Ike is the best. I've been taking my cars to him for almost 20 years, and he's worked on both…read moreforeign and domestic vehicles for me. He is always friendly and professional, explains what needs to be done, and never tries to sell you anything you don't need. His prices are very fair, and I wouldn't take my cars anywhere else.

I have been going to him for last 6 years repairs and maintenance. I found him to be polite,…read moreefficient, and helpful. I stopped going to my Mercedes or BMW repair folks for this guy. He keeps record of my dates of inspection, warns me about upcoming ones etc and does the work requested of him.

Wonderfully honest, the owner, Steve, has been repairing my cars for years. I don't live on Long…read moreIsland but the trip is worth it. You won't find a more knowledgeable mechanic within 50 miles! Five Stars

I'm happy to have a German specialist shop right in Port Washington! Quality is an excellent auto…read moreshop performing professional work, that is completed on-time (this is super important!). I have taken my BMW 335 to Steve for several repairs that were recommended by the dealer (at dealer prices) and his shop has come through every time. They are highly recommended!

AMAZING guys!!!! Extremely transparent and honest with their work!!!!!!! I would never use anyone…read moreelse!!!

Bill, Shaun and Paul are the best and most honest out there…read more Never will meet a better much of guys

Super responsive, honest, reasonably priced. Helped me with a quick inspection on a used car I was…read morebuying on a Friday afternoon. Then took care of the minor maintenance needed. Highly recommended.

I often frequent Craig Bott's Service Center to fill my car with gas and am always welcomed by kind…read moreattendants. This morning, I drove in to have my car inspected and received a warm greeting from Craig. Since there would be a little bit of a wait, I was offered a ride home (taking advantage of the fresh air I decided to walk). Not long afterwards I received a call that my car was ready. To go somewhere without an appointment, welcomed and have my car inspected and looked over to ensure me all was okay (an extra bonus) truly was a great experience, Thank you to Craig and his team!!

One of the best car repair shop for European vehicles. They know their stuff. They do excellent…read morework and are honest and reliable. No shady shenanigans here. I will continue to let them do my car repairs for as long as I have my vehicle. Thank You JVR

We have used JVR for years, and never been disappointed. Our Volvo has been kept in fine working…read morecondition by their excellent mechanics, and we only go to the dealer if it is absolutely necessary. Our Kia, after the undercarriage was damaged after a slide, was substantially repaired-- John and Patty went many extra miles to source parts and to keep us informed, and to do their best for our budget. This is a wonderful shop!

Love this place. Owner is very sweet. Got the nail out of my tire within 15 mins. It was $25 and I…read moregave a $20 tip because they did it so quickly and they were so courteous and say me last minute. Would definitely recommend.

Friendly, Reasonable and knowledgeable. Best place for all of your car repair needs in town. Always…read moreon time and courteous and they will tell you point blank if a repair is worth dong or not instead of just doing the repair just to make you spend money you don't need to. Call ahead before going in for an oil change, they'll let you know if they are busy and when to show up so that your wait time is minimal.

I will have this business investaged. I received my car back after one month and a half and noticed…read morethat the mileage was 2,700 miles over the time they had posession. I have the car for 2 years now and no way i drove that distance in such a long time. Also my front tires are bald. Unfortunately i do not have proof. However according to use experience of the car its evident that this is the case.

Perfection Auto Services in Port Washington is a favored car repair partner of East Hills Subaru in…read moreRoslyn. I had a car accident on 9/23/2023 and needed the car towed for repair. I took it to East Hills Subaru since I had just leased the car there a day before. East Hills Subaru in turn sent it to Perfection Auto Body in Port Washington without me knowing that Perfection Auto Services is not a BBB accredited business nor on the list of GEICO recommended auto repair shops. GEICO then provided three estimates dated 10/04/23, 10/30/23 and 12/20/23 each saying 20 days for repair. As of today 1/03/2024, still no car after over 3 months even though GEICO has paid out 20,958.44 on a 33K car. The 12/20/23 estimate shows 103 hours of body labor which is almost 13 eight-hour days. Plus another 27 hours for paint labor which is over 3 eight-hour days. Does not seem reasonable even if spread out between Oct. 4, 2023 and Jan. 03, 2024. Take a look at the pictures and judge for yourself the extent of the damage. Several early attempts to speak with the owner David M. over the phone were disappointing. He kept on saying that it was my fault I had the accident as if that had anything to do with getting the repair done. That because of COVID (in 2023?), there is a Subaru parts shortage and that I do not understand business. When I tried to see him at the shop, he was no where to be found after several visits but did call back to say that I need to make an appointment. Office staff not helpful in reaching David M. and evasive in providing information. Per East Hills Subaru, they have charged Perfection Auto Services with the repair so no one is accountable or responsible. This appears to be an arrangement where East Hills Subaru sends car for repair to Perfection Auto Services because it is profitable for them and not in the best interests of the customer who is experiencing a loss. GEICO is eventually called to provide additional money for repairs but stops short of declaring it a total loss. This provides work and revenue of East Hills Subaru and Perfection Auto Services. Car sat on the lot for weeks with no work performed and no explanation. The no parts excuse is not reasonable at over 3 months waiting. No reason why East Hills Subaru does not use another car repair shop that can actually complete the work in a timely manner. I will write about the quality of the repair if I ever get the car back.

July 13, 2020 STAY AWAY!…read moreI had an awful experience yesterday! Bob's is unethical and uses fear tactics to extort repairs on unsuspecting customers. I took my 2013 Highlander in for a routine oil change. I was visiting from MA to see my parents. After dropping off the vehicle that morning, Bob's called me a couple of hours later and let me know that they couldn't change the oil filter because the lid was screwed on so tight is broke the tool. Then they told me that my brakes needed to be done right away. He explained that the front brakes are "metal on metal," and the rear brakes would be "gone tomorrow." I already knew that this couldn't be true, because the brakes were not making noise. I said that this was interesting, since I had just had my car inspected in March and everything checked out fine. He responded,"That's been 4-5 months. I don't know how much you drive." I responded, "Not much." Then he said, "I can't believe you didn't notice the scraping." I asked if I could get my car? And he said to come down and get it. When I showed up to pay the bill for the oil change, he dug in, "You going to drive this car back to Massachusetts? It isn't safe." He continued, "You got it inspected in March? Well they didn't even look at the brakes." He took an aggressive tone with me, without an ounce of care and concern. I said OK, and left. Back at my parents' house, we took off the front tire and looked at the rotor and the brake pads. The rotor was clean (no scrapes) and the pads with thinned but in no way gone. There was no truth to his claims about the brakes, he used aggressive scare tactics to try to get me to agree to getting work done with him, and tried to get me to question my own judgment regarding my experience of my car. DO NOT RECOMMEND!

Owner is very knowledgable and super nice. Never tells me to get anything fixed/replaced unless…read moreit's important. Great shop for suburban drivers. Note: they get really busy here so be sure to call in ahead for best service.