Koch 33 Toyota rental…read more What a great experience from the beginning of booking the Rental Vehicle with Brigette & Deb. To picking and dropping the vehicle off with Mylinh. No hidden fees like other well known car rental businesses upon pickup. The price quoted to me was the price I paid. So glad I learned about Koch 33 Toyota Rentals. Thank you

No way I'm giving your establishment a 5 star review with Bridgette's attitude.  She charged me for…read morean extra day while never explaining to me when it needed to be returned. Her attitude brings a 5 star review ( we had Josh who was fantastic) like to give Josh a huge Shout Out, to a one or two star review.  When you bring your car into a dealership for work having someone that show compassion can ease the issue you are going through. When I rented the car it says I left at 8:58 Wednesday that's the time the transaction started I left at 9:30 . I brought it back at 10 am Saturday after hearing the car was fixed . We were there at 10 am and waited in line while Josh finished with a couple in front of us.  Then Josh went through what was owed and even went above and beyond recommended ways to prevent this from happening again.  I get to the check out at on the rental side and hand in my keys to Bridgette. She asks me where the car is and I said right there in the bay. She jumps up, saying oh they don't like that and ran into the shop to move the car. Right there It felt like I did something wrong. No hello , no good morning.  Then the bill came it showed 3 days rented. Which I thought was fine signed and got into my car. My wife noticed that instead of charging for 3 days I was charged for 4 and immediately went back to the counter to speak with Bridgette. She told my wife he should have been here on time if he didn't want to get charged for the extra day.   That's not a 5 star answer or experience. She was rude and condescending.

Purchased a car from this auto reconditioning dealership. I do not believe he deals straight…read moreforward with a proposed customer the very day after I purchase this vehicle the air conditioner was not working because of a stone in the condenser Also he told me an untruth about the extended warrantee he told me he would sell us and the next day he refused to sell it I just wonder if it was there before we got the vehicle This establishment does not service vehicles and and in my opinion is less then truthful in disclosing information before purchase in on these vehicles I would not purchase another vehicle from this company

Update: Lamont and Robert just detailed my boyfriends Hyundai and it looks amaaazing! Looks brand…read morenew again even though it's almost 5 years old lol HIGHLY recommend them for all of your auto detailing needs!

Jade Wu gave my wife and I excellent service with getting a new vehicle. Very appreciative of her…read moreand her professionalism.

Irah was the reason I purchased my vehicle from Kelly Nissan. If I could give 10 stars I would. He…read morewas knowledgeable and courteous without the slight bit being pushy. I was going to head across the street to the "other" dealership but I wanted to give my business to Irah. Good man to have on your team Kelly Nisson. Marshall Pysher

​I had a great experience at Koch 33 Mazda. I started via chat with Felicia, who was friendly,…read moreanswered all my questions, and invited me in for a trade-in evaluation--where I ultimately got more than expected. ​From there, she connected me with Jonathan Cofre. Jonathan was laid-back, highly knowledgeable about all the features, and very accommodating. After test-driving the CX-5, he worked out the pricing and gave me the best possible deal. I highly recommend working with him; he is the best! ​Jonathan then referred me to Denis Hutta onsite, who was friendly, helpful, and saved me $300 over my current insurance company. Finally, I signed the paperwork with the finance manager, Bella. She was very friendly, put zero pressure on me, and helped me select the perfect warranty option for my needs. ​The entire team took their time and never rushed me, which I greatly appreciated. Even though I was there for a couple of hours, the time flew because they kept things moving efficiently between steps. If you want to buy a Mazda, this is definitely the dealership to go to!

We DO NOT TRUST this dealership. They sold us a car, and then sold it to someone else, after an…read moreagreed upon price with us. AND it took them 3 days to finally tell us they "accidentally" sold the car. The salesman actually had the gaul to ask me if we would be interested in a different car? This is why people hate buying a car

Koch 33 Ford, DOES NOT CARE ABOUT CLIENT SAFETY!!!…read more Koch 33 Ford sold me a vehicle that should have never passed state inspection or allowed to be driven off the lot. Below is my side of the story. I have an inspection report from a local garage attached. I took a used SUV that I was interested in for a test drive with salesmen Greg in the passenger seat, it had new inspection stickers on it. Made a right-hand turn heard knocking that got faster as I slowed down, then eventually stopped (Greg acknowledged that he heard it also) I also mentioned that the SUV struggles to stop, like the brakes need work (Greg did not acknowledge that statement). But as I said above the SUV had brand new inspections stickers on it, weeks old inspection stickers according to the date. How bad could it be? I get a good price with negotiating for a short time and bought the Toyota RAV4. Fastest purchase I ever made at a dealership. Should have been a sign! I took the SUV to a local garage the next week to get it looked over with a purchase inspection, I want a background on the SUV, a list of things I will want to start fixing or maintaining since it is an older 2007 with 166K on it (bought it as a secondary or beater) so there will be old parts and neglected things that were put off by the previous owner(s), we all do it! Want to get ahead of things to get the old SUV to last. Expecting it to be a safe and solid car, only to find that I have been driving an SUV for a little over a week that should NOT HAVE PASSED State-Inspection. Brake Pads were rusted and warn, Rotors/Linkages are warn/rusted and have bad compression (makes sense why the SUV, STRUGGLES TO STOP!). BOTH REAR SWAY BARS BUSTED, (makes sense why the SUV, WAS KNOCKING ON TURNS) along with 2 other red safety issues that no garage will let a vehicle pass, was the cabin filter needed replaced and 5 safety or exterior lights on the SUV were out or nonfunctional (the Filter and Lights I had fixed on the spot since that was expected and to me not a big deal). I called to see what Koch 33 Ford could do since I drove a vehicle off the lot that is NOT ROAD WORTHY, they really did not seem to have a sense of urgency (was not them in the car and they have their money). I feel that they do not care that they sold me a vehicle that I could have gotten hurt or done harm to others (or worse), even though they inspected the SUV a few weeks before I bought it. Since they were not showing signs of getting back to me (hours went by) no return call, I got the SUV back from Dave's Auto in Stockertown and brought the SUV back to Koch 33 Ford myself and talked to one of the sales managers, Jim (since Greg was with another customer) It seemed like Jim already had my car info pulled up, looking into things which was insuring. I told Jim that it is not a safe car that I am just giving Koch the key and provided them with the inspection report from Dave's, I would like to know how they intended to fix it and a schedule. Only to get resistance saying "the rotors and brakes passed inspection when they had it" I asked them to look it over and give another opinion they can keep it and left, I did not want to get into an argument. A full day day went by with no call or contact in any way. So, I stopped in again on my way home from work (1 and a half days) after around lunch. Only to find out that they intended to just fix the sway bars, had to show them Dave's inspection report AGAIN, with the braking system as well, that was about to turn into an argument, but the sales manager said that he was going to talk to the techs because he doesn't know inspection laws. 10 minuets later he came back and finally said we will fix that also "parts were just ordered". I do not really trust them much right now, so I may have it checked again. I am glad I did not wait to have the vehicle looked over by someone else, I feel that if months went by I would have been shafted, either had a crash or brought it in because something was not working right, and been stuck with a heavy repair bill! That they would have said, it is on you to fix this is typical maintenance, wear and tear on a vehicle of that age. Even though if I was paying for an inspection, if it was my car already they would not have passed it the first time. Koch 33 Ford, does the bare minimum to scrape by with inspections when they are selling a used car overlooked fatal items (thinking about reporting them to the state or PennDOT!) and will sell you a vehicle that is not fit to be on the road! Everyone knows that if you were getting the car regularly inspected at the establishment they would not pass it and charge you for every little thing like wiper blades. I had to go through a lot of effort to get them to do the right thing with a UNSAFE suv! I have photos of my local garage's inspection report attached if interested, sorry for the book. DO YOUR RESEARCH BEFORE WORKING WITH ANY KOCH DEALERSHIP! Thank You

Communication was great with salesman. Just couldn't work out a deal car was overpriced and the…read moreboss Jim has a serious attitude problem.

Don't ever go there to get an inspection bc they will rip you off. They suggest you need repairs…read morethat you don't need & will charge you a fortune for any repairs. I have stopped going to this place when their suggestion for repairs would have csot me over $2500. In this unstable economy this place looks to rip people off bc they are not selling enough cars. If they only would realize the more dishonest you are with your customers, the more customers you will lose!!!

I had a recall on my 2022 Ram Promaster RV on the backup camera and they took care of the problem…read moreand rotating my tires at my request. they were helpful and very courteous, especially Amber.

Recently bought a new Kia here after comparing others and was delighted with the experience. Fair…read morepricing, honesty, transparency plus an efficient sales process and an immaculate facility. Bill B and Chris S were great. Highly recommend checking them out.

This company has falsely advertised a vehicle for sale. My boyfriend and I both called and spoke…read morewith Kelly the receptionist and scheduled an appointment with Chris. We both made sure this vehicle was still on the lot so we could see it and test dive it when we got there for our 4pm appt. We were both told the vehicle was there. When we got there Chris was "unavailable" so another salesmen helped us. He then said "oh your here for the 2021 Kia K5 right, well that JUST sold". Mind you we had just called and made this appointment 2 hours prior. They then tried selling us another version of this vehicle with higher milage and an increase in the price. I'm very disappointed in the dealership as I have owned 2 prior vehicles from them.... DO NOT BUY FROM THIS DEALERSHIP!!!!! If I could give 0 stars I would. What a shame :(

If I could give 6+ stars, I would…read more I recently bought a new car from this location and the process was the quickest and most simple experience I've ever had (after 6+ months of looking for cars and various dealers across PA and NJ). James was my sales associate and I can't speak highly enough about how thorough and prepared he was. After purchasing the car, I noticed a leftover residue on the trim (likely from the detailing process) and within an hour James had already coordinated a service/detail inspection and followed up with me several times prior to that appointment. At the time of my service/detail appointment, Ethan was fantastic, walking through all the steps/process and keeping me updated of their plan. Rather than keeping me sitting around the waiting room, they got my lyfts to and from my home and continued to check in with me (even as far as sending me photos of the repair itself)! When I came to pick up the car, they inspected the repair with me to make sure I didn't have any other concerns, and went as far as to take my car through the car wash and top off with gas before I left, which I have never had a dealership (private or corporate) do before. Additionally, as part of my Maxcare plan, the repair was covered with no cost to me. I have owned cars through Carmax before from different locations, but they (and other local dealers) should take note of their commitment to customer service, hospitality, and going above and beyond. Truly could not have made any of the car buying and service repair any easier, and thankful to both James and Ethan for going a step above.

A BIG thank you to everyone here at Car Max in Easton. Big shout out to JOSH & HUNTER and CESAR,…read moreI'm def not the easiest to deal with. And they were beyond patient with me lol. They took care of everything. We had a few little hiccups. That was not there fault and they took care of every single one. Some times things aren't always perfect and they made sure it was perfect. From Trading in my Car to purchasing a new Tundra. They made the process so easy. I highly reccomend this dealer ship for there professionalism and help!!! Maciej

We have now purchased two BMW's from Peter and Sean at Highline Imports. Absolutely loved our…read morefirst BMW, and went back to Highline for our second. They are low pressure, very helpful, and they made sure the car was serviced and ready to go for my wife and kids. We will be back again.

I purchased a 2015 Mercedes E400 from Highline Imports in November, 2023. After I arrived home that…read moreday, I noticed a burnt oil smell. I assumed it was because some oil spilled when their employee changed the oil. However, two months later the smell was still there so I took it to a local German car repair specialist. They told me that the timing cover and camshaft cover were leaking oil onto the exhaust causing the smell and possible fire risk. Their repair estimate was over $4000. I took the car to another German car repair specialist for a second opinion. They had the same diagnosis and estimate. Because the burnt oil smell is very obvious after driving the car and because both German car repair specialists told me the oil leak was obvious when looking at the engine, I must believe that this dealer knew about the problem before they sold me the car.