Kevin and his team did it again. Great job on my front windshield! Can't recommend them enough!read more

Kevin, owner of Bold City Auto Glass, promptly answered my call and then came out to do the job…read morethe day we scheduled it. He was courteous, prompt, friendly, and did excellent work, including calibrating the new windshield to our cameras. The value was better than a competitor who wanted me to pay before the job was scheduled! We will always work with Kevin for any glass repair or replacement needs! #DestinationRichesPlace

OUTSTANDING WORK! AND QUALITY! Work was done fast; no long…read morewaiting times the job was done quickly. I called on Friday, made the appointment for my car front windshield to be replaced and the tech showed up, on the following day. best part of it did not have to spend one Doller out of pocket.

Wonderful service, nice people, and they are there when you need them most. I enjoy family-run…read morebusinesses because they have to try harder than the big companies that depend on sales above service (and just being nice!) You'll be very pleased you picked Southern Shield over the rest~ Doug S.

Just when I thought customer service is dead it was saved today at out of all places a COLLISION…read moreCENTER. I went to this location frustrated because my car had been damaged and the poor service I received when I reported the damage but meeting Rick Prevatt changed my entire attitude. His sense of urgency and knowledge was top notch. The options he gave me was top tier. In short I came there for an estimate but walked away a long time customer. Whenever I need service I will be going to Gerber at this specific location. You guys rock!

Very pleased with the work done. Customer Service was outstanding from beginning to end. Beat the…read morepromised completion by a day. Picked up my truck and it had been cleaned inside and out. Insurance claim was handled seamlessly. I would highly recommend this location and my estimator Rick Prevatt to anyone needing collision repairs.

Great service, fair price and great work. Fixed my rock chip in about 10min. Will definitely…read morerecommend.

We are very pleased with the service we received from this business. It was not a simple…read morewindshield replacement. The one in the car was incorrectly installed and the rear view mirror was detached. They were responsive, prompt and efficient in getting in the correct glass and making the repairs to bring our vehicle back to factory correct standards. I would recommend them to anyone needing a glass replacement.

He was quick to respond and kept me updated. I would use him again. The only thing I would add…read moreis, if you have a transponder on your old windshield, be sure to have him remove and install it on the new windshield

He replaced my window today took an hour very pleased with the job and convenience at my house.read more

they did a fantastic job, the guy contacted me multiple times to confirm the time of the…read moreappointment to make sure i would be available. i was a bit concerned because my car has a heads up display but their were no issues and it worked immediately without any need for calibration or anything.

This is long, but worth the read to hopefully avoid this happening to you…read more I have had the absolute worst experience here and unfortunately, it's still ongoing! First off, they said I would need to come into the shop for the replacement because they need to calibrate it and they can only do it in the shop. Well I drop it off first thing in the morning and they end up not even finishing it, even though it was there all day until almost an hour after they closed. They say they will have to have a mobile tech come out and calibrate the windshield. Fine. The mobile tech comes out and he ends up not calibrating it, but REPLACING THE WINDSHIELD! Yes, the brand new windshield that did not need replacing. Says he can't calibrate it, we need to come into the shop. Fine. This morning, I'm driving my car and water starts pouring out from the headliner onto the screen and dashboard of my car. Obviously they installed the windshield incorrectly. It's not even raining!! It is nearly impossible to get in contact with anyone from the shop and when we finally did they 100% did not care and told us the earliest we could come in to fix it is Saturday. It is currently Tuesday. So now, I have water leaking out of the fabric liner and onto the electronics in my car. My car smells like mildew, and we are expecting rain every day until this weekend. The manager was supposed to contact us and still hasn't. I regret coming here so badly and I would never ever recommend this location to any of my friends. Hopefully we hear from the manager/owner soon and can work on some sort of resolution.