Great reliable friendly service! I've been using for almost 2 years now. Definitely Recommend.read more

Fast easy reliable affordable service. If in the AV area highly recommended. Needed a house sprayed…read morethe next day they were there. No problems

Jeff is very friendly and professional. He always is on time and does a great job. For a small…read morecompany he does a great job. If you have any problems and call him he gets right back to you. He always is there if you need him to take care of the problem you having. I would recommend his pest company to everyone.

If I could give 0 stars I would. The only reason I am not currently signed up with my previous pest…read morecontrol who I absolutely adored is because their schedule got full after I left for a year out of state and came back. First of all it took them 5 times coming back to fix the ant problem in the house since the houses in my area are known for that. My previous pest control company it took 1 time! I have a cleaning lady that comes every 2 weeks I keep my house clean so that wasn't the issue. Second this guy jumped my $5k custom gate on the side a couple months ago which he admitted today and since then I have had issues with my gate. I realized he went to my home and literally was going to do it again because my neighbor called. This man is not small man he looks to be almost 300 pounds so all of that weight on my gate I am just in shock a company would even allow this!!! This guy had the audacity to call me and tell me his manager was at the dentist and he had to assist me! Yea right your boss needs to give me a call cancel my services and refund me! I am so over this company! Do no whatever you do /sign up with them! The crazy part is I had to step out of an office meeting to call Jeff and I couldn't remember the code to the gate which was already unlocked but he locked it when he attempted to put another code in the gate! So I told him you know what you need to come back another day! He responds oh well I guess we'll come back sometime in between the valley and here that sounds super convenient! He literally said this so loud that my neighbor heard! Just to add I did reach out to them and the owner called back left a message saying he was going to cancel the account and to take care! They do not care about your experience!

Needed a new pest control service and contacted Bug Patrol via Yelp and received a response almost…read moreimmediately. Everything was set up via Yelp! Mario showed up for the initial visit on time. He explained everything in great detail and took a tour of the property. Once he was set, he spent a lot of time spraying pesticide and getting rid of spider webs. The entire visit was informative and productive. The very next day, I found dead bugs! I highly recommend Bug Patrol.

I'm pretty disappointed with this company. They seemed professional at the beginning and we did not…read morehave any bug problems in our house up to this point. We realized that we started having ants in our home and it got worse as the days went on. My husband had reached out to the owner and did not get a response. I then reached out to the owner and they followed up by sending me my bill, which I had forgotten to pay. I had told the owner that I would pay the bill but nonetheless, I didn't understand why bugs were in our home if this is the service that they provided. I was quickly given the runaround and different excuses. I'm a pretty reasonable person because I am also a small business owner, and in no way, am I trying to get out of paying a bill! I just want the work to be done correctly I told him. But I what I was hoping to be a simple conversation, ended up escalating quickly with the owner being unprofessional and said I'm going to Cancel you as a client keep your money! I was a bit shocked after he hung up on me while I was talking to him. It is not OK to treat your clients like this, especially in a time of need. But I guess that's how they do business. We'll definitely not recommend to anyone! Update after owner's reply: I don't mind paying for service and I told you this. But how am I supposed to pay for a service when it's not done correctly? I even offered to pay half! I just wanted the service to be done correctly. You followed by rudely giving excuse, excuses and talking over me. When I was trying to explain myself and trying to de-escalate the situation, you said you were going to cancel me, As you already did. And then you hung up on me! At least I'm telling the truth in my review

We texted Gus late yesterday afternoon and he scheduled an appointment for the next morning. He…read moreshowed up on time and took a look at our problem and said we didn't have termites. It's nice to run into an honest person who didn't try to make money off us saying we had termites when we didn't.

Gus was very responsive via text and very helpful! Quick, efficient, & professional. Would…read morerecommend to anyone who needs their services!

Very responsive to request. Made recommendations and technician was great. Quick response, all…read morequestions answered

Orkin came in with a 'promise' to do up to 10 treatments and follow up with a dog. NONE of that was…read moretrue! They only did 3 treatments for bed bugs and that every week instead of 14 days apart. They also collected money from the condo next to mine where the infestation began. Since they treated both units there should be NO problem giving a full 60 day guarantee unless they are not sure of their work. They are not willing to give a guarantee and they are not giving the follow up inspection with the dog. $2,000 is dammed expensive for only 3 treatments!! They also refuse to return my calls!! I guess my next step will have to be the Better Business Bureau! Guaranteed I will find some agency that has some influence on them because a 78 year old woman has absolutely NO say or influence.

Great job!!! Every year we get attacked by ants and AV Pest Control is my first call. He makes time…read morefor us who are out of his way and always is friendly, explains what he did, and it's all pet friendly. Always does the job and we really highly recommend him for all your pest issue s

Such a quality company! They got back to me so fast and time was of the essence. They completed the…read moreinspection the next day.

I had some major issues with ants in my Kitchen. It's the…read morevery beginning of summer so here comes all the critters getting inside my house. After calling several Pest Control companies. Javier was able to come the very next day. He sprayed All of our outside and inside. Cleaned up the spider webs and found a big black widow. Ugh. Javier is very friendly - professional- fast - and came to save us from the gross creepy crawlers. I highly recommend his services to anyone needing Fast and dependable Pest Control. Thank you

Quick and easy. We had a hive appear within a few days. They gave me a price via message, made the…read moreappointment, and we're on time. So far, no issues at all.

Derrick is always great. I've used him many times over many years. He gets rid of my bugs and is…read moreVERY honest in his pricing. Give him a call!

Derek is the best! He is extremely knowledgeable, has a ton of experience and it shows. The…read moreservice he provided was very thorough and above and beyond what I have received in the past from the many other pest control companies I have used throughout the years. I would not use anyone else! Highly recommended.

I live in Arizona and my granddaughter had an attic pest problem in Palmdale. Richard was quick…read moreand efficient on going out to inspect the property for me. Unfortunately, he was unable to help solve her situation but gave me an excellent referral. I highly recommend these people - THEY CARE!

Well after giving me an incorrect sheet of all of the things that I need to do for my pest problem…read morelike empty out all of my cabinets. They're all in the middle of the floor I had arrangements for my dog to go to a groomer which at 1:30 they were closing at 2:00 I wouldn't even been able to get her in there to have her out of the house for the 4 hours they requested. So I hired someone to help me empty out all of my cabinets, everything from the counter down, drawers etc for the spraying, and they didn't even show up. How do I know? Because there's a note on my door to ring my doorbell so I wouldn't miss them. I looked outside at 1:30 and saw the truck parked in front of the office which makes me think they actually went into the office to let them know they were done I would imagine they wouldn't just up and leave without contacting someone or getting a signature but regardless that's a different issue... Now I have to do the whole thing over again in a month and I have to wait an additional month to get this crap handle because of the failure of both my apartment complex and this company and getting this treatment done. I want to make sure they don't get paid for doing the job they didn't do because my manager is about to drop off chemicals for me to do it myself and then I got to wait until the next month for them to do it all over again but this time I'm not going to go to the time and expense of clearing everything out they can basically baseboards in and outside... TBH, I could probably do a better job anyway! So if you're looking for a company that is reliable, this isn't it. If you're looking for a company to do a good job, since they failed to show up they didn't do a good job either. I would say find someone else, In fact, Dixon Pest Control in Victorville was the old company and i have had them spray a handful of times and they ALWAYS SHOW UP OR HEY, HERES A CONCEPT, IF YOU CAN'T REACH THE TENANT KNOCK ON THE DOOR! HERE'S ANOTHER THOUGHT HAVE THE MANAGER REACH THE TENANTS SINCE THEY HAVE BOTH EMAIL AND TEXT AND CELL PHONE NUMBER. THIS WHOLE THING WAS UNACCEPTABLE! I have been trying to reach the corporate office or the branch that's nearby and apparently nobody has our contract but this is a name that I was given from the manager because the information she has has the guys personal cell phone number and she didn't want to give that to me and everything else is email but so they're covering for their ass and their mistakes both of them are at fault as far as I'm concerned

360 Rodent Control provides excellent customer service!…read moreMicah was very professional when he came to my new home last Sunday. He took the time to listen and get a clear picture from me about the evidence of rats I was seeing. Micah did a thorough inspection then showed me videos and pictures to explain exactly what they would do to secure my home. Robert and I believe Sergio were here today to begin the work. They were skilled at securing the crawl space, vents, roof, and any possible places that rats use to enter. I am very happy with the excellent customer service of 360 Rodent Control!

On called Rodent control early in the morning on Friday May, 22nd. The person I talked to was very…read moreknowledgeable and friendly and was able to get my an appointment that same day. By noon, they sent representative, Micah, for a free assessment. He was there exactly at appointment time. He checked every point of entrance, of the mice and explained me the four step process in eradicating the problem. He was very professional, and courteous. Micah was able to start the process with his team right away. On Monday May 25th; memorial day, the company came at the time and left at the time, Micah had told me. Micah texted Monday early in the morning to let me know what was going on, because I wasn't there, but I gave them permission to be there. Only my nephew was there. The Rodent control team, were fast and efficient. Shout out to Santiago, as well. He was the person who explained me what they did, and showed me pictures of the procedure. Great staff!