Only time will tell for certain if the vehicle and deal we received on a used vehicle is as good as…read moreit appears, but I must say the initial experience has actually been a painless one, maybe even a pleasant one. Anthony at Pleasant Valley Motors was a pleasure to deal with, answering any and all questions I asked of him, and getting back to me in a timely fashion. He appears to be a down to earth guy, and though he has a job to perform, he very much went out of his way for us. He and the dealership were very fair in their dealings with us, both with price and patience. The way we've shopped for vehicles in recent years is we have compiled a very small list of dealerships that we feel comfortable with and trust (if that's not too strong of a word), and that's who we look to first when we purchase a vehicle. That approach has worked well for us, and at this point in time, with what we've experienced thus far with Pleasant Valley Motors and Anthony, we will definitely add them to our list for any future vehicles we may consider purchasing.

Somewhat decent experience while buying the car although they wouldn't budge on the selling price…read moreuntil I mentioned the car needing a rear wheel bearing which I replaced asap. 3 weeks later radiator cracked. A few days after that car overheated again. Head gasket shot and heads were warped. Had 2 different reputable mechanics look at it and was told the head gaskets were gone for a while and the dealer should have known if they did their "extensive check of the car." Dealer claimed ignorance. DO NOT BUY FROM THIS DEALER! Only gave 1 star because I had to but dealer does not deserve it!

My daughter bought a car two years ago . The service was great the price excellent. They work with…read morewhat you have. Your driving out in style.

Otto's autos is the best. Charles worked extremely hard to get us the vehicle that we wanted and…read moreworked for hours with the bank until all the numbers made sense for us. Never once did they try to push a car on us just to get a sale it really was all about what we needed! I strongly suggest everyone that needs some help with getting a newer car go see Charles or Otto!!!!

This is not Dean Carter Chevrolet this is the old store, and old owners... Dean Carter's is 100%…read moredifferent and transparent and the best used car deal near the Lehigh Valley!

DO NOT DO BUSINESS WITH THIS DEALER! I have never had such a…read moreworse experience while purchasing a vehicle. I drove 2 hours to purchase a vehicle from this dealership. My salesman did not want to sell me the vehicle i purchased, did not show me any feature or anything about the vehicle. I chose to buy the vehicle anyway, upon delivery the driver seat was completely busted. I reached out to the sales manager and i was promised the seat to be fixed. The sales manager also expressed i needed to return the license plate i was given with the sale of the car. (Because they charged me wrong for it) even though at this point the plate was in my name. The vehicle was driven 2 hours back to the dealership to have the seat fixed. After 1 week of the vehicle being in the possession of the dealer my salesman reached out and said the vehicle was fixed and ready for pickup and again asked for the license plate to be returned, so i came to pickup the vehicle (2 hour drive) and returned the license plate. I arrived and my seat was not fixed. The dealer apologized and wanted to "make it right" so they again offered to fix the seat and added the offer of a complimentary detail. Now after the dealer has the car in their possession for 2 weeks i am again told the vehicle is ready. I get the vehicle (again) and 4 screws were drilled into the underside of my seat and no detail or wash of any sort. After receiving my vehicle back from being "fixed" i now notice the transmission shifts very hard upon start up. Another thing i have noticed with the vehicle since purchase is the instrument cluster appears to have been replaced with one from a completely different vehicle. I am disappointed, i bought this vehicle as a gift for my father. The vehicle appeared to be a gently used reliable suv with low miles. This dealership is in the deal of bad business. They will tell you what you want to hear just to waste your time, and your families time.

I purchased a Subaru from them a year ago and encountered nothing but LIES…read more I asked about the CARFAX. and was LIED to and said there were no accidents. BUT THERE WERE 2 ACCIDENTS I FOUND OUT AFTER THE SALE 5 days after I bought the car the engine seized up. They had to take the heads off cause the gaskets were on wrong and bolts were all loose. I purchased a warranty, when I went to use it 5 days later, the claim was denied. (Scam warranty company) I was screamed at by owner and was told "Do not to bring that "F****n car back here." I had a scam inspection sticker on it. (I took it to my service center to have it rechecked and was told, This car will. never pass inspection the way it is. and it wsa inspected 3 days prior. So I took it back to IM, and was told by Eirc the owner's son, who told me bring it back here next year and we will have it inspected. Today I called to have it inspected, The Owner, Mario told me to drop it off for a day and we will get it inspected. I said I could not just drop it off because I have no ride home. 2 mins later Marrio call me back and said Eric did not promise me inspection (which he does for every sale. So now I own an overpriced car that after the sale it cost an extra $2000. to repair the engine, AND I CAN NOT GET IT TO PASS PA INSPECTION

After looking high and low for a custom van with no luck I ran into Mr Mario at IM Auto Sales he…read moretook time to find out all of my needs in the type of van I was looking for and asked me to give him a week or two and as I write this review he got me more than I was looking for at a better price Words can't show how happy I am A Big thanks to the staff and Mr Mario at IM Auto. Keith Moore ATL GA

Colonial Autos is the only place we will ever go to purchase a used car. They have quality…read moreautomobiles, the sales people are never pushy, and the service department is incredible. I have had the pleasure of working with Danny many times throughout our history of going to Colonial. Many, many years ago the owner Ralph was so kind to allow my father to return our recently purchased Kia when we went through financial troubles. We never forgot that interaction and to this day we are life long Colonial customers. Can't recommend them enough. Huge thanks to Bill in the service department. He remembers all of the details of my purchases. Who can say that they enjoy going to take their cars to get serviced? We know we will always get the best deal and will never be taken advantage of. Colonial Autos is the epitome of what an exceptional customer service model looks like. Thank you!

I have to say that my experience with Colonial Used Auto Sales was a very positive experience. The…read moredealership has a wide variety of vehicles to view without a salesperson over your shoulder. All of the vehicles are priced with a no haggle price which is nice because you know the price you are paying. We selected a 2018 Toyota Highlander and traded in a 2017 Chevrolet Spark and received full trade in value and then some. Our salesperson Bob "the bald guy" Romeo took us through the buying process. Bob was very courteous, attentive and responsive to our needs in all aspects of the purchase. The process was very smooth and transparent as Bob explained each document that needed to be signed and the reason for it. I would highly recommend visiting this dealership and ask for Bob "the bald guy" Romeo.

Brand New Location that is not space constrained like the old one where you needed to maneuver in…read morethe middle of the tightly packed parking lot to get out or get in. The location has nice lighting as the brand new facility should and online scheduling for the appointments and as usually great service that I have come to expect from this dealership. Been here twice for service quick in and out done right the first time.

I was a customer who was in business with them for over 20 years.? I had a flat tire. I did not…read moreunderstand that Chris Warner wanted me to come in IMMEDIATELY after I got my spare tire put on. As a result, I left a negative comment on my Facebook Timeline that I was getting poor service. The girl Melissa who is the CHAT person was terrible. She was unresponsive to my questions. Also would leave the chat without me knowing. Really quite RUDE. Chris went ballistic and all he cared about was ratings, nothing else. Blocked on Facebook along with his wife. Maybe in 5 years I might come back, but now I will go somewhere else. I went to Shannon Tire and they fixed me up -$31.75 plugged up my tire. Nice people. Will go back for service and inspection.

I had a great experience with my salesman, Amir. He was…read moreextremely patient, helpful, and listened to my wants and needs. The manager nor the finance guy made me feel pressured to get warranties or extras that I didn't want. They presented the options and left it up to me to decide. I would highly recommend this dealership to anyone interested in purchasing a vehicle. Also, my Mazda CX-5 drives like a dream

Been coming here for years ...general maintenance is excellent ...my car (Mazda 6 GT) purrs when I…read moreleave ...love the work and staff...5 stars

they have very poor customer service. They (Jenn) will set an appointment with you then sell the…read morecar before you arrive. i set a 11:00 appointment and was at their location at 10:45, when i noticed her message from 10:30 that the car i was going to see was "just sold". I dont read text messages while driving) i didnt bother to get out of my car (since it was raining) and we just drove back home. i have read other reviews stating the same thing. i think it may be a bait and switch scam. i would stay far away from this place unless you enjoy getting screwed.

Should be zero star's scam artist sales person. Will sell you a car that is unsafe and will not…read morepass inspection.

Listened to what mattered to me and made it happen!…read more Beyond expectations. I found a vehicle that I really liked and the ONLY thing that I didn't like was that the driver seat had some decent wear in the leather. I asked if they had insight on where I could get a new one and what it would cost with the intention of replacing it in the near future. I was blown away by the knowledge and insight provided. We were able to get a replacement chair in great condition before I even got the final paperwork done! The person I worked with directly was Anthony but would of been happy to work with anyone there!

Bought my 05 Ram 2500 from them with 196k miles for 12k. I had a 540 credit score and put 4k down…read more Had it for almost a year now. Typical rust for the the year, but runs like a champ! I was told exactly what it needed from the gate. They were up front and honest. I went there to look at a Chevy canyon. Major upgrade lol. Thank you guys for the truck.