Came here a few days ago for lunch with my sister and they had a cool lunch special a personalized 6inch pizza with a side I chose the fries and we got the tequila fries which were good as well. Service - Heather was hands down amazing she made our experience very memorable she was very personable and funny based on her service I'd recommend everyone to go to this location and request her as a server. Anyways will be back because of her!! read more

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Attention cheese lovers: Ordered a medium thin crust sausage and extra cheese for pick up. Pizza was ready on time and was perfectly prepared and baked. So much gooey melted cheesy goodness; Believe me they piled it on and it was so good! I rarely order from here however, the owner Niko and his team have dialed it in since my last order and it was very good. I recommend the thin with your favorite topics and don't forget the extra cheese! It will be worth it and you will love it! Bon appetite! read more

This is for Lou Malnati's. Julie Younglove-Webb CEO needs to halt expansion and take care of what they have. Yesterday's visit to the South Elgin store was dreadful. The service was awful and the order was wrong. I specifically paid for extra items that were not provided. It is like a different Company. I'm not going there ever again. read more

My husband took me here for my birthday dinner last night and although the food was fine, the service was terrible. We ordered the sampler appetizer and a deep dish pizza. We also ordered a margarita on the rocks, which was very sweet, not strong at all. When finished, we ordered a cosmo - which we would not recommend at all. The cosmo had a strong lemon taste, we couldn't even drink it. We asked the waitress to bring out another margarita instead because the cosmo was so terrible and she said no. According to her South Elgin has a two drink per hour limit . We found it extremely hard to believe given that in past visits we've ordered multiple beers. She ended up taking the cosmo, replacing it with the margarita, but did it so rudely. This waitress rushed us out of the facility and told the table next to us that the kitchen had stopped cooking food - it was only 8pm. Her attitude was terrible, it was obvious she had other plans and didn't want to be there. I've lived in the area for over 20 years and won't be back. read more

Giordano's - Pizza Near Me - South Elgin, Illinois

Food was delicious!! We had the sampler appetizer, minestrone soup, and deep dish pizza. I would recommend all three. Our waitress was wonderful. She went in the back to check when I said I was unable to find anything they offered to drink because of caffeine. she checked and found the one pop was caffeine free, which was very nice of her. They were not busy, but we were there for what would be a late lunch or early dinner. read more

Where to begin? Let's start at the beginning! First we came in on a Friday at 3:30pm, completely empty. Coming from out of town (3 hours away) and asked for a table to seat 6 people. The trendy cow bell nose pierced host sat us at a booth/table. I politely asked if we could have just tables, he said he needed to keep the tables open for others. I'm a 325lbs MAN! Finally he said "fine whatever here is two tables. Then I said there will be two bills as we have two families eating together. He again says "no we can not do separate checks" it was completely empty and we were the only people there. Not sure why it was such a big deal. Then he purposely kept passing me up for a refill and I had to finally ask for a refill. And everything had an attitude. Our friends found a coupon online and he said it wasn't for that restaurant. Our friends from out of town and state didn't realize the pepperoni comes under the cheese and they complained and he again had this attitude. Then half way thru our meal a new waitress started serving us, and she was completely rude. She started to rush us out. Here let me take those plates for you. So we had to continue to eat our food without plates cuz she took them all and silverware. Then she rushed us again and took our food and boxed it up. We wanted to sit, chat, visit, relax but she continued to rush us. Even bringing our checks before we could even order food to go. So instead of having a nice relaxing enjoyable experience we got rushed out all becuz I didn't want to sit in a booth at 325lbs. Thanks for embarrassing me and making me feel completely uncomfortable! read more

Overpriced and quality has dramatically decreased. Not the Giordanos I remember. Disappointing, hopefully they can turn it around. read more

Deep dish is great! Different flavor from the competition. You either like it or you don't. Loves it and ate for 3 days!!

Food and service was great here. My friends and I came for dinner on a Saturday night and it wasn't crowded and we were seating right away. There are coat hooks by the booths, which is great in the winter time. Our waitress was nice and friendly. Giorndano's has great deep dish pizza and it's very filling. The crust is also crunchy and tasty. A small pizza with a couple of toppings for $20 was plenty for the 3 of us. They also gave the kids paper and crayons to keep them entertain. ....| \ _ , , , - - , , _ , .../ , ` . - ' ` ' . _ \ - ; ; ; , _ ..| , a - ) ) _ . ; . ( ` - ` - ' - ' ' - - - ' ' ( _ / . _ ) - ' ( _ \ _ ) read more

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Messed up aDoor Dash order badly. Didn't marked different sodas as diet and regular. Very rude on the phone and said the missing items were Door Dash's fault for not checking the order. They said that it was Door Dash's responsibility to replace the missing items at their expense. Very rude and disappointing service. read more

Will never order here again! I ordered online, then got a message saying they don't deliver to my address which was 2 blocks from there store. I dialed the number directly from the message that I received and placed an order over the phone, then got two pizzas delivered. The extremely RUDE lady called me and asked me very rudely why I didn't accept the second pizza and they double charged me. Talk about a scam! Stay away from this place! read more

Thanks for the meatless options. Those spinach/garlic pies make me a little healthier.

So happy they are so close. This pizza never fails. The deep dish is so delicious. I'm always a fan of Giordano's and tend to visit every location if I see one. LOL read more

I haven't eaten at this Giordano's and I don't know why. We ordered a medium stuffed sausage pizza. It was fantastic. I prefer eating deep dish pizza at a restaurant, so it doesn't get soggy. If I do carry out, I never have them cut the pizza. Service was great as was the iced tea. I will be back!! read more

The food was ok, but I'm pretty sure I was overcharged. $77 for 14" 1/2 pepp 1/2 sausage and a 12" 4 topping and a cheese garlic bread

What's the only thing better than the pizza?? Our awesome waitress HEATHER! We enjoy coming here almost every Friday night for family time and great pizza with our children. Heather is almost always our waitress and if she wasn't, well it just wouldn't be as fun! She knows what we order, she's quick, friendly and always makes time to have fun with the kids. Thanks for always taking such good care of us and treating us like family, heather! You are the creme da la creme of waitresses!! read more

Great food great service great restaurant. Everyone is wearing their masks and gloves. Been coming here for years. read more

Okay, I haven't ordered yet but will for lunchtime. The reviews are so opposite. From reading them,it looks as if the food is great, the service is okay, and time is an issue. So prior to the review I will select 3 stars and modify accordingly. This will be a pickup. read more

Just the best. Great food, great staff. Come for lunch! Best kept secret in the Fox Valley.

SHAME! I ordered a personal pizza with four toppings and asked THREE times, do not cut. One of the toppings was missing and the pizza was cut which dries it out and cools it off too quickly. When I called back in and reach Rosanne, she refused to believe. While she was on the phone she asked her cook, who would naturally not take the fall and admit any mistake. He offered me 50% off of a pizza next time. Really? Your corporation can't afford a free pizza next time or the ability to give good customer service? She argued with me. I'm not some scammer I just want what I ordered the way I ordered it. This manager is the reason it will Be a long time before I ever order another Giordano's. SHAME ON YOU ROSANNE! SHAME. SHAME. SHAME... read more

We have ordered several delivery orders from this location and it has never been delivered between the delivery time window. We ordered last night at 7:15 and were given a delivery window of 8:05-8:15. The delivery driver arrived at 8:45. The driver did apologize, but this happens every time we order from this location. The manager of this location needs to fix this issue. We would have appreciated a call letting us know it was late or added in a free dessert or something. I would either recommend a takeout order or to pick a different location. Side note: the Rosati's pizza in South Elgin on MacLean always delivers on time and in most cases early. read more

I just got done with lunch here. Here are my issues... First, they changed their menu. They do not have the creamy chicken and rice soup that they used to have. That was the best soup. I was a little upset that they didn't have it. Second, because they changed their menu, most of the entres do not come with soup or salad. You're essentially paying the same amount of money for less food. Not to mention that because they changed the menu, they changed certain prices on their food. It's more expensive than it was last year. Third, the waitress that we had was a little ignorant. She talked our heads off and wouldn't actually let us eat. She was nice, but seriously wouldn't stop talking. Fourth, I was here multiple times last year and within the last five years. The waitresses and waiters had always been really nice, the service was great, and the food was reasonable for the amount of it. I would have given this restaurant five stars 2-5 years ago. Now? It's definitely a 3 star restaurant, unfortunately. read more

Beware. Staff not wearing gloves or masks. Walked out and left the pizza behind. Very sad.

Best Choice for Chicago Style in the city, burbs, etc. (Lou's is the only alternative exception for a premium deep dish choice chain.) Best quality. read more

We try and eat at Giordano's at least once a week. There Pizza is to die for. We usually order a sausage and cheese thin crust pizza. There is always loads of sausage and cheese on the pizza that comes to your table pre cut and hot. If you are a beer drinker like me you will love their ice cold draft beer served in a frozen mug. I would highly recommend this restaurant to anyone who likes great pizza & Italian food. read more

The deep dish pizza is definitely one of the best menu items here! Made right and tasty! I have never had a bad experience with this location. Staff is very welcoming and kind and the food tastes great you can't complain! read more

The fettuccine Alfredo with chicken and broccoli was like a water down soup. I would not recommend it. We took the meal to go asking first if it was enough for two people. But they only gave me one fork, No cheese and one napkin. As I said it was so runny the sauce dripped everywhere. read more

Wasn't the best experience I've had at this place. The server totally messed up our pizza & put toppings on it that we didn't even order. Then when he gave us the check he charged us for those extra toppings!! We had to ask him to remove the toppings off the bill. Then when he asked the manager or the person working the register to take it off the lady gave us a super dirty look! It was like she was trying to accuse us of eating those toppings when the whole time we had to pick them off. The waiter never asked us for refills either. Sucks cause they missed out on a good tip. He did apologize but I expected more. read more

We stopped on a Sunday at lunchtime. The place was empty except for one other couple. The hubby ordered a personal pizza and I ordered spaghetti bolognese. It was almost 30 minutes before the food arrived. I know that the pizza is made fresh, so we expected some wait. Everything tasted amazing and fresh. The spaghetti was enough for 3 meals. Great food, great value just an empty restaurant was a bit odd. read more

We frequently visit this pizza place and the food is consistently good. Even though it's just a pizza place, you can tell that the quality of their pizza is good based on the freshness of the ingredients. Where other pizza places can upset my stomach, I don't feel the same way after I eat their pizza. They're known for their deep dish, however we often order their thin crust. The food is filling and you won't go home hungry! The prices are a bit expensive, but this is expected from a higher quality pizza restaurant. The place is clean and the atmosphere is a nice setting with TV's hung throughout the restaurant. It's great for events like the Final Four where you can eat and watch the games at the same time. read more

Pizza is usually fantastic, but my last visit was very disappointing. For some reason my usual and frequent favorite, the stuffed spinach deep dish pizza was bitter-tasting! I could not determine what was wrong this time because we get this same pizza literally ALL THE TIME. We think it may have been some bad cheese, but we never did figure it out. Anyways that wasn't even the worst part. The customer service was abhorrent! We called and were told by the manager that we HAD to bring it back that very night for a refund or if we brought it in the next day, we'd get a "partial refund"?!? What in the world is that, anyways? What difference did it make to them whether we returned the inedible pizza that night or the next day?!? Was the manager planning to eat it himself? Have at it, we said, and we took it back that night even though it was very inconvenient, given we still had nothing for dinner. Usually this place is excellent, but that night was a huge disappointment. Will probably try a different location from now, as this visit left a bad taste in my mouth- both literally and figuratively. read more

Love to bring home Giordano's pizza for our family pizza night. Everything was prepared timely and perfectly. There are a few restaurants that I have been to during this pandemic. Giordano's was very clean and employees were all wearing masks and made me feel safe. read more

Every time I call to order a pepperoni pizza from them, I ask for the pepperoni to be put ON TOP of the cheese - where every pizza place in the eastern time zone does. Every time, they put pepperoni all over the sauce, the. Lay the mozzarella cheese, then they put some Peyton top. They just don't listen to their customers!!!! read more

The BBQ bacon chicken Chicago style is downright amazing. I was so good I can not wait to get it again when back in Chicago.

I dined here this evening with children 2 under 5 and one 8 years old. And two other adults. As we are eating my 8 year old got very upset two of the girls at the front register was watching the tv and had the channel fx on and watching twilight which is a show that wolves were eating people and a lady bleeding to death with blood everywhere so we asked one of the girls to turn the channel they did so we went to the washroom came back to finish our pizza and one of the girls turned it back on so of course I went back very stern to turn this show off. They did ok thank you. My first problem is employees shouldn't be sitting around watching tv. 2nd why would a program like that be on in the first place very tasteless. I did call and talk to a "manager" Leah she didn't seem to care very much! We will never return ever read more

Best deep dish pizza around. Even tho these places are all over, they are good no matter where you go. I really have nothing bad to say the service is good everyone is nice the atmosphere is good inside too. Overall just really good food! read more

Had the best Chicago style pizza ever. Cooked perfectly, cheese only and a meat lovers. Really impressed out of town guests. Appetizers were good but they really loved the calamari(?). Thanks for a great meal. read more

I will not go back. My wife's baked mostaccioli was not really baked. My pizza was like cardboard... it was flavor-less. The manager at the time did not really care about our complaints. read more

This location has really good lunch specials. The caesar salad was ok, the dressing was the star of the show. I'm never a fan of sprinkling the pizza parmesan on my caesar salad and that thing was loaded with it. The pizzas were hot and fresh, very tasty. We have really enjoyed a few nice lunches there. read more

Love the deep dish pizza. They've changed their spaghetti sauce an it just isn't what it used to be..... still worth the drive for a rockin' Chicago style pan! The cheese is over the top, sausage and sauce, yah you get the picture. Gotta run mines just about done. read more