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    Recommended Reviews - Glass Expert

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    Reviews With Photos

    The "before" picture. Condensation between the glass panes that wouldn't go away because of a crack or leak.
    Jackson C.

    Our sliding glass door had a leak which caused condensation between the two panes of glass. I contacted the Glass Expert via Yelp and received a response under an hour. I provided pictures of the sliding glass door and Moe was able to provide a quote via text message. Moe was responsive via text throughout the whole process. From measuring the glass, to ordering the glass, and finally installation. I didn't even have to be there for the measurements as I gave him access to the backyard to measure the sliding glass door. I contacted other companies on Yelp but they were not as responsive and their quote was astronomically large. Moe and his team came in and installed the glass in about 45 minutes. It looks great now and I will be using the Glass Expert again for any future window or glass needs. Thank you.

    New glass window

    We had a large crack in our window and were eager to get it repaired. I put out a message through Yelp late at night on the weekend and Moe, from Glass Experts, responded immediately and even scheduled us in to get it fixed right away. After coming out to measure the window we thought the new one would be installed a week later but it came in early so Moe arranged for the project to be completed a couple of days later. Not only were we impressed by the speed of the quote request but also at scheduling the repair and most importantly, the quality of repair. We hope we don't have to do anymore window replacements for quite some time but if we do we will call Glass Experts!!!

    Close up with month & year mark
    Carly C.

    Moe is very responsive, thorough, and efficient from start to finish. He was the only contractor who spent extra time to measure our discontinued window frames, proposed an effective solution without major building renovation, and discussed glass options with us. The pricing and timeline are also extremely fair when compared with 8 other companies we talked to. The whole project completed in 11 calendar days across a weekend and Thanksgiving holidays. We highly recommend Moe, and would love to work with him again if his schedule allows!

    bathroom frosted glass replacement
    Wangshu L.

    Highly recommend them if you need to replace window glass. The communication was quick and clear. They came to measure the glass first, ordered the type of glass I need and installed it. I would definitely go back if I need to replace glass in the future

    Before (basement)

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    3 years ago

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    4 years ago

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    7 years ago

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    3 years ago

    Quick turnaround, quality work for window replacement and provided the most competitive estimate.

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    3 years ago

    Great, prompt service at a fair price! Was dealing with some broken glass and these guys really came through.

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    7 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    3 years ago

    Quick reply, honest appraisal and quality repair on a single-paned pully-system window.

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    7 years ago

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    6 years ago

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    6 years ago

    Moe was great to work with! Out same day to measure and had glass installed 5 business days later! Highly recommend!

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    6 years ago

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    6 years ago

    We are very happy with Moe's service. Prompt and quality service, and very good price. We will definitely hire him again!

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    6 years ago

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    6 years ago

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    6 years ago

    My broken window was fixed very fast with excellent quality and professionalism. I highly recommend Moe from Glass Expert.

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    6 years ago

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    7 years ago

    Easy to work with and fast! The mirrors they installed in our spare room looked great, would hire them again.

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    6 years ago

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    5 years ago

    I had a shattered window replaced by Moe. Quick response and great service - thank you!

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    6 years ago

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    Page 2 of 4

    Ask the Community - Glass Expert

    Review Highlights - Glass Expert

    Moe asked for basic information and came in with a quick estimate, and then delivered the project on day 4.

    Mentioned in 65 reviews

    Read more highlights

    Hy-Lite Mirror & Glass

    Hy-Lite Mirror & Glass

    (29 reviews)

    Ballard

    Rather than tell you why you should never use them, I'll just give you the timeline:…read more 3/23/25 - I ask how long it would take to put obscure glass in 4 small cabinet doors, and they say it is normally the same day. 4/24/25 (Thursday) - I'm ready for the work, so I call to confirm and they say, actually, it will be ready Friday. No big deal, I drop them off and plan to send a courier to pick them up. , 4/25/25 (Friday) - Courier picks them up, brings them back to me, and as soon as I open the package I can see all sorts of problems - spots in the glass, silicone caulk leaking over the glass, etc. I tried thoroughly cleaning, to no avail. I call them, and they say, "Okay, bring it back." (No apology at all.) I say, "You should pay for the courier", and they refuse. Fine, whatever, I need this done, so I pay for it. They say it should be ready Monday. 4/28-5/2/25 (Monday-Friday) - Every day I call, and every day they say it isn't done, and that there's someone out sick, that the guys who do this work in the shop are usually out on jobs and can only do it first thing in the morning, that the dog ate their homework, that there's no manager I can talk to, etc. Finally, I gave up and sent yet another courier to pick them up. I'll have to remove the last bits of silicone myself. I asked why they committed to doing the work in a timely fashion if they can't really do it, and they said "this is timely" (!). I told them that I'd be posting a review on Yelp and Google, and they said that was very unfair of me. You decide. Attaching photos of a couple of the original defects.

    Hy-Lite Mirror & Glass cut several glass panels for our new balcony railing. They were friendly,…read moreprofessional, and completed the order within a week. Hy-Lite provided custom angled cuts to account for the slope of the balcony whereas the railing manufacturer did not.

    Lake Washington Windows and Doors

    Lake Washington Windows and Doors

    (140 reviews)

    I had several windows replaced in my condo earlier this week. Josue and Emilio did a fantastic…read morejob. Showed up on time. Did meticulous work. Cleaned up afterwards. 100% trustworthy. The manager, German, came by the week before to scout the location and ensure they had the right equipment to replace a specific window four stories high. He also showed up at the start of the job as well. I'm very pleased with the overall work and the communication throughout the process. Wouldn't hesitate to recommend these guys, especially German, Josue and Emilio.

    Horrible experience from start to finish. It seemed like the owner was more focused on automating…read morecustomer interactions with AI than on providing actual customer service. I ordered a single sliding glass door, and it took approximately 178 days--nearly six months--to have it correctly installed. The original installation included the wrong door, and the installers also damaged the fixed panel. What made the experience even more frustrating was the repeated failure to honor scheduled appointments. Multiple times, the company scheduled and confirmed service visits, only to never show up or communicate that they weren't coming. Each time, I had to move furniture, remove window coverings, clear access to the door, and rearrange my schedule, only to do it all over again for the next appointment. This level of service is simply unacceptable. If you're looking for Milgard products, I would recommend Sound View Windows or Lundgren Enterprises instead. Based on my experience, they offer much better customer service, often at the same or even a lower price.

    Glass Expert - glassandmirrors - Updated August 2026

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