Prior to coming to this shop, I had been gifted a bike but knew very little about bicycles since…read morethe last time I rode one was over a decade ago. I initially went to REI feeling completely lost and unsure of what I needed. After walking around for about 10 minutes without being acknowledged, I decided to leave and I'm glad I did because I found this shop instead. As soon as I walked in, I was greeted right away. Zabi took the time to look over my bike and made helpful recommendations on what I needed to get it road-ready again. At no point did I feel pressured into buying anything. Instead, he made sure I felt comfortable and understood my options. The customer service was outstanding, not only from him but from everyone else in the shop as well. Even if larger corporate stores are running sales, I would much rather drive here and support a business where customers are genuinely welcomed and cared for. Overall, this is an excellent shop with knowledgeable staff, great customer service, and a team that truly cares about its customers.

I had a great experience here getting my bike fixed. I'm a "just for exercise and a bit of fun"…read morebike rider and was looking for a shop that might be able to fix my bike which had fallen into disrepair after a handful of years stationary in the garage. I was really pleased with the whole process, from calling to see if they might be able to do anything with my bike, to the estimate, to pick up. Staff were all friendly and I appreciated the options given during the estimate. I was very happy with the attention to detail. On pick up, I was pleased they were able to hold my bike for a couple extra days due to my work schedule and Joseph was awesome helping me get my bike into the car. Everything is working great and I'm excited to be back riding around again. This is an amazing and professional shop.

Large selection, very organized and nice store. Helpful…read moreemployees that are kind and knowledgeable.

Great customer service! Easy to work with to get our bike up and fixed quickly. Nice to have our…read morebike finally be useable and have a local nearby shop to help us out.

Hey yall! I took my brand new bike from Walmart here the…read moreother day and asked if they could adjust my handle bars and they said yeah and even offered to come get my bike out my car which they did and they lifted the handle bars no charge and I was good to go! They do take the bike in the back making it hard for me to see how far the handle bar can be raised but I guess he raised it enough! I ended up returning the bike back to Walmart because it was overall too small for me!

I brought my bike in because my rear wheel was making a noise. Without doing any real inspection,…read morethey told me I needed to replace the chain, brake pads on both wheels, wheel plates, and several other parts -- a long list that would have cost more than 200 dollars plus there labor fees a lot of money. I decided to look into it myself at home and fixed the actual issue without replacing any of those things. None of the parts they said were bad were actually the problem. They never properly diagnosed my bike -- they just listed expensive replacements to get more money. I would not trust this shop with my bike or recommend them to anyone."

I bought a bike here and service my bike there the staff is incredible and their bikes are top…read moretier! U want to ride a vw bug type bike or a Cadillac? Pedego is a Cadillac choose wisely ‍

Excellent customer service and a wonderful product. The technological advancement with these bikes…read moreis truly inspiring. I have to admit I was reluctant to embrace this new technology ... but now I can't imagine being without!

I received a gift card and it was time for some new walking shoes. This store appears to be smaller…read morethan others I've visited so inventory can be a challenge. I can never seem to find shoes in my size but this time I got really lucky and they were also on sale so double lucky. I also grabbed a new plastic container for my electrolyte drinks. I wasn't approached by any staff and didn't really see anyone around but the guy who checked me out was very friendly.

I brought my analog GT bike in for a brake upgrade. I provided the parts and they did the labor…read more Just wanted to give a huge shoutout to Jake and Bob for their incredible customer service. I've been to several shops around town and have received good service, however REI in Green Valley is on another level, and just earned a customer for life. Bob and Jake took the time to listen and understand what I'm looking for. They really care about their customers and want to make sure you're good all the way through. Can't say enough nice things about these guys and looking forward to doing upgrades/repairs through them again.

Highly recommended. People here are very friendly and helpful. They fixed my son's bike and the…read moreprice is very reasonable. Keep up the good work guys!

They're honest with their work and priced fairly. I went in thinking I needed my brake/shifting…read morelines replaced on my vintage Raleigh. I was assured they'd take a look.Received a call shortly after and stated all I really needed was a tune up. Had a few loose components and others that needed readjusting . They ended up saving me a few bucks. Honest work. Highly recommend.

Such a great resource for this amazing area. We rented nice bikes to ride the 38-mile trail. The…read morebikes were in perfect condition and included two large bottles of water. The staff described the trail as including "1,000 of climbing over nine miles" but unfortunately (we didn't have padded cycling pants) the trail turned out to be 2,473' of climbing!!! Well, we did it and survived. Overall if the staff was a bit more accurate, it would serve their patrons. Rent Ebikes, regular bikes, boats, RV's, or pretty much anything you like at this store.

Stay away from this business. Brought our bike in for repair and the owner Dave was rude and…read morecondescending. We were charged for a "cleaning" of the bike for $40 and he handed back the bike that was covered with greasy fingerprints and smudge marks. When my husband called him to question about it, Dave just hung up on him. This place is only in business because there is nothing else nearby.

New bike!!! After a couple years of playing on my dad's old bike I finally made the decision to…read moreinvest in a good bike and I am glad I came here! As what may seem like a primarily mountain biking shop I can assure you their selection spans over all types of biking. As road biker myself I had already come in multiple times to get my bike serviced and they always did a great job. Also, when came in to buy my new bike the service was awesome and the guy that helped me explained in depth what bikes might work for me and we landed on the first one he pulled. I also came back to get fitted and was helped by another gentleman who was super informative about how to upkeep my bike and even gave me a mini tutorial on shift, braking, and cleaning my new bike. All in all it was an investment so my bike wasn't cheap, but the value that the employees provided adds to the value of my bike In my opinion and I'm super happy with my new purchase. Will definitely be back as was recommended by the guys to have my bike serviced after the first few rides. Definitely recommend coming here if your looking for anything biking related

Big selection and very knowledgeable staff. The repair shop has what you need and the folks who can…read moretake care of your needs.

I was ready to test and buy a brand new set of golf clubs on a Sunday. There were 3 employees in…read morethe golf services area and no one came to ask me once if I needed help. I was holding and comparing 2 sets for about 5 minutes. A couple of the employees even looked my way. Too bad they didn't come over because they just lost a sale to Golf Galaxy. I headed over the same day and purchased a new iron set with fitting. I tried to give you business, but I guess your golf shop was either too "busy" or maybe thought that someone like me wasn't a serious buyer. Whatever the reason, I definitely won't be back.

Hey Yelpers! I needed some new walking shoes and saw online that this place was having a sale for…read morethe 4th of July holiday and came in. I was kinda disappointed in the selection that was actually on sale. There were maybe 2-3 pairs from each brand on sale out of the dozens of options. Still, I looked them over and had an idea of the ones I wanted. The salesperson, Yancey, came over to help. He was very knowledgeable and friendly. We talked about the pros and cons of multiple pairs, taking my specific needs into account. I felt satisfied with my selection and made the purchase. As a giant chain store, they have equipment and clothing for almost all of your athletic needs. I really most appreciated the service. That's what would bring me back here. Go see Yancey next time you need some athletic shoes!

The owner Eric is outstanding Very approachable and down-to-earth, and Anthony is a terrific…read moreindividual that does outstanding work when it comes to servicing your bikes repairs and sales. It's a great place to purchase your E bike.

My wife and I stopped by unannounced this past Sunday. We were a bit hesitant at first because of…read morethe Fremont St. location, but it's actually a few blocks outside the main touristy area -- and we even found parking right out front, which was a pleasant surprise. We came in to check the size of an Aventon Aventure 2 for my wife. Her birthday is coming up, and this was one of the big-ticket items on her list. Right as we walked in, we were greeted by Eric (the owner), who was helping another customer with their bike. Eric had sold his last in-stock Aventure 2 the day before, but he had several other Aventon models available for us to look at and test ride. My wife had ridden an e-bike before, but it was my first time -- and wow, what a blast! After talking with Eric more about all things e-bikes, he gave us a quote, emailed it to us, and let us know that if we decided to move forward, we could simply place the order straight from the email. He said he could have the bikes in about a week, which worked perfectly for us -- and we ended up placing the order. He also offers a 90-day or 100-mile trial period for any e-bike he sells, where if you're not happy, he'll gladly refund you or let you put the funds toward another bike. Now we wait... and we're super excited!