So although I didn't "go" to Gianni's I have continued to hear rave reviews about the food. It was late and we were in a pinch so I decided to order take out. The person who answered the phone didn't know anything about the menu. I asked about a pocket sandwich vs. a sub and he couldn't answer any of my questions about what was included and what was considered extra. Finally the phone was passed to someone else who greeted me with what is the problem here. No problem, I'd just like to place a delivery order. My meatball sub was almost a meatball pizza. My Alfredo pasta was almost a pizza as well. The cheese and steak was almost missed and well I did order one pizza. I asked to give my credit card and they told me they were cash only so I asked for the total so I could be sure I had it before they came. They put the phone down to talk badly about how I was new and didn't know the drill and on and on. The delivery came, without a menu, no problem as we won't be going or ordering again. The only thing that was ok was the meatball sub. The rest well...we are calling back much less go for mediocre food for over $50 bucks. Wow! I have no idea what everyone is raving about. I should have hung up and canceled my order. read more

Dear Gianni's Your pizza is so cheesy and delicious you Sicilian pizza is my go to for pizza any day. every half day Thursday you are bombarded with kids wanting pizza, I am so thankful for your delicious pizza and being so reliable for parties, everyone loves your pizza. you subs are also amazing along with your delicious, saucy, chicken Alfredo really recommend everything is amazing, and delicious FIVE STARS #DOKIND Walsh Middle School read more

Gianni's Pizza & Subs - Pizza Near Me - Framingham, Massachusetts

To the owners, just a suggestion, please answer the phone Gianni's cash only. This way you don't create a negative experience and people will continue to come back. I love you pizza again this is just a suggestion. read more

This place is, by far, the best quick take out in metrowest. The pizza is consistently amazing, the subs are spectacular, and the salads (especially the caesar) are top notch. We've tried nearly every pizza on their menu... the classico, the neopolitan, a standard pepperonni, their sicilian (a must for a dough lover), and everything in between. While the flavors are diverse, each one has been hot, fresh, and tastier than any other place around. Their subs are big, and each one is well thought out. If you view their menu and think to yourself "I'm not sure if that goes with that..." don't question it, it's been thought out. Their Il Panino is spectacular, so fresh and flavorful. The standard italian is just about the best I've ever had. Heck, their meatball is meaty, saucy, and cheesy... just like a good meatball sub should be. I could rave on and on about their menu (as I said, the salads are fantastic, you definitely get your money's worth... and even their pasta sautees are better than anything you'll find at one of the chain restaurants on Route 9), but just know this... there really isn't a miss on the menu. I do feel like I need to address a bunch of the negative reviews below. First off, yes, Gianni's is cash only. So what? It says so here on Yelp, it says so on their menu, it says so on their website, it says so all over the shop... so if you're complaining that you didn't know, maybe you need to submit a one star review on your own reading comprehension skills. Besides, this is a family owned and run place, why should they pay for every credit card transaction? I doubt people would complain about the cash only policy if Gianni's passed on that fee and charged consumers an extra couple of bucks for the convenience of swiping their card. As for the "attitude" these guys have... they're literally slammed with orders from about 4:30pm to close. Each. And. Every. Day. They're not being short with you, they're busy making sure the person who walked in behind you will have their order filled on time too. If you know what you want when you order, keep your questions to a minimum, and are ready to pay when you pick up, you won't experience any problems. No, they're not going to shoot the breeze with you and they're not going to hold your hand and tell you "it's ok, take your time" while you hem and haw over your order. They're busy making sure everyone who knows what they want gets theirs while you dither about. I've yet to experience what I would consider rude or crass behavior from the staff... it's a pizza joint run by a bunch of Italian guys, what do you expect? So, stop reading reviews, start reading their menu, and enjoy your next pizza. I think it's time I followed my own advice! read more

I read some good reviews online, so we stopped after my daughter's hockey game nearby. We were trying to decide what to get and I asked if the slices in the warming area were relatively fresh (they didn't look it). I guess the guy behind the counter didn't like the question; he got rude and impatient. First, he told me the slices has been under the lamp for two days! (Ha, ha.) In the end, the slices were pretty tiny and tasted like they HAD been there for two days. Sorry, if they were having a bad day, but I can't go back. read more

I am in love with their buffalo chicken wings!! Very meaty and tangy! Seriously, Gianni's is my go to spot for pizza and wings. Highly recommend checking this place out :) Also, just a friendly reminder that this place is cash only! read more

4 stars and an update! so this is now the local za place, thank you credit score! what can i add. well its still pretty darn good Neapolitan style pizza. they carry boars head and can belt out a few dozen types of subs/samachies. they also can give you that nyc attitude all the way out here in the metrowest, heya, whatta wan?! ima goin breaka a faca..! etc what i dont like, cash only! too bad so sad, oh and if you want to have fun with them, ask for basil on the pizza, its not on the menu and it blows their mind that you would want to do such a thing, its like i asked for baby parts on that pie. read more

Very disappointed in the lack of veggies in my veggie sub. After ordering over the phone and specifically asking for cold veggies, I received grilled veggies which made the sub very soggy. A new sub was made but the owner was so RUDE when I returned for the correct sub I will never be going back and will let others know. Oh BTW the owner mentioned people like me will write a bad review. Well you are correct. read more

I like pizza (among many other things) so a stop at Pinnochio's in Harvard Square is a must if I am in Cambridge or Gino's East if I am anywhere near Chicago. We moved a little farther away from Pinnochio's so alas we needed a new go-to place for Sicilian pizza. The Mrs. worked her magic to scope out a new pizza place via other reviews and found Gianni's. Pinnochio's has the edge in the pizza sauce, but a surprisingly marginal one. Gianni's matches very well in holding its own on the crust. Bubbly and crusty without being overly cooked or burnt. Paying in cash, while somewhat limiting but not unusual, should not be a decision point for buying good pizza. The place is usually hopping (which is a good sign, no?), so not a lot of time for banter either, particularly on Friday or Saturday nights when we usually order pizza. I feel like we have found the diamond in the rough. Definitely our go-to place for pizza in our metrowest universe. read more

I don't love pizza. I like it well enough, but I don't love it. Also, I can't be bothered to write Yelp reviews very often. So, you know that because you're reading this right now, something is going on. Gianni's was recommended to us by my wife's co-workers. We got a large sausage and mushroom, because when trying a new place, I like to start with the basics. If they can get the basics right, it's probably worth going back for the exotic stuff. I loved this pizza. Sausage was really good. Mushrooms were really good. Even the crust was really good. You have to understand, my mother was a Depression baby. For the first 30 years of my life, I ate the pizza crust not because I liked it, but because I was guilted into feeling like I was wasting food if I didn't. And for the last 30 years of my life, I haven't eaten the pizza crust in passive-aggressive rebellion against my mother because I don't have to eat the damn crust if I don't want to. For the first time in 30 years, I ate the crust. Because I wanted to, not because I had to. And the crust didn't have to be filled with cheese or candy or frigging opium to make me eat it. It was good as-is. Pretty impressive. And as far as the comments about "why don't they take credit cards" or "I don't feel like they respected me as a person" and so on -- look, it's a pizza joint. They make really great pizza. Accept it for what it is. read more

Although food is fairly good the owners are quite rude. Perhaps they should take a few lessons on how to deal with their patrons

This is by far our favorite pizza outside of the North End. Closest I've come in the suburbs to the NY pizza of my childhood. Thin crust, tasty sauce, lots of cheese. The only time I've ever been disappointed here in all my many years of ordering was when I tried a Margherita "gourmet" pizza. Thought it would be like the regular pizzas but with basil, olive oil, and sliced tomato. It was different, and for my tastes, less good. If you like classic NY-style thin-crust pizza, stick to the regular pizza and add toppings separately. It's a family-run business and I'm sure profit margins are tight - I can understand why they choose to be cash only and not pay 2% or more of each transaction to a credit-card company + more to a merchant service provider. They are very clear on their website that they're cash only. I rarely pay cash for anything, but am more than willing to go to the ATM and get some money for Gianni's. I just wish they'd open on Sundays during football season. read more

We have been going to Giannis for years, despite Mr. Cranky Pants. Yesterday he answered the phone, I asked for extra garlic and oil on a specialty pizza that has garlic and oil on it. The last few times it was dry, so thought getting extra would help. We brought home the pizza, NO oil and NO garlic. And had to deal with Cranky, too. We made the decision to support other pizza businesses in the area. read more

I actually order twice in one day from this place. Buffalo chicken sub is the best around. Italian sub is best italian around. Chicken fingers portion is huge. I got other people to order from here and they love it. read more

The review below by Cooky Carol isn't accurate, she is a whackjob - I went two days ago and got a large (very big) half pepperoni pizza, which was fantastic, and a small order of onion rings. Best onion rings I have ever had. $20 also quite moderate and the employees were quite friendly. Carol is a class A cooke job and Gianni's is an excellent spot. read more

Best pizza in Boston area. They deliver, it's fresh and delish. My fave? Green pepper and onion or Mediterranean Mista. There are a few tables to eat in the joint, but it is really too hot and noisy to enjoy your slice. There are lunch specials as well. read more

Gianni's Pizza & Subs - Pizza Near Me - Framingham, Massachusetts

Used to love, not so much anymore. Got two garden salads today for $27. Chicken was rubbery and the salads tasted like poison, especially the cucumbers. Used to be my favorite spot in Framingham but Neko's has taken that spot with real chicken, good food and nice staff. Staff at Gianni's is so rude. Not credit cards on top of it. When it's time to retire..it's time to retire. read more

I give this place 4 stars because it's a solid pizza and sub shop. That's just what it is, no frills, nothing fancy just good food. There are a few tables to eat there but it's mainly for take out. The only thing people may not love is they only take cash. I personally don't care about that so I'm not deducting a star because of it. If you know about Gianni's and you go there, you know what you're gonna get. Consistent good food. read more

The best turkey sub I've had in a really long time!! And the mushroom pizza was pretty damn good too! ;) It may be cash only, but absolutely worth it!! I cannot wait to go back again; hopefully this weekend! read more

I love the thin crust pizza reminds me of Regina's in Boston! Great customer service. Will be trying everything from the menu! Next for me will be the lasagna and wings! read more

The worst pizza ever. When I called to complain, the guy gave me attitude for ordering too many toppings. Said it was my fault. Never again.

My wife and I try to find reasons to go out to Framingham so we can stop at Gianni's. The pizza and Steak & cheese subs are awesome. We haven't strayed far from these options but they are worth the drive. The staff are friendly and there is a steady stream of customers trafficking through during high sub/pizza hours. The only drawbacks to the joint is that the eat in area is nothing more than essential and that they are CASH ONLY. read more

Pizza has always been very good. Customer service has improved. Have done a good job during COVID. Prices are reasonable.

I walked in about 30 minutes before closing and it looked as though they were already closed, so I asked if they were still open. One woman said yes, while simultaneously the owner said nope under his breath with a snarky tone - bravo on the warm welcome owner. I asked if they could put some toppings on a cheese slice for me, and they (again in a not-so-friendly-tone) said no -- it would slide off the pizza. I suggested lifting up the congealed cheese and throwing the toppings under. They laughed at my logical workaround -- again a no. Now I'm annoyed at their attitude and service, so I asked why Sudbury Pizza down the street can easily add toppings to their cheese slices, but they cannot. Profusely sweating, and clearly angered by my question the owner laughs and replies, "they used canned mushrooms, we use fresh mushrooms. That's why." Not only was the service awful, and shocking that it came from the owner who clearly doesn't care about his customers, but he also thinks it's cool to disparage his (superior) competition. I just happened to be in the area, but in the future I'll take the extra 5 minutes to drive down the street to Sudbury Pizza. This guy will never get a dollar out of me. read more

Don't understand the appeal. We got pizza, a steak and cheese sub and a ham and cheese sub. Meh, pizza was the worst of them all, sauce had no flavor and the pizza was all crust. Subs, were on par with pre-made grocery store subs, didn't taste fresh. There are far better pizza places in metrowest! read more

Ordered a cheeseburger sub and got a BLT..... not even close. No time to return back as I was passing by to get to work..... extremely disap

OMG. Just had their pizza. The best crust and and sauce EVER!! I've been living in Framingham for 14 years and never tried it. They are 10 minutes away!! If you live in the area or want the best pizza around, you won't be disappointed. Large Menu. They Deliver. CASH ONLY. read more

This place is a framingham staple all the food from this place is awesome and on point all the time staff is great

My favorite Metrowest pizza place always a good experience. Start with a plain pizza and then experiment.

"A chip on their shoulder", as one reviewer put it. This doesn't begin to describe the boorish behavior of the staff at Gianni's. It's such a shame because the food must be good for customers to continue putting up with their shenanigans. First and foremost - cash only...really? In 2011? This was the crux of the problem, as I called in a takeout order but was not told that cards are not accepted. When I got to the counter, one gentleman took my name, slammed down my pizza and refused to make eye contact. He then said whatever the total came to, finally looked up and saw my card, and aggressively jabbed at the small, grimy sign hanging overhead. At this point everyone working behind the counter stopped to stare, and I was getting really uncomfortable. I said I hadn't been told over the phone and didn't have enough money. He immediately yelled back, "What we're supposed to say that to everybody? Cash only? Who does that?" My response was "Well, that was nice; I'll be sure to come back" and walked out. I realized later that if they had been nice about it, I would have come back with the cash. There is an ATM at the intersection of Edgell and Water Streets. But I'd never give Gianni's a dime of my money - haven't ever experienced such crass, rude service. Walked across the plaza to Andreas' pizza, where they couldn't have been nicer - my pizza was made to order on 15 minutes, cost less, and was delicious. You lost a good customer, Gianni's. Apparently, you don't care. read more

One star out of 5. I used to go to Gianni's but got sick of the attitude I got from the fat, balding older brother. If you decide to go there, check the total carefully. You'll usually get charged more than the posted prices. That's illegal right? Now I go to Centre Pizza. Much friendlier service, better food and cheaper! read more

Pizza tasted like cardboard. Ordered two large pizza and it was so bad, my hungry kids after football practice couldn't eat more than one slice. When I called the manager, was told to call back the next day. When I called back the next day, they blamed me for it letting them know the day it happened. Night mare business. Will never order again. read more

Best classic pizza in Framingham! The current photos on Yelp don't do it justice. Their pizza tastes so much better than the photos look. It's cash only and definitely more of a takeout place than dine-in. read more

Good pizza. Always get the order wrong. If I order pepperoni pizza I want pepperoni pizza not cheese pizza at pepperoni price. Last time it was a calzone with no meat just cheese and was charged for the meat calzone. read more

Pizza is now garbage. Garbage. Garbage garbage garbage. Terrible dough and crust. Rubbery and difficult to chew. We order it well done and it's still rubbery. Awful. I don't know what happened. Older brother is a jerk and he's getting worse. Attitude all the time. Tried being extra friendly and joking around with him and he gave still me attitude. And I've been in there enough that he definitely recognizes me. The rest of the staff is fine, and there's one guy who's actually really nice, nice enough that I feel pretty bad he has to work with the real jerk. Subs are still good, so it still gets 2 stars, but I'm finding it really hard to muster the desire to go in here anymore. Bad service and good food? read more

My mom bought me dinner tonight and they overcharged her. When she politely called back to ask they put the rude brother on the phone and straight up lied about the price and overcharged her about $10. They basically called her cheap. They dont give receipts for a reason people its to cheat you and the system.... I would give a 0 review if I could this family is scammers! read more

Hadn't been for years and missed their pizza. I remember the pizza being better, but it's good. I would have given it 3 stars, but I ordered 2 slices of cheese and they threw in an extra slice - very nice of them. read more

Gianni's Pizza & Subs - Cheese Pizza - Pizza Near Me - Framingham, Massachusetts

No credit card, but great pizza! I'd give it 5 stars if I didn't have to get cash out at the drug store around the corner, the pizza is great. No grease, very unique pizza dough and lots of different pizzas. I eat there almost once a week. Their sandwiches are also great. If you're in the area and looking for good pizza I'd recommend Gianni's. read more

Gianni's is close to where I work, and we usually order from them for lunch. Their subs are quite good, as are their pizzas. I usually have their steak and cheese sub with mushrooms, which I really like. I would have given this place 4 stars if it wasn't for their inconsistent customer service. Sometimes when I call to place an order, a very nice guy answers and is very polite and helpful. Other times, it's a really rude guy who always sounds annoyed or angry. I understand that working in that kind of setting can be hard (both mentally and physically) but snapping at customers over the phone as they are placing an order because they forgot to tell you the kind of tortilla they want with a chicken wrap is not okay. read more

I rate them only 1 star because their nasty consistent bad attitude toward their cash paying customers. Each time I get the one eyed stink eye look from the owners as soon as I walk in the door. If they are so unhappy with their work/job they should change their profession. Their pizza is also way over rated for "authentic Italian" style. Thick, doughy , chewy crust and minimal cheese and sauce. Poor customer service at this place. read more