I have been using this GIANT store as my primary grocery outlet. I have nothing but praise for this facility and its staff. The entire staff is outstanding and always helpful if you have a question. I give both the facility and the personnel A FIVE STAR RATING. Rev. Blair C. Biddle read more

The young man in the deli department is snarky. He was rude when I walked up. I did not know they were closed and he said obviously we are closed read more

The fruit is going bad on the shelves. Items that you always purchase are no longer available such as cut up butternut squash the more expensive organic version is available. This has been for three weeks staff stated they no longer carry the less expensive version. No diced red onions for two weeks. This store rarely carries anything for a long period of time. The cashiers are awful, they do not engage when you try to talk to them. I had to leave the store today and go to Wegmans as they had Not a thing on my list. This use to be such a nice store. Do better read more

Nasty and rude customer service!!! I spend hundreds of dollars in the Chalfont store each month. Just three product complaints over time and the reaction from customer service is disgusting. Yesterday I bought organic half & half by Stoneyfield. Completely curdled. The reaction was astounding and appalling. My slip names Rosemary B. as the manager. read more

I am a dedicated Giant Shopper and I have my favorite locations (Doylestown and Aston), but I was dining in a restaurant in the same shopping plaza as this Giant location so I popped in at about 8:15 PM on a Tuesday night. The place was dead and understocked (my bad, I bet) but I was able to get most (not all) of what I needed. Same prices as at the other Giants so that was good. I bet if I come during the day the shelves will be better stocked. read more

I just left after buying some soda. One of the employees was sitting outside the door and told the young man going in at 10:30pm, "You have until five of. You have to be at the register at five of." Rude. read more

This is the worst giant store in Pennsylvania. Management doesn't care about anything. Front desk (customer service desk) employees are rude, Is all dirty and disorganized. Nobody to help you. Only one cashier and only a few self-checkout machines that work. Every item or product are overpriced. was there today and took me half hour in line. I hope that they close this store for good. Do yourself a favor and don't go there. read more

Yo fr it's a nice place to buy groceries. Pay no mind to lame reviews, they're just some picky customers. Came here cause I wanted food at 6a and yup, they're open :) read more

Freddy employees make this a horrible place to shop it's not a good experience the cashiers are just plain rude.

First time here Clean Quiet Friendly staff Lottery sold here Big parking lot AC is working read more

Nice location, clean well stocked store. Helpful and friendly staff and a nice bar area for wine and beer. read more

Giant Food Stores - The entrance to the beer and wine store. - Grocery Near Me - Chalfont, Pennsylvania

Have not been shopping here for a while but they recently upgraded the place. There is now an area for beer and wines. Its not going to really compete with Wegman's and there is a "state store" a few stores down but it does provide added convinience if you are shopping here and you need to grab a quick bottle of wine. The prices, staff and products are what you expect at any Giant so they get a 4 star rating from me. read more

You are not allowed to carry on premises. But the employees are permitted to stand right outside the entrance and smoke and vape. There is an ashtray right out front for them. read more

Made a purchase tonight totaling 4 items. After I placed 2 of the items on the counter, the cashier asked if I was going to pay for the rest... I replied "of course" and he said "well how about you help me out a little." (at this point I had been standing at the counter for all of seven seconds). I placed the other two items on the counter and as he rang them out and put them into a bag I said, "I don't need a bag, thank you". He replied, "well this is my job. I have to put it in a bag, or else they're going to question you as you walk out". Me: you have to put it in a bag? cashier: yes, I have to, it's my job. Me: so I can't leave here without a plastic bag? cashier: No. After he rang me out, obviously, I took the items out of the bag and left it behind. Then I put the items in my vehicle and came back and asked to speak to a manager. I spoke to the grocery manager. He told me that "the front house staff rotates so much that SHE was probably just poorly trained and SHE didn't know what SHE was doing. Sorry about that."(as a matter of fact, SHE was a rude MALE cashier... not sure why the grocery manager assumed this cashier was a female). I walked away in disgust... then I came back, and said, "to be clear, you don't actually even give a shit who it was, right?" He said, "well if you wanna tell me who it was, I can talk to her" Then the store manager came by and said he would have a talk with the cashier. read more

This Giant is located in New Britian Village Square in Chalfont. My sister and I stopped in here today to pick up a few items and were in and our fairly quickly. The employees were very friendly and greeted us as we walked by and the store itself seemed decent to shop at (we went to the inside Starbucks). It's a shame Covid-19 is going on right now, I would like to return to shop here when things return to normal. read more

I'd really like to send a personal message to the manager of Giant on County Line Rd, Chalfont. Can I have an email address please. One of your employees really went above and beyond and I'd like to tell you about it, but not on a public site. Thank you. Carol Patterson Carolp829@gmail.com read more

Tony the butcher is so nice. And makes great tasting burgers!!! He is always so friendly. Make sure you stop by and see him in the meat department read more

WOW. Customer service is something special here at this store.

I feel like I was unfair in my previous review. No, Giant is not quite as large as Wegmans, but when it comes to the deli section, it is WAY cheaper. I discovered this just the other day, while buying my self-made salad from the salad bar. At Wegmans, the price is 8.99 a pound. I paid over 8 dollars for a salad that was under 4 dollars at Giant, and Giant's was actually fresher tasting! I am also a fan of their produce section, even though I have gotten my fair share of mushy strawberries. I think their pre-sliced fruit is perfect for when I'm picking up a quick lunch, and there are usually coupons attached for immediate use at check-out. I also have to give a shout-out to Jimmy. He's just the sweetest and by far Giant's friendliest employee. He always makes a point to address customers by name. Everyone who shops here loves him!! read more

To the Giant staff who took care of us today on 10/12/206 at the PIZZA shop. The woman behind the counter, I am sorry I did get her name, took great pride In the sandwiches that she made and proudly delivered them to us, perhaps one of the best deli sandwiches ever, the tomatoes was fresh and the meat was spectacular. Also - the prices were great, three delicious sandwiches for less than 15$. Thank you! read more

Does this giant location have a gift card exchange in it I have a couple I will not be using and I don't want them to go to waste

Their store is clean, associates are friendly and happy to help should you need it. Their deli and bakery are great. Wish they kept their fresh salad bar open longer each day. read more

Customer service seems to be a joke at this company. I came in one day and there seemed to be several bigwig corporate managers there, and this seemed to be the only concern of the employees on duty. I tried asking several employees to help me find an item, but I WAS LITERALLY IGNORED as they ran past me to clean and organize some shelves because of their weasel-looking company president was in the building or something. It seems that their company at the highest levels prioritizes inane tasks over customer service. It was a frustrating experience and I would not shop there again. read more

Customer service, especially by the cashiers, is poor. I've had items smashed in bag by person putting heavy items on top. Have had bag break multiple times. I once took an item to checkout asking clerk if she could tell me how much it was. She said she didn't know. She asked if I didn't look on the shelf. I said it had no tag and I asked if she couldn't scan it. After all this she scanned in one second. The same time a supervisor was coaching along the clerks how to respond when the regional manager visited that day. She was impressing that if asked, customer service was of top importance. I had been spending about $100 a week here but rarely go in since Wegman's opened. I predict they will close and they brought it on themselves. There would always be a market for a good one in the neighborhood. read more

My wife and I do a lot of our shopping at night because it fits our schedules. We spend several hundred dollars a week there because it is close by and acme shut down. Now customer service in the evening is absolutly absurd. Now I wasn't aware that at giant, the nightshirt cashier and evening manager have resigned customer service. Once we were told they don't give out rain checks at night we would have to come back after 20 questions like we were trying to get over on them. Another visit we were told since their coupon machine won't print we can't have the discount because their machine won't print it but was 100% legit they just don't care if a $1000 a month customer walks away for good. Now after I rang the items through and hit pay, my wife realizes one item wasn't fresh and looked sat on and didn't want to chance getting sick and hadn't put the money in yet. Immediate response was we don't do refunds at night so can't help you, we were told we had to pay for an item that was spoiled. Now it was only $2.50 and we were treated like garbage, the manager couldn't even look either of us in the eye, so rude and horrible customer service. If they refuse to do any customer and the manager tells you that you're out of luck, come back and return it another time. Beware if you need help in any manner during the evening shift. So instead of taking a measly $2.50 out of his pocket (the manager who could without issue get his money back) and making the customer happy because the product wasn't fresh, was wilted and old, this man chose to lose a customer and the same complaint time and time again on all the websites. If the store reads the problems over and over again regarding horrible customer at night, then they shouldn't be open at night as they're so unwilling to do anything what so ever to make a pleasant experience. Heck, one customer we saw was told she couldn't give him change of a $20 because it was against policy. This man was a paying customer. That evening cashier who is filling in with brown hair seems to take great pride in pissing off customers and lives to laugh at you while treating you, the customers like garbage. Customers beware read more