From start to finish the experience was excellent. They were flexible and easily worked within my time constraints, the work on replacing / repairing my ceiling fan/ vent in the camper was completed successfully, they returned to me the "spare parts" and to be honest, I couldn't be more pleased...AND, extra bonus... they are not to far from my home. 2 thumbs up, 5 stars... highly recommend read more

The staff are extremely friendly, knowledgeable and have wonderful customer service. I attended an RV show in Rockland County, NY scouting out an RV I was researching. The Gerber staff were amazing. I also visited other RV dealers at the same show who did not meet the same high standards of Gerber. I purchased my Rockwood highwall through Gerber in a smooth, non-pressure sale. I had some minor issues with the camper and they responded promptly to get them resolved. I highly recommend Gerber RV Truck & Bus. read more

I'm really pleased to have found this gem of a repair shop! While Gerber RV and Bus Repair hasn't finished all my repairs yet, I'm already impressed with their professionalism and expertise. In particular, they quickly identified a leak in my Aqua-Hot system--something another shop had completely given up on. They are also working on other engine-related repairs, and I can confidently say they are more knowledgeable and careful than other shops I've used in the past. Their meticulous attention to detail and commitment to not cutting corners really set them apart. Scheduling was easy, and communication has been great throughout the process. A special thank you to Dave for his help! I would definitely recommend Gerber RV and Bus Repair, especially to anyone in or around NYC looking for top-notch service. read more

Wow! I want to give a shot out to Gerber RV in Hackensack NJ. Someone tried to steal my catalytic convertor and removed half my exhaust instead. I dropped off at Gerber on Tuesday and picked up my complete rig today AHEAD of schedule!! What RV place meets deadlines, let alone is early?? read more

Brought my Jeep in to diagnose why my check engine light was on, and the very informed staff, quickly determined what the issue was and had my vehicle fixed and ready to hit the road in great time. They are reliable, affordable, transparent, and more importantly, honest. It's all you can ask for in this not so honest society we live in, so these guys will be my goto from now on. A very well earned 5 stars! read more

Gerber Review -------------- On November 29, 2017, I brought my trailer to Gerber for repairs as part of an insurance claim, after a motor vehicle accident. I was told it would take 4 days to complete. I specifically mentioned that we have a weekend business needed any repairs done for a Friday. I also requested that they ordered the parts ahead of time so the work could be completed on time. They said to drop it off Monday 1/8/18 it would be done Friday 1/12/18. On Thursday, the 11th they called to say they were waiting on a part and it wouldn't be ready until Monday the 15th. I was livid. They claimed it was a special tape that was needed, when in actuality they measured wrong and ordered the wrong part. In short, they tried to make the wrong part fit, which looked like hell. And I did miss that weekend of business because they wouldn't release the trailer until the insurance paid them. -That's no way to build customer relationship- When I went to pick it up the following week, they had my trailer parked up close to a bus hoping I wouldn't notice the shottie work. The panel they replaced looked worse than the one that was damaged from the accident. I told them it needed to be fixed properly. They told me to bring it back Monday 1/22/18 and they would fix it. Then they called and said Monday the 29th instead. Then they said no, bring it February 5th. Finally on Tuesday February 6 they replaced the panel and I picked up the trailer but the custom wrap still was not installed and I noticed 2 other problems with their craftsmanship. A safety light was reinstalled in a different location and half of it was behind a rain gutter (when I removed it to relocate it, there was no silicone. Thanks Gerber!) The other issue is with a section of trim that was originally one long piece. It appears they had some scraps lying around and pieced them together to save some money. Now, while all this is happening, I'm using my trailer for work without the custom wrap. My business is all about appearance, presentation and atmosphere. So for for nearly two months my trailer is unwrapped and incomplete when they said it would take 4 days to finish. The trailer was finally completed on Friday February 16, 2018, more than a month later than they said it would be completed. If I could give 'zero stars', that's what they get from me. I went to Gerber with hopes of being a long term customer, mostly because of their location. Now, I'll drive as far as I have to. Gerber is not worth the convenience... PS- 3/23/2018 I finally got around to installing the marker lights (note: they took off and never put back on) and noticed more garbage work of theirs. The bottom of the replacement panel was never screwed to the trailer frame but they put 'decorative screws' to make it look finished. read more

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Fantastic customer service !! Quality work,taking all my trucks there from now on. Look forward to a long lasting relationship!! Highly recommended!!! read more

I needed my fridge replaced in my RV and I needed the water tank repaired Daniel and the team at Gerber were professional and easy to work with, and did the job on time and under budget Thanks read more

OVERCHARGED and LACK of BUSINESS INTEGRITY are the two main reasons I do not recommend them! I brought my RV in for 3 minor problems - a drawer and cabinet latch that were broken and a passenger seat alarm that would go off intermittently. I was charged $ 346.00 and none of the items were corrected. I went back a second time for the cabinet latch that was still broken and they did fix that. The drawer latch did not break (it wasn't seated properly) until I was on my way to TX and the alarm began to go off about the same time. Eventually, the alarm was continuous as I drove. I called Gerber to get a refund (charged me $115.00 to fix this). He said I needed proof it was the alarm - got the proof and sent him the invoice. He still refused to refund the money saying it was out of warranty. I do not like being taken advantage of and dealing with a business that does not back up its work. read more

I highly recommend Gerber RV Truck and Bus for RV renovations, restorations and conversions. Scott and his team did an amazing job restoring our 1972 Airstream which was in quite poor condition when we brought her in. The team was so detail oriented, sourcing lights and other fixtures that matched with the other vintage fixtures, preserving the classic look and feel of the trailer without sacrificing function. I felt his team took a personal interest in the project and had an immense amount of pride in the work they did. We are extremely satisfied. read more

We had a great experience here with Wes and his team. They got our Class A up and running as quickly as possible. Nice, knowledgeable staff, and a good experience, considering the situation. They even plugged in our rig as soon as they could drive it to preserve our food in the fridge. Thankful we were towed here! read more

This place will definitely overcharge you at least 150% as compared to other places. They are not honest people and what they estimate will be at least about 30% less than what you actually have to pay. I had an estimate for my motorhome for replacing the battery and propane gas fill up for $250, then when my wife went there to pick it up, they charged $356.81: much more than expected. They misuse the locational advantage (this is the closest rv mechanic in Bergen county), and will charge you much more than what you would have to pay to other places. Please don't be an another victim of this non-honest people. Just drive little south or west, then you will find much more honest and skilled rv (and truck) repair shops. read more

This is the only place I will bring my car to. They are very knowledgeable about what there doing. They always have my car coming back like new. I highly recommand them. Thier honest and loyal to thier customers. read more

Came here to buy parts and inquire about service. Unfortunately the guys at the desk weren't very knowledgeable when I inquired about specific parts. When I asked about service it was the same thing. Eventually got a price for service I needed and it was astronomical. Drove my rig an hour and a half away to get it serviced instead at a reasonable price. They're obviously taking advantage that they're the only RV game in the area. read more

my rv was there 3 times for a satellite antenna and wifi to be installed. i am not happy with what they suggested and paid over 7,000 dollars for it. i connected direct tv through the satellite company and it was a real problem for direct tv to get the account straight since it wasnt directly through them. i should have beentold this. they sent me the wrong receivers initially and i had to make many phone calls to straighten it out. gerber finally connected the receivers and the technician took exactly 5 minutes to show us how it worked and then we were presented with another 600 bill just to connect the wires to it! rip off! we are now on our first trip and tv isnt even working! satellite not picking up a signal even though we were told when sold it would pick up a signal 20 miles away from tower! dont go there for anything related, you will be sorry we had to hire a technician here in sc to check out our antenna and reset. cost us more money. read more