I called Glanzmann about having vehicle serviced, the driver side window wasn't opening or closing correctly and an oil change. They explained there wasn't an opening until May but I could get an express oil change and they would look at it! I was got the oil change and was told my window couldn't be serviced until May. So hence the 3 stars. read more

Special thanks to Scott Fields for helping me with my lease. Also with the early return of it. Just such a great/friendly/professional dealership to buy or lease your vehicle! read more

Didn't buy a car there. Or get one serviced . So why the review? We had a very nice shopping experience. Maybe we will end up buying, but the staff was very polite and professional. For once I didn't need to take a shower after looking at cars... read more

Just bought a used Forester from these folks and was quite pleased. Thorough, professional and comprehensive. Steve Horn was our sale guy and he was very good. Not a killer deal for the car, but a very solid deal and we left feeling like we'd been dealt with professionally and fairly read more

First let me say I'd give it zero stars if I could ... a total waste of my time dealing with these people ... I called yesterday about a lease offer and when I got there to look at the car that I was told was part of the lease price and even test drove it ... went in to talk about it ... with Phil ... the whole story changed from 200 a month lease to 300 a month lease saying well that car is not the base model. Well during the test drive I was told that this car was one of the cars that was the 219 lease with zero down. I came from after work. Drove 45 minutes to get there wasted an hour there and had to drive home another 45 minutes. I'm exhausted today. Thank you very much for this experience. I think I will just buy from carvana with cash. Have them deliver my car right to my door. I get 7 days to try out the car and return it if it's not right. No questions no money out of pocket. That easy... I'm so done with dealerships. read more

This is a review about the service department. Over the past 15 years we have taken 3 Subarus for service here. The quality is excellent and they keep great records. Our usual service advisor is Dan and we have found him to be reliable kind and honest. All the service advisors are great and Dan is exceptional. Not the chepaest way to go but, they give you a loaner if it schedule in advance, communicate well and your car gets washed (well) when it gets service. All in all, we are long term satisfied customers of the service dept. read more

Steve was wonderful with helping me purchase a certified preowned car! The process admittedly took a really long time (would not suggest trying to buy a car at 1pm on a Saturday) - otherwise it was quite pleasant. The staff was patient, kind, and by no means pushy or anything like that. The no-haggle pricing is nice and makes the whole process a lot easier. I wouldn't hesitate to purchase another vehicle here or to refer a friend to this dealership! read more

So Glanzmann was very responsive to my review. Dan, the service manager called and was receptive to all of the issues I have had with their service (acknowledging many of the issues existed, and demonstrated plans to correct things). They went above and beyond to win me back as a customer, which was greatly appreciated. read more

As a former VW diesel owner, I had nearly a year to do research on my next car purchase, while waiting for details on the court settlement. In addition to my online research, I reached out to about 100 field service engineers, asking for feedback about their Subaru Outbacks. Everyone responded with high praise and many had purchased their lease vehicles when it was time for their service vehicle to be replaced. I have owned my 2015 Outback Limited for a year now and am impressed every time I drive it. The service team at the Brand New Glanzman Service facility on York road have been wonderful and a joy to work with! This is the first of many Subaru's to come! read more

I will admit that I do not bring my car in for service frequently because my husband is a mechanic and does the majority of the service on our vehicles. We normally only bring our cars in for warranty issues and recalls. I have never in my life dealt with such an incompetent service department. We called to make appointments for both vehicles and had to wait 6 weeks for our appointments. My husband's car to Glanzmann last Thursday because his trunk wouldn't open, and his axel was leaking. Glanzmann tried to tell us that there was physical damage to the trunk latch, so it would not be covered under warranty. Not sure how this happens since the only thing that we use the trunk for is groceries. We reached out to Subaru of America to assist us on ensuring that we would not pay out of pocket for this issue as there was nothing that we had done that would have caused physical damage. I should also mention that the car was purchased used from them about a year ago and was a loaner vehicle. Our advisor did not give us any updates on the status of the car and we had to call them Thursday and Friday, only to find out that the work would not be completed until Monday. When I finally went to pick up the car Monday night it took the advisor about 20 minutes to find the keys to our car. The person who checked me in recorded the wrong tag number for our keys. I took my car in Tuesday for a recall. My service advisor Sam asked me to email my insurance card to his personal Gmail account since I did not have a copy of the insurance card for my car. I felt very uncomfortable sending this to his personal email and not his Glanzmann account but did so because I didn't want to make a big deal about it. Sam called me around 2:30 to tell me that my car may be done the same day and I would know by 5PM if I could pick my car up. I called Sam at 5:10PM since I hadn't heard from him and he advised that he was waiting for my keys to be in his hand, which I found to be an odd statement. He explained that he had had my paperwork but not the keys, he was waiting for the technician to bring the keys from across the street. He told me he would have them in about 15 minutes but he would call me when he had them so I could come pick up my car. A half hour later I received a phone call stating that the work on my vehicle was complete, but they did not have my keys. Sam explained that he had had my keys at one point but lost them. He stated that they reviewed the surveillance footage and saw that another customer picked them up off of the counter and walked out with them. He explained that they were trying to figure out who this person was so they could attempt to locate my keys. When I asked how my car was going to be safe on their lot until my keys were located his response was that my car was locked. I pointed out the fact that someone took the keys and that the lot is not gated, so my car would not be secure in their lot overnight. Sam acted like it was not big deal and tried to explain that they were having issues with their valet service. My husband called over and spoke with Eric who told him that they were still not sure who took my keys that it may have been a lot attendant. This morning I called to find out if my car was still on their lot and if my keys were located. I spoke with Stephanie who explained that the customer who picked up my keys emailed them to say she accidentally picked them up. I had to wait until someone went to meet this woman to pick up my keys and bring them back to the dealership. I questioned why my keys were left in an unsecured area that allowed this other customer to be able to leave with them. She explained that Sam was waiting on another customer and put my keys and paperwork on the counter. I also questioned why I was asked to send my insurance card to a personal email and got no response. I questioned why they were unable to locate my keys to my husband's car when I picked his up. Still no response. When I went to pick up my vehicle they again had an issue with finding the keys as it seems like there tag system is not the best thing for them. Finally, Stephanie came out and apologized about the unfortunate situation of another customer leaving with my keys. She did not address the negligence of the advisor and tried explaining how it happened. I am not sure why she could not just say that someone screwed up. With that being said, between my husband and myself, we have owned 6 Subaru vehicles. We were planning on being lifelong Subaru customers. Unfortunately do the poor customer service at Glanzmann we will never buy another Subaru and are now looking to trade in our vehicles. We love Subaru vehicles but if the dealership cannot properly service our vehicles without a hassle, I will take my business elsewhere. read more

I could be partial, but Jessica and Neal made for certain that I would have no trouble traveling to see my grandkids in my recent purchase of an Outback. Everyone is so friendly and ready to help. Ask for Corey when you go! read more

I have been to this location for service several times over the past 3 years. The "service" portion is EXTREMELY lacking. The people behind the desks are not that helpful and ignore you. They do not even look up at you and say "Hello, Can I help you?". There was this brunette hair woman with such a deadpan look and attitude on her face just walking around. I think she was a manager or supervisor..? Didn't get her name. She was so outputting that this business is getting 1 star. If you do not want to work in customer service, I think you should look for another job. Also don't lie to my face and tell me that your car wash is not working when clearly it was being used all throughout the night. If you forgot to do it, that's fine, but don't lie to my face. I sat in the lot for a few minutes after them telling me the wash was broke, but lo and behold cars were going through the wash just fine. What a joke. read more

Great car buying experience! Corey, our salesperson, was easy-going, knowledgeable and professional. The no haggle pricing really takes the stress away from the car buying experience. We had to wait a few days for our car to be ready after purchasing, but it was well worth the wait. We came back to a beautifully detailed car and took off in less than 5 minutes. I highly recommend both Glanzmann and Subaru. read more

Was able to get a new car at the end of Friday thanks to Steve Horn. He did an excellent job helping us as he convinced some people to work late in order to get our paper work done. We weren't sure we were buying and my folks who were purchasing were flying the next day. We quickly changed our minds once we saw that they had the perfect car for our needs in stock. Thank you again Steve for making it all happen and Gary for staying late to make sure the paper work went perfectly. read more

Service has gone Down since the new garage opened. Called on a Monday to bring my car for an oil change and told to drop by. Was there for about 40 minutes before they told me they didn't have the equipment to service my vehicle and that I needed to make an appointment for the old garage. Was asked would I like a free car wash at that time and that it would take only ten minutes more. Fifteen minutes later they still hadn't started and when I got it back it appeared to just be hosed down . Three days later came for my appointment across the street and before I could get a word in they were trying to send me back to the new location. After explaining to multiple people what happened earlier in the week. They finally told me that they no longer have the tools to service my vehicle AT ALL! I mean don't jerk me around and waste my time... And more importantly what dealership just gets rid of useful tools to do routine maintenance? Oh almost forgot they changed my stickers without doing any of the work. Pay attention when you take you vehicle here people! Or better yet go elsewhere read more

******************************* !! DO NOT do business with GLANZMANN SUBARU of JENKINTOWN PENNSYLVANIA !! ********************************* I never have taken the time to complain publicly about my experience as a customer, But I have experienced so much mental and financial stress due to Glanzmann subaru's incompetence, that I feel responsible for warning others... My experience was as follows: About 18 months ago I had my alternator and battery replaced at this dealership. 13 months later (1 month after warranty expired) My car left me stranded due to what seemed to be an electrical problem in the charging system. I spent $200 having it towed back to Glanzmann. AFTER KEEPING YM CAR FOR 6 WEEKS they replaced the alternator and said the last new one must have been faulty. After being given a voucher which didnt even cover the total, I was charged a few hundred dollars, and left out of pocket for the towing fees. 4 days after getting my car back My car showed the exact same symptoms as before, and died on me again. This time towing was $250. I sent scans of both towing reciepts and was still not compensated. AFTER 4 WEEKS i get the car back, being told, the problem was fixed, "it was a parasitic draw in the dash" A week later my car's power cuts off as i try to kick it over, clock and tripometer reset ETC. Luckily it eventually kicked over but i was determined to call glanzmann and expain that obviously the problem, before it died again!! My call was met with combativeness and i could tell at this point they were sick of dealing with me... BUT NOT AS SICK AS I WAS OF DEALING WITH THEM !! At one point i asked Stephanie, the manager "Is it common for your dealership to keep a customers car for 4 to 6 weeks?" TO WHICH SHE REPLIED "I ..Cant answer that." Laughable!! ... I am of the belief that they are only in business on the back of the company's good name - which they are dragging into the mud!! IT GETS BETTER !! FINALLY LAST MONDAY MY CAR DIED AND LEFT ME STRANDED AGAIN. I drive a lot for work and was completely maddened at being left in this situation after sticking with the dealership for so long. My wife was able to bring me some tools, and after inspecting the engine bay and charging system, WHAT DID I FIND? THE TECHNICIAN AT GLANZAMANN HAD ONLY PARTIALLY REMOVED THE PROTECTIVE PLASTIC FROM ONE OF THE LUGS THAT CONNECTED TO THE BATTERY. NOT ONLY DID GLANZMANN FAIL TO IDENTIFY THIS PROBLEM - THEY CREATED IT. I AM NO MECHANIC AND I WAS ABLE TO IDENTIFY THIS PROBLEM AND DO A BETTER JOB THAN THEY COULD. MY CAR RUNS PERFECTLY SINCE REMOVING THE SMALL PIECE OF PLASTIC FILM FROM THE CONNECTION. IN TOTAL THEY HAD MY CAR FOR ALMOST 3 OUT OF 4.5 MONTHS!! AND I AM STILL OUT OF POCKET HUNDREDS OF DOLLARS !!! ************ABSOLUTELY HORRIBLE EXPERIENCE. I WILL DANCE ON THEIR DOORSTEP WHEN THEY CLOSE THEIR DOORS FOR GOOD!**************** ! ! ! AVOID GLANZMANN SUBARU OF JENKINTOWN PENNSYLVANIA AT ALL COSTS ! ! ! read more

Did some research on area subaru dealers for my mom to get a certified preown forrester. Found Glanzmann had the best selection. Drove her down from the Poconos to look, Steve Horn took excellent care of mom from start to finish. Great deal, great service, week worth the 2 hour drive to Jenkintown! Well recommended! read more

Decided to try my luck again. Everything went pretty smoothly. Great waiting area. Provided snacks, drinks, and wifi. Service was prompt and I like their text messaging system that they use to keep you updated. Minus one star for the sketchy walk to go to the main building. read more

We love this dealership! We drive an hour each way to use their services, despite having several dealerships within a 20-minute drive of our home. All of the staff are so very friendly, the new facility is amazing, and the operation runs smoothly. Our service manager, Eric Wilson, takes such good care of us during our entire visit. The dealership is very honest. They have never suggested a service that we didn't need, and even when we thought we needed some work they reassured us when they thought it was not necessary. Sit by the fireplace while you wait for your car, have coffee or soda, have, a snack, watch the big screen TV, or work on your computer. If you have a young child with you, there is a small, enclosed playroom in the waiting area where you can amuse them. And best of all for us, they allow you to bring your dog into the facility to wait with you! We love this dealership! We drive an hour each way to use their services, despite having several dealerships within a 20-minute drive of our home. All of the staff are so very friendly, the new facility is amazing, and the operation runs smoothly. Our service manager, Eric Wilson, takes such good care of us during our entire visit. The dealership is very honest. They have never suggested a service that we didn't need, and even when we thought we needed some work they reassured us when they thought it was not necessary. Sit by the fireplace while you wait for your car, have coffee or soda, have, a snack, watch the big screen TV, or work on your computer. If you have a young child with you, there is a small, enclosed playroom in the waiting area where you can amuse them. And best of all for us, they allow you to bring your dog into the facility to wait with you! We love this dealership! We drive an hour each way to use their services, despite having several dealerships within a 20-minute drive of our home. All of the staff are so very friendly, the new facility is amazing, and the operation runs smoothly. Our service manager, Eric Wilson, takes such good care of us during our entire visit. The dealership is very honest. They have never suggested a service that we didn't need, and even when we thought we needed some work they reassured us when they thought it was not necessary. Sit by the fireplace while you wait for your car, have coffee or soda, have, a snack, watch the big screen TV, or work on your computer. If you have a young child with you, there is a small, enclosed playroom in the waiting area where you can amuse them. And best of all for us, they allow you to bring your dog into the facility to wait with you! We love this dealership! We drive an hour each way to use their services, despite having several dealerships within a 20-minute drive of our home. All of the staff are so very friendly, the new facility is amazing, and the operation runs smoothly. Our service manager, Eric Wilson, takes such good care of us during our entire visit. The dealership is very honest. They have never suggested a service that we didn't need, and even when we thought we needed some work they reassured us when they thought it was not necessary. Sit by the fireplace while you wait for your car, have coffee or soda, have, a snack, watch the big screen TV, or work on your computer. If you have a young child with you, there is a small, enclosed playroom in the waiting area where you can amuse them. And best of all for us, they allow you to bring your dog into the facility to wait with you! read more

I had nothing but issues with the customer service at my last visit. I brought my car in for inspection and to have the radio looked at (navigation system was freezing). I dropped off Thursday 10/11 afternoon and after not hearing from anyone for days (I left messages multiple times with no response), I had to go in there Monday after work to find out what was going on with my car. Previously when they tried to fix my navigation system I was told to buy the updated SD card so I did (140 dollars) and that didn't work. This time they said they would have to put a whole new radio in. So 2 weeks later my car was ready and my SD card was missing. I still had no maps. To top it off my car wouldn't start, when my inspection report from 2 weeks prior said it was perfectly fine. So they got me for a new battery before I finally got my car back (10/31). They found an old SD card so I would have some navigation system and said they would figure out what happen to my updated SD card I purchased. Almost 3 weeks later I still haven't heard anything despite my attempt to contact them via email. I am so disgusted by this entire situation that not only will I no longer be a customer of Glanzmann, I will no longer by a customer of Subaru. read more

I will never go anywhere else again to buy a car. Mark Glanzmann has a customer for life. He and his team go so far out of their way to help you get what you want. I'm incredibly appreciative of their help and will be back there in November when my wife's lease is up to move her into a Subaru too! She's been really excited about getting back into a Forester for quite a while now. read more

The service staff of glanzman Subaru accommodated my request to pick up my car late. Three whole process was seamless.

Great experience. Steve Horn made the purchase of my new Crostrek amazing easy. Within a little over an hour, I could easily make a decision. Save yourself from worry.. Ask for Steve. read more

I purchased my car from Glanzmann last winter and that experience was great - see below*. This 2 star review is referring to my experience with the Glanzmann service center. I waited 3 hours for a 6 month routine service + oil change and an inquiry about a airbag warning light that has since gone away. I was in there at 10AM and didn't get to leave until 1PM and there were no updates given to me in those 3 hours until I walked up to the front desk about 2.5 hours into my wait. While I fully understand that it's the weekend and service centers are super busy, it doesn't excuse the complete and utter lack of friendliness and customer service provided by the Glanzmann service advisors that I encountered. The only saving grace here was the service greeter who I met at the front door - he was incredibly pleasant and friendly. That went downhill as soon as he passed my file onto one of the service advisors at the front desk. I would throw some names out there but I can't even do that because the advisor(s) I spoke to never bothered to introduce themselves to me in the first place. Making eye contact with the customer as well as a simple "hello, how are you?" goes a long way. After I was "checked in", I inquired the advisor about the wait time and while she appeared hesitant, she informed me it would be approximately an hour and a half. Fast forward 2 and a half hours later and still no update, I decided to walk up the front desk to follow up. The other service advisor I encountered was equally as unconcerned and appeared confused when I asked for a status update on my vehicle and for a while could not locate my file on their computer system. It was only after they located my file that they decided to walk to the "back" to check in on my car. Two minutes later, lo & behold - "They're finishing up your oil change and your car will be done in a few minutes." I didn't know I was getting an oil change but okay. I ask about the "SRS airbag system needs to be checked" warning to which they tell me they couldn't find any errors codes so it must be attributed to user error. This is where the 2 service advisors begin to poorly explain to me about the "new technology" put into each seat that detects if something is on the seat and if so, an airbag related light will go off on my dash. I understand they can't do much if there isn't an error code cropping up but I've had this "new technology" in 2 other vehicles of mine which is exactly the reason why I don't leave things on my passenger seat. So while I realize what light they're referring to, it is NOT the same warning light that I have encountered and if you don't know why the SRS airbag system light came up then you don't know but don't try to blame it on user error. *4 stars for the actual dealership and the car purchasing experience - that was a very pleasant experience. My salesman was Andrew Casey and he was patient and thorough during my car shopping process. We did several test drives with a variety of Subaru's and was knowledgable in many aspects of the cars. I took my time deciding on whether or not I wanted to move forward with a purchase and Andrew respected that. He wasn't pushy in any way whatsoever which is always nice because buying a new car is such a big decision. So while car buying experience was nice, the service experience was less than favorable. After this initial service experience, I am incredibly wary of returning to Glanzmann for additional service. There's quite a few Subaru dealerships in the Montco area so I'll likely give them a try before returning here. read more

I purchased a used 09 Rav4 from Glanzmann Subaru last month. Coming from TN, I chose to purchase this vehicle from Glanzmann due to its limited availability and attractive price. I communicated with sales on numerous occasions before committing to purchase from Glanzmann nearly 1000 miles from home. The process was overall quite simple, though I felt we could have gotten alot more done regarding interstate complications prior to completing travel plans to purchase the vehicle. My only actual complaint stems from the vehicle's description. As an out of state buyer, I was at the mercy of the sales team to accurately describe and depict any conditional issues that might be of interest to a prospective buyer. Unfortunately, none of the issues with this vehicle were highlighted, depicted, described, or otherwise demonstrated throughout the entire sales process. I even asked the sales agent to, while on the phone, inspect the vehicle and describe any possible imperfection so that I could have no surprises upon arrival. I spent several hundred dollars in travel expenses to collect this vehicle, only to discover there were a number of aesthetic defects that deserved attention (large dents, cracked paint, cuts in leather). I had limited time and opportunity to react to these conditional flaws and purchased the vehicle - I had already flown from Nashville to Philadelphia! This is obviously a small family-owned dealership. I expected a considerably more honest and direct interaction and was disappointed with the outcome. The automobile is a fine machine, but the defects certainly take away from the value. Mr. Jeff Glanzmann, I implore you to make honesty your #1 policy. I had the opportunity to purchase the same vehicle, with honestly similar defects, from a dealership in Atlanta for the same price. I opted to purchase yours, incurring not-insignificant travel expenses, because of it's immaculate description. read more

They give customers free oil changes for reviewing them on websites including Yelp! So it's hard to trust many of the reviews for this business. I went here over the weekend to check out a car I wanted to purchase. I do appreciate that this is a family-owned business without any haggling, but part of the reason we trekked out to Jenkintown was because Yelp! gave this place good reviews. Now I just feel tricked. Which sucks, because the car buying business is crappy already. read more

Outstanding service department (Dan in particular)! When my Subaru suddenly had some major problems, I took it here. They were very courteous from the first call and quickly identified the problem (blown turbo). They then proceeded to go out of their way to help me get the repairs covered under warranty, despite my not having any maintenance records to provide. They also did an outstanding job keeping me updated on progress, worked with the dealer I bought the car from to get incorrect records updated, went back and forth with Subaru warranty folks on coverage. On top of all that professionalism and their clear efforts to solve the problem in my best interest (without me paying out the nose for the repairs), Dan was incredibly pleasant to work with - professional, courteous and kind. I usually hesitate to visit dealers for car maintenance, but I will for sure be coming back here for all our continued maintenance on this car and will be returning when we're ready to buy a second car! read more

Service department is horrible! Had nothing but problems with them! Not to mention it takes a couple weeks just to get an appointment to get your car looked at. There excuse, no man power. I've been loyal to them for years but after my recent experience, I'll be going to colonial Subaru on street road. They took great care of my car and were very friendly. read more

Purchased a used 2013 Honda Accord in March 2016. All went good until now where I had to get the car inspected. A couple of them inspected the car and both told that the front bumper has been repainted and is been in an accident. When I bought the car, Glanzmann Subaru never mentioned this and kept it under the covers. Carfax showed no record of an accident. New Buyers- be careful and get the car inspected before the purchase as it looks like this dealer hides information. read more

Thanks for the prompt response in addressing my poor experience. I will give a call when I'm ready to come back and do a test drive.

I have never been a fan of car shopping or car dealers, but working with Steve Horn made me question my disdain. He was not pushy or over the top, and getting my car was an enjoyable experience. I like the fact that this is a family owned business, and the dealership wants you to feel valued. read more

Everyone is friendly and willing to help, so far I have no complaints at all, wonderful experience

Beyond having deceptive and untrustworthy salesmen, the service department is equally as untrustworthy. The desk clerk stated that Subaru just advised, this week (6/5/18) the dealers of a well known problem with 2017 vehicles ( defective air conditioner condensors), a problem known as early as last summer. the dealer must think that customers are stupid and have not heard of the internet. read more

We originally visited Glanzmann Subaru to check out new Outbacks and Foresters, but after visiting a few different dealerships and doing some test drives decided to get a Certified Pre-Owned Outback (this is our second Outback in a row, and fourth Subaru). While it came down to where we could find the used car we wanted at the right price, we were very glad that we could do business with Glanzmann. We worked with Justin, who is relatively new to the dealership, but very experienced with Subarus. They have a no-haggle policy, which makes for a low pressure experience compared to other dealerships, and he was very patient with us while we figured out exactly what we wanted. He was also patient, as were several other people who were involved, in negotiating our trade-in and working out the financing. We were late for our appointment to sign the papers, and they were very busy, but they still fit us in. The only downside was that there were a few decisions to make regarding the extended warranty, and because we were late there was some pressure to make a quick decision. It would have been useful to know the options before we arrived for this appointment so that we would have had some time to think it over, so I recommend asking about this if you buy a car here (or anywhere). That said, we were able to take the time we needed during the appointment, and are happy with our decision. My only regret is that they are not our closest Subaru dealer, so we're unlikely to have our car serviced there regularly, because we'd be happy to give them our business. Also, no one offered us any incentive to write a positive review (as another reviewer mentioned), which would totally defeat the purpose of Yelp. read more

Excellent service and attentive staff! My experience buying my car was top drawer. The transaction was quick as they checked off all the bullet points to allow me to drive off the lot - rare. The car was in A+ condition when I picked it up. I was also given a thorough explanation of how the vehicle worked before I drove away. I was also given a call the next day to see how the car was...I have to take it in for some speaker issues but that's it. I would recommend Glazmann Subaru! read more

perfectly find dealership bought 2 Subaru's here. My 3rd I decided to do the best price shopping, and A&T Subaru gave me the better offer. Once my mother messed up on the down payment we had to call them back and say cancel, and go with A&T (we had to sign and co sign that is why.) That is when they offered us the same price which i was a little bit mad about. Since we bought 2 Subaru's for me and 1 for my brother they should have given us a good deal from the start. That lost my loyalty, but hey good people and great service like other Subaru dealers. read more

After having a VERY negative experience at another Subaru dealer in the immediate area, we decided to give a call to this dealer. We were immediately connected with Justin & were SO glad we did! He was a pleasure to work with from start to finish. He even called to check in with us the day after we made our purchase. You will not be sorry! read more

Bought a used Outback from them, my second. Also bought a rack from the parts department, and got great service.

From the moment I walked in the door I was greeted with professionalism and ease. I met with both the sales associate Doug and the sales manager Dana who were polite, genuine, and easy to work with. I never felt rushed or pressured and the process was the best car buying experience I've had to date. I highly recommend this dealership. read more

We had an absolutely awesome experience with Glanzmann Subaru, and would recommend them to anyone in the NY/NJ/PA area looking for a great buying experience. We worked with Mark Hughes, who provided us absolutely awesome customer service. We purchased a 2015 Forrester with the Eyesight and All Weather package (without the Navigation System), which we knew was a really difficult package combination to get. After searching all over NJ, MA and NY states for this particular model combination, we were nearly resigned to the fact that we'd have to purchase one with the Navigation system, which we realized were also in pretty limited supply. (We were unable to locate one despite after working with over 8 different dealers!). Via a stroke of luck, we decided to look at dealerships in PA, and were delighted to see a car in-stock with the exact specifications we were looking for at Glanzmann Subaru. I reached out via the internet and was praying that the car hadn't already been sold. Mark Hughes reached out to me promptly the very next day confirming the availability of the vehicle and also followed up with a phone call. After he confirmed that the car he had was the exact specification we were looking for, (and sensing my excitement in finding the car were looking for), I wasn't expecting to get a very good price on the car. Expecting a high price, I requested Mark to send me an email quote. I was absolutely delighted when Mark quoted a price that was even lower than TruCar (which we feel is a really fair price for a car). The price was below MSRP, below invoice, and an absolutely fair price. The price was so fair, the experience so phenomenal and hassle free that I did not even negotiate! I placed a deposit right away, and send in our financing paperwork via email. On the day of the delivery, the process was equally hassle free. We spent a total of 1 hour at the dealership, and drove away with our brand new Subaru Forrester. We would highly recommend this dealership, and would also highly recommend Mark Hughes. We have bought multiple cars and can attest to the fact that this was the most hassle free and FAIR car buying experience ever. If you're looking for a Subaru - Glanzmann is the place to go! read more