Taking advantage of a senior citizen is never a good look for a company and that's exactly what…read moreJC's glass did to a customer of mine that lives in a retirement community in Scottsdale. We provided landscape service for the retirement community She lives at And one of our employees accidentally chipped the windshield of her car a 2015 Mercedes Benz ml350 We agreed to pay for the windshield and told her we would be getting 3 prices form 3 different companies. After getting 3 quotes from 3 top companies in Scottsdale They all came between $500-$600 .I reviewed the quotes with the customer and the customer picked a company referred by a friend because she is elderly and needs assistant to help with this claim. She hired JC's glass.llc and had them do the install upon completion They asked her if this was an insurance job ? She was confused and said that the person responsible was paying and might be using there insurance but was not sure ! She was however paying out of pocket herself at the tome of repair . Upon completion she got a bill for $2507.47 And thought it was a mistake, but she didn't know ? meeting with our customer to pay for the glass. She informed me she felt like she got taken advantage of, and she didn't know what to do. I called JC's glass LLC and spoke with Danette the office manager about the mistake and turns out it's no mistake. They charged full insurance pricing for a customer that was paying cash and because the customer stated that she thought she was going to be using insurance The price changed to insurance pricing. I let them know that there was no insurance involved and the elderly customer got confused.The bill should not have been for insurance 4x the price of every other company and was not submitted to any insurance companies beforhand . I asked to speak with the owner and was giving multiple excuses. Why could not Talk or meet? with that being said I would never hire JC's glass LLC As they take advantage of elderly when given the opportunity!!!!!

Jc's glass fixed my broken passenger window and did an amazing job. Not only is the glass…read moreimpeccably put in , he also made sure to get out all of the broken glass. Very pleased with his work and highly recommend him.

I have had my windshield replaced twice this year at Ever-Ready Glass of Phoenix and I have never…read morebeen disappointed! I have a Jeep Wrangler that has a very upright and flat-faced windshield, which makes it extremely prone to cracking from flying debris. The first time it cracked Ever Ready even gave me a tinted visor for free (covered by insurance after you already have it)! :) Both times I needed a replacement I went into the repair shop, but I know they have mobile service that will do the work at your home or office for the customer's convenience. I am not sure whether they are inexpensive or affordable because it was covered by my insurance, however they have great customer service and I consider them quite speedy! It only took them about 45 minutes total to replace my windshield and finish the paperwork. I will always come here for windshield repairs as long as I live in Phoenix!

As a subcontractor in the auto glass industry, I feel it's important to share my experience with…read morethis company. Communication has been very poor, and getting responses to emails or concerns is often difficult, with issues frequently ignored. In my experience, Laura and the company have been very conniving in how they handle payments and communication. I strongly advise both customers and subcontractors to be cautious and ensure everything is in writing before doing any work. I am currently disputing payment with the one of their customer's insurance because the company is refusing to pay for services I completed, despite having already been paid by the insurance carrier. I'm also taking legal action because this is not the first time they have held my payment for over 2 months. Based on my experience, I cannot recommend doing business with this company.

Such wonderful customer service! They were so kind when I walked in to ask for help buffing out…read moresome damage to my passenger side. They literally took care of it within minutes and obviously cared more about me than they did about money! Talk about a rare find! Thank you so much! Highly recommend stopping here for any bodyshop needs!

I got two estimates - one from Gerber on 90th Street , One from Raintree on Raintree for a minor…read moreparking lot scrape. Gerber wanted $2000 more than Raintree for the same job. Some things took 5 hours instead of 4, $500 more for parts, Paint labor twice as much, Raintree miscellaneous was $12. Gerber's was over a thousand dollars. On a positive note Gerber was polite. BTW I have used Gerber on Raintree at least twice and was very satisfied but Raintree has my business now.

"I had an amazing experience at Caliber Collision! The lady at the front desk was so welcoming and…read morenice right when I walked in, which made me feel at ease immediately. A huge thank you to Kenny and Isaac for actually doing the work on my car--thy did a fantastic job and is a super nice guys. It's a great team there, and I'm really happy with how everything turned out!"

Avoid this shop at all costs. We've taken in our vehicle twice now, and they've refused both times…read moreto fix issues that they didn't properly correct. They advertise lifetime warranty, however, they'll make up an unrealistic scenario to deny responsibility. For example, their manager Kenny lied about the procedure to fix the undercarriage, which they failed to correctly install. After taking our vehicle to a different shop, they clearly explained Caliber Collision faults, and how they failed to properly fix both matters. This could have easily been fixed, as their manager Kenny O'Brien said it would be a 15mins job. He was very unpleasant, and not professional at all. The irony of the story, is that he shared how much he hated cars, repairing them, and only said he was their because it paid his bills. I hope no one experiences what we went through today.

After installing a new front glass in my SUV they scheduled me for recalibration the next day. My…read morewindshield has all kinds of bells and whistles, heads up display and lane departures camera. I was watching them while they did the recal job. Professionals indeed.

Excellent customer service from the time the appointment was made through the estimate and actual…read morerepair. I tip my cap to Rosie and Allan at New Look Collision in particular. My truck is looking great again!

Pricing is good, they were recommended by State Farm my auto insurance carrier. The quality of the…read morerepair was excellent and the repair time estimate was beaten by a couple of day s, picked up my car on Friday. We have been back in it for a few weeks and are very happy. Only drawback was they wouldn't accept cash to pay for the repairs - only credit cards/debit card.

I called Adelphi Auto Glass to repair the windshield in my sons car. I spoke to Frank, who I…read morebelieve is one of the owners. Frank was very professional and made the experience extremely easy. The ease of getting it replaced was fantastic. Frank had someone come out to the house to do the repair. You can't get much better than that. I would highly recommend Adelphi.

I called Adelphi for a windshield repair. A technician named Sam came to the house to do the work…read moreand I was amazed at his professionalism and perfection of the trade. The windshield being replaced was installed wrong and there was a lot of adhesive in the wrong places that Sam had to remove. The man did an incredible job while schooling me on windshield repair. I love it when people are professionals at their craft. Hats off Sam. Thanks and I definitely will recommend.

On time delivery with personal and quality service. Vehicle returned with excellent repair and like…read morenew detailing.

I was involved in an accident and took my vehicle to Fix IT Body Shop because it was a preferred…read moreshop through my insurance. The damage was purely cosmetic--there was no mechanical or structural damage. Before choosing them, I checked Google reviews and saw they had a 4+ star rating. My insurance company had my vehicle towed, and I spoke with Collin over the phone. During that conversation, I clearly stated that I did not want my front license plate mounted to the bumper, as the bumper was being refurbished. Collin agreed and told me the repair would take about one to two weeks. About a week and a half later, I was notified that my car was ready. When I arrived to pick it up, the first thing I noticed was that the front license plate had been mounted to the bumper anyway. Collin apologized and said they would remove it and repaint the bumper. I also pointed out that the headlight seals were not sitting flush with the bumper and that the inner fender liner was not properly adjusted, leaving noticeable gaps. A few days later, when I returned to pick up my car, I noticed a visible paint chip under the driver side headlight. Once again, I had to leave my car for repairs. When I returned again, there was a visible crease in the paint near the fog light. After yet another repair attempt, the paint began cracking at the bumper mounting points, and I had to leave my car again. Eventually, Collin informed me that they would need to order a new bumper because the original could no longer be refurbished. When I picked up the car after the new bumper was installed, it initially looked good. However, I noticed that the weather stripping around the headlights was damaged and the inner fender liner was still not properly adjusted. Collin argued that the damage was due to the age of the car, but I explained that the headlights were less than four years old and were damaged during their repair process. At that point, he was dismissive and showed no concern. Additionally, my vinyl rails were damaged because the shop ran my car through a drive through car wash. Collin even complained that insurance companies do not pay to wash cars. The interior of my vehicle was left in terrible condition, and this was dismissed as being "a little dirty." Ultimately, I had to take my car to another body shop, where these issues were fixed correctly the first time. I also had to replace my headlights due to the damage caused by Fix IT Body Shop. I would not recommend this shop to anyone. Stay away.