Trek Bicycle Henderson

83

379

489

2 years ago

A very nice and clean shop with great custom service. It was as well nice that they have road/mtb/family trails up so you can see where to ride if you're not too familiar. read more

Trek Bicycle Henderson - MTB Trails - Bikes Near Me - Henderson, Nevada

Helpful 0

Thanks 0

Love this 0

Oh no 1

David N.

215

2939

4372

4 years ago

Brought in a road bike I'm sending to my Cuz Char G in Sacramento to be dismantled and boxed for shipping. My friend, Cayla, greeted me and brought me over to Joe, the service manager. He said they were a bit behind with techs out, but he's have to boxed and ready for shipping next week. No worries. $40 is a deal! Joe told me he'd send me an email with the box dimensions and weight. My Cuz will need to arrange shipping through Bike Flight, the most reasonable pricing. Cool! I needed a part to mount a rear rack on my cruiser and Cayla ordered the part. Got a bike bell too! Used a $20 in-store coupon she gave a a month ago. Service and sales here makes it the best bike shop in the Valley! read more

Trek Bicycle Henderson - The fabulous, Cayla, got me set up with my new Trek Electra Cruiser! - Bikes Near Me - Henderson, Nevada

Helpful 7

Thanks 0

Love this 8

Oh no 0

Rainey D.

2

18

59

1 year ago

[[HIGHLIGHT]]Wow, love this shop! Professional & extremely nice, excellent customer service!!![[ENDHIGHLIGHT]] We needed only a nut & lock washer, couldn't find it anywhere, they had it & just gave it to us! Who does that? Recommend this shop over any other store in the valley! read more

Helpful 1

Thanks 0

Love this 1

Oh no 0

Liz S.

0

73

18

2 years ago

Excellent customer service from Jonathan! We called to inquire about a bicycle for our grandson. Jonathon was very knowledgeable and reassured us he exactly what we were looking for, even made great suggestions. Highly recommend this shop especially Jonathan. Thank you for honoring the military with a discount & the reminder about sizing up on the next bike at 50% off the purchase price thats a win! read more

Helpful 1

Thanks 0

Love this 0

Oh no 0

Christopher S.

219

117

149

2 years ago

Very helpful and friendly I had a broken break on my mountain bike and it was such an easy repair that they simply fixed it in front of me and didn't even charge me this is great customer service read more

Helpful 2

Thanks 1

Love this 1

Oh no 0

Cole N.

0

2

0

10 months ago

[[HIGHLIGHT]]Adam in service was great to deal with.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Very friendly and professional.[[ENDHIGHLIGHT]] Came in about 15 minutes to close and he stayed late to get me taken care of. Thanks again. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Louie S.

155

524

993

4 years ago

Dropped by this location in Aug 2022. Picked up a helmet and some lights for my recumbent tricycle. Had some really good service by the people who work there. The lights I picked up were defective and I dropped by a few days later. They were quickly replaced with a brand new great working set. I really liked the service and staff here. They treated my family and I with respect. I explained my wants and needs to them and they offered me multiple choices of what I was looking for from economical to high end items. The staff here is very personable and provided they are not with another customer will give you their undivided attention. Drop on by and give them a chance to provide you with your custom based bicycle needs. read more

Helpful 1

Thanks 0

Love this 1

Oh no 0

Beau C.

1661

647

491

3 years ago

Trek has entry level bikes at a good price. The Trek store was friendly and professional when fitting the grandboys to new bikes. And frankly, I have never seen that many Trek bikes in one place. They ordered and assembled the boys bikes and installed the accessories. read more

Helpful 0

Thanks 0

Love this 1

Oh no 0

Casey B.

36

11

0

1 year ago

Took my bike in to get serviced this past week. I'm still a noob to mtb but the techs there were awesome. Super cool. They gave me options and recommendations based on different price points for new tires. They explained everything about the work to be done and what they would suggest based on my skill level and where I'd be riding. It wasn't cheap but well worth the money spent so zero complaints. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Richard W.

16

2

0

2 years ago

Shout out to Trek bike Techs-needed a seat post for a low cost project, they rummaged for one in the spare parts box and came up with one! you can tell how good a place is by how they help out with the really small stuff. read more

Helpful 1

Thanks 0

Love this 0

Oh no 0

Martin L.

Elite 24

13

436

124

2 years ago

Great store with amazing selection. This is probably the biggest bike store I've been in. Well stocked with the latest innovative bikes. Super impressive. Dedicated service area where you can watch your bike being taken care of. read more

Helpful 3

Thanks 0

Love this 1

Oh no 0

Jack O.

0

29

18

2 years ago

Rented three ebikes. [[HIGHLIGHT]]At first the manager was not too friendly.[[ENDHIGHLIGHT]] Another customer and I joked about how unfriendly he was at first. [[HIGHLIGHT]]He eventually warmed up and was very pleasant.[[ENDHIGHLIGHT]] Bikes were great, close to excellent trails. Definitely recommend renting from here. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Raiine H.

0

54

18

2 years ago

[[HIGHLIGHT]]Great customer service from Doug on picking out and fitting a bike helmet after 15 years of not being on a bike, he was super helpful, and friendly with lots of good suggestions.[[ENDHIGHLIGHT]] read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Gabe C.

Elite 24

22

114

222

3 years ago

I've been here twice! I had a stuck chain that I could get off a bike I was tearing apart and I took it to this awesome shop and the guy took it back took the chain off and said have a nice day! In and out in minutes! I knew then that if I ever need bicycle work this was the spot. When back to get some repairs on a yard sale bike and they were able to help me out without an issue. The service is amazing, the quality of work is great and I even though I dropped by right as they were closing I had my bike back in less than 12 hours. Give this place a try and you will not have any regrets. read more

Helpful 2

Thanks 1

Love this 2

Oh no 0

Bob G.

0

8

0

2 years ago

[[HIGHLIGHT]]Can't say enough about this place, and it's all because of the quality of the staff.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Stellar customer service -- they treat you with respect; more like a friend than a customer.[[ENDHIGHLIGHT]] The mechanics are as good as the sales staff -- always professional and the work is excellent. Everyone in the store takes takes the time to listen to your questions, educate you, and make sure you're taken care of. [[HIGHLIGHT]]Again, outstanding customer service and the best mechanics in town.[[ENDHIGHLIGHT]] read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Shaun D.

6

7

0

3 years ago

Alot of companies will sell you eBikes but few will repair them. Thats where Trek is special. The repair department is outstanding and will keep your eBike rolling for years to come! I had a bunch of hiccups on my Rad Runner upgrade and these guys were so professional and responsive. Thanks guys. 5 stars! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Joseph V. M.

0

22

26

3 years ago

Stopped in to get my daughter's bike back in action and was taken immediately ! Great service, nice people and very thorough! I recommend highly! read more

Trek Bicycle Henderson - Getting Sofia's bike back in action! What a great place! Very thorough and communicative! I recommend highly! - Bikes Near Me - Henderson, Nevada

Trek Bicycle Henderson - Trek service area... - Bikes Near Me - Henderson, Nevada

See all

Helpful 0

Thanks 0

Love this 0

Oh no 0

Tattoo T.

82

64

41

3 years ago

Just wanted to leave and experience. Looking to get a new bike and had my eye on a Santa Cruz. Went into the Trek Henderson store to do some comparison shopping. Was greeted and helped by Jeremy. Longs story short his customer service was so great that I now have decided a Trek is my next move. Nothing against Trek bikes at all and not because of any other reason then the experience he gave me. Give that man a raise!! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Dean L.

0

18

0

1 year ago

My friends son has autism and was sent into trek bicycle store to check on prices for brakes etc. (the bike needed extensive work) and they quoted him $144 which was very fair but way more than expected. her son called me for my opinion and I felt it was fair but the bike wasn't worth that so I decided to call and ask for a little help due to mom single mother with an autistic son, maybe I could get a better deal. [[HIGHLIGHT]]I spoke with Jason (salesman) who informed me he would check with Joe and see what they could do.[[ENDHIGHLIGHT]] Those two guys are saints in my opinion they gave him a refurbished bicycle that looked great and rode perfectly. [[HIGHLIGHT]]hoping for a small discount and coming out with a great bike you don't hear great stories like this much anymore what wonderful people and business to help out a family like this.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Her son doesn't show expression but when I advised his mother of what the guys at trek did she was overjoyed and so thankful.[[ENDHIGHLIGHT]] 1000% recommend these guys at trek on Stephanie.. corporate will hear about this and everyone I know. thank you guys so much. read more

Helpful 1

Thanks 0

Love this 1

Oh no 0

Bill P.

0

11

0

3 years ago

Excellent service. Friendly, knowledgeable staff. Good selection of accessories. Great location. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Millers F.

13

28

9

3 years ago

Great selection and service. The staff seems knowledgeable and willing to assist with our inquiries every visit. They seem to value customers. Big Trek selection of parts and accessories here. Many things may need ordering especially if it's older . But they will find what you need. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

L Z.

0

55

23

3 years ago

I have visited Trek Bike shop on 4 occasions, twice to purchase a few minor items, twice for service. Both times the service was performed quickly and the guys working were a prime example of how to treat customers. Thanks Vince for the work you performed. As a result of how this store treats customers I will definitely buy a electric bike from them in the near future. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Misty R.

553

38

29

3 years ago

The staff are so helpful and so kind. They are always happy to give advice and point us in the right direction. We'll continue to buy our bicycles, gear, and book service appointments through Trek. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Marc M.

6

98

44

3 years ago

One of the nicest bikes shops I've been to and the people are extremely helpful and knowledgeable

Helpful 0

Thanks 0

Love this 0

Oh no 0

Torsten T.

32

29

20

4 years ago

Thank you for work you completed on my bicycle. It rides amazingly with the new tires and the tune up. I appreciate the work was completed in a timely manner. The staff here are friendly and courteous. read more

Helpful 1

Thanks 0

Love this 1

Oh no 0

Michael P.

0

15

0

5 years ago

I've been a loyal customer first to McGhies and now to Trek for a few years now. Their friendly knowledgeable staff, clean updated showroom and large product selection keep me coming back. So do flats and bike repairs. Joe, Ryan and all the stellar repair staff keep my ride on the road with service that is typically performed ahead of schedule and above and beyond what I expected. Can't say 'nuff great things bout this fantastic business. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

William M.

0

7

0

5 years ago

This group is amazing. After 21 years in the US I was moving back to Scotland. They packed my bike and arrange Fed-Ex to collect from their store. It was totally painless at a time I was completely overloaded with the move. Big call out to Joseph Mullen and Jeremy Call for just making it all so easy. Thanks again, from Bill, Now in Scotland.!! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Tom S.

0

7

0

5 years ago

I bought my first bike in 35 years. A lot has changed in that time, but Trek's no pressure, friendly service and expertise guided me thru the wide selection. I highly recommend this store. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Jack S.

0

5

0

5 years ago

Best bicycle shop I have been to...very helpful and answered all my questions..no trying to sell me on anything...simple and straightforward advice...you will like the service..ask for Maria...very knowledgeable!!! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

More info about Trek Bicycle Henderson

19 S Stephanie St
Ste 100
Henderson, NV 89012
Directions
(702) 800-3636
Call Now
Visit Website
https://www.trekbikes.com/us/en_US/retail/henderson/

Payment methods

Does Trek Bicycle Henderson take credit cards?

Yes, Trek Bicycle Henderson takes credit cards.

Outdoor Amenities

Does Trek Bicycle Henderson have parking?

Yes, Trek Bicycle Henderson has parking options.

From the Business

Specialties

Trek Bicycle Henderson is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style. We're conveniently located in the Stephanie Beltway Plaza, where we're proud to serve the surrounding communities of McCullough Hills, Las Vegas, and more. We're also lucky to be near some awesome places to ride, like the I-215 West Beltway Trail, River Mountain Loop, and Bootleg Canyon. Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can't wait to ride with you!

More Info

Hours

Review Highlights - Trek Bicycle Henderson

“I spoke with Jason (salesman) who informed me he would check with Joe and see what they could do.”

Mentioned in 3 reviews

You might also consider

Verify this business for free

People searched for Bikes 1,473 times last month within 15 miles of this business.

Verify this business

Explore benefits

Swanny’s Cycles

4.8

(100 reviews)

Honestly, this was one of the best purchasing experiences I've ever had…read more I found the exact bike I wanted through the Specialized site and it came up as available at Swanny's. I'm in LA but figured I'd call to see if it was any cheaper than my local shop. They informed me that because they were shipping from Nevada to LA there wasn't any sales tax (10.5%) and they would throw a little love on top. They sent an invoice and I paid it. A day later it was shipped out and the next morning my bike arrived. The turn around was shockingly fast. Something did go wrong though. A helmet I ordered was damaged in shipment AND THEY SAID "KEEP IT, WE'LL GET ANOTHER ONE SENT OUT!!" I'm floored with the easy purchase, no hassle pricing, and especially the customer service. I don't think I'll ever buy a bike from another shop. The 5 star rating they have with hundreds of reviews isn't bullshit and is well earned. Much love to the ownership and team hear. Truly a top tier shop.

Prior to coming to this shop, I had been gifted a bike but knew very little about bicycles since…read morethe last time I rode one was over a decade ago. I initially went to REI feeling completely lost and unsure of what I needed. After walking around for about 10 minutes without being acknowledged, I decided to leave and I'm glad I did because I found this shop instead. As soon as I walked in, I was greeted right away. Zabi took the time to look over my bike and made helpful recommendations on what I needed to get it road-ready again. At no point did I feel pressured into buying anything. Instead, he made sure I felt comfortable and understood my options. The customer service was outstanding, not only from him but from everyone else in the shop as well. Even if larger corporate stores are running sales, I would much rather drive here and support a business where customers are genuinely welcomed and cared for. Overall, this is an excellent shop with knowledgeable staff, great customer service, and a team that truly cares about its customers.

Giant Henderson

4.5

(17 reviews)

I had my Giant getting maintenanced at REI when they told me my dropper seatpost was having issues…read moreand would need to be replaced. I would need to go to Giant to get my part, and I was given the malfunctioning part to take as a reference. I came to the Henderson store to get the part. the man helping me took the reference part to the back, found the new part, and came back after a few minutes of examining the old part. He gave me the new part but cautioned me that, to him, the old part still seemed fine. He then went on to describe to me a common issue that can sometimes seem like the problem is the dropper post, but is actually related to the cables. He said he wanted to give me a heads up before I spent the money on the part, just in case I wanted to try going back to REI with the new insight. I thanked him and decided to get the part anyhow, figuring it's 5 years old, so it won't hurt to replace it regardless. Nevertheless, he offered that, if after replacing the part, the seat still doesn't function properly and REI isn't able to fix it, to bring it in to him and he'll take care of it. "I don't want you to have to pay twice for the part and even more repair" (to paraphrase). My takeaways: * Gave advice and knowledge (most good salespeople will offer that these days) * Provided an alternative for what my issue might be, despite that meaning they could lose the sale * Offered to include fixing my issue, free of charge, if the REI folks still couldn't figure it out, as a thank you for buying the part I appreciated each of these things, and I felt it was important to mention it to others.

IF after reading this post, you still decide to give this place your business, you've been warned…read more My son earned and saved enough money to get hydraulic breaks for his bike. 185+ later for parts and labor from Giant, he had what he wanted. About a month later, he starts to have issues with the hydraulics. My wife takes the bike in with my son and the two men who were there gave her attitude and started to make accusations on why it probably no longer works. They didn't know, but my wife took the bike to Swanny's prior to going back to Giant and they said something inside the hydraulic casing was bad. Giant told my wife they could see scratches on the break system and it most likely stopped working because my son dropped it crashed his bike. Only option was for them to "look at it" and let us know what was wrong. A week later, we get a call with two options from the Giant. Give us $125 to put a new one on or come pick it up. I told the guy that I would never do business with a company who accuse customers of things and who don't guarantee their work/products, and I would pick the bike up. Rule number one when doing business with someone, if they don't guarantee their work, don't give them your business. Rule number 2, If they talk down to women, don't give them your business.

Bike World

3.8

(107 reviews)

Get a bike with the biggest panniers and handlebar bag (and puncture-resistant Schwalbe Marathon…read morePlus tires) available. You'll thank me when gas hits $10 a gallon!

Hey yall! I took my brand new bike from Walmart here the…read moreother day and asked if they could adjust my handle bars and they said yeah and even offered to come get my bike out my car which they did and they lifted the handle bars no charge and I was good to go! They do take the bike in the back making it hard for me to see how far the handle bar can be raised but I guess he raised it enough! I ended up returning the bike back to Walmart because it was overall too small for me!

Pedego Electric Bikes Henderson

4.2

(47 reviews)

I bought a bike here and service my bike there the staff is incredible and their bikes are top…read moretier! U want to ride a vw bug type bike or a Cadillac? Pedego is a Cadillac choose wisely ‍

Excellent customer service and a wonderful product. The technological advancement with these bikes…read moreis truly inspiring. I have to admit I was reluctant to embrace this new technology ... but now I can't imagine being without!

REI

4.0

(177 reviews)

I received a gift card and it was time for some new walking shoes. This store appears to be smaller…read morethan others I've visited so inventory can be a challenge. I can never seem to find shoes in my size but this time I got really lucky and they were also on sale so double lucky. I also grabbed a new plastic container for my electrolyte drinks. I wasn't approached by any staff and didn't really see anyone around but the guy who checked me out was very friendly.

Stopped into REI at The District today to look at hiking boots. They had a great selection both…read moremen's and women's including my favorite brand On. The employee in that department was amazing. He was knowledgeable, accommodating, and managed to help 4 groups of people all without losing any of his wonderful personality or smile. We found what we were looking for but the size was sold out. They told us when it was expected back in and even offered to give us a call when it arrived. I am so happy to be a member of the Coop because the value and service are always top notch!

Golden Crown Bicycles

4.6

(37 reviews)

•$

Highly recommended. People here are very friendly and helpful. They fixed my son's bike and the…read moreprice is very reasonable. Keep up the good work guys!

They're honest with their work and priced fairly. I went in thinking I needed my brake/shifting…read morelines replaced on my vintage Raleigh. I was assured they'd take a look.Received a call shortly after and stated all I really needed was a tune up. Had a few loose components and others that needed readjusting . They ended up saving me a few bucks. Honest work. Highly recommend.

River Mountains Bike Shop

3.7

(53 reviews)

Stay away from this business. Brought our bike in for repair and the owner Dave was rude and…read morecondescending. We were charged for a "cleaning" of the bike for $40 and he handed back the bike that was covered with greasy fingerprints and smudge marks. When my husband called him to question about it, Dave just hung up on him. This place is only in business because there is nothing else nearby.

I highly recommend this shop to rent an e-bike. I rented a couple of bikes for my nephew and I to…read moreride and it was great. The owner, Dave, was very nice and helpful. He took his time to give us maps, directions, and a couple of free waters for the road. The e-bikes worked great. The shop is right by the bike path and we had a fun time riding the wetlands trail and the river mountain loop trail.

All Mountain Cyclery

4.2

(105 reviews)

New bike!!! After a couple years of playing on my dad's old bike I finally made the decision to…read moreinvest in a good bike and I am glad I came here! As what may seem like a primarily mountain biking shop I can assure you their selection spans over all types of biking. As road biker myself I had already come in multiple times to get my bike serviced and they always did a great job. Also, when came in to buy my new bike the service was awesome and the guy that helped me explained in depth what bikes might work for me and we landed on the first one he pulled. I also came back to get fitted and was helped by another gentleman who was super informative about how to upkeep my bike and even gave me a mini tutorial on shift, braking, and cleaning my new bike. All in all it was an investment so my bike wasn't cheap, but the value that the employees provided adds to the value of my bike In my opinion and I'm super happy with my new purchase. Will definitely be back as was recommended by the guys to have my bike serviced after the first few rides. Definitely recommend coming here if your looking for anything biking related

Big selection and very knowledgeable staff. The repair shop has what you need and the folks who can…read moretake care of your needs.

DICK'S Sporting Goods

2.9

(141 reviews)

I was ready to test and buy a brand new set of golf clubs on a Sunday. There were 3 employees in…read morethe golf services area and no one came to ask me once if I needed help. I was holding and comparing 2 sets for about 5 minutes. A couple of the employees even looked my way. Too bad they didn't come over because they just lost a sale to Golf Galaxy. I headed over the same day and purchased a new iron set with fitting. I tried to give you business, but I guess your golf shop was either too "busy" or maybe thought that someone like me wasn't a serious buyer. Whatever the reason, I definitely won't be back.

Hey Yelpers! I needed some new walking shoes and saw online that this place was having a sale for…read morethe 4th of July holiday and came in. I was kinda disappointed in the selection that was actually on sale. There were maybe 2-3 pairs from each brand on sale out of the dozens of options. Still, I looked them over and had an idea of the ones I wanted. The salesperson, Yancey, came over to help. He was very knowledgeable and friendly. We talked about the pros and cons of multiple pairs, taking my specific needs into account. I felt satisfied with my selection and made the purchase. As a giant chain store, they have equipment and clothing for almost all of your athletic needs. I really most appreciated the service. That's what would bring me back here. Go see Yancey next time you need some athletic shoes!

Epic Ebike Adventures

(18 reviews)

Eric and Anthony are awesome and very helpful in assisting my wife and I in picking out our new…read moremokwheel e-bikes basalt 2.0. This is the place for info and purchase if you are looking into getting a new ebike and start your adventure ...

I have mixed feelings about this store…read more First, I want to give credit where it is due. The staff were excellent--friendly, professional, patient, and genuinely interested in helping customers. After visiting several bike shops throughout Las Vegas while searching for an e-bike, this was by far the best customer service experience we had. The staff spent a significant amount of time with us, answered all our questions, and helped us choose the right bike. Their selection was also impressive, and they had the exact model I wanted in stock. Unfortunately, my experience after the purchase was much less positive. This was my first e-bike purchase, and after a brief test ride, I bought the bike and transported it back home to Los Angeles. Once I had the opportunity to inspect it more carefully, I discovered several issues. The rear light was missing, the front light had been installed incorrectly, the display controller mount had visible cracks, and the left handlebar end cap was missing. The most concerning issue involved the steering assembly. After taking the bike to an authorized Mokwheel service center in Los Angeles, I was informed that the steering system required adjustment and repair because it appeared the bike had not been assembled correctly. This created a safety concern, as the bike became unstable under braking at certain speeds. I contacted the store and explained everything. While the staff remained polite and professional, the only solution offered was for me to return to Las Vegas so they could inspect and repair the bike and provide the missing parts. For someone living in Los Angeles, that is simply not a practical solution. The trip involves considerable time, fuel, and expense. My alternative was to visit an authorized service center locally, where I was charged $50 to correct assembly-related issues, install missing components, and reposition parts that should have been properly installed before the bike was sold. The steering repair was the only issue covered under warranty. Overall, I was very impressed with the staff, the customer service, and the bike selection. However, I was disappointed by the condition in which the bike was delivered and by the lack of a practical resolution once the problems were discovered. I would gladly do business with this store again because of the people who work there, but I sincerely hope they improve their inspection and assembly procedures so future customers do not encounter similar issues.

702 PlumbAIR

4.7

(861 reviews)

Hemal was awesome, he seemed very trustworthy and honest. We were very pleased with the service he…read moreprovided, we hope to get him for our further needs.

I reached out on a Sunday for help with a broken hose bib, and they had a technician scheduled…read morewithin just a couple of hours. Mike arrived promptly, replaced the hose bib quickly, and even made a trip to Home Depot to pick up the needed part. While he was here, I asked him to inspect a few other water-related items around my home, including the water heater, water softener, sink vents, and toilets. He gave me an honest assessment of everything and took the time to explain what he was seeing, which I really appreciated. Homeownership comes with a lot of maintenance, and it's great to have a company you can trust. I look forward to using 702PlumbAir again for future maintenance, upgrades, and any repairs that come up. I've only used their plumbing services so far, but based on my experience, I would definitely recommend them.

Bob's Repair

4.7

(516 reviews)

Called up Bobs to get a quote on air conditioner duct cleaning and spoke with Stephanie. Not only…read moredid she give me an unbeatable price with military discount, she got me an appointment the following day! Next day, Brian and Jordan showed up on time ready to rock. They did an outstanding job! Really cool guys. The whole job took roughly 2.5-3.0 hours start to finish. If you need air duct cleaning don't hesitate to call Bob's Repair!

I tried to post this review on Google, and to respond directly to Bob's before posting a review but…read morethey don't have an easy way to give them feedback. They do have polite people and do decent work but I did not have a good experience with their repair business. An annual inspection turned up a couple of small problems - low refrigerant in a system and a nearly failed condenser fan in another. No argument with that conclusion so I said go ahead with fixes. Got the invoice and should have paid more attention - a price gouge of epic proportions. Here's what I sent them that got rejected by their system: PS - registered professional engineer who should have paid more attention. 'I was not here when this work was finished, and I have no issue at all with the technician and work performed. He was professional. I agreed to all of the work. But I regret now not doing additional homework on the cost. A one pound 410a add should cost more like $100 at the high end all in. Easy to find on google or Yelp), given you can get a 25 lb Jug in the range of $250. And yes, there is labor and overhead in that , but for for a 30 minute job $325 seems excessive. I also was able to source the replacement fan motor with an identical Lennox model# from a number of sources- from around $200. Again, that doesn't include labor. So if I'm generous, you got $300 in parts, add 20% for miscellaneous. And yes, I get that there is 'Bob's guarantee' and you have overhead, but an 1800+ bill for less than two labor hours of work, make it 3 with travel time and even at 150 per hour - and maybe 450 in parts and material -the total markup at 2x is to me excessive. Plus your billing is deficient in the level of detail so it's even hard to understand how you could add it up to that much. My wife paid the bill of course, but with these prices even though the service is good I won't be using or recommending Bobs for repairs in the future. I'll do my homework.' PS - last postscript. You may have noticed Bob's no longer responds to Yelp reviews. Must be too busy. Or they don't care. Neither one is a good sign.

Desert Diamond Jewelers

(663 reviews)

Everybody is helpful, not too pricey, and they do great service. You can also resize your watch for…read moreFREE, which I love.

Needed some work done on several pieces of jewelry. A few pieces needed to be sized properly and a…read morefew other pieces needed stones replaced. The customer service was good. The prices were relatively decent and the work was done swiftly. I was told they normally don't do same day pick up but they had all of our pieces ready for us in about two hours. I would recommend them to friends and family as well as personally do business with them in the future. Come to think of it, I have a few rings that need a diamond or two replaced. So I'll actually be paying them a visit very soon and look forward to them delivering quality work yet again.

Henderson Pest Control

(101 reviews)

Jason and James are outstanding. Always on time, professional, and helped with my bugs. I hope to…read moreuse them for years to come.

exhibits the same ridged non-customer focused service schedule that i'm moving from...difficult to…read morecommunicate with...doesn't want to talk...moving on...

Dorothy's Alterations

(69 reviews)

So rude dont need this kind of service. Simple question can not give me an approximately costread more

Quality work, amazing pricing, and she is always such a pleasure to speak to and work with.read more

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

4 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Susan W.

0

5

1

3 years ago

I never write reviews, but the service I received at Trek Bicycle Henderson was so great had to share it. I hadn't purchased a bike in about 10 years and the advances in technology were amazing. Jeremy helped me find the perfect bike for me and helped me choose the right accessories. He was extremely knowledgeable and helpful. I returned a few weeks later to purchase a RIDEtime computer, and when I couldn't figure out how to install it, Josh, Cayla, and Chad all came to the rescue. It turned out that the ride computer was defective, so they upgraded me to a more expensive model with more features free of charge. They have a vast inventory of every kind of bike you can imagine, including accessories, parts, clothing, a service center, and more. I wouldn't purchase a bike from anywhere else! read more

Andre P.

0

6

0

3 years ago

If you're looking for a reliable and trustworthy bicycle repair shop, look no further than Trek bicycle. From the moment you step through the door, you're greeted with friendly and knowledgeable staff who are passionate about all things cycling. Whether you need a simple tune-up or a major repair, their experienced mechanics will diagnose and fix your bike with precision and care. They use only the highest quality parts and tools, ensuring that your bike is running smoothly and efficiently. Overwall, I recommend Trek bicycle to anyone in need of bicycle repair or maintenance. read more

Brea N.

196

25

1

3 years ago

Thank you Jeremy and Joe for being so kind and helpful. I haven't rode my bike in so long and the tires were completely flat, so flat that I couldn't even pump air in them and thought I needed new ones. They both helped me pump air into the tires, taught me how to pump air for future, offered to load the bike into the car and had no judgment of me not realizing all I needed was some air. I will definitely come here for my next bike purchase . Thank you guys for making my day easier than I anticipated. Great staff read more

Mia M.

11

23

9

5 months ago

Update: they're as great as they seemed. I've been coming here about a year now. 5/5 if you are new to the area consider checking out their shop, as well as the other local businesses in the same shopping center. See my other reviews for more local gems. read more

Trek Bicycle Henderson - bikes - Updated July 2026

People who viewed Trek Bicycle Henderson also viewed

Swanny’s Cycles

4.8

(100 reviews)

Honestly, this was one of the best purchasing experiences I've ever had…read more I found the exact bike I wanted through the Specialized site and it came up as available at Swanny's. I'm in LA but figured I'd call to see if it was any cheaper than my local shop. They informed me that because they were shipping from Nevada to LA there wasn't any sales tax (10.5%) and they would throw a little love on top. They sent an invoice and I paid it. A day later it was shipped out and the next morning my bike arrived. The turn around was shockingly fast. Something did go wrong though. A helmet I ordered was damaged in shipment AND THEY SAID "KEEP IT, WE'LL GET ANOTHER ONE SENT OUT!!" I'm floored with the easy purchase, no hassle pricing, and especially the customer service. I don't think I'll ever buy a bike from another shop. The 5 star rating they have with hundreds of reviews isn't bullshit and is well earned. Much love to the ownership and team hear. Truly a top tier shop.

Prior to coming to this shop, I had been gifted a bike but knew very little about bicycles since…read morethe last time I rode one was over a decade ago. I initially went to REI feeling completely lost and unsure of what I needed. After walking around for about 10 minutes without being acknowledged, I decided to leave and I'm glad I did because I found this shop instead. As soon as I walked in, I was greeted right away. Zabi took the time to look over my bike and made helpful recommendations on what I needed to get it road-ready again. At no point did I feel pressured into buying anything. Instead, he made sure I felt comfortable and understood my options. The customer service was outstanding, not only from him but from everyone else in the shop as well. Even if larger corporate stores are running sales, I would much rather drive here and support a business where customers are genuinely welcomed and cared for. Overall, this is an excellent shop with knowledgeable staff, great customer service, and a team that truly cares about its customers.

Giant Henderson

4.5

(17 reviews)

I had my Giant getting maintenanced at REI when they told me my dropper seatpost was having issues…read moreand would need to be replaced. I would need to go to Giant to get my part, and I was given the malfunctioning part to take as a reference. I came to the Henderson store to get the part. the man helping me took the reference part to the back, found the new part, and came back after a few minutes of examining the old part. He gave me the new part but cautioned me that, to him, the old part still seemed fine. He then went on to describe to me a common issue that can sometimes seem like the problem is the dropper post, but is actually related to the cables. He said he wanted to give me a heads up before I spent the money on the part, just in case I wanted to try going back to REI with the new insight. I thanked him and decided to get the part anyhow, figuring it's 5 years old, so it won't hurt to replace it regardless. Nevertheless, he offered that, if after replacing the part, the seat still doesn't function properly and REI isn't able to fix it, to bring it in to him and he'll take care of it. "I don't want you to have to pay twice for the part and even more repair" (to paraphrase). My takeaways: * Gave advice and knowledge (most good salespeople will offer that these days) * Provided an alternative for what my issue might be, despite that meaning they could lose the sale * Offered to include fixing my issue, free of charge, if the REI folks still couldn't figure it out, as a thank you for buying the part I appreciated each of these things, and I felt it was important to mention it to others.

IF after reading this post, you still decide to give this place your business, you've been warned…read more My son earned and saved enough money to get hydraulic breaks for his bike. 185+ later for parts and labor from Giant, he had what he wanted. About a month later, he starts to have issues with the hydraulics. My wife takes the bike in with my son and the two men who were there gave her attitude and started to make accusations on why it probably no longer works. They didn't know, but my wife took the bike to Swanny's prior to going back to Giant and they said something inside the hydraulic casing was bad. Giant told my wife they could see scratches on the break system and it most likely stopped working because my son dropped it crashed his bike. Only option was for them to "look at it" and let us know what was wrong. A week later, we get a call with two options from the Giant. Give us $125 to put a new one on or come pick it up. I told the guy that I would never do business with a company who accuse customers of things and who don't guarantee their work/products, and I would pick the bike up. Rule number one when doing business with someone, if they don't guarantee their work, don't give them your business. Rule number 2, If they talk down to women, don't give them your business.

McGs Rollin Work Shop

5.0

(37 reviews)

Mark was fantastic! He came to my house the day after I called and quickly fixed a shipping issue…read morewith my brand-new bike. He also adjusted the brakes, straightened the wheels, inflated the tires, installed my basket, and made sure everything was safe to ride. He was friendly, honest, reasonably priced, and explained everything clearly. I highly recommend him and will definitely call him again for future tune-ups!

Mark is a mobile bike service and that's great if you own a E Bike. He came out to work on my E…read moreBike Brakes he showed up on time and is reasonably priced. Highly recommended he is very knowledgeable on all types of bikes and certified. Mark takes many types of payments.

River Mountains Bike Shop

3.7

(53 reviews)

Stay away from this business. Brought our bike in for repair and the owner Dave was rude and…read morecondescending. We were charged for a "cleaning" of the bike for $40 and he handed back the bike that was covered with greasy fingerprints and smudge marks. When my husband called him to question about it, Dave just hung up on him. This place is only in business because there is nothing else nearby.

I highly recommend this shop to rent an e-bike. I rented a couple of bikes for my nephew and I to…read moreride and it was great. The owner, Dave, was very nice and helpful. He took his time to give us maps, directions, and a couple of free waters for the road. The e-bikes worked great. The shop is right by the bike path and we had a fun time riding the wetlands trail and the river mountain loop trail.

Epic Ebike Adventures

(18 reviews)

Eric and Anthony are awesome and very helpful in assisting my wife and I in picking out our new…read moremokwheel e-bikes basalt 2.0. This is the place for info and purchase if you are looking into getting a new ebike and start your adventure ...

I have mixed feelings about this store…read more First, I want to give credit where it is due. The staff were excellent--friendly, professional, patient, and genuinely interested in helping customers. After visiting several bike shops throughout Las Vegas while searching for an e-bike, this was by far the best customer service experience we had. The staff spent a significant amount of time with us, answered all our questions, and helped us choose the right bike. Their selection was also impressive, and they had the exact model I wanted in stock. Unfortunately, my experience after the purchase was much less positive. This was my first e-bike purchase, and after a brief test ride, I bought the bike and transported it back home to Los Angeles. Once I had the opportunity to inspect it more carefully, I discovered several issues. The rear light was missing, the front light had been installed incorrectly, the display controller mount had visible cracks, and the left handlebar end cap was missing. The most concerning issue involved the steering assembly. After taking the bike to an authorized Mokwheel service center in Los Angeles, I was informed that the steering system required adjustment and repair because it appeared the bike had not been assembled correctly. This created a safety concern, as the bike became unstable under braking at certain speeds. I contacted the store and explained everything. While the staff remained polite and professional, the only solution offered was for me to return to Las Vegas so they could inspect and repair the bike and provide the missing parts. For someone living in Los Angeles, that is simply not a practical solution. The trip involves considerable time, fuel, and expense. My alternative was to visit an authorized service center locally, where I was charged $50 to correct assembly-related issues, install missing components, and reposition parts that should have been properly installed before the bike was sold. The steering repair was the only issue covered under warranty. Overall, I was very impressed with the staff, the customer service, and the bike selection. However, I was disappointed by the condition in which the bike was delivered and by the lack of a practical resolution once the problems were discovered. I would gladly do business with this store again because of the people who work there, but I sincerely hope they improve their inspection and assembly procedures so future customers do not encounter similar issues.

Rechargeable Power Energy

3.8

(36 reviews)

Broomfield County District Court, Case No. 19CV30124 (Colorado)…read more STILL NOT PAID. Fire in 2017. Went to trial - I won. They owe me about $190,000 I'll give anybody $500 if they can prove to me what the connection is between Battle Born batteries and RPE. The picture below was on RPE's site just before my trial - then it went :::poof::: RPE is in Vegas, Battle Born is in Reno, I believe. Handy. If you went to Lincoln.com, you won't be seeing any Volkswagons shown on their site, riiiiiiiiiight?

I think they're also known as Ebike Marketplace! Anyways I would recommend anyone with an Ebike to…read moreshop and use their repair services! Excellent work! I highly recommend them for any repairs especially batteries!

Alex's Mobile E-Bike Repair

5.0

(8 reviews)

Brakes had failed on my Letric e-bike mountain bike. Called…read moreAlex and he came out quickly and right when he said he would. It took him two minutes to figure out why the brake line bled out hydraulic fluid and replaced front and rear tire pads and fixed the hydraulic Line. It took about 30 minutes and I did not have to lift a super heavy bike and find one of the few shops in town who work on E Bikes. I highly recommend Alex's for mobile bike repairs. Such a simple process

We have an e-bike which we were having trouble finding someone to repair a flat. Then we found…read moreAlex who was able to come by in less than 24 hours and fixed both tires tightened the breaks and did a tune up for a very reasonable price. .

All Mountain Cyclery

5.0

(7 reviews)

When we first walked into All Mountain Cyclery, we were greeted by Chris, who immediately made us…read morefeel welcome. This was our very first e-bike purchase, and he patiently walked us through two brands--Aima and Specialized. After test riding several models, we ended up choosing the Aima Big Sur (one standard, one small). The decision came down to the perfect mix of features and value. Chris was knowledgeable, patient, and never once made us feel rushed or pressured. He also helped us get set up with everything we needed--helmets, bags, a car rack, and heavy-duty tire inserts--making the process easy and stress-free. While we waited, the team tuned up the bikes and installed the accessories so we could ride out ready to go. It's clear that All Mountain truly cares about customer service, not just making a sale. We couldn't be happier with our experience and are proud to say we're customers for life. Great job, Jeff and Chris! Atmosphere: 5/5 Sales Pressure: 5/5 (none) Selection: 4/5 (Two main brands with many different models) Price: 5/5 (Price to value was exceptional!) Overall: 5/5 Fantastic!

I haven't been in a bicycle shop since I raced BMX in the 80's, so when my buddy Andrew talked me…read moreinto trying Mountain Biking he said I HAD to go to All Mountain Cyclery, and he was SO right! In this day-and-age of ordering everything online, having Jeff and his crew use their experience and expertise to set me up with the bike that would work best for ME (my age, physical size, budget, and the type of riding I planned to do) is the personal interaction that made my buying experience absolutely AMAZING, and can't be replicated buying online. They even suggested I rent a bike first, just to make SURE it was something I wanted to invest in before buying one, then took the rental fee off the bike price when I bought one. These guys are a total class act, you'd be a fool to go anywhere else!!

Trek Bicycle Las Vegas Rental Center

4.3

(6 reviews)

Great service. Beautiful place to spend a day riding. Top notch equipment and helpful guidance.read more

Why 5 stars? Because these are some high quality bikes with a friendly shop owner…read more --- --- --- I should clarify, I think the guy I dealt with was the owner, but I could be wrong. He was the one I dealt with on the phone and the only one working here when we visited. Either way, he could not have been a more accommodating chill bro. My friend and I have a tradition where we go to one Cleveland Browns road game each year and we do a bike ride in that city the day before the game. During our trip to Vegas, the highs were over 100 each day, and our only window to ride was in the middle of the afternoon. But tradition is tradition, so onward we went with the plan. My friend rides 1,000 miles a year, so he was excited to try these bikes. He wanted to rent the mountain bikes because they were the most expensive, even though we ended up doing a road ride. Because I don't ride much (really, ever), I didn't really feel like I was noticing that this bike was more impressive than just about any other bike I've ever ridden. But once we did briefly go off-road, it was very apparent how bad ass the suspension and shocks were. Truthfully, I still would have preferred the road bikes though because these were heavy and it was an oven out there. Yeah, the bikes are way more expensive to rent than any other place I've ever rented bikes from on these other trips. But it's Vegas - everything costs a paycheck, it seems. And while my ride didn't allow me to fully appreciate my specific bike, about five seconds on the dirt made me immediately understand the premium.

Henderson Harley-Davidson

3.4

(130 reviews)