Paul made this process so easy. He's so pleasant and super helpful. He's passionate about what he…read moredoes and solved our issue quickly. So thankful we found his shop and our bike is working great! Also got a few tips for our first time rider. Definitely will go back when needed! And recommending him to everyone . He didn't even ask for a review, but I had to leave one.

Paul do nothing but steal peoples money and run with it ordering stuff that's not even needed I…read morecame to pick up my bike he knew I was on the way and still left the shop wouldn't even pick up the phone or text back didn't even tell the techs I was coming and I had to turn around to go get a uber

This dude deserves a 5 star rating cause he does such bad*ss work. I called him around 11 am and…read moreasked if he would look a my pump on my boat and he said he usually doesn't work on boats but he would take a look at it and I'm SOOOO glad he did. I had the boat there around noon and by 6 pm he had it done. Pros: Great pricing Awesome work Over and beyond to fix the problem Really nice guys. Cons. None.

To start off I've never left a review for a company before but my experience with this shop was…read morecompletely horrendous. Took my 09 CBR 1000rr in to Black Widow to get a full service done, a new set of fairings put on and a new headlight assembly put in. Was told that it would be over 1k to do which seemed a little high to me but I was fine with seeing as they had good reviews and everything. Took almost 6 months for me to get my bike out of the shop. When I finally did get the call that it was done, I went up there to pick it up. I go back to check out my bike and noticed my passenger seat was missing, passenger seat lock missing, passenger seat strap missing, spools were missing, battery charger that I had left for them to use (said they didn't have one) was missing, fairings not lined up to each other, and the bike was just filthy with dirt and dust all over it. My bike seemed like it was basically parted out. I told Jon Keller, the owner of this place, all the stuff that was missing and his response was "oh that's you brought it to us". What a load of crock that was. My bike was perfectly fine when I had brought it in with no issues just wanted a service and a few things done to it. So he goes to start my bike up and it wouldn't start because the battery was dead. When I brought it in it had a brand new lithium battery in it, hence why I left them a battery charger. So he jumps it with his home made battery charger, since mine was stolen, and it starts up. Almost immediately it starts to overheat. Hmm that's weird because I had brought it in to get serviced and It's never overheated on me before. Jon Keller begins to put engine coolant in my bike and it just pours out the bottom of my bike onto the shop floor. Come to find out the drain plug to my engine coolant WAS MISSING!! Wtf. So there was ZERO coolant in my bike! I had brought this bike in to get serviced! Jon Keller STILL charged me $1200!!!! I only paid it to get my bike out and back to my house before anything else happened to it. Be very careful of this place.

There are a lot of nice, competent people here but the parts and services dept. is screwed up. The…read moremanager has not trained his employees properly. They reimbursed me some $600 on a part I had ordered. Then, when I decided to reorder the part, the employee said I didn't have to put down a deposit...but I did anyway. My mistake. When I found another Harley dealership to get the job done more quickly and gave them the go-ahead, the manager said that he couldn't give me my deposit back. (What? Then why was I told that I didn't have to put down a deposit in the first place?) He said he'd give me a gift card but he never sent me one. I wouldn't be so pissed about this if I hadn't bought my bike here just a few weeks prior. I spent quite a lot on the bike as well as upgrades to it. I left with a feeling that Caliente really only cares about making money; certainly not about making the customer happy.

I have a 2010 custom Street Glide that was gifted to me as a retirement gift from 25 years serving…read moreactive duty in the Air Force. Back in 2018, I took it to Caliente to replace the ECM, no problem at all. Service was provided and I was back on the road. Last week I called to have it towed due to engine running erratically. Tow was set up and Vincent was great. Shortly after it was towed away, I got a call from George. He was very direct and and indicated the manage said "we are not touching that bike, it's custom." He went on to say we can't return it until Friday and someone will give you a call to confirm the time. To which I agreed and asked is it possible to diagnose it? His response was just as rude, we aren't touching it. Friday came and he once again came across a little sideways, but this time over voicemail. The driver is loaded and on the way. Nine voicemails left by the time I noticed due to being at work and in meetings. The last message stated "we need to connect and if we don't deliver today it will be after the weekend and we will have to start charging storage fee of $20. Poor service, unprofessional and a poor reflection of leadership to his crew. Next time ask the customer if the bike is custom and you'll avoid it all. Won't be a next time for me. Two stars only because Vincent was great. George...could use some training.

needed a tow after my oil pan cracked on my motorcycle. as always monkey business towing saved the…read moreday. Reasonable prices and friendly drivers.

Awesome service! I had an unexpected issue with my vehicle that made it not possible to drive, and…read morebecause of that I needed a tow to get the vehicle serviced. Monkey Business answered my yelp inquiry seemingly seconds after I placed it with a quote of $90. Comparatively, other companies were quoting me $140-$180. In these times, prices matter and this company did an incredible job transporting me and my vehicle. Will be referring to friends, co-workers and family.

Dave knows his Harleys. At first I though they were overpriced, but actually they just know…read moreexactly what needs to be done by the book for each service and Dave doesn't cut corners. This is my go to for service on my Softail.

From the owner: Our business specializes in making your motorcycle perform perfectly. We provide a range of…read moreservices from customizing your motorcycle, service and repair or just changing the battery. We pride ourselves in going above and beyond your expectations and deliver on time with a smile.

I had an older motorcycle that I dropped off. It had set awhile and needed some carb work and some…read moreother items done. Well $700+ later I drive away. I get home, park it and had to leave town for two weeks. Came back fired it up and only runs when the choke is on. It just dies when throttle is used. I called BucketHeads and they said to bring it in. I explained I can't drive it and have not trailer, hence the fact that I had to pay for it to be towed by them the first time. They just said to bring it in and left me to figure out how to get it in. They kept telling me they spent way more time on my motor cycle then they were billing me for, but what good is that if it doesn't run. I would recommend going else were. They are very nice, but what good is that. The motorcycle is in the same shape as before, except i have a new battery. Update: I just spoke with them again and they are going to pickup the bike. I will report how it turns out. It is looking up though. Sorry for the late update. Bucketheads did come and get my motorcycle and they have it running like a charm. They stood by thier work and fixed th issue. They have won my business.

Mike and Steve over at Lone Star were Fantastic (and patient) ! I had a number if issues, they…read moretook the time to explain what the problem was and how they were able to solve each item. I would emphatically recommend them to anyone !

Stay away from this place my bike spent two years there and a lot of money over ten thousand in…read morerepairs,, the owner is mean and a bully!!today was the last day I picked up the bike and guess what it does not run!! If you love your motorcycle " don't go there" He will treat it like a cash cow and drain your bank account!!! " NO STARS FOR THIS PLACE "

Daryl is the owner and he is a great person to deal with. I have had him work on my custom bikes…read moreand he has always done me right. I have come to rely on him for referrals for other companies in town to fix my trucks, motor work, welding, custom tuning, and transmissions. Daryl has never done me wrong. If you are looking for or need a great shop to do your work look no farther, you are here. Daryl offers good custom service, knowledge, reasonable prices, good work, clean shop, organized, good part vendors, and honesty. Give Daryl and the Chop Shop a chance to earn your business and you will not be sorry.