From the "Sometimes Yelpers Be Basic" Review series... I love fried chicken. I always have and probably always will. I don't eat it all the time since it's not the healthiest food out there, but I have been known to indulge every so often. Fans of this treat have their favorite purveyor to satisfy their deep fried craving. Some people swear by KFC, Popeyes, Church's, while other's are more new school choosing Chik-Fil-A, Raising Cane's, or Zaxby's. While I've sampled some iteration of "fried chicken" at all of these places, do you know where my favorite fried chicken in the DMV is prepared? The Giant Food deli. Sounds crazy, I know; and even I wouldn't have believed it until I picked up an 8-piece order (I prefer the dark meat) and became a believer. This "conversion," if you will happened in early-2021 during the pandemic and almost purely by accident. I actually drove to KFC and then to Popeyes and couldn't get any chicken due to labor and supply chain issues (you remember those fun times, right?). So I popped in my local Giant Food and saw that an 8 piece order was on sale for $5.99 . I figured, the price was right and the food smelled good, so what did I have to lose? And when I got home and had my first bite, it was an enlightenment. The skin was perfectly GBD (golden/brown/delicious) and crispy, and the meat was moist and seasoned with just enough salt and spices. While I was only intending to consume 1-2 pieces and save the rest for the next day, I "may have" had 3-4 pieces since it was so tasty. As for any leftovers, I find popping them into an air fryer at 300 for about 10-15 minutes is perfect; an oven at 325 for about the same time also works well, but the skin won't be as crispy unless you use the broiler feature for the last 5 minutes of reheating. When I went back the next week to get another order, I was chatting with the guy at the deli who explained that all of the fried chicken is hand dipped and battered in each store, and fried constantly throughout the day. Explains why it taste so good. But admittedly, the trick is you have to time your visit when the chicken is fresh out of the fryer. Usually most of the deli's put their first batches into the fryer around 11:30am, so it's done at 12:15-12:30pm for the lunch rush / and then again around 4:30pm so the next batch is ready around 5:30pm. These are approximate times, so I'd check with your local Giant deli for their preparation schedule. As of this review, an 8-piece container is $7.99, which is still a heck of a good deal. There are usually combo deals available, where with the purchase of an 8-piece, you can also add a few "heat and serve" sides, and have a meal for less than $20. read more

Giant Food - Giant deli fried chicken - some of the best in the DMV...seriously!!! - Grocery Near Me - Centreville, Virginia

I'm not sure why this place has such negative reviews. It's a typical grocery store. A bit ancient looking, especially when Wegmans is down the street. But it does the job and they have anything anyone is generally looking for. They also encourage self check out as there might be 1 normal register open. read more

Evan was very friendly and helpful at checkout. They have a very well-stocked selection of food. Everything was well organized and easy to find. read more

Average selection, average prices (which have skyrocketed) and an average location. Stopped carrying a few items recently too.

First negative experience in my 12 years of shopping at the St. Germain location regularly, just nine days ago: I stepped away from my cart to get some fish from the seafood counter. That took about 5 or 6 minutes and by the time I returned, my cart had disappeared. I asked an employee for help, and she and I went up and down the store looking in every aisle for my cart as we walked past the aisles. At least 10 minutes later, we found it being unloaded at the customer service desk - because employees there had assumed the cart was abandoned! The perishables had already been removed by them from my cart, so I had to re-shop for two gallons of milk, 4 or 5 packages of different kinds of cheese, oranges, fried fish, and maybe one or two other things. The gallons of milk were for two little kids who live with me, along with their mother, so I didn't really have the luxury of just returning to the store later to re-shop for removed items. I was irritated partly because I was supposed to be somewhere in about an hour, for an appointment for which I had already paid $125 and couldn't miss without a penalty or possible complete loss of the payment. I was really upset but the employees basically just shrugged it off, saying that abandoned carts "happen all the time" there. However, I'm skeptical that a cart two-thirds full, with about half of that being perishable items, could be a typical abandoned cart. They said they didn't know how long the milk and cheese were sitting in the cart. I said that not being able to step away from the cart is not fair to me - and what if I'd had to stop in the restroom? I asked to speak with a manager (I think her name is Cindy but I don't remember for sure). I told her they can't automatically assume that a cart is abandoned. She only offered to help me find some items (all of which I had ALREADY found before my cart was half unloaded) but I said "No, you have to adjust your policy!" She had nothing to say to that. The unloading of a supposedly abandoned cart gives a bad impression that shoppers there aren't responsible enough to carry through with their purchases. In my 12 years of shopping also at Wegmans (Fairfax location), this has never happened. I've had to stop in the restroom sometimes while there and leave a full cart somewhat near to, but not very close to, the restroom. I asked the employees at Giant there if I have to go to Wegmans to shop for all of what I need, rather than half of what I need. They had nothing to say to that. A week later (a few days ago), I went to the Stone Road location because it has a better variety of items anyway - but is further away from home. I was shopping for onions with the cart quite close to me, just past a weight scale on the corner (about 4-5 feet away). Even so, an employee who I think is a manager there made a point of asking me, "Is this your cart?" and pulled it around the corner next to me. That was annoying but I thanked her, then as it turned out a few minutes later, I had to walk around her - with my cart NOT right next to me - to get some frozen food items next to the corner where she was working at that time. I'm feeling somewhat patrolled, and this is so irksome. I can afford to go to Wegmans more often if necessary. Giant doesn't have Pediasure or deviled eggs (which the kids love), anyway. It has some good stuff - enough for me to have continued shopping there for more than a decade. It just doesn't have that much of a variety of items compared to Wegmans, and the bakery at Safeway (Fairfax location) is better. read more

This Giant has become my favorite in the area. It's compact and beautifully renovated. Staff are very efficient and helpful, some are more than the others but that's okay. The newly set up self service area is big and conveniently located closest to the exit. The seafood department has been improved but unfortunately I don't see too many customers purchasing seafood at this location yet. Giants rotisserie chicken has no flavor and kind of tasteless. And it is too well cooked and dry. Overall I like this Giant a lot. read more

My neighborhood Giant Food is nothing special. It has all of the usual chain offerings that all Giant Foods offer. The fruit and produce section is fairly well maintained - although it does not offer the breadth of selection of a Whole Foods or a Wegman's. If you want to hit the salad bar - I've noted that the offerings look a little dubious if you go in the evening - best to hit the salad bar earlier in the day. Two things I do like - the wine selection includes some Virginia wines - but the selection is extremely limited. The other thing I like are the automated check out lanes - I use these whenever I have a few items. If I have a cart load, I will go through a line with a cashier. read more

Giant Food - the front of a restaurant - Grocery Near Me - Centreville, Virginia

I wish I could give it zero stars. * I went to the deli about an hour before the deli closed, but no one was there. We waited for 12 minutes before we left. * None of the registers were open even though there were workers there, and the self checkout line was really long. read more

An aisle and a half of unmonitored booze but nobody can tell me if they even sell soy sauce.

For what it's worth, I go there for my simple shopping list. I appreciate the new upgraded aisles of all the new vegan friendly meals. Also the cleanliness and organizing, but I strongly wish their Customer Service was more emphasized. Every customer interaction will always remember how they were treated with respect and spoken to. Probably only a couple employees I can clearly recall being Super Kind to my time shopping there. It also seems like their Employees could use a boost of Morale, for those gloomy faces during their shift, it can have its effect on the atmosphere when you shop there. But overall, its the go-to when you just need something simple and convenient. read more

March 16, 2020 Around 2.10-2:20pm, at Giant 14125 ST. Germain Drive Centreville, VA 20121. I was waiting at the self-checkout line. I saw that register 3 was unoccupied I walked to that register , but there was a basket filled with food. I thought that there was someone there, so I stepped back to the line. Suddenly, a worker started yelling towards me that #3 is open. I was confused and walked towards the register, we asked that employee to move if she could move the basket away. She came and threw the basket (with products) away onto the floor. I started scanning and then I mistakenly scanned the ice tea twice. I called her to void the ice tea, but she void the wrong item. I called her back to inform her that she voided the wrong item. Then, she blamed me saying that I was supposed to specify her more. After voiding the correct item, she made fun of us behind our back to another person. She was telling the other person that she was not responsible for telling her customers of which lane they were supposed to go. After I came home I called to the store manager, named Bob. I told him to go consult with her. I felt like she insulted my human dignity. I suggest for you to check the camera at around 2.10-2:20 pm to see factual evidence. During the call with the manager, he told me that the employee was Jen. (During the event, the woman was really pissed and mad at me).I have never experience something as unprofessional and disgusting as this. read more

The manager, Joe, is an extremely kind and hard-working individual who cares about the overall quality of this Giant. My wife had a negative experience with one of the employees. Rather than leaving a negative review for this Giant I decided to call. Joe was extremely attentive to my concern and I could tell he genuinely wanted to hear the whole story. He sincerely apologized to me and my wife and assured us he would work to resolve the situation. There are many good employees at this Giant (whose names I would mention if I knew them) and the customer service is very good. Thanks for your hard work Giant! read more

Only reason we go to this Giant is because it's conveniently located otherwise I probably wouldn't come here. The lady in the deli is super sweet but no other employee at this location gives you the time of day. They never smile, they don't say hello and they sure as hell will not tell you thank you at checkout. In fact the man at checkout today decided instead of helping me bag my groceries that he was just going to stand there and text on his cell phone. What wonderful customer service. I also feel like the prices are a bit high at this grocery store. Shoppers right down the street seems to have better deals on dry products and Lotte has better deals on vegetables and fruits. Yes, you're probably wondering why I went to Giant. I'm wondering the same thing. Lesson learned. read more

A shout out to all the Giant employees who showed up today running around like energizer bunnies on steroids trying their best to accommodate their customers. Thank you for your efforts. Your customers appreciate you ! read more

I hate this Giant!! I only gave it two stars because it is within walking distance of my house, otherwise I would have given it one star. Reasons why I hate this Giant: 1) the parking lot sucks- never anywhere to park. 2) prices are high 3) never enough checkouts open 4) there are no return cart corrals on the lot- a while ago this did not bother me but I have a young child and it is a pain. read more

This has been my go-to Giant since moving to Centreville in 2018. However, after yet another lousy experience there tonight, I decided to post some feedback. I sincerely hope someone from Giant sees this & takes action to improve their service. Before departing home for my bi-weekly big grocery shopping, I pulled them up online & found that they were open until 11pm on Sundays. Since it was 8:25 I figured - PERFECT!! I'll beat the crowd & be out of there well before closing. Just as I expected, it was pretty empty & I quickly busted out filling up my cart with over $300 of groceries. Time check - 9:27pm I pull up to the registers with my massive, heaping cart to find they're all closed. I checked my phone - now 9:29. Hmmm it's not 11? Unfortunately, I'm used to this experience at this particular Giant (which I'll add I've NEVER experienced at any other Giant or grocery store) so I headed up to customer service to request a cashier. I get to the other side of the store to find a sign at the customer service desk stating that they closed at 9. Hmm I parked my cart & walked to self check out & asked the cashier standing guard there if she could call someone to assist me. She told me there was no one to call & to come to self check out & she would help me. Ummm... what?! Do you see the mountain of groceries inside my cart?! Again, she assured me she'd help me. So yet again I push my cart back through a maze & prepare for this epic self Check out. My helper? Yah, not around. Needless to say I was pissed & I'm sure my face showed it. The cashier popped up again & told me to hold on. She had found one of the several people there when I walked in who had all disappeared. She directed me to a register in a very abrupt manner & i headed back to another spot. Time now 9:47. As I started to unload the mountain, she said to me, once again in an abrupt & unfriendly manner: We close early tonight & don't have cashiers here late. Every other night they are here until 10:30 but not tonight. Maybe you'll remember that next time. Wait... what?!?!?! Did she just try to put me in my place for coming to their store WELL BEFORE CLOSING & spending over $300?! Needless to say the rest of the interaction was poor & I left feeling like I had done something wrong or inconvenienced them for doing my shopping at night. Again, this is one of several lousy experiences. They frequently run out of bags & put customers in a really awkward spot, complaining about the lack of bags & attempting to pack as many groceries into a bag as possible. And my final anti-customer gripe, there are no cart returns in the parking lot! What?! Again, a first for me & not a practice I see in place at any other local giants. Bottom line - if you choose to shop here, be prepared to bag your own groceries (if they have bags), load your own groceries & return your cart, all the way back up to the front of the store. All while paying much more than many local competitors. Please help this store with treating their customers better, Giant! Sincerely, A lifetime Giant Shopper about to Jump Ship read more

Friendly staff and they have TWO redbox machines inside their store. The parking lot can be hectic because it's in a busy shopping center, but there's always plenty of parking. read more

One of 4 neighborhood grocery stores less than a mile from each other and always the one I seem to frequent for all my dinner cooking plans and emergency needs. The pricing is always incredibly reasonable and deals can found in abundance. They carry all the major brands and even have a small section past the produce for all those specialty organic brands that you usually only find at Whole Foods. I really can't complain as far as mid-class grocery stores go... they don't have anything that really stands out though either. Just the convenient place you need when you don't want to trek further than walking distance, plus they are open late too. read more

Poor customer service, overpriced low quality fruits, veggies and meats, and they mostly have self check out so you can do their jobs for them. Giant as a whole has gone way down hill which is sad. They used to be my favorite! I won't be back to this one, especially. Lidl or Aldi is Heaven compared to this. read more

This giant is old and dirty. Employees throughout the store don't smile or greet you. Only at the registers will they so this. I'd much rather go to wegmans where the employees make you feel welcome and take pride in their workplace. read more

Giant Food - Perfect example of why this giant has issues. It's dirty cramped and eerie. - Grocery Near Me - Centreville, Virginia

The self checkout attendant was not pleasant to deal with. Didn't come over right away to help and when he did he snapped. "What!" he said, I told him 1 item scanned twice, he took my items slammed it on the counter, pushed my 5 year old out of the way, deleted the item then walked away. I don't care how bad your day was, don't ever touch a child. How rude and disrespectful can you be? read more

They have a PNC location which is nice since that is where I bank, so I frequently stop by the branch and/or ATM. This location is always clean and fully stocked. There are always employees around, so if you have a question there is always someone there to answer it. This location seems to have more self check out lanes than full service lanes, so 99% of the time I use the self check out lane. This is a good grocery store with plenty of selection of items and always has fresh produce. read more

Giant Food - I think the chickens got a bit overcooked today - Grocery Near Me - Centreville, Virginia

This is so different then other Giant Food stores. All checkouts are Self Checkout. So even with a large basket of food, you have to scan and bag your own groceries, while staff sits around and laughs. Food gets damaged while it piles up on conveyor belt. And when Staff did help, she scanned my soda and put it on the belt while it was full, ruining my fresh bread! I will go somewhere to enjoy food shopping. read more

Let make this short!! Prices are not the same when you ring them up. The staff is very rude and unfriendly. You wait really long for assistance. Just not a good experience every time you go in save your self a bad experience and go to shoppers read more

Giant Food - Grocery Near Me - Centreville, Virginia

You really can find everything here . Cat 's food are so good, cause they have all kind in here. The .99$ club soda are really good, even it's cheap but it does not teaste weird. However I LOVE giant! Giant is magaic!!!!!!! read more

Giant Food - This club soda tease so good! Speacily the Lemon one, tease so lemon! Every time When you get little full, just drink one cup. YUMMY! - Grocery Near Me - Centreville, Virginia

Why come here when there are a ton of better grocery stores within a few miles radius? Answer: don't. This is seriously the only store in the C-ville strip that doesnt stand up to par in mind. The parking lot here is atrocious, filled with a horde of bad drivers and the grocery store itself is the most meager Giant I've ever been to. Hurry up and open the new Lotte across the street! read more

Terrible service, usage of phones at registers for personal usage. Not aware of their policies or where to find them. Aren't stores supposed to have their policies available for customers? Some associates there do not know the word " I am sorry" Treating behavior from associates it makes me wonder if I want to do my shopping there. I do understand how not all customers are very pleasant but as an associate you want to have the customer walk away with a good impression of how a problem was handle and no to make the situation worst and or to argue with the customer. read more

This review is SOLELY for the PHARMACY department. I have not come across such incompetence in my life. Came here to pick up a prescription that had been sent from the doctors office 4 hours ago. There was no line. I was serviced by Suki, a young female w long dark hair and boy, was that the worst decision i have made thus far in my life. She would make noises of peeps and whispers that i suppose i was to hear as words, but i couldn't even tell because she was "talking" so quietly. When i gave her my first and last name, she looked for my package and then turned around facing the back, whispering to the pharmacist. She stood facing the back for about 5 minutes while i was standing at the register wondering if she turned to stone or if there was something wrong. Finally, i asked if something was wrong and she whispered that she could not find my prescription. I waited another couple minutes and then made a call to double check if i was in the right place. As soon as i am clearly on the phone, she then decides to talk to me...really? After a couple more cycles of her standing facing the back in silence, i was fed up with the lack of communication and bewildered, lost look on her face i left my name and number and said i'd call back because i was in a rush. Also, please keep in mind that i was feeling ill which was why i was there, and was treated so poorly. As i walked away, the pharmacist in the back called me and said they found it. When i walked back to the register, she looked uncertain and asked if i could stand aside for "a while" while they fill it up. Uh. What's a while? As she was about to give me some random number out of her anus, the pharmacist said it was already ready. THEN, while i was checking to make sure my information was correct, i asked to have my address and insurance updated. Silly me should have just left it at receiving my prescription bc she began to whisper and stutter again. I didn't want to waste anymore of my time and just paid the full price and hoped to never see her again. This review is not particularly aimed towards consumers - i am writing this for her employer to see. No, i was not at a restaurant or gas station or random shop, i was at a pharmacy...where there are specific credentials that need to be met to work there. How such incompetence and poor poor customer service ended up there is out of this world. Never again. Never again. read more

Regular grocery store, except for two notably bad areas: 1. The produce is consistently bad. Don't bother with cabbage, garlic, or onions here, because you'll end up discarding most of what you buy. 2. The checkout lanes are always awful. A lot of people have trouble with the self checkouts, but the manager in charge of those is at the service counter-- at the opposite side of the checkout area. Sometimes, there's only one person manning both the service counter and the self checkouts, which means if someone wants to wire money or get lottery tickets, everyone in the self checkouts has to wait 5 minutes to even get ID checked, and vice versa. What they need to do is station more workers with the checkouts, and have one person dedicated to the service center. Don't go if you can help it. read more

For the basic shelf items... this Giant is okay... but on countless occasions I have found and mistakenly bought expired produce/perishables on the shelves!! read more

not only was naan nowhere to be found in any of its appropriate aisles (as it is at every other supermarket around here), the employees and managers clearly do not know their liquor laws. in Virginia, only the individual that actually holds or touches alcohol needs to be carded. they carded both me and my boyfriend, who recently had his wallet stolen. i'm 27 and he's 31. so how is it possible that underaged people are allowed inside the state-regulated ABC stores while their peers by alcohol? 0 sense 0 stars for management 5 stars for the cool dude at the deli who helped me find the naan read more

I went to the Redbox but no luck finding my movie. Giant had 2 machines!!!! really . Kingsman must be a good movie. the store parking lot was almost full but i finally found a spot. Lines inside wasn't bad at all. read more

This store has several rude employees. Specifically the cashiers. I will never go back to this store .i go to all the different grocery stores in northern va and this giant is the worst. I think the employees are unfriendly because they are union and believe they can't be reprimanded. I love Wegmans and Harris teeter and Whole Foods. Their employees are happy and helpful. Sorry Giant food , your just not worth our time. read more

This is the closest Giant to my house and I was not impressed with it. They do not have a lot of meat options. I could never shop here on a regular basis. In general there is not a lot of selection and the store is crowded along with the parking lot. I would rather go to shoppers. read more

I hate this brand. I'm still in a bad mood from visiting this location, and that was 3 days ago. The selection is mediocre, the produce is awful, the staff that you can find are barely hospitable and the self-check out lanes are exceedingly slow. Get a Harris Teeter in here. The only grocery store I've been to that is worse than this one is the Giant in Columbia Heights, DC. It's crap. A total crap fest. read more

Welcome to Centreville's greatest mediocrity, this Giant. The shopping carts are small, the prices are high, and the selection is limited. I was especially disappointed by the premade food selection, which was sad, especially for hot food. A lot of other grocery stores have been stepping up their prepared food game (with a hot bar, etc.), but this Giant clearly lags far behind. Even the rotisserie chickens looked weak, and that has been a grocery store staple since before I was born. The girl scouts selling cookies outside the store were making a killing: it probably helps that everyone walking out the door was disappointed with what they found inside. read more

I go to this location very often. It's so convenient and the hours are great! However, it really need a renovation. It carries very poor selection and very Oudated. everything running down, from the floor to the shelves. We also need more selection like more brands, better produce and organic sections. read more

I use this place fairly regularly when I forget to purchase things on online. The prices are good and the selection is also pretty good. Customer service is absolutely terrible though. Almost every time I go I see some act of unprofessionalism wether it be associates arguing in front of customers or associates disrespecting customers themselves. Like a normal person I tend to use self checkout when it's available. There was some sort of issue with the conveyor belt that required the cashier to come assist me. I waited a couple of minutes before I considered going to another line but figured: Let's just see how long this takes. 7 minutes. To come and put in their code into the machine. read more

Should not allow customers w full baskets into express lines. I waited 20 mins for 3 items!

This Giant is on my way between home and work, I frequently can be found wandering the aisles pondering which of whatever to buy...while I can say that given the amount of foot traffic this location gets It would benefit from an expansion, the variety is decent and the experienced staff members ALWAYS say "hello" or "good morning" . They're always tasking between aisles and have always been more than willing to put down whatever boxes, labels or products they have to help out, either a lost customer or needy co-worker. That's the morning crew, once the afternoon shift moves in to take over, it's a different experience. Maybe it's the staff to customer ratio but..well, like I said I've never had a problem with the experienced staff. I will remain a frequent shopper here but I am selective with the time frame in which I visit. read more