I just got my truck back from the shop, and I couldn't be happier with the experience. Jeff went…read moreabove and beyond to help me out and truly took care of everything from start to finish. From the moment I walked in, they made me feel like family, not just another customer. They worked hard to get the best parts for my Ram truck, and the results speak for themselves--it honestly looks even better than before. The quality of the work and attention to detail really stood out. What impressed me most was their communication and reliability. They were timely with everything and always answered the phone whenever I had questions--even on the weekends. That level of dedication is hard to find. You can also tell the owner runs a very tight ship and treats his employees well, which shows in how professional, organized, and friendly the whole team is. I highly recommend them to anyone looking for great service and people who genuinely care about their customers.

I brought my vehicle to Peabody Auto Collision Corp. on December 23, 2025, following a front-end…read moreaccident. While the quality of the auto body repair was undeniably impressive--the car looks flawless, and the interior and exterior detailing was thorough and well-executed--my overall experience was marred by several troubling issues that reflect poorly on their professionalism and customer service. Firstly, despite my insurance having already paid the deductible, I was unexpectedly asked to pay it again upon vehicle pickup on January 16th. This forced me to call my insurance on speakerphone in their office to prove that the deductible had been settled. Such an incident raises serious concerns about their billing practices and transparency, and frankly, it felt like an attempt to wrongfully extract additional money from me. Moreover, I had to call them and tell them that my insurance did pay for the emblem, then they reviewed it and replaced it, but it still wasn't up to my standards of a 5-star place review-wise. On top of that, upon inspecting my vehicle, I discovered that the cup holder was broken, with a crucial piece missing--something they failed to disclose. It is unacceptable that I had to find this damage myself rather than being informed upfront. When I brought it to their attention, they only then took steps to order the replacement part. Although I appreciate them replacing what they broke, this added to my frustration with their service. Additionally, I was not provided with any paperwork at the time of pickup; I had to contact my insurance to obtain the necessary documentation. This further adds to the impression of disorganization and disregard for proper customer service. while the repair quality is excellent and deserves a high rating, the deceptive billing attempt, failure to disclose damage, poor communication, and the detailing that fell short of my expectations significantly detract from the overall experience. I expect a reputable auto body shop to operate with integrity and transparency--qualities that were sorely lacking in this case. I sincerely hope Peabody Auto Collision Corp. takes these concerns seriously and improves their customer relations moving forward.

I am so glad I came to North Shore Auto Body. The customer service was top tier I felt respected…read moreand I got a better quote than I would had received anywhere else and I am happy with the work they did.

I brought my car to Dave, the owner of north shore autobody of Danvers. When I brought my estimate…read morefrom my insurance, he stated to me that He will call my insurance company and have them double my estimate so he can pocket the extra money. He then charged me an extra 150 dollars on top of the extra money he got from my insurance company, because he lied about how much the insurance company pays for labor. He also said he charges extra 150 dollars because of the superior work that his business does as opposed to other auto body shops. On top of all this, I had to bring my car back to the shop because they did not properly finish the job and reconnect rear lights which is a safety issue his excuse was my technician said that the car was all set. That is terrible and shorty work on his part to let that car leave his shop with the break lights not working! I would never take another car there because of the poor quality of work and the greed of the owner Dave, who cares about making money and screwing people over rather than just being honest and doing quality work for the money that they are allotted through the insurance company.In closing, he stated to me that I just have to submit paperwork to my insurance company to retrieve my 150 dollars back. The insurance company laughed at me and said he straight lied to you, and NO OTHER AUTO BODY SHOP ON THE BORTH SHORE CHARGES ANY ADDITIONAL FEE.

Sergio is one of those rare second generation legacies who cares as deeply about his business as…read morehis father did. He went above and beyond to make sure my car was fixed to factory standards, replacing the entire right side of the car (I had deep scratches from a parking garage), including three layers of specialty paint and polish and coordinating the installation of a roof rack and a bike rack form a third party vendor. This is your guy, I can't recommend him highly enough.

As a new customer I was grateful to be scheduled immediately. I was able to early bird my car and…read moreleave the key in their strongbox. Within hours I was notified by the tech Steve who diagnosed my problem and gave me options and prices. We agreed on the job and by noon the manager Mark called me and said I was all set. When I arrived I noticed how busy they were , no surprise... that's what happens when you do a good job... They come back (in the good way:)) and so will I . If you're out there looking for a good place with good mechanics and good value, contact Rte 1 Auto Service !

Excellent overall experience, quality work, fair price and best-in-class service…read more When the front door to my '96 LR Defender 110 broke Kevin at D&R Autobody was more than willing to take a look and discuss options. Not in a position to buy a new door and short on time to get the issue resolved. Kevin worked with my schedule and budget to expertly weld the broken piece returning the door to a 'like new' condition and did it all in a single afternoon. Autobody work is rarely an elected expense. Typically autobody work is needed after an accident or when things fall into disrepair. In those moments you're going to want someone like Kevin that puts the customer experience first, is transparent, communicative, fair and knowledgeable.

I brought my car in to have both doors repaired after they were damaged, and while the price was…read morealready very fair, what truly stood out was the exceptional quality of service. When I got my car back, I was genuinely impressed--it looked brand new. Not only were the repairs done flawlessly, but the team clearly went above and beyond, making sure the entire car was spotless inside and out. That level of attention to detail really sets this place apart. I would highly recommend them to anyone looking for top-notch service and results.

I give them my car key and car stater when I pick up the car it had a scratch where they said they…read morefix they also give me a car starter that was not mine. They tried to convinced me it was mine. I had the car since 2022 I know what my cat starter look like. When I confronted the owner Gerry is said he don't care.

I cannot express how awesome these guys are. Had to bring my car In for a bumper fix to get a new…read moresticker. These guys fixed my bumper at a way less than expected price and brought my car down the street to get a sticker so I wouldn't get a ticket. Amazing business.

can't say enough about them. I went there years ago when it was owned by the previous owner. The…read morenew owner is just as kind and just as knowledgeable. He got something that spilled on my hood of my car that I could not remove and then he spent time it as well and wouldn't even charge me.

The quality of the repair was excellent, and the staff was professional. Everything was handled…read moreproperly. The service just took more time than expected.

Bob and the team took excellent care of me and my Jeep. He handled all the communication with the…read moreinsurance company, and even had my back when they tried to charge me more for my rental car. I cannot recommend JC Carbone enough! When I got my Jeep back, the inside was nice and clean and the repairs looked fantastic! Highly recommend.

Would give 0 star if I could. These guys made my car seem like it was totaled. The car simply…read moreneeded a new fender hood and bumper. Will never take my car here ever again and if you do beware they are con artists. I wish i knew prior to my accidents before bringing it here that they were benditos . I brought the car to a new shop to get my second opinion and he told me that there is absolutely no major damage causing it to be totaled. He said they were most likely trying to get my car for parts. NO WAY not tricking me not to mention the sketchy way they work they took. 3 weeks to tell me its totaled ! nope not fooling me

Had my car repaired here in September. Service was excellent! Brittany was so helpful and did a lot…read moreof work behind the scenes talking to my insurance company. Would highly recommend Collex.

Professional work and superior customer service. Brittany is terrific! Unfortunately, I've needed…read morebody work several times in the past few years and every time I've had excellent experiences .