most of the paper work for other…read moreinsurance company to pay. Car rental came there to pick me up and I WAS THROUGHLY SATISFIED WITH REPAIR ON MY CAR. All the paint job matched beautifully and Justin and his Dad were very tolerant of me checking on progress etc

Good communication. Loaner vehicle available. Faster turnaround time than even just getting the…read moreestimate from the shop that my insurance company recommended. Great work quality. Prices seemed reasonable. Excellent value overall

I've had my car(s) repaired and serviced here for several years. They are fair with pricing and…read morewill let you provide your own parts or get them for you (which they handle any defectives if they provide). The bottle return is quick and friendly too. I do recommend A plus overall.

If you are looking for a shop that will be upfront, dependable, honest, and overall good people…read more.. this is your shop. I have struggled with dealerships and chain repair shops not being transparent and trying to take advantage of me. First time meeting the owner and staff I knew they were genuine and care about their work. They took the time to listen and care about my cars needs. To sum it up, great people, quality work, and fair

I had just moved to Auburn and needed brake work done on one of my vehicles; I asked one of the…read moreauto parts stores who they'd recommend. They said to try Xcelerated Auto and I did. And I could not be happier with Joe and Angel's attention to detail with everything from customer service to working on my car! Honest and true, they are my choice for all my auto needs! Don't run, drive to Xcelerated.