I am a new member, and it was so easy to get what I needed done, from my checking acct, to my…read moresavings acct and my Visa card. No problems whatsoever. Everyone was professional. There is one thing I couldn't figure out, was the line to the tellers were constantly long, 7 to 9 deep, but there was no one at the drive through. I was not affected by this, so I give a strong five stars. Finally, signing up online was easy with no complications.

I love this bank. It doesn't charge me for cashiers checks.. they always help me out with issues…read moreimmediately. The customer service at this location is always good too. They're always packed out with people yet you still get in and out within 30 minutes. The location has moved also from eastern blvd/Vaughn road to closer to Taylor road/Vaughn road so the address and picture needs to be updated for sure.

I never bought a vehicle from Sons CDJR. I attended a car sales training program hosted at the…read moredealership. Even though I wasn't a customer, the way I was treated and the dealership's enabling of that treatment says a lot about their ethics, leadership, and the kind of people they do business with. Here's what happened, I discovered the training opportunity through a job listing and was contacted by Al Desarro's assistant. I was told I would receive one-on-one training from Al Desarro and hands-on mentorship with real, experienced car salespeople at the dealership. I was excited, especially since I'm someone rebuilding after an injury and ready to grow professionally. When I arrived at Sons CDJR, it became clear I had been misled. There was no one-on-one coaching. No active sales floor experience. No dealership staff involved. Just a classroom full of other trainees and Al Desarro leading the session alone. It was not what was promised and it went downhill fast. From the beginning, it felt like I had a target on my back. Al asked me off-topic, obscure questions that weren't even in the training guide he gave us. When I answered, he'd cut me off. But when others got it wrong, he'd give them time and help walk them through it. The double standard was loud and clear. During our lunch break, Al pulled me aside privately. Instead of offering encouragement or advice, he stared at me like I was crazy and asked, "Why do you think you can do this?" His tone wasn't constructive -- it was dismissive and condescending. I responded respectfully and confidently, explaining my drive and goals. He coldly replied, "Well, let's see how this day goes." Later that day after asking more obscure questions and showing us YouTube videos, Al asked the group to share what we hoped to achieve from the training. When it was my turn, I said I wanted to use car sales as a stepping stone to gain experience, build businesses, and create generational wealth. Before I could even finish, he cut me off with a sharp "That's enough." Another trainee gave a similar answer and was allowed to speak without interruption. I couldn't ignore the bias anymore. At the end of the day, I was pulled aside again. This time, I was told that Al, along with dealership leaders Clay Morrison (General Manager) and Missy Hubbard (General Sales Manager), had decided during the lunch break that I wasn't a "good fit" for the training. I was let go with no feedback, no explanation, no opportunity to improve. It felt like a decision made based on personal bias, not performance. What shocked me even more was what came later. A year after this, I tried to apply to other car sales training programs only to find out I had been blacklisted from multiple dealerships across the city. All signs pointed back to Al Desarro, who doesn't even work at Sons CDJR but has personal ties to Clay and Missy and clearly enough influence to sabotage someone's future behind the scenes. If you're a young person trying to get your foot in the door, be careful. Sons CDJR allowed someone who is not even their employee to use their dealership to belittle and blacklist trainees based on personal feelings and ego. This wasn't about qualifications. It wasn't about effort. It was about insecurity, control, and favoritism and the dealership enabled it. If they treat aspiring sales professionals this way, I can only imagine how they treat customers behind closed doors. I do not recommend Sons CDJR for work, training, or even a car purchase. There are better dealerships out there.

Warning: Do NOT trust this establishment! I made every…read moreattempt to come to a positive outcome before resulting to leaving a negative review. I visited the establishment several times, called numerous times, and still absolutely nothing has happened. I have a brand new Jeep Wrangler I purchased from them in JANUARY, that NEVER had a WORKING RADIO OR SCREEN. I was so excited about the new purchase that I wasn't even thinking the radio wouldn't be working or that parts would be malfunctioning on a BRAND NEW JEEP. However, I figured this out only a few days afterwards in January and here we are in MAY and I am still without a working radio. Contacting them and speaking with folks is easy, however, getting someone to actually keep their word and follow through with effective action has been IMPOSSIBLE with them. I DO NOT RECOMMEND!

My wife & I bought a 2024 BMW X5 from this dealership. The car is very nice and we really love it!…read moreDuring the process we saw on the paperwork how they put 2 new tires on the back of the car. Now, the BMW X5 doesn't come with a spare tire. BMW equips the car with "Run Flat Tires" so that you do not need a spare. Because I knew this, I specifically asked the Salesman if the rear tires were "Run Flats". He assured me they were. This dealership did not put "Run Flat Tires" on the rear. The front tires were Run Flats. We found out the rear was not when my wife had a flat. We had to get new tires on the rear that were Run Flats. I talked to the GM and he denied they made this mistake and also said even if they did make this mistake, he would not approve me getting my money back. Buyer beware!

Stay AWAY!!! i bought a F350 feb 25 2026. Less than 2 weeks check engine light comes on. Says it's…read morea turbo issue. They brush it off say it's at lest a month before they can start looking at it. Took it to a ford dealership they found a air filter that had definitely not be changed. When i was told they did a full service. Payed 550$ out of pocket because they refused to take accountability. I have had nothing but issues with the truck!!