If i could give higher than a 5, I would! I usually dread dealing with car dealerships, but…read moreKeinodrick Sims made my purchase so easy. My credit union drug their feet and took several days to finalize my financing, but he helped me navigate the process that they made so convoluted. I would absolutely trust Keinodrick for my next vehicle purchase. You should go see him!

Our sales man were Wayne and he was a very great salesman. He was very nice and calm. He answered…read moreall the questions that we had and he explained everything to us about our new car. Everything went well. Great salesman.

Typical dealer tactics, shows one set of numbers online to lure you in, then the figures change on…read moreyou once you're sitting at the desk. The down payment didn't though (which is a good and bad thing) so that's a plus. I know the "numbers online" is a preapproval, but I called over 5 times to ask the same question "would the numbers change once I got down there because I'd need to know now so that I don't waste time" and each time I was assured that whatever I was sent in text would stay the same in store as long as my supporting documents matched (which they did). Overall it's a decent lot as far as their vehicle selection goes, just make sure to take the preapproval with a grain of salt and THOROUGHLY LOOK OVER YOUR VEHICLE BEFORE DRIVING OFF. Update 1/27/26 **Car dumped oil and the lot first off made it difficult to get my car down to them for service. Once they received it, I waited for over a month for my car and got it back in even worse condition. I called back to see what they'd be willing to do about it but my option was for me to get it towed at my expense as well as be without my car (that I was paying on mind you) for another extended period of time without a loaner/rental. After multiple calls (and arguments which is odd because I'm very passive) they agreed to take the car back with no balance due but ONLY IF it was marked as a repossession and not a breach of their own service contract. 0/10, wouldn't recommend buying from carmart EVEN WITH A SERVICE CONTRACT!!

Worst place to get a car from. I got my first car from them and as soon as I got it paid off it…read moreblew ... Then my second car I got I only had it for 3 months and the cam shaft position sensors went out which cost 200$$ plus paying 420$ bucks a month. Whatever you do....do not get a car from this place....

I made an appointment online to see two cars. The salesman didn't even show up and I ended up…read moreseeing someone else. I decided to buy one of them and then had no choice as they went into the back and ran my credit 20 some times. This was the first issue/red flag. Then after 3 weeks the car started having major issues and needed an engine replacement that cost more than the value of the car. The dealership was absolutely no help and the salesman that was supposed to help me never did anything acceptable hound me for paperwork that wasn't done correctly at the time of purchase. Absolutely the worst experience I have ever had at a dealership.

No point in making an appointment. You'll wait hours regardless. They're chronically understaffedread more

Excellent service!! Went there to have a tire repaired after getting a flat on the interstate…read more Unfortunate for us the tire was done but they had replacements available the next morning and we were back on the road before 10:30am!! Highly recommend!!

H&W Tire replaced my son's engine. They were honest, timely and fair pricing. They were so much…read morehelp!!!

I have an older model E350 AMG Mercedes Benz that had developed a ignition problem. performance…read moreservices got me back on the road and happy. I'd recommend this business to anyone, five stars!

If I could give a ZERO star, I would. I was referred to this joke of a business for a basic…read moretransmission service and was told "NOT INTERESTED" because it was barely over 100K mark. "NOT INTERESTED," seriously? Just because the car has barely over 100k miles but have ZERO clue what kind of shape my car is in. My car is immaculate and has had EVERY routine service set forth by Audi. Car has over $15k in upgrades and is cleaner than most new cars or slightly preowned cars but NO PROBLEM! I'll gladly spend my hard-earned money someplace else and also let EVERYONE that I come across to do the same. In today's day and age, repeat and referral business are the most desired customers out there but businesses like this with employees that have an attitude like they do sour customers from returning and/or referring business.

WE CURRENTLY OWN two Honda vehicles--a 2017 Honda Pilot we bought from King Honda at the old…read morelocation in Auburn AL, and a 2018 Honda CRV we bought in Butte MT. The Honda Brand Hondas have been the most trouble free vehicles we have owned since the 1980s--including a Civic and two earlier CRVs. Dependability, security, comfort, and value have always been the case with our vehicles. The company has made significant improvements to reliability and driver assistance systems in recent years. The Old King Honda The old location was a dump. Dirty, cramped, and deteriorating facility. I hope the next property owner bulldozes the buildings and parking lot and builds an attractive, new business for a fast-growing economy. The New King Honda The brand new dealership is in a great location at Hwy 280 and Opelika Rd. The sales staff need sales training and customer service skills to match their products and the clientele. Fat lazy guys sitting at their new desks is a tired old way of doing business (or not doing it). The old paradigm of 7:30 to 6:00 six days a week is crushing to a sales group and results in low morale, in-fighting, poor health, and cynicism. The old ways of being "Like a Used Car Salesman" isn't going to work for the business or the people. The service people also need help. Ignoring customers, turning your back, talking on the phone, making excuses, and trying to impress customers with your superior knowledge won't cut it. Greeting people, listening carefully, affirming your commitment and understanding, and looking for ways to help--these are the proven skills of up-selling and repeat business. Mr. Dave King, it's time to get your money's worth--and give your customers their money's worth. And P.S. Fiona is your best employee. J.W.Warren

On October 24, 2025, my son, an Auburn student, told me his 2018 Honda Accord was acting strange…read morewith all the dash warning indicators coming on. He took it to King Honda and was told it needed fuel injectors replaced at a cost of $2200. He was also told he needed a front and rear brake job at another $800. I authorized the injector repairs but told him to wait on the brakes. He was coming home to Louisiana for Thanksgiving, and we would have the brakes checked at our local dealer. Our local dealer said the brakes were nowhere near needing replacement, with 50-60 % life left. I was not feeling great about this dealership, as even though they told us they had to wait for parts on the injector repair, the car was ready a day early, and they kindly took my $2200. I would not trust them again.

Joel was hands down the BEST person to buy a vehicle from. He was knowledgeable about every vehicle…read moreI had questions about . He was very down to earth and super sweet. 1000/10 recommend. I will definitely be recommending this place to everyone!

My car was giving me problems and I had it towed in and service had it taken care of before it…read morecaused any more inconvenience. Also they were honest and had excellent communication.

I got a nice car. But when i bought the NEW car i noticed the rear bumper had a broke clip and was…read moreloose. Still not fixed and its been 2 months. So i am less than impressed on that. And they have called my wife? Not me. And i filled out the paper work and gave Charles my phone number. He has already taken pictures once and now says to drive all the way back out there to take then again. I dont understand what the problem is i bought a new car with a little ding and cant get it fixd in a timely manner.

Overall the sales person was nice and not pushy but the guys that do the contracts actually tried…read moreto add things in my contract i specifically told them i didnt want and two items locking lug nuts and nitrofill for tires was suppose to be 298.00 they charged me on my contract 599.00 for nitrofill and 399.00 for locking wheel lugs , yep lug nuts are a hundred bucks a piece at opelika ford. One manager even tried to tell me the reason they add in the extra is they cant charge for dealer prep anymore so they have to figure in extra on sticker price items to make up the loss. I about hit the roof when i heard that bullcrap . If you deal with them then make sure you check every item and the charges for items on contract match whats on sticker. I getting the money back on the lug nuts and nitrofill and they are cancelling the extended warranty that was 3295.00 i specifically told them i didnt want. Buyer beware