I've owned two Volvo xc60 back to back…read more This is the worst Volvo dealership I've dealt with in New York A few years ago, I brought my car in for service, and they failed to detect that my brakes were worn down. Within 24 hours of picking up the vehicle, my rear brakes failed, and I had to replace the calipers -- something that could have been avoided if they had checked the brakes properly during service. More recently, when I called to return my vehicle at the end of my lease, they made multiple excuses and refused to take it back. The lack of accountability and poor customer service has been consistent in my experiences with both Volvo Brooklyn and Volvo Manhattan (which are the same company). I will never do business with them again. However, Volvo Huntington took care of me with zero issue If I could give zero stars, I would

I have never owned a Volvo before and leasing from this location was a poor experience and a very…read morebad first impression of the brand. There were two issues with my brand new 2025 XC90 which I noticed a couple days after delivery. There is a large chunk scraped off the driver door trim piece, and a rubber grommet on one of the front parking sensors is falling out. Relatively minor but on a brand new higher end Volvo a little frustrating that it came with a scrape. Second, this is our first Volvo and we had no idea how anything worked, what features the car has, how to operate it, etc. No one from the dealership ever reached out or checked on delivery which I found odd. When we first got it we had a lot of questions and didn't know who could help us. And so we had to figure everything out on our own through a combination of Google, YouTube and Facebook groups. Third, there was a major incident with the battery, on a 1 month old car, which caused loss of use for nearly an entire week as the vehicle was being serviced for a serious battery and charging system issue. Let me remind you this is a 1 month old car, a 2025 Volvo top of the line model!! I had to call Volvo Roadside Assistance which sent out a tow truck that was unable to jump start or tow the car, who then had to call a second tow truck and I lost an entire day of time while waiting around for them. I then had to make two separate trips to and from my local dealership - the first time they "reinstalled the modules". When I returned to pick up the vehicle, the same problem reappeared on the dashboard and the car was undriveable. The vehicle was finally returned to me after they had replaced one or more batteries and put 100 miles on the odometer while testing. I reached back out to ask for all battery maintenance records for the vehicle while it was in possession of Volvo Brooklyn and was given nothing more than "batteries are checked the day before delivery". Apparently they skipped this step or missed a critical issue! And Fourth, during delivery of the vehicle, their driver went through an EZ Pass toll lane without any EZ Pass, and I received the violation bill a month later. I had reached out to their salesperson and the service manager and each time was brushed off or ignored for over a month while trying to correct these issues. Be warned if you are thinking of a Volvo from this dealership, steer clear!

This review is for a service I received back in early 2021. I had a 2018 Nissan Rogue, and my front…read morebumper was damaged during a heavy snowstorm. My car was buried under several feet of snow, which later turned to ice. While I was shoveling around my car to create a path, I didn't realize ice had capped around the bumper, so when I backed out, the bumper partially came off. A friend recommended this shop, and I'm glad I went. Within a day, they ordered a new bumper for me. The part arrived in four days, and by day eight, the bumper was installed. The repair was flawless, and the car looked as good as new. The whole job, including parts and labor, cost about $700, which felt reasonable. I also had to put down a deposit when the parts were ordered, which is standard practice and wasn't an issue. Now, nearly three years later, the bumper is still in great condition with no issues. I highly recommend this shop for their quick, quality work at a good price.

I had damage to my vehicle from an accident recently and this shop did an excellent job with the…read morerepairs. My car looks great, customer service was great and staff always makes sure I am satisfied with the job thar was done before I leave the shop. I have been coming to this shop for over 7 years and I definitely recommend it to anyone. Thanks Frank!

Amazing jay helped us fix what was wrong with our car. We are not even from Brooklyn and we found…read morethis great spot. Highly recommend

I had the dreaded flat tire yesterday, and that in itself is always a nightmare, so I brought my…read moretruck here and within 15 minutes I had a brand new tire installed. It can't get any better than that. The man helping me was very nice and informative. Price was reasonable. I am a happy camper. I am always happy to support my local merchants in my neighborhood.

Amazing Man ! He Kept Me In The Loop Regarding The Availability Of The Tires . He Was Extremely…read moreRespectful And The Price Never Changed . He Even Told Me Where To Go To Mount Them . Amazing Price Amazing Service Amazing Quality Amazing Communication

Be careful with this company one day one salesman say they sell a particular brand the next day a…read moresalesman say they don't. I asked about my size tires and I was given a price without first telling the sales person what brand I wanted. As mentioned earlier I was told they had the brands in question but I explained to the sales person I wanted to first look up which tire I wanted and I would call back the next day was a different song and a dance. I would strongly advise buy from tire rack. Their prices are fair and of course they are less expensive than this outfit even including shipping.

Gerardo is a professional, knowledgeable mechanic with fair pricing. Have taken my car to him 3…read moretimes and have always left satisfied. Highly recommend!

Gerardo is very fair and honest, he does repairs while you wait (if he & his son are not to busy…read more Great local mechanic, I would recommend his shop in the Elizabeth, Roselle Park area If you need an honest dependable mechanic!

I came here to do my car inspection, which is required every year by New York State. The owner was…read morevery quick and responsive to my request. I was in and out in five minutes. He's also very nice kind and very honest about other services he can do. This is my second time coming here and I would definitely be back. The service he offered is definitely better than other competitors in this area.

My relationship started many years ago with a simple oil change, ever since I've been a loyal…read morecustomer with no issue at all. these guys are hands down the most honest mechanics you'll ever meet in the industry. professional, never take on a job they couldn't handle, and don't overcharge you on a job. I have two vehicles that I bring to this shop yearly for service and I highly recommend Alpha 1 Auto Repair as the first choice for repair.

Every street-parking New Yorker's worst fear: a flat tire on alternate-side parking day! When a can…read moreof Fix-a-Flat failed to inflate my tire, I inquired at this nearby auto shop as to whether they might be able to assist. They let me borrow a tank of air, under the stern condition that I bring it right back. After filling up my tire, I brought the car to them and returned the air tank. A mechanic jacked up my car and removed the tire, identifying a puncturing screw as the culprit. After yanking out the foreign object he quickly patched the tire, then charged me a very reasonable amount of money for the work. It's hard to imagine a better outcome. I appreciate the empathy they showed for my plight and the trust they extended to me. Way cheaper than buying a new tire, and the speed of service was terrific.

Nice honest guys Very helpful with all my mechanical…read moreIssues on my Chevy Cruze def recommend

The service and repair were excellent!…read more From the moment we entered -we were treated in a courteous and respectful manner Would highly recommend

I have used L and S many times for work on my car and I have always been highly satisfied…read more Everyone there is courteous and professional. They explain exactly what has to be done and how much it will cost. Not only is their work of the highest quality but their prices are reasonable and they complete the job within the time frame the day it will take. I highly recommend L and S for both minor and major work on any type of vehicle.