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    Glass Roots

    1.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    People searched for Windows Installation 123 times last month within 25 miles of this business.

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    Zen Windows Des Moines

    Zen Windows Des Moines

    5.0
    (4 reviews)

    We had a great experience with zen windows. The virtual estimate process was really easy! The…read morelead time to get the windows was long and beyond anyone's control, but it was kept informed the whole time. There were some scheduling hiccups when it came to installation, most of which were my fault, but everything was well handled.

    I discovered Zen Windows in the exhibit hall at the 2017 Iowa State Fair. We were interested in…read moreexploring replacement windows. I was immediately attracted by the signage stating that there would be no in-house sales pitch. I spoke with Matt and learned that all that was needed in order to receive a bid was to send my rough measurements and photos of the current windows. That sounded easy enough! A tape measure and a cell phone were all I needed. Soon my information was off in an email. I also contacted other installers for bids and began researching the various window manufacturers to compare the window quality. Zen installs the 3 cost levels of Soft Lite windows, and the online reviews of the materials were positive. We decided to use Zen. Soon Dan came out to make accurate measurements. I spoke with Matt and decided to go with the middle level window and placed the order. We are extremely pleased with our choice. The window quality is excellent. The double-hung windows open and close smoothly and fold in for easy cleaning. We also selected a bay window with casement windows on each side to replace a picture window. Operation of the side windows is smooth. Further we are really happy that we went with the added expense of the bay window--we love it. Installation was fine, and there was a clear commitment to ensuring we were completely satisfied with the installation and finish work. So, all that is expected of any company. With Zen I received exactly what I was expecting! However, one element far exceeded my expectations: customer communication and service. This places Alix and Matt, owners of Zen, at the top with the very best. No question was a burden. Contacting with "Oh, I have another question..." always got a quick response. And no matter when I sent a message or question, be it Monday morning, Friday evening or even on a Sunday, I got a response usually within 15-30 minutes. If customer service and communication are important in a purchase decision, Zen Windows should absolutely be considered. Add in the other factors and Alix and Matt at Zen Windows get my highest recommendation. Look to Zen for quality materials, fine installation, amazing customer service and an outstanding warrantee for materials AND labor. (Matt can give you all the details.)

    Robert Castro Construction

    Robert Castro Construction

    5.0
    (2 reviews)

    Great experience with Robert and his crew! Robert has been helping my parents for years mending…read moretheir roof and we decided to replace finally. Robert has always responded quickly professionally and friendly. His crew got right on it and completed the job within 2 days. Did an awesome job and clean up was exceptional! Thank you so much! Kathy Card. You want efficiency use these guys

    (Originally written for the BBB) Searching for people to work on one's home is a dicey business…read more When it was clear we needed a roof replacement for our Waterloo, Iowa house, like most people, I went to the Internet and did a (Google) search. My goal was to get at least three estimates for our house and optionally the non-attached garage. Several of the companies I contacted, using their "contact us" link, never responded. One company has an entirely different business name than the one listed in the search. Eventually, I got three estimates. Some people get all excited about the shingle brand and the length of the warranty and, realistically, many will never be living in the house by the time to so-called warranty expires. I was more concerned with price and reliability. Of my three estimates, Robert came in considerable lower--house and garage lower than just house alone in the other estimates. We asked him to do our roof, and since we were to be gone back East for several months, he worked us in when another customer asked for a delay. In the midst of our work, an unexpected thing happened. The found the the main/older part of the house has cedar shakes under asphalt shingle--something which should not have been done. Robert generously did not charge us for the additional labor for removal of the shake and the installation of the required sheeting (which we paid for naturally). His crew was meticulous in trying to minimize the mess and routinely cleaning the falling debris. They were quick, dedicated, and exhibited a high level of workmanship. It was a pleasure to have them do our roof and we would highly recommend them.

    Glass Roots - windowsinstallation - Updated July 2026

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