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    Gerber Collision & Glass

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 month ago

    Services - Gerber Collision & Glass

    Bumper repair

    Collision repair

    Dent removal

    4 More Services

    Auto hail damage repair

    Rear-end damage

    Auto windshield repair

    Auto windshield replacement

    Gerber Collision & Glass Photos

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    5 months ago

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    Jessica D.

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    2 years ago

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    Down River Body Works

    Down River Body Works

    4.3
    (13 reviews)

    I was recently in an accident and needed a place to get my car fixed. I've only lived in the…read moredownriver area for a year, so I didn't know of any body shops off the top of my head. Downriver Body Works was recommended to me, so I decided to have my car fixed there. Doug, the owner, was very friendly and was thorough in explaining to me what needed to be done to my car. His staff was also very helpful with me through the whole process. My wife and I share one car. We didn't have rental coverage with our insurance plan either. Downriver Body Works offers a FREE loaner vehicle for you to use while your car is being repaired. I was very impressed with Doug and his staff, and will definitely (although I hope I never have to) bring my vehicles back to be repaired here.

    Terrible customer service , the first time they had my car they had it for a month for minor…read morerepairs . Received no calls or updates throughout the process I had to call to get any information at all . When I went to pick up my car they charged over $1,000 more than their estimate claiming they had trouble reprogramming yett this is a Chevy not a Lamborghini . When I finally did get my car back they scratched up the front of my car in several areas where you could tell they were leaning in doing some work . They said no problem they would take care of it and it would only take a few hours once the parts came in yet they've had this car for 2 days to replace a plastic piece on the front end . Very unprofessional very disappointed in their work would definitely not recommend them to anybody .

    CARSTAR Express Tecumseh Road West

    CARSTAR Express Tecumseh Road West

    2.0
    (4 reviews)

    Avoid this place lets see why. So i got into a collision and…read morethe first thing Adam does is take a picture and indicates he needs me to let the adjuster know to contact him for estamates. He deemed the car drivable but one light was not working. Two weeks later after my adjuster settled the claim indicated to take the car to the shop. He was complainingg how he has a small shop and estamates wont be done till 2 to 3 weeks. Maybe that applies to small shops . They lied to my adjuster sayingg they made a price quote . So we went to a great body shop, who deemed it was not drivable one light and the cruise control is damaged, tires shaking! That's liability. The new body shop handled this well. This bodyshop for collision should BE AVOIDED due to their lack of professionalism, horrible service. Small shop should not handle the collisions, stick to what you can handle and also learn how to communicate promptly. Dishonest practice is common in this city but glad this happened as now we have a much better experience and we will have insurance company to not recommend this body shop that can't handle cars staying at the location. That's what i was told and i promised to provide a proper review to my team. Also seeing the review from another person keeping the car and not doing theirn job sounds like a nice claim from the insuranceml.

    I went in for an oil change. Discovered later in the day that I had been dragging the bottom of…read morethe vehicle because they did not bolt the car on the passenger side. When I called, same day to discuss they tried to blame me for possibly jumping a curb. Not only did this oil change take the longest in my driving time and I have been driving for decades, had countless oil changes and this has never happened to me. I am shocked. Now I have to go back tomorrow and try to convince them to repair. I am disgusted by their lack of customer service, blame game and overall unprofessionalism.

    Gerber Collision & Glass - windshieldinstallrepair - Updated June 2026

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