Broomfield County District Court, Case No. 19CV30124 (Colorado) STILL NOT PAID. Fire in 2017. Went to trial - I won. They owe me about $190,000 I'll give anybody $500 if they can prove to me what the connection is between Battle Born batteries and RPE. The picture below was on RPE's site just before my trial - then it went :::poof::: RPE is in Vegas, Battle Born is in Reno, I believe. Handy. If you went to Lincoln.com, you won't be seeing any Volkswagons shown on their site, riiiiiiiiiight? read more

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I think they're also known as Ebike Marketplace! Anyways I would recommend anyone with an Ebike to shop and use their repair services! Excellent work! I highly recommend them for any repairs especially batteries! read more

Need to keep the lobby clean so costumers have a nice clean table to eat. I guess they need a better manager. Staff are nice and get my order right, read more

BUYERS BEWARE!!! No Stars if possible. We bought one of their "custom" bikes. We were told that they built the bike and it came with a two year warranty. We have had nothing but trouble with this 'custom' bike. Every time we took it for repairs [none covered by warranty] the repairs were not done properly. The electrical system is a huge problem and now they are telling us to contact the manufacturer. Huh? We thought you were the manufacturer. We've had to pay for towing and repairs on top of the 2000.00 "custom " bikes. They are not open on weekends and thus takes time from our work schedule. This ends up costing us time and money. I believe we were lied to and taken advantage of by their promises of a reliable electric bike. Unless they decide to 'do right by us' I see a small claims court appearance in their future. read more

Knowledge of bicycles maybe good but Communication skills are lacking, need improvement.

I purchased an e-bike for my wife from Costco, online. It was delivered quickly, I put it together, and surprised her. The bike was way too big for her, so salt, I took it back. I searched for an e-bike shop and found Energie Cycles in Las Vegas. We found the place and parked outside, but wasn't sure if we were in the right place, but it was. Before even exiting out car, we were greeted with a wave by Tony. He gracefully explained everything to my wife and I, and even took us for a ride for a couple of miles, explaining how to use the controls as we rode. We were sold! Tony showed us how to fold and also how to charge the bike, even explaining about the batteries and how to keep them running efficiently. Great service, we will be back! read more

Rechargeable Power Energy - Bike Repair/Maintenance Near Me - Las Vegas, Nevada

my experience with ebike marketplace says they are the best ebike shop in the country!!! they replaced the motor and back wheel on my bike in one week!!! they also talked me out of doing some costly upgrades to the motor and battery. they said i'd be better off just buying a new bike, and i agreed. now how many repair shops, of any kind, has anyone ever experienced where the service tech downsells instead of bleeding every penny they can out of you??? on top of all this they found a barely used replacement motor for me and came in at half the cost i expected to pay!!! my bike is running better than when i bought it brand new 2 1/2 years ago!!! the dudes at ebike marketplace are the real shite y'all!!!!!!! comment image read more

Rechargeable Power Energy - Elmer agweeeeesss!!! Oh Elmer, put the birdie down - Bike Repair/Maintenance Near Me - Las Vegas, Nevada

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They did a rebuild on my battery that turned out to cost more than just buying a new one. but my real issue is with the staff working up front. My battery that they built stopped taking a charge. I took it in and they charged me $50 to replace the charging port. That did not fix my problem. So I return the battery and was told that I was wrong the battery was working and asked to leave. read more

My son lent his S73 to a friend who crashed it and cracked the battery casing and it would not hold onto the bike mount. They are the only ones I found that had the resources and knowledge to repack the battery into a new casing. I sent them the battery, charger, etc. and they repaired the battery for me. It took a little while because there was some water damage next door and they were backed up... but during the pandemic, we have all learned to be a little more patient and understanding. The patience paid off and my son is rolling again on his bike - no more lending it to friends. 8) read more

Reliable and trusted company, transaction went smoothly and fast shipping, product came in as advertised, will shop again. read more

Rechargeable Power Energy - Shimano M375 Disc Brakes (front and rear). - Bike Repair/Maintenance Near Me - Las Vegas, Nevada

I bought a battery rebuild for my ELF in July 2021 with a 1-year warranty. By November, it was down to 30% capacity, so I returned it. In January they called to ask if I would mind paying for a new charger for it - I said yes and paid for it. THEY STILL HAVE NOT SENT ME THE BATTERY OR THE CHARGER. They don't answer my emails or texts. I don't know what else to do at this point except to post here. read more

Well I sent my ~10 year old Prodeco battery into ebike Marketplace for a rebuild, and they had it back to me in less than 10 days. They rebuilt to 36V, and it was supposed to be 48V. The company paid to have the battery sent back and they did the job correctly. Mistakes happen, but they made it right. read more

My recent service experience with Ebike Market Place was outstanding. I bought a customized Lithium ion battery from them a year ago and a year later the fuse melted and the battery stopped functioning. Ebike Market Place repaired it and I had it back and operating in less than two weeks including shipping time. I have a very custom operation, pulling 400lbs of piano with an ebike (described below) This operation has evolved over the last decade and EMP was quick to answer my questions and concerns almost immediately. I have been an ebike user since 2008. I'm using a 24V Lithium ion battery with 20Ah capacity. The battery management system (BMS) has a 60amp capacity before it shuts off. The bike has a 500W motor which can draw over 800W in a given instant. The electrical current can spike up to 30 to 40amps. Having a 60amp capacity on the BMS keeps the system from shutting down in traffic situations. I also needed to be able to pull that piano up a curb cutout from a dead stop. With low enough gears I can do it with my weight on the ebike and my feet touching the ground. The piano itself is mounted on a "Bikes at Work" trailer. I'm the director of the Pasadena Piano Institute and one of our unique offerings is outdoor performance at community events on a real piano. There's no "sit down" audience so this is a much easier venue for a student to begin performing. I started doing this because I was pulling an acoustic piano around with my ebike for my own personal performing life. Then I realized how valuable it would be for piano students. Ebike Market Place was able to create a battery system to meet my needs and they stand behind their products and services. When the battery needed repair Ebike Market Place was very supportive and helpful with my questions. They were willing to make modifications to their battery to satisfy my needs. The Ebike Market Place is where I will go to take care of my ebike system needs. I give Ebike Market Place an A plus for their work. Bravo..... bravo...... bravo! read more

One word....horrible. Purchased Bluetti AC200 generator and item was shipped with no power cord or other accessories. Unable to even test the item out to verify if it works because they did not provide a power cord. I want a full refund including my shipping cost. read more

Good service on my bike battery. Hopefully I won't need their help again but if I do I will use them.

this store is super helpful and to the point. came in with a battery issue for my longboard, which was not what they normally did, and every other place I went to just said it was a lithium battery issue. these guys opened it up for me, ran it through a bunch of tests, and found out it was just a small wiring issue, and saved me hundreds of bucks. thx, and shoutout to Albert. read more

Wonderful service, great customer care. My ebike battery completely drained. Found this company that restored my battery again. Ready to ride my ebike again. read more

Welp, we were stuck big-time. Our e-bike batteries were dead from not charging them for over a year--for good reasons we weren't riding the bikes. We didn't realize that it was required to charge them every 30 days. Important lesson learned! Our e-bikes were discontinued by Jetson and they, nor anyone else, had replacement batteries. Ugg. We contacted EBike Marketplace and hoped for the best. We received our refurbished batteries and HOORAY! They worked and we could not be happier! We had less than 80 hours on our bikes and it would have been terrible not to get the batteries fixed. Thank you guys so much!!! I can't recommend these folks enough! I had ZERO problems communicating with them. read more

They still have my battery and they are totally ghosting me! No return calls, emails, texts. CROOKS!

Can't say enough about E-bike Marketplace. We bought two bikes from them and they worked with us until the bikes were exactly what we wanted, adjusted perfectly. The team made sure we were completely happy with our purchase. Thanks especially to our salesman, Tony, and Billy in the parts department, for going the extra mile for us. read more

Was a pleasure doing business with these guys. Ordered my bbs kit on Monday and had it by Thursday. Took my call and it was like talking to my sister. Great customer service and they took the time to answer all my questions. All other places I tried calling before them either wouldn't answer or treated me like a crackhead asking for more drugs (especially Luna).. these guys are my go to for eBike stuff for now. Price was awesome too. Luna wanted $200 more for the same part. read more

These guys are amazing!! Super friendly and helpful, got my battery issue addressed and shipped back to me in a timely manor. Rebecca was super nice and helpful! read more

The power case I ordered for my evoke came the next day. The staff were very friendly, helpful and knowledgeable. They answered all my questions. Great doing business with them. Alice read more

We sent my son's Raleigh e-Bike battery to these guys and so far, so good. So happy we found them as this battery can no longer be purchased. They answered every call quickly and sent very easy instructions for shipment. I wouldn't hesitate to used them again if needed. So glad our local bike shop knew about them. read more

I am thrilled with the service from RPE. I sent my ebike battery to replace the charging port which I had ruined. They installed a new port in a couple of days and now it's on its way back to me. Outstanding service! read more

My bike is no longer a "Boat Anchor". I have a 2015 I-ZIP Dash 3 mountain bike style with a 48 Volt battery and a cradle that is not forward compatible. A very strong and sturdy bike by the way. It's almost 8 years old now so I was happy to find a technician who could repack the innards so that the battery would accept a full charge. Enough to take a longer, peddle assisted ride with confidence and still get home. I'm 70 now. E-Bike Marketplace is the only shop I could find to provide this service and they were recommended by noteworthy bike shops in Portland, OR and Tucson, AZ. "Kinda bike Capitols". I'm sure this will change as time progresses and replacement batteries will become "snap on" or otherwise easily attached. Yet, when those days come I will always start with E-Bike Marketplace in Las Vegas as they were smart enough to be mission capable now (2022)! Where else would I start? Now I need a solar bike battery charger for when the Zombie "you know what" happens. At least I could get to the grocery store and back, depending upon the size of your top box with deployable panniers. They likely sell those too. Gary Egbert in Arizona, 11/30/2022. garyegbert@hotmail.com (original hotmail invitee as a thank you for being an 80's Microsoft Money beta tester). read more

Turns out these guys are great (Including Rebecca in sales) - good thing too, because they were the only folks in the country that I could find to do Li-Ion rebuild on my electric bike. Everyone was busy on ventilators for COVID-19. But no matter, they got to it when they said they would (yes, a 4 wee backlog) but then did it quick, and had it shipped back quick to me. Just tried the bike out, and it's great! I'm back on the road again! read more

Five stars all the way you guys were the best at restoring my battery connection for ATB bike, no one else could do it and giving me advice! They restored the connection without having to get a new one. That they also gave me credit for the original I want since I didn't need it, thank you so much. read more

RPE and E-bike Marketplace are horrible! In 11 months since I sent my 2 batteries to be rebuilt. We had damaged batteries and sent them back. Eventually when we got them back, only one functioned. I sent the one battery back, and they said it was functioning properly. Finally I begged them to send the battery back so I could have someone repair the battery. I spent $1200 to rebuild 2 batteries and I have one good battery and one battery that I have to send out to another company to repair. Because they are so slow to do rebuilds, repairs, and to ship orders out, I had to purchase another e-bike so we could salvage some of our biking for this summer. I would not send my mortal enemy to these people! They DO NOT answer their phones, return messages, or return emails! I have NEVER dealt with a business with worse customer service than these scammers! The company that referred them to me NO LONGER DOES BUSINESS WITH THEM EITHER! If I could give them negative stars, I would give them as many negatives as possible. If I get out to Las Vegas in the next few years, I hope I don't see their store, because I will be the biggest asshole they have ever seen. Bobby should find a new job. read more

They bait and switch. These guys here will give a decent price quote over the phone, then after money has been spent shipping your battery to them, the price jumps by at least 50%. Then they charge you to ship it to a reputable rebuilder. read more

So, searched for two years trying to figure out a way to replace my Ebike charger that was lost in a move. My Ebike manufacturer went out of business and with an odd-sized battery, I'd just about given up hope. Stumbled across Ebike Marketplace and they not only replaced the charger, but did so within the week! Thank you!!! read more

These are honest wizards. They told me there was a 50-50 chance the rebuild on my ebike lithium battery would work. They were timely, responded to my emails and did their best. I rode today! read more

Rebuild of my Samsung SDI ebike battery was completed on time, and it works great!

The battery on my electric bike stopped charging. I took the battery and the charger into RPE to have it checked out. A couple days later I was called and informed that the battery was bad and needed to be replaced. I authorized RPE to build me a new battery. The battery took longer to build then I expected. After using the charge that came with the battery I plugged the charger in. The green light on the charger did not turn red when I plugged the charger into the battery. After several hours the new battery would not charge. My wife took the new battery and the charger back to RPE. I was floored when she returned and said the charger was bad and she had to buy a new charger. I will never know if the OEM battery was bad..or it was a bad charger all along. A $450.00 VS $45.00 sale...how honest is RPE...I don't know and never will. It's just too suspicious for me to get over...I will not go back. read more

Company has the nerve to say that I did not get a battery from them. See my pictures - including the packing slip for the battery that ignited that caused the garage fire. Fire investigators for Allstate have taken my bike as evidence. read more

I'm so glad there is an affordable local company that rebuilds bike batteries. I saved $200 plus $100 in shipping charges. All the staff members I dealt with were helpful, friendly and knowledgeable. My iZip E3 Metro & I are happy to be back on the road! Thanks:) read more