The service was great but the food not so much. First I'd like to point out that if you are not familiar with the area the is in the old bakers square building. When my family and I arrived it was around 6:30 PM and the place seem busy. We were greeted right away and then seated very quickly. The restaurant appeared very clean and has lots of windows. We started with "The Best" Tomato bruschetta and it was just ok. I just tasted a lot of balsamic vinegar. We also order a deep dish pizza with spinach, garlic and the pesto chicken and a small kids cheese pizza. When it came out it looked wonderful but both of the pizzas were bland, the crust was doughy and the sauce tasted like canned tomatoes. My child never met a pizza she didn't like but after one bite she refused to eat anymore and I got through 1 piece before I just couldn't stand eating bland pizza anymore. The positive is there were a lot of young children (under 5) eating with there families so it very kid friendly. The servers and hosts are pretty great and there is plenty of parking. I'd be willing to give this place one more try. Maybe I ordered the wrong things. read more

Giordano's - Spinach, garlic and pesto chicken deep dish pizza. - Salad Near Me - Richfield, Minnesota

Well, this is the story. I had wanted to try their pizza for a long time- but the price and the poor reviews= kept me away. So, I finally bit the bullet. It's only 3 blocks from my work. I odered the Deluxe. It was Pepperoni, Onion, Mushroom, Green Pepper. Ok, the crust was my 1st issue. If you took a stack of Ritz crackers and removed the butter and salt= that's exactly what it tasted like. It wasn't chewy or gooey it was Grainy, like sand. I didn't eat any of the crust after the first couple of bites. Ok, the ingredeniets, or should I say, 'What Ingredients?'. There were 2 pieces of onion in the whole pie- this was a large that I ordered?. A few bites I noticed the Green peppers and a small amount of mushrooms. I could've saved a bucnh of money simply by adding my own toppings after I got it- Unacceptable! Now, the Pepperoni. I am a 'Pepperoni Snob'. It's my favorite topping and have had 100's of different ones. This on was ok. Sometimes I could taste it- most of the time- I couldn't. The cheese was decent and a good amount on it. The sauce was ok- but there wasn't very much of it. I thought I'd been depriving myself of great deep dish and would've been a regular. But, this pizza was awful. And I spent 40 bucks on it?! I have had great deep dish, I worked at a place in SoCal where the owner was from Chicago and his pizza was awesome. The best thing about the whole experience is that I'll never have to spend any more money there. I suppose there's a reason so many of their places have closed- if you charge a lot of money for what you get, and it's terrible- no one returns. I've been a cook for 30 years= I know good food. This ISN'T it. Ok, free food= SURPRISE. I work @ Flynn's just down the road from the Richfield store. Driver came in and dropped off 2 pasta's and a regular pizza. They dropped it off at the wrong address- it was 66th and YORK/ Not Penn- but we dececided to eat it anyways as it was paid for and they already dropped it off. BOY, lol, total Garbage! Scott asked me what I thought of it and told him and he said, 'Yeah, I'd rather have a Lottza Mottza'. It wasn't even better then the domino's I occasionally get? How can THAT be. Oh, and the Pasta's. Listen, if you go to the store and just buy off the shelf= way better. The marinara spagetti was laughable. It was this thin sauce= NO Chunks of anything IN it, and a teaspoon of crumbled fresh oregano in the center. Ragu would've been better. The same for the Fett alfredo. "Are you people ever TASTING the food that you sell" I can already answer you that you Don't because you'd have hated it as much as I did. I've been in this buisness my whole life and you are not going to stay in buisness. I already Know it. I'm going to go to your store, which is just down the block from mine, when your shuttered and I'm going to drink a beer with a simle on my face and enjoy your closing. :-P read more

If I could give 0 stars I would. Ordered a pizza from here that cost almost $40 and it was not the correct order. We specifically asked for an ingredient to be held off the pizza and they added extra of that ingredient. Also added mushrooms which my daughter hates. When I asked for a partial credit, manager said no. We obviously got the wrong pizza. This is not the first time this has happened at this location. They don't really pay attention to your order and don't care if it is wrong. ZERO customer service! Don't go here! read more

Was not worth the wait. The crust was like cardboard, service left a lot to be desired read more

This was my first time at this restaurant and I loved it! The pizza was very good and hot! We also ordered a smaller pizza for the kids and they really enjoyed it. Our waiter was very friendly and brought new drinks to us when we ran out without us even asking! The staff were very friendly and helpful. I would definitely recommend this place for anyone who is looking for some good deep dish pizza while in town! If that's not your thing they also have other crust's. I would give it more than five stars if I could! read more

Very disappointing. We have eaten at giordano's in Chicago and here and the pizzas were good. This time the pizza was very doughy and the sauce was like raw tomato paste. My son got the pasta alfredo and that was very forgettable as well, would have had better luck with canned pasta. read more

We've been here before. Maybe it was the pandemic. But it's not as good as I remember. Garlic cheese bread was off. Deep dish pepperoni was almost thin crust.. wtf. Used to be my go to for deep dish. 2nd and 3rd stars are for the staff. They were perfect! Food was fucked read more

Stopped in tonight for the first time. Server was super friendly and attentive. Tried a complimentary order of the garlic cheese bread. The flavor was great, but it was apparent that it didn't get enough time under the broiler because the center was not just cool, it was cold. We chalked it up to a new restaurant still working out the kinks. Next came the deep dish pizza and it did not disappoint...lots of gooey cheese and plenty of sauce on top. The crust was flaky and the center of the pizza was hot, indicating that it received the appropriate amount of time in the oven. Although not the best Chicago style pizza we've had, it still was tasty, satisfying and worth the wait. read more

Giordano's - Ooey gooey tasty - Salad Near Me - Richfield, Minnesota

I am eating healthy food now but when I have cravings for a Chicago deep dish Pizza I will bring my favorite people here because eating delicious food with friends is like being in paradise read more

That shit is trash point blank period over priced bland flavor but don't take my opinion it's only my personal experience go see for yourself and leave a comment Chicago pizza my ass I'm just being honest good day read more

Great deep dish Pizza, we had the Meats pizza. Crust holds up well to all of the toppings. I prefer the crust on Davannis deep dish though, it has better flavor in my opinion. We got the sampler appetizer, awesome potatoes, the fried mozzarella was ok, my husband liked them more than I did, the boneless chicken was nothing to write home about, and the garlic cheese bread was cold in the middle and cheese wasn't completely melted. I think I had more expectations for this place as I've heard good things. I think I would only get Pizza and the potato bites again. Won't go out of my way to come back though as we don't live that close to it. read more

Giordano's - Deep dish meat Pizza. Would buy again, crust is nice and crisp, not soft so it does hold up well. - Salad Near Me - Richfield, Minnesota

Okay I really want to give this a better review because I fully endorse Chicago style pizza infiltrating Minnesota but I just can't. The sauce lacks flavor and I never thought I'd say this but there is too much cheese. Lou Malnatis we're waiting for your MN debut!! read more

I have a friend from Chicago and she insisted we stop one day and grab their frozen pizza, they were good but very expensive and I couldn't decide if they were worth it. I love pizza and I've always wanted to try this place dining in so I picked this place for my Mother's Day dinner! It was good. It was pretty expensive for what you get though. Also, I know it should be expected but we ordered a deep dish and IT TOOK FOREVER. I'm glad i tried but not sure it was worth the time and money for the hype. read more

Love Chicago Pizza. A little pricy, but worth it every once in a while. Even worth the wait it takes, gives time for a good visit. read more

Great deep stuffed pizza... ordered the individual deep dish with jalapeños, onions, jardenier peppers, pepperoni, and it was excellent, also got a side of buffalo wings also great... I would stop in again. read more

We've had Giordano's in WI and the ingredients were in the inside. At this location it looked like they were an after thought on this pizza - just laying on top. Also it was soaked in a pool of liquid - not sure what that was. Crust had no flavor. read more

Giordano's - Pool of liquid - ingredients on top. - Salad Near Me - Richfield, Minnesota

I have such a love hate with this place! I have ordered take out at least 5-6 times and here is what you need to know. 1. The deep dish is amazing. That is the only reason I have kept going back. 2. The delivery process is atrocious. We had a party one night and the pizzas never came. We had to go pick them up with guests at our house. They were so busy we would have had to wait another hour for delivery, this was after calling the order ahead 3 hours prior. The restaurant was so busy we ended up waiting 20 min in line just to pick up, then they realized half of our order was never made! Such a disaster, completely embarrassing for me not to mention time consuming. Total fail. 3. They are unbelievably unorganized. I don't know who is in charge of the location but it needs to be revamped. Drain the swamp! 4. Do not go hungry, you will be starving and miserable by the time you actually get fed. 5. If you order for delivery, your delivery WILL be late. I have only had it delivered on time once. All other times have been about an hour late or the time it was never delivered. 6. You will like the food. The deep dish is so good that you almost forgive them for their lack of management and customer service. When I say "good luck", I truly mean that! You will never really know what you are going to get. If they are having a good day you can expect great things, if they are not, you will be truly disappointed. Then you will take a bite of the deep dish and you will say, "wow". Just on a side note, stick with the deep dish, it is the star! The thin crust varieties are pretty unremarkable and NOT worth the debacle. Salads are only marginal, as well as sandwiches and other menu items. read more

This is by far the best deep dish pizza I've ever had. Even leftover it's better than any other pizza. The online ordering was super easy and user friendly. They delivered exactly when they said they would. It's a little pricey but definitely work every penny! read more

I've had this pizza in Chicago and was excited to see it opened in my neighborhood but was sadly disappointed. It was nothing like it's Chicago restaurant. The deep dish pizza was so soggy we couldn't eat it. From other reviews they need to up their game if they want to stay in business read more

Nothing like the location in uptown!! The serves are rude and unprofessional here, and even the managers are horrible!! The food is okay at best. Really awful! Don't waste your money! I wish I could give 0 stars. read more

Expected Wow! deep dish pizza experience at Giordano's based on word of mouth and price. Did not experience Wow! until I got bill. Seriously though, server and service were fine, but the value equation at Giordano's is questionable. Examples: $12 'entree' salad was ust ok- enough for two. $30 large deep dish pizza- again ok- plenty of leftovers, but left me searching for sausage and pepperoni (known issue?). Feels like eating thick cheesebread with a good sauce on it. Tab for pizza lunch with salad and three beers with tip -$73. At this price level the pizza should be amazing- not ok. read more

Horrible experience. Went on a busy night, put in our name for a table, then put in our pizza order at the beginning of our wait. Waited the estimated 45 minutes for our table, sat down, and waited... for 30 minutes... without a single acknowlegment of our presence, all while the table literally 2 feet away who sat down after us got a server, drinks, and food. We still hadn't even been greeted, or even brought some water. The most frustrating part was that we sat down right at the same time our early pizza order should have been ready (according to the ticket) to just bring out to the table, but they couldn't even handle that. After 30 minutes of just sitting without anything, we decided to go home and just save the money. We have both always loved Giordano's but this was just not cool, at all. We won't be back to this location for a very long time, or until they get their act together. read more

Well I can say that the service is great, the restaurant is clean and the house salad is delish. The pizza is lame. It wasn't that hot when we got it (took about 50 minutes even with a call-ahead 15 min before we go there). The crust has no flavor. I have had chicago pie in Chicago- they need more butter and salt. If they can fix the taste of their crust I think it would really improve the pie. read more

I'd have given them 5 stars if they had local beer offered. The service was fast, the place was clean and the food was AMAZING! We'll be ordering some online to ship back home so the kids can try it too. read more

Long story short - I'll give Giordano's another shot, but first impressions are iffy. Online ordering seemed pretty slick - ordered two pizzas, some pasta and meatballs. Got an email confirmation that said it would be an hour...so far so good. I show up at the takeout entrance (which doubles as the host station for the dining room, so it's chaotic) and wait my turn. The hostess tells me my pizzas aren't ready and that "one of these guys" (the takeout staff) would tell me when they're up. No problem. I sit and wait. 10 minutes...15 minutes. Other people get their food and some of it's not right. So I'm patient and after about 20 minutes, I get up and check on my order. "Oh, your pizzas are ready." What about the rest of the food? "Umm...we're out of meatballs, so...I'm going to have to get the manager." I'm starting to get prickly at this point, but I sit back down and wait for 10 or 15 more minutes. I placed my online order around 5:45 and it's 7:30 now. Finally the manager arrives and is extremely apologetic and accommodating (thank you, Matt). The food IS tasty and I hope they can work out some of their customer service issues before I make a return visit. UPDATE 11/30 - Ordered delivery - again, the online ordering is very slick. I highly recommend ordering this way for both takeout and delivery. We had two hand-tossed pizzas this time. Delivery time was pretty lengthy - upwards of two hours. But we had planned for that so it was no big deal. I even got a follow-up call from manager Matt (another very pleasant experience - he's a keeper!) with questions about my order. Super considerate! The pizzas were delicious, though the hand-tossed crust doesn't reheat very well in the microwave (which is fine because I enjoy cold leftovers, too). The only reason this remains a three-star is the price - incredibly expensive for pizza, to be honest. For the money, there are a couple of other local places I'd choose over Giordano's. But it's worth splurging because the pizza is very good and the service seems to have improved. read more

I believe that I need to preface my review with the disclaimer that I am one of those rare people who is not particularly enamored with pizza of any sort. However, I went to Giordano's with a group of five recently because the group wanted to give it a try as it is new at this location. It is a Chicago based chain and definitely has the feel of a chain. We were seated immediately even though there was a crowd. The noise level was moderately high. We ordered the calamari and Parmesan fries as an app and an entree sized chopped salad to share. We also ordered a large deep dish pizza with sausage, mushrooms, olives, and artichokes. One of our group didn't want pizza and ordered the fettuccine alfredo. The calamari were ok but there was not a lot and the marinara sauce tasted like something you would get off of a supermarket shelf. The Parmesan fries were the best part of the entire meal. The salad was ok but nothing spectacular. You are warned that the deep dish pizza takes 45 minutes which was fine with us as we had a lot to catch up on and were not in a hurry. When the pizza finally arrived, I was disappointed. It was very heavy on sauce and cheese and light on the other ingredients. In fact if I hadn't known that it had sausage and artichokes, I wouldn't have realized that they were there at all. The crust was soggy in the middle so I scraped the filling off and ate it without crust. Overall I found the pizza to be boring. The four of us could only finish half the large pizza we ordered. I sampled the fettuccine alfredo and thought it was ok but very rich. Service was efficient and impersonal. I have no desire to return but if you are a deep dish pizza fan and not adverse to chains, you might like Giordano's. read more

My family loves Giordano's! It's one of the few restaurants everyone can agree on. Their gluten free pizza is the best I've ever had and their deep-dish pizza is a family favourite. My family always looks forward to eating here. The staff is very friendly. Although the wait time can get long, Giordano's is always a great go-to pizza place. read more

This is the worst pizza we've ever had. Way worse than frozen pizzas. We waited almost an hour for the crappy thing. Never again!

Will not go back!! Restrooms dirty and when brought to the staffs attention they showed no empathy. Pizza was ok but nothing to write home about much better pizza at Red wagon or Luce. read more

The pizza took a while to come out, but it was somewhat worth it because the pizza tasted great. It was delightfully cheesy and the crust was fantastic. Of course, I was pretty hungry so I might've been a bit biased. read more

Ordering at the restaurant and eating there is much better than the take out. Staff is friendly and place is clean. Deep dish is awesome just don't order everything on it as it will take another 20 minutes to get. Delivery is suspect as the driver was less than shining and the order was messed up a little. Not a big deal really although the driver didn't seem to care to much as his reasoning is it wasn't on the ticket. he was the guy that not only took my order on the phone as well as deliver it unless there are two guys there that talk "surfer dude". read more

Restaurant is cute. Staff is friendly. But the food just isn't good. We had a variety - apps, salads, pizzas (thin and deep dish), dessert - but nothing was worth going back for. read more

Some of the best deep dish in town. Really busy 530-730 pm on weekends. But delicious deep dish. My kids love the chicken fingers and Home made ranch sauce. Kid meals dirt cheap. Good value all the way around. read more

Horribly slow service, an hour plus wait for our pizzas, then they weren't fully cooked. I would avoid this place if you can.

Great service today. Even more, it was the day before Xmas Eve and a heavy shopping day. Awesome waitress, happy and helpful manager, delicious food. The calamari is huge, and surprisingly super tender for the size of the rings and individual squids. Pizza... to die for. Light and tender crust. read more

Its Giordano's, among Chicago pizzas its above average. In minnesota its a godsend. The deep dish is good, thick and crusty without being overly doughy. Their sauce is decent somewhat savory, not overly salty. And they use liberal amounts of cheese. This location does have fairly long wait times and the service can be spotty, however the food makes it worth it. read more

Wow....I had heard about the long waits to dine in...so I chose to make a take out order for 1:45 p.m. As they would not be so busy...nobody in the restaurant, and received my to go order at 2:15...I know they're new....but this place is a mess....starting with disappearing managers and 3 lazy hosts...did I mention after 90 minutes I got a doughy raw pizza....don't bother with this place read more

The pizza was excellent, no complaints there and they had a a decent beer selection. We sat outside because it was beautiful. We were seated by the rail next to the bean bag boards. (Which I noticed only after the hostess walked away) It was fine as no one was playing when we got there. Then more people started arriving and the boards were getting a lot of use. I have to say that when eating out and spending over $100 on pizza and beer, the constant sound of the bags hitting the boards was very irritating while trying to hold a conversation. read more

Was so excited for this restaurant to open. 1st experience, my son and I stopped in before dinner time so restaurant was pretty empty. He ordered a deep dish, I ordered a thin crust. We waited, and waited and then my sons pizza came out, but not mine. Pretty sure his should take longer to cook than mine, not the other way around. Turns out they didn't have the right toppings on so I agreed they could just put onions on top so we could eat and leave. Food was decent and server as well as manager stopped by to apologize as well as to remove that pizza from our bill. 2nd experience, ordered online for delivery. Other than the significant higher cost than other places, no issues. That brings me to experience 3. Ordered online and 15 min after the delivery window, no pizzas. So I called to see what was going on. Was put on hold twice, for a total of 11 min and then a manager came on. They could not find my order, she also put me on hold. How does it take over 15 min to confirm you don't have an order? The only saving grace is I was provided a credit to my account for the next time (if there even is a next time). So over two hours later, no pizza and ordering from a different place. I understand a new business might have some obstacles to overcome, but when two out of three experiences are not stellar, it's pretty hard to be patient. Was so hoping this would be a good addition to the neighborhood. I give kudos to the manager on duty tonight who tried to be helpful. read more

Tried this for the first time this year and it's the best deep dish pizza since My pie pizza years ago. Never thought anyone could make it so good again. Ya the wait id like almost an hour but it's totally worth it. Will go back again. read more