don't come here. john is gone and the new guy doesn't know anything, he can't put on a new cog, nor take one off with a chain whip, he doesn't care enough check if the parts he's grabbing you fit, he doesnt know how to do cranksets and he will just say come back the next day he works this is the third time its been a problem, if you're not gonna let us use tools then get someone that can, this is unacceptable. BRO SOLD ME A FUCKING 9 speed chain For a SINGLE SPEED read more

Service and quality is excellent! My sons have used their services several time through the time they have been opened. Thank you

1:03 Monday April 12 Currently out of town came here to get a crank arm because mine fell off the dude in here obviously didn't know what he was doing in the place he clearly stated I don't know how to do it then I can but just not today etc with other excuses so we ask if he had the tool he said maybe but I don't know how to remove the part just a bunch of excuses poor service and wouldn't recommend this spot to Anyone .... 30 sec of his time which he couldn't give. we are now at low Ryder bikes and they are helping us right away without any issues ..... read more

I decided to get a bicycle for my commute to work. The RTC Bike Center was the first place I looked at. The technician there, John was really helpful and gave me some advice and suggestions. I went to 4 other bike shops but came back here to purchase a bicycle. I am very happy with my purchase but the customer service is outstanding. I have been back a couple of times to have adjustments done and every time John always is so upbeat and friendly. He is always talking with others and has plenty of good stories to tell. I definitely recommend this place for repairs and if you are looking for a bicycle. read more

Pretty cool place for bike repairs/purchases. Very friendly staff and well kept. Inside the bus depot/transportation hub building, just take the door on the side inside to get in. read more

Between the Gunshots Yelling Alcohol consumption and horrible customer service calls you better pray before boarding any of these buses! I've even witnessed a lit cigarette being smoked and the driver did not care! Transdev is the contractor that employees RTC drivers. They are also no help in addressing these issues. Late buses with no consequences except the people and children waiting in the Las Vegas heat! So much for keeping a job that I'm going to be late to and get fired from. Truly a joke of a system. I've been passed by at the bus stop so many times. I'm not alone in this complaint. Just wish they would fix these problems or let us ride free! I'm paying for a safe ride at the least. Try these numbers instead of customer service. Customer service has no information about routes. They only accept complaints. Transdev Fixed Route Operator (725) 237-0075 Ext. 158 MV Transportation Paratransit Operator (702) 605-5335 read more

Excellent bike service by Matt. He repaired/replaced my broken chain in seconds! I was impressed by his knowledge and speed as well as the very reasonable prices for said service. I'll be back. read more

I went riding with my son on a particular weekend, where the Las Vegas strip was only filled with "bike riders", mostly groups of families and friends. This was a fun night! Especially since we have been home for over 2 months, due to social distancing. I thought to rent bikes, and going for a ride might be just what we need, to bring our morale up! I was so excited to start our tour (even though we are locals) that I didn't really read the instructions well enough. Because of my mistake, I was charged for late fees and going over the allowed time. I contact their customer service eminently, in regards, and they were nothing but helpful and understanding with me. They ended up refunding me the whole amount charged, even though it was my fault for these charges. Personally, I think their personnel exceeded with their customer service, they were nothing but understanding, especially in these hard times we are all facing together as a nation. I want to recommend their services to anybody out there, that is trying to experience something new or just to fall in love with bike riding again. Please go check them out, it would most definitely be a memorable night/day you will have with your family and friends. read more

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Do not become a secret rider for this company they promise a free monthly bus pass and pay every two weeks for the surveys you put in for their drivers , but it's not worth your time because they rarely offer the bus pass and you will have issues getting the money you earned on surveys. read more

AMAZING bike shop. Doesn't have a large selection of bicycles but there is bare necessities. John is classic and extremely knowledgeable about bikes and bike repair. He doesn't mess around. The downtown biker masters told my man about this place. Best kept secret bicycle shop in Vegas. If you're in the market for a used bike or want to sell your bike on consignment this is a great place to go. Or just pick up a fixie for $300. read more

RTC Bike Center - Bike Repair/Maintenance Near Me - Las Vegas, Nevada

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Where to start? Pros: - John is the man. He will even teach you how to inflate your tires! (Tell him I sent you.) - There are bikes, clean showers, lockers and restroom facilities exclusive for members (I cannot recall how much membership was, but it was not expensive), air pumps, now only one remaining chair, and if you have to park your bike outside: roving armed guards who seemingly deter theft enough so one's vehicle is still there upon return. YMMV. (Lock your fucking bike up correctly [that includes the saddle, yo.]) - New!: There is a bike stand outside. It even has tools (if any of you steal them ....) Cons: - Those same armed guards may entirely too trigger-happy so you may end up being collateral damage if you resemble a zombie or are talking to one when they are put down. - Only open from 7AM to 7PM (although, parking outside is open twenty-four hours, obviously). Neither Pro nor Con: - So-called Zombie Apocalypse taking place outside. Some days they are ultimately entertaining, on others they want to make you just cry . Do not ride your bike within the curtilage of the BTC. There is an N.R.S. for that and I have heard -- although never actually witnessed -- guards are quick to get on you about it. Never experienced it myself, I prefer to strut about while steering my bike by the head. Yeah, I am cool like that. The bike centre membership gets you discounts on all repairs and I think it even gets you complimentary tune-ups. Not sure about that: go and ask. I know for sure that it allows you to lock your shit up in a locker while you go out looking like a Modern Man walking in DLV. Wear your helmet. - E read more

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A local bike shop that operates out of the RTC Bonnavile transit hub. I've bought a bike here and have had various repairs/upgrades done. The staff is friendly , knowledgable and don't try to upsell you. As a matter of fact , the staff is always open to engage in bike talk regardless of what you ride. This particular shop also have a bathroom with showers that is available to members for a very minimal fee. The parent shop of this place is Las Vegas Cyclery. This shop doesn't have as many accessories as a full blown shop but they have all the essentials. Repair costs are affordable. I come back because the people are very chill and down to earth. -John is the man. Knows his stuff when it comes to bikes. Always tells you the truth and is very knowledgeable. read more

RTC Bike Center - Bike Repair/Maintenance Near Me - Las Vegas, Nevada

My fiance Went here to get a back tire fixed since it was rubbing they fixed it the hippie guy was cool. it was fine, next day front bike tire popped. Went back to this place to get it fixed. Another guy changed the tube, not the tire cost 15 . So not even 5 MINUTES LATER OF LEAVING THIS PLACE FRONT BIKE TIRE POPS!! HE CHARGED me 50 to change tire and tube since he didn't check the tire to begin with!!! Scam!I'm paying for your mistake!!!!!! Update same day so I personally called them told them they should not have charged for a second tube explained to him how it was wrong he wasn't rude or anything though I did not like the fact he says " why dint he tell me that when he was here?" .... ummm that's not the point the point is you know better and you know what you were doing period. He refunded the first tube cost. read more

Love the convenience of not having to bring your own bike downtown but make sure you read the rules of rental. Our $5 bike rental for 24hrs turned into $20 each bike as we didn't have places around us to redock them. read more

I can't be thankful enough to the gentleman that was working all alone on 05/23/20. He provided me the best fit and bike for me. He was extremely busy but was able to understand my needs. I got a beautiful bike that I will cherish for life. By the way, if you are thinking of a bike shop and you end up at a bus station, think again! The RTC Bike Center is inside the bus station Downtown! read more

Great experience! I come here for my general repair needs because John provides excellent service and always gets the job done right. He's always very helpful and knowledgeable about bikes! read more

Ok during the shutdown i bought a bike it wasn't in the best of shape and had these ugly tires that were orange. I wanted new tires tires changed and tubes because a slow leak and new grips for the handles. Eleven months later with 3 phone calls from them in-between asking if I was ok with the time it took I told them its fine because everything going on shipping of products will take longer and I knew the white walls were worth it. Finally I got the call your bike is ready excited I rushed over I was thrilled with the tires they didn't replace the grips tho. I figured the bikes been there long enough and didn't mention it . Paid $89.69 was moderately happy but then in the morning tire was flat eleven months and they couldn't even give me new tubes I even asked for them at the start when I called to talk to someone was giving the run around excuses and no call back to try to resolve the issue I was nothing but nice to them and respectful because of everything going on but I don't recommend them not very professional and over priced I saw how much my tires cost online and it was half what I paid if your going to charge for a service please give the customer what they want . I work in pizza if a guest ask me for a pizza and I give them a side of fries instead are they going to except it i wouldn't but I gave them what they asked for and what they wanted the first time round. I had to wait a few months to put this on because I wanted to be sure I gave them enough time to call and try to resolve this before I put on word down. read more

John is a cool dude. There's probably no problem he hasn't seen before. Took care of servicing my mountain bike while I waited. Had me done in 30 minutes at a good price. read more

I have a membership at RTC bike Center, $30 for 6 months. It's absolutely fantastic and so convienent towards my life. I work downtown area at the Justice Court during the weekdays, all i have to do is wake up, throw my business clothes into my bag and wear my cycle bike gear on. Ride down Alta/Bonneville(One of Las Vegas's great bike lanes to ride through) arrive shortly from my house to the bike shop. Clean up with a shower and throw my gear in my personal locker. And have a friendly coffee sip with the provided kuerig coffee maker the bike shop has for members only. And then 20 till 8am I walk down the street to clock in for work. Life is GREAT! I never have to worry about not having enough excercise into my day and Im twice as much more productive and cheery during my day because of the power of cardio excercise and getting your heart rate going. ***One request probably i would reccomend to the manager or owner of the Bike Center is to provide filtered water to fill up water bottles and for the coffee. Theres a huge difference is we could implement that. read more

If you want classic, quality service matched with good conversation at an even better price, look no further. I dropped by this shop with a simple flat tire repair and ended up smalltalking the entire time with the owners as they worked on my boss's Canondale. Finding gems like this shop happens more often because of positive reviews on sites like this so I decided to take the time to type one up. Would recommend this shop to anyone, no question. read more

Today Mayor Goodman encouraged journalists and developers to take a bus tour outside of City Hall to feature the Downtown's Momentum. Afterward my photographer and I met at the Bonneville Transit Center for a story on your Bike Center. They were great. Very encouraging. I wish more people knew that the RTC has a bike shop like yours for quick fixes while biking around Las Vegas. read more

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I'm from out of town staying at the Golden Nugget. My girlfriend's wheelchair needed air in her tires. The owner put air in the tires no charges. So close to the casinos downtown. Nice people. read more

Didn't know this existed until today. Had my brakes adjusted, barely charged me anything for the service and it was immediate. Friendly staff, full service, and downtown! I would go back in a heartbeat. In fact, I'm almost looking forward to it. read more

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Had a shock brake on my wheelchair and they where able to fix it great costumer service John was amazing and I would recommend this bike shop everyone 10 of 10 read more

I had a great experience coming here to get my 2 bikes, that I hadn't ridden in years, serviced. Jason was awesome to deal with and I was impressed that I didn't feel like I was being up-sold on anything - just what was necessary to get me back up and running. I'll be back for any of my bike needs in the future. read more

Additional Covid-19 changes not reflected on Yelp are that the bus terminal in which this store is located is under lockdown and only 1 customer can enter the store at a time. Additionally, only 1 door to the terminal is open and entry is strictly regulated. When I called about getting some repairs done, I was not advised of the entry issues. There was a customer in the store when I arrived, so I was not allowed entry and advised to wait; however, there was also a large line of people waiting to get in the terminal to use the restroom and people milling around all over. Not feeling safe, I decided to leave instead and get my repairs done elsewhere. read more

Quite unpleasant conversation. I needed atwo bikes for a ride today and was told that I would have to pay for two half days plus $5 overnight. Rude and inflexible. read more

I was having constant problems with Flat Tires and the Bike Shop on E.Charleston was no help at all. One trip to the RTC Bike Center and my problem was solved. Very quick, knowledgeable and friendly. I believe this Bike Shop is run by Las Vegas Cyclery and contracted by the RTC. In any case, its a great idea that the RTC came up with and I highly support it and them!! read more

I needed some adjustments to my sons' mountain bike so I brought it in and I couldn't have been happier with the service. The mechanic, George, was friendly and fast. I watched him interact with other customers who seemed to be regulars and was impressed how friendly the atmosphere was. I am very satisfied with the work done. When I gave him the bike the rear derailleur didn't work right. It's like a brand new bike. And the cost of the service was very reasonable. I would recommend them without hesitation. read more

This was probably one of the worse experiences I've have with one of these types of company. First, the website along with the bike stations states that for a 24 hour pass is $5.. not true whatsoever. They charge your card $26 dollars and keep it as a hold for days even after returning the bike. You only get to use the bike for 30minutes intervals which is stupid in my opinion if it's suppose to be a 24 hours pass for the day. After learning that they charged my card over $50 dollars for two bikes for 30 minutes, I called just to be told that they cannot help me by returning the money to my card and that I could leave a suggestion. Overall, it was a terrible experience and honestly not worth the time or money you're going to spend doing it. read more

John offered fantastic customer service to me, a novice biker. I purchased this awesome blue Globe at a fantastic price, at least two hundred off the list price! Not only did I receive an incredible value, John worked with me to ensure I understood how to prevent theft by showing and practicing with me how to remove the tire and lock the bike down. read more

Great place to get your Bicycles tuned up! Took a bike I bought cheap, asked Mark to replace missing Brake pads and check my flat tires and tune it up.. he was very friendly and knowledgeable. Told me he would go through the bike and call me if anything else needed attention.. he finished in half the time.. and let me know the parts he replaced and adjusted and informed me about a part that may need to replaced in the future. Price for parts and service was economical... will be going back whenever bike needs attention read more

By far the best bike repair shop in las vegas, john is the best extensive knowledge about bicycles. You will not be bored while you are in there for your bike to be repaired or even if you want to buy a bike he will let you know the truth. No hustle here at this place just straight up real business. read more

I want to file a compliant about a staff at the RTC downtown bike center. His name is John. About two weeks ago, I took my bike over for flat tire problem, he charged me about $15, but he did not tell me that he only replaced the tube without changing the old tire which I just found out today. I ride my bike a week after it was fixed, but my bike went flat tire again, I called John and he told me to take it over for checking. I went there today, John dined everything I said, and I was being insulted and mistreated by him, he was so rude and yell at me all the time. I hope RTC will look into this matter seriously so that no other customer will be treated like what I have been treated today. read more

This was my second time visiting this spot to fix my bike and both times I had a really good experience. If it's not John helping me out with a flat tire it's Jo helping me out with a whole lot of tire changing, chain changing, gear changer, and a lot of other things.. man its so helpful and pleasant knowing that you can get the help you need at a reasonable price and having someone go through everything with you step by step so you are not left in the dark with problems that could be a issue down the road.. I would like to thank Jo for an exceptional service he provided, not to mention, he was a really cute eye candy... made my day when he helped me to make my ride a whole lot safer and pleasant.. if at ever you need a little help,or a lot, with your bike my suggestion is to make this stop your first cause it jus might save you time and money... read more

John is the man, when it comes to fixing bikes and when it comes to customer service, to bad the owners of this shop, Las Vegas Cyclery are not as good. Putting it bluntly they suck, as for John he is the only reason I take my bike to the RTC center. They have a limited inventory but john makes the shop what it is. read more

My second time on this shop, first one was to buy some parts couple of weeks ago and today to align my bent derailleur hanger. John is always accomodating and very knowledgeable about his craft. They may not have everything but it sure is a good place to stop by if you have some minor issues with your bike, as far as i know this is a satellite branch for Las Vegas Cyclery read more

Best bike service and repair shop ever. They treat you like a person not a sales quota.