I was in a crunch for some Summer events and stopped in for some last minute assistance for my…read morefashion-challenged sensibilities. ;P The staff helped me get into a conveniently well-fitting linen suit, and I was off to my shindigs! The past few times I've been in need, the folks at this store have been super friendly and helpful--much appreciated!

I usually hate shopping, but my experience at the Pasadena J.Crew completely changed that, all…read morethanks to Connie and Jaguar! Connie helped me pick out an incredible selection of clothes, encouraged me to try things I never would've considered, and gave me such thoughtful feedback on how everything looked. She made the whole process fun and stress-free. Then Jaguar checked me out, and he was just as amazing. So friendly, pleasant, and super cool. Together, they turned what could have been a tedious shopping trip into an absolute delight. I left with pieces I truly love and wouldn't have picked out on my own. If you're looking for excellent service, genuine help, and a fun shopping experience, ask for Connie and Jaguar, you won't regret it!

Coming here makes me feel so nostalgic. I would spend hours here as a teenager trying to buy "cool"…read moreclothes. Coming here as a millennial is fun as you can see all the stuff that they've brought back that the next generation is wearing. Crazy to see things come back. The store is two levels with a men, women, music, and accessories section. Fun place to shop for gifts too!

This grunge garage gantry gets me guessing the guests here enjoy the hoppiest IPAs. I'm a big fan…read moreof browsing! Nothing has ever demanded I buy it at an Urban Outfitter but there's always some unusual frat boy game, black pair of jeans I am tempted to swap my Hollister no fade stretch for, and pop culture overly on the nose I wish I'd been sent to a big city high school to really understand the references.

This shop is located in the Paseo shops which is a dead mall Parking is below the mall. The shop is…read moreon the first floor across from H and M. The selection is excellent and of course this is a top brand. Sign up to be on the mailing list for notifications of sales and discounts. The staff could not have been more helpful It was a great shopping experience

Lori has taken care of me on several occasions when I have purchased Tommy Bahama Clothing. She…read morehas been very helpful and friendly and if an item is not in stock she will offer to order it for me. She is a valuable employee and I return to the store because of her. Debra K

I visited this store looking for sweaters and sweatshirts. I was greeted as I walked in by a young…read morefriendly lady. This store has a huge selection of jeans, shirts, clothes. They also have a small selection of accessories. For price, I would say they are reasonably priced in today's market. They usually have sales year around which is great. I would that the cashier lady was not that friendly and had an attitude. The reason I gave five stars is for the associates working on the floor and great selection of clothing. For parking, I would say it is find to parking spot since it is located in the mall.

This review is for Aerie, since I do not see a page for it yet on here. I wanted to add to what…read moreanother reviewer posted last year. The people at American Eagle are generally more chill, on average, based on past experiences shopping there. I used to shop here regularly for lingerie and PJs, but after dealing with behavior from employees that felt kind of "off" and changes in branding, sizing, and quality of items, I had to cut back on shopping here. When I go here to shop, I feel as if I annoy the employees just by being in the room. They changed the lineup on their bras and undies. For some styles, a lot of people reported changes in sizing, fit, and band length for some of their newer bras. I think their Real Free is now rebranded as SMOOTHEZ. Their cotton boy-briefs are also not as soft and comfortable as the previous versions, either. The Sydney Sweeney ad controversy was the icing on the cake, as someone who used to watch Euphoria back in 2021. I will still shop here, but only when necessary, maybe once every few years when I need more PJs or intimates. I am very mindful of what I buy here now.

Great store Really friendly helpful staff…read moreVery clean and neat Amazing selection Prices are competitive on the higher end Definitely will be back Definitely recommend

This company definitely has occasional styles that match my taste. For a while, they did have…read morecustomized tailoring service, including sleeve shortening although more recently they stated they do not have that. I will need to look into this further, especially because I personally have a hard time wearing off the rack Clothes. At a minimum they do offer hemming. Very easy and seamless online ordering and in-store services up to including returns as needed. One recent issue I noticed is their sizes are too big. If corporate reads this review, please know that not all customers are 6 foot two.

Went to try on some jeans because I had a pair before that lasted me very long, they just don't fit…read moreanymore. Although they may be pricey, the quality is good. The staff was so kind and helpful. The cashier was able to assist me with some sizing questions. Another worker at the fitting room provided me with options for other jeans. I felt very comfortable in asking for help. I would come back!

After losing our home to the fire, we were left shaken, overwhelmed, and uncertain about what came…read morenext--especially having to rebuild a professional wardrobe. But in the midst of all that chaos, Madewell became a source of steady support and genuine care. They didn't just offer help -- they showed up in every way that mattered and continue their support to fire victims. It means more than I can put into words. When you lose so much, you begin to see very clearly who stands with you -- and Madewell is the place I've been able to go. Thank you for being a light in a dark time. This company didn't have to go above and beyond -- but it did, and we'll never forget it. I put my outfit together today and realized something was missing -- a belt. Sadly, all of mine (including everything I owned) perished in the fire. I'm wearing the belt I came in to purchase to complete my look, and walked out wearing it. I am obsessed.

I had such a wonderful experience at OAK + FORT thanks to Rose, the store manager. She provided…read moretruly exemplary customer service from start to finish. Rose was incredibly warm, attentive, patient, and genuinely went above and beyond to make sure I felt taken care of. She was knowledgeable about the pieces in the store, offered thoughtful recommendations without ever making me feel pressured, and made the entire shopping experience feel personal and enjoyable. It's rare to receive this level of care in retail, and Rose is such a great reflection of the OAK + FORT brand. Thank you, Rose, for making my visit such a positive experience. Your kindness and attention to detail did not go unnoticed -- I'll definitely be coming back!

Having never purchased from Oak + Fort before, I decided it was best I visit a store location so I…read morecould get a feel for quality & sizing. It turned out to be one of the more pleasurable shopping experiences I've had in recent memory. The store has an extensive selection & I found many pieces that were sold out online. The prices average slightly higher than that of Zara or ASOS, so value is still TBD. The true highlight of my experience, however, is the salesperson who assisted me. Peter was not only highly professional, very sweet, & extremely patient - I requested different sizes & colors for each item I tried on which meant multiple trips to the stockroom - but he also gave me styling tips & honest opinions when I asked. Oak + Fort, give this man a raise because he just earned you a very loyal customer & judging from recent reviews, I'm not the only one! There was another salesperson who was also really lovely, I believe her name was Vanessa, I hope I'm remembering that correctly!

Their customer service is absolutely horrible. We bought a…read moreleather tote for our daughter and one of the handles detached from the bag. We have been trying to have them repair it. Other luxury brands stand by their quality with professionalism but not Maison Margiela. Customer service keeps claiming they will help but instead keeps stalling almost as if they are hoping we will give up. When I call customer service no one will take initiative to actually get anything done for the repair. They claim managers are the only ones who can help but then they report there are no managers available. It's a true circus of incompetency or worse cynical evasion. We have had a fair bit of experience with luxury brand repairs and customer service, and Maison Margiela is outstanding...for being abysmal.

The girl from this location is good. All the 2 stars go to the girl. But the guy with blond,…read morecurly hair is so raciest, I didn't realize until 2 blond ladies walked into this location... disappointed and I might walk out of this store if the guy is the only SA next time....