Lorena is a gem! My husband used Preferred for years and when we got married, I had the pleasure of…read moretaking over the insurance stuff in our family, but luckily, I got to meet (virtually) and work with Lorena. She is so prompt at returning calls and emails, which I find rare in this day and age. Lorena keeps everything organized (not sure how she does it). This is very important because my husband has way too many vehicles! ;) She finds the best rates and works hard for us. We are very happy and plan to be with Preferred for a very long time :) Thank you Lorena!

Was looking around for insurance and inquired with this team. It doesn't matter what you need to…read moreinsure just make sure it's Lorena! Great customer service, attentive, communicative, responsive, polite, and truly humble specialist. Any question, she had the answer, any customization she has you covered. Extremely quick on her feet gets you your quotes papers and everything ready. From talking to her to having my policy ready was less than 20 mins and all over the phone. Good job Lorena!

Worst insurance ever. Will not return calls. Will not cancel policies. I have been trying to cancel…read moremy policy for MONTHS with no call back and now they are trying to bill me for a vehicle I do not have. ​

I like this place, but trying to get on the phone with someone is impossible! I called countless of…read moretimes and even went down there to talk to someone. The time on the door said they were open and online said so as well but no one was there to answer. Frustrating when I was buying out my car and needed my insurance information to make it happen. Please change your times if u open later!

If you want everything done quick and clean.. DMV, Insurance, Go see Yasmin and Tony.read more

I've been a client there for years and I've had my fair share of good customers service but my guy…read moreFernando S. Is THE guy!! Got my monthly lower than the years I've had it at before and I couldn't be happier, thank you once again!! Never been unsatisfied by these guys. Ask for Fernando S. !!

Diana was really helpful. she helped me find the best deal for my car insurance and on top of that…read moreshe was super friendly, and helpful and transparent. will be recommending her to my friends and family.

Coming to this insurance place was amazing I got help right away and the agent Alma was amazing she…read morehelped me right away went out of her way to make sure I was Thank You Adriana insurance

Found this place on google, I had driven by this place for years so when it came up while searching…read morefor a car insurance service I was semi familiar. Wanted to check rates for a couple of my vehicle's that are already insured, but since my current policy is set to renew, figured I would do my due diligence and shop around. I spoke to Sharif, who was extremely knowledgeable, so kind and very helpful. I gave him all the information from my current policies to see what he could find that was comparable. I was so pleasantly surprised when he kept it 100% Real with me. He informed me of the current market and gave me great advice. He saved me tons of money, by informing me that my current rate and insurance plans are extremely affordable given the current market and there is no need to switch what I have thank goodness I called him first.I appreciate his honesty as well as all the information he gave. Thank you so much Sharif.

El peor servicio que me pueden dar si en realidad buscan una buena Aseguranza definitivamente no…read moresería aquí muy pésimo servicio y sobretodo el trato que te ofrecen primero te dan un estimando muy bajo y luego al final te llega otro precio del doble si no que más, si en verdad no quieren pasar por esto porque al final es un robo que te den un precio y al final sea otro y nada profesionales la persona que me atendió muy mal servicio no se dejen estafar

BEST INSURANCE COMPANY I HAVE EVER BEEN TO!!!! The owner Adam should run for mayor because he is…read morewonderful man. The service is incredibly friendly and the BEST part was that he gave me a lower rate than a company I was with for 10 years. He was also very informative on the details of the policy and honest. He must have spent 30 minutes with me and at no time shows signs of frustration. THIS IS AN EXAMPLE OF HOW ALL BUSINESSES SHOULD BE RAN

The best rates so far!!! This company was referred to me and I referred a friend too! They are…read morequick to respond to questions or request. Adam has a lot of knowledge and experience.

Joana From the Riverside Office was helpful and got my rates lower thanks again will recommend her…read moreto friends and family

Joana Lopez was very helpful. She found the right policy for me and explained everything it covered.read more

after 2 days of trying to cancel my policy with Veronica and getting the complete run around of…read morethem trying to make me go in to sign to cancel. I called corporate and they helped me cancel with out me going in to this Van Berun Joke of a office. Today I've cleaned my hands of Veronica's and her sister Adrianas Insurance. I can't believe I stayed with you this long I feel like I left an abusive in caring long term relationship. And found a gem call Geico. So to all my Raza don't feel you have to put up with these traders. Their not here to help our people this is my review this is how I was treated and felt. This is not the first time I've felt this way from this company and yes I've called corporate before to resolve this that way they had a chance but they didn't help just said a short I'm sorry ******WARNING SHOP AROUND FIRST*******

Great service quick and easy if your looking for insurance call and ask for Jose Puga he was very…read moreknowledgeable and answered all my questions thank you again

They need to hired more staff. Every time you try to call they never pick up the phone for you…read more It takes forever to get a response and when they do they just tell you I'll call you back when I have all the information ready but instead of call you they what to do everything by texting. Now imagine texting with different number of clients, the attention won't be the best and also they won't be able to answer your questions the same way. I had all state for over a year and I almost never need to call them but the times I did it was always the same issue. I recommend don't make business with them.

Jannette and Bree have given us excellent customer service throughout the years! I would highly…read morerecommend this AllState Insurance Agents, they had gone above and beyond to save me money and they had been so helpful when I have had accidents. If you are looking for someone reliable and helpful the staff at this location is amazing!!.

Richard Garcia responds quickly whenever I needed assistance and helped me understand my coverage…read morebetter. I appreciate the customer service and professionalism, and I would recommend them to others looking for reliable insurance.

Omg the best service! Rick Garcia is beyond helpful and so kind. He is patient and helpful…read more I needed fast insurance and he takes time to help you find the perfect policy. I am huge on customer service. Need insurance ask for Rick! Top notch service and best prices in town.