Simple rear bumper work, and they obliterated my e63s denying they "never opened the hood" or "went…read morenear the battery" with clear notifications on the Mercedes app saying other wise Lied about not receiving payment from Progressive and tried to force me to pay more out of pocket upon vehicle pick up Just for my vehicle to be near limp, with a massive exhaust and boost leak. Which the owner denied was the shops fault even though it was driving perfect previous, just needed simple rear bumper work. Had to take it to another body shop and was told this Robertiello's place did indeed damage and disconnect certain parts. But the owner who's a liar will tell you other wise even with proof from the vehicles software app. Joke of a body shop with fake reviews most likely Damaged my vehicle extensively, refused to look at the damages when I brought the car back, and basically told me to take it up with insurance. Don't waste your time with this place. They will lie to you for more payment and tamper with parts. Absolute joke of a body shop

Those who know or follow me, are aware that I pretty much review food, and food only. The…read moreworld-class service I recently received from Bob, the owner, and his son deserve a shout out, and a major recommendation. From the moment I drove my banged up Prius into the parking lot, Bob could not have been nicer, more thorough or more reassuring. He kept me apprised of how the work was going, and delivered a perfect job in a timely fashion, for a reasonable price. He even made the arrangements for the rental car, and his son drove me there to pick it up. The icing on the cake was that Bob and I discussed our beloved Rangers for quite awhile. Car need body work? Sorry! The place to go? No question, it's Robertiello's.

It's unfortunate this place has gone downhill in a major way. The owner is NEVER there and you have…read moreto continually deal with Chin, who is great but no estimates, repair dates etc until Rob is in picture. DELAY DELAY DELAY NO shop should be run like this.

I was referred to Star by High Tech Auto, another excellent body-shop. As it turns out, my issue…read morestemmed from me not reading my owner's manual thoroughly! Rob Jr. addressed the issue quickly...and without making me like an idiot...which was a bonus. Didn't even charge me for his time. I'll be taking my car to Star Auto for any mechanical repairs going forward. This is quality customer service. Other businesses should take note. Thanks Rob Jr. and Chin.

The work on my Subaru Outback was clean blends perfectly with the rest of the car. The work was…read moredelivered on time exactly as stated by the Mr. Ozzie.

Amazing work by Mr Ravi ,he is very professional and respectful, I've brought my 2015 mustang GT to…read moreget it repaired after a Deer collision, and it was pretty extensive work but when it was time to pick up my vehicle, wow it was like new and he made sure that it was looking super shiny on my way out with a super buff,this shop really "Rocks" ,I definitely reccomend this shop to anyone who really wants excellence and only the best at a very reasonable price, and an owner who respects you and your property, please guys and car lovers give Mr Ravi a call and you won't regret it,Bless u ozzie.

Primo is the best!! He fixed a dent and some scratches in 2 hours and gave me a great price…read more Everyone else wanted to charge me $400-$700. The service here is great. I'm going here for anything I need. Thanks Primo your the greatest.

My mechanic who is a family friend told me that my car's engine and transmission had been leaking…read moreoil and it was a matter of time before it was going to fail on me. It was due to old age (239000 miles). Too bad he doesnt do engine swaps. Fortunately, I have a coworker who has a husband that owns a shop and was told that he just recently swap a engine with a low mileage jdm motor. Chris called me that same night and we went over the details on the work that needed to be done on the car. He was very informative and he went step by step with me about the engine swapping process. He even told me that he would pick up the engine and transmission in NJ for a cheap fee. I decided that Chris was the right guy for the job and told him that I would give him the car in three weeks to work on. When I arrived at the shop, I told Chris that I had other issues with the car. He told me that he will look into it but his main focus was to replace the motor and transmission first. During the time he was working on my car, he kept in constant contact with me. He would let me know what he was doing and if there was something that needed to be replaced, he would call me first for permission before buying the replacement part. Chris also sent me picture and videos while my car was being worked on. One of other issues that I had address to Chris was that my heater was only give me luke warm air at best. I had thought that my heater core was clogged and that it needed to be replaced. Turns out, Chris found that it was just my heater control valve that was broken and prevented the coolant to go into my heater core. For people that dont know about heater cores, it would cost 800 to 1500 dollars for the heater core to be replaced. By finding out that it was just the heater control valve, Chris saved me a boat load of money. About a week and half later, Chris finally finished the job and he delivered my car in front of the house. He even gave my car a wash and even detailed my car. I test drove the car with Chris sitting on the passenger side and was surprised how much power I had on the new engine. Transmssion was shifting flawlessly. Chris also installed a dedicated transmission oil cooler and filter to prolong the life of the transmission. I had told Chris that day he delivered my car that I was going on a trip to upstate for the memorial day weekend. He told me that if I have any issues to call him immediately. I didn't have to call him because my car worked perfectly. In fact, Chris texted me asking how my car was doing and I forgot to text him back. (Sorry Chris). I highly recommend Chris to anyone. Not only that he does excellent work, he genuinely cares about his customers. Other than my family friend, Chris would be the only one I would trust my car with. Thank you Chris!!!

I WAS REFERRED BY CAR SHIELD TO GO TO THIS MECHANIC TO GET MY LEAK ISSUE RESOLVED. The mechanic…read morestood with my car for two weeks and when i got my car the mechanic told me still has a leak to get rid of my car because is not fixable. I took it to a different mechanic and they explained to me it's fixable. I'm going further with this matter and i hope his ready the owner that don't speak English supposedly. This place is a scam took my deductible of 1000 and 100 for supposedly other things they tried to service but the issue. I wish i can give them no stars. SCAM SCAM SCAM fraudulent be careful

This is one of the TOP auto shop in the BX…read more Unfortunately I damaged my friends car with a few scratches & bruises. Not only did they help me out as much as they could, they explained to me in detail what was wrong & what would have to be done (which I can appreciate because I don't know much about damaging cars). They truly work with you. I would definitely recommend it here, please don't hesitate (they have some great workers) to come. Thank you Sonny, you were such a great help !

Excellent service. Scotsman's handled repairs on my Audi in…read moreless than two weeks. All repairs professionally done, the car looks like brand new again. After a fender bender, we chose Scotsman's for the repairs and are super glad we did. They coordinated with the rental car company and Geico seamlessly to make the process simple. A detailed estimate was provided quickly, and repairs were perfect. Thank you to Jim and Anna for your friendly and professional service!!!

When the Mrs' car was involved in a fender bender in the LIRR parking lot, our insurance company…read moresaid we could go anywhere... but recommended Scotsman's. It was great advice. From the first meeting, through returning our car in perfect shape - Scotsman's kept us in the loop by phone and text message. When we realized our parking sticker was on the bumper that was to be replaced - and learned the Town Of Oyster Bay would charge us $200 to replace it if we couldn't bring the old one in (silly law) - we called and asked Scotsman's to do what they could to save it. They steamed it off, and returned it when we picked up the car. The repairs were flawless, and the car was washed and detailed. It hasn't looked this good since the day we drove it home from Audi. I'm hoping we never need an auto body repair shop again - but if we do - we'll come here.

After my car was rear ended, and there was damage to the bumper and to the paint I brought it to…read moreRenzo Auto Body. Everyone there was so friendly and helpful. When I got my car back, it was in perfect condition and I still got amazing service from everyone there, if I ever need work in the future on my car or on another car I may own, I will definitely take it to Renzo Auto Body.

I just got my car back tonight. I feel like I got a brand new car. My trunk and tail light were…read morefixed and my bumper looks amazing. They cleaned and detailed my car inside and out, which I truly appreciated because I couldn't clean it before dropping it off (the damage) and it was my first priority once I left; that job was done. they handle everything for you and just made it seamless. Top notch!

Worst body shop I have ever used in my 65 years of life. Stay away from this place. After having…read morethe car for over two weeks and 2 redo's, my car was still not fixed properly. To this day, they still haven't given me a paid, itemized receipt.

I've been using this company for years. Every time I need there service they always go beyond my…read moreexpectations. The arrange with the insurance company and with the rental car company. The quality of there work is 5 star. When you get your car back you would never know you had a accident. Everyone in the office are very helpful. I recommend this auto body shop.